Black Box CONFERENCE 1 PHONE User Manual
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Black Box CONFERENCE 1 PHONE User Manual

Black Box CONFERENCE 1 PHONE User Manual

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JULY 2001
TC100A
Conference 1 Phone
CUSTOMER
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
SUPPORT
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
INFORMATION
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com

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Summary of Contents for Black Box CONFERENCE 1 PHONE

  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) SUPPORT FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2 FCC/IC RFI STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3 CONFERENCE 1 PHONE FEDERAL COMMUNICATIONS COMMISSION MODEM STATEMENT 1. The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone network with standardized jacks. This equipment should not be used on party lines or coin lines.
  • Page 4 Repairs to certified equipment should be made by an authorized Canadian maintenance facility—in this case, Black Box. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
  • Page 5 CONFERENCE 1 PHONE NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 6 NOM STATEMENT 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

  • Page 7: Table Of Contents

    4.8 Making Volume Adjustments ............29 5. Maintenance and Troubleshooting ............30 5.1 Cleaning the Conference 1 .............. 30 5.2 Things to Check If Something Goes Wrong ........30 5.3 Calling Black Box ................32 5.4 Shipping and Packaging ..............32 Legal Information ................... 33...

  • Page 8: Specifications

    CHAPTER 1: Specifications 1. Specifications Compliance: EMI/RFI: FCC Part 15 Subpart J Class B, IC Class/ classe B; Phone-system compatibility: FCC Part 68 Between phone and wall or phone and computer sound Cable Required: card: Proprietary (included) Interfaces: To line/AC: Proprietary combined voice/power; To sound card: 3.5-mm mini stereo audio;...
  • Page 9 CONFERENCE 1 PHONE Temperature Tolerance: Operating: 41 to 104˚F (5 to 40˚C); Storage: 41 to 158˚F (5 to 70˚C) Humidity Tolerance: Operating: 50 to 80% noncondensing; Storage: 10 to 90% noncondensing Enclosure: High-impact plastic Power: From outlet through special UL ®...

  • Page 10: Introduction

    CHAPTER 2: Introduction 2. Introduction Thank you for choosing the Conference 1 Phone. It incorporates technology that allows for 360-degree dynamic audio pickup. As it does so, it will track the direction of the speaker’s voice, lighting the nearest LEDs to let you know you’re being heard at the locations you’ve called.

  • Page 11: Installation

    • This manual. If anything’s missing, contact Black Box. However, the manufacturer and their authorized agents are not responsible for any damage that might have occurred during shipping; you must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage.

  • Page 12: Safety Precautions

    Conference 1 is operated. Instead, call Black Box Technical Support to arrange to have the Conference 1 repaired. • Avoid using your Conference 1 during an electrical storm. There can be a remote risk of electric shock from lightning.

  • Page 13: Placement And Preparation

    CONFERENCE 1 PHONE • When you clean the Conference 1, make sure it’s unplugged from the AC outlet. Do not use liquid or aerosol cleaners. Instead, use a damp cloth moistened with water to clean the outside of your Conference 1’s base unit and power supply.

  • Page 14: Connecting The Conference 1 To Phone Lines And Other Equipment

    CHAPTER 3: Installation 3.4 Connecting the Conference 1 to Phone Lines and Other Equipment Installing your Conference 1 is almost is as easy as installing an ordinary telephone. The following subsections describe how you can connect your Conference 1 to any of these things: •...

  • Page 15: Connecting To A Standard Telephone Line

    CONFERENCE 1 PHONE 3.4.1 C ONNECTING TO A TANDARD ELEPHONE NOTE Before connecting your Conference 1 to anything you believe to be a standard phone line—especially at a corporate site with a large number of phones—verify that you have standard analog phone service. If you have digital (PBX) telephone service, you’ll need a digital-to-analog...
  • Page 16 CHAPTER 3: Installation AC outlet AC-input cord Power supply’s transformer Conference 1 base unit Base-unit Telephone cord cord Phone-system wall jack Figure 3-3. Attaching the Conference 1 to a standard phone line.

  • Page 17: Connecting To A Computer's Sound Card

    CONFERENCE 1 PHONE 3.4.2 C ’ ONNECTING TO A OMPUTER OUND You can connect your Conference 1 to a computer’s sound card or any other four- wire system that supports full-duplex operation, such as some videoconferencing equipment and dedicated voice networks. You’ll do this with a sound-card cable that ships from the factory with the Conference 1.
  • Page 18 OUND ARD FOR ITH THE ONFERENCE If you connect the Conference 1 phone to the sound card of a PC running Microsoft ® Windows, you might need to configure it as described in this section. For the Volume Control adjustments refer to Figure 3-5 on the next page.
  • Page 19 CONFERENCE 1 PHONE Volume Control Options Help Volume Control Wave Synth CD Audio Line In Balance: Balance: Balance: Balance: Balance: Volume Volume Volume Volume Volume Mute all Mute Mute Mute Mute Figure 3-5. The Volume Control window.

