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TouchPC Hawk II

USER GUIDE

Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd
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Summary of Contents for TouchStar TouchPC Hawk II

  • Page 1: User Guide

    TouchPC Hawk II USER GUIDE Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 1...
  • Page 2 RDERING AND ITTING A CREEN ROTECTOR 3) U ® W CE.NET 5.0 SING ICROSOFT INDOWS CREEN ALIBRATION ONTROL ANEL 4) U ® A ® SING ICROSOFT CTIVE Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 2...
  • Page 3 STABLISHING AN CTIVE ARTNERSHIP USING 5) A PPENDIX