  • Page 20: Connecting To A Modem

    CHAPTER 3: Installation 3.4.4 C ONNECTING TO A ODEM You can connect your modem and computer to the same single telephone line that you’re using for your Conference 1. Take the steps listed below, referring to Figure 3-6 on the next page. If you have any questions about the connectors on, or cables to use with, your modem or computer, refer to the modem’s or computer’s manual.
  • Page 21 CONFERENCE 1 PHONE AC outlet AC-input cord Power supply’s transformer Conference 1 base unit Telephone cord Telephone Base-unit cable cord Phone-system wall jack Modem Modem cable (usually serial) Computer Figure 3-6. Attaching the Conference 1 to a modem (to share its phone line).

  • Page 22: Connecting To A Two-Line Telephone Service

    CHAPTER 3: Installation 3.4.5 C ONNECTING TO A ELEPHONE ERVICE Your Conference 1 can operate on one line of a two-line telephone service. To attach the Conference 1 to such a line, you’ll need a two-line telephone-line splitter, which routes the two telephone lines—normally expressed on two different wire pairs of the same jack—into two separate jacks.
  • Page 23 CONFERENCE 1 PHONE AC outlet AC-input cord Power supply’s transformer Conference 1 base unit Two-line wall jack Telephone Base-unit cord cord Line splitter Telephone cable Single-line phone (optional) Figure 3-7. Attaching the Conference 1 to a two-line phone service.

  • Page 24: Connecting To A Digital Telephone System

    CHAPTER 3: Installation 3.4.6 C ONNECTING TO A IGITAL ELEPHONE YSTEM Many businesses and other large sites don’t use standard analog phone lines. Instead, they use digital phone systems that route calls through a PBX (private branch exchange). If you have to dial “9” or some other digit to reach an outside line at your site, you probably have a digital system, but check just to make sure.
  • Page 25 CONFERENCE 1 PHONE AC outlet Converter’s power cord AC-input Digital-to- cord analog converter such as MC117A Power supply’s transformer Digital, PBX, or multiline phone and handset Base-unit Telephone cord cord Digital Conference 1 phone jack base unit Figure 3-8. Attaching the Conference 1 to a digital (PBX) phone system.

  • Page 26: Connecting To An Audio-Recording Device

    CHAPTER 3: Installation 3.4.7 C ONNECTING TO AN UDIO ECORDING EVICE Your Conference 1 has an RCA jack so that you can record your conference calls ® directly with a tape recorder or other audio-recording device. To connect the Conference 1 to such a device as shown in Figure 3-9, you’ll need an auxiliary-input cable suitable for the device (refer to its manual).

  • Page 27: Operation

    CONFERENCE 1 PHONE 4. Operation Except for the PULSE/TONE switch mentioned in Section 4.2, the buttons on its keypad are the Conference 1’s only controls. These are shown in Figure 4-1. Power Controls speaker Activates and and ringer volume deactivates the...

  • Page 28: Setting The Pulse/Tone Switch

    CHAPTER 4: Operation 4.2 Setting the PULSE/TONE Switch If you can pick up a phone at your site, dial a number, hear touchtones as you press the keys, and have the call go through, then you can leave the Conference 1 set to its factory-default tone-dial setting.

  • Page 29: Receiving A Call

    CONFERENCE 1 PHONE 4.4 Receiving a Call To receive a standard point-to-point phone call with the Conference 1, take these steps: 1. When you hear your Conference 1 ringing and see its power LED flash, you can answer it by pressing its ON/OFF button .

  • Page 30: Making Volume Adjustments

    CHAPTER 4: Operation 4.8 Making Volume Adjustments You can control the Conference 1’s speaker or ringer volume by pressing its volume-control button . Take these steps: 1. If you want to adjust the volume of the sound produced by the Conference 1’s speakers (callers’...

  • Page 31: Maintenance And Troubleshooting

    CONFERENCE 1 PHONE 5. Maintenance and Troubleshooting 5.1 Cleaning the Conference 1 Under normal conditions, it shouldn’t be necessary to clean the Conference 1 any more often than other office equipment. When you do so, however, take these precautions in order to avoid electric shock: •...
  • Page 32 • Your calls might be going through a digital (PBX) phone system. You’ll need to dial “9” or some other digit to reach an outside line. See Section 3.4.6. If none of these suggestions help, please call Black Box Technical Support as described in the next section.

  • Page 33: Calling Black Box

    • If you’re shipping the Conference 1 for repair, please include its power supply and cables. If you’re returning the Conference 1, please include everything you received with it. Before you ship the Conference 1 back to Black Box for repair or return, please contact us to get a Return Authorization (RA)

  • Page 34: Legal Information

    TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks of Black Box Corporation. Microsoft, Windows, and NetMeeting are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 35 NOTES...
  • Page 36 © Copyright 2001. Black Box Corporation. All rights reserved. 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746...

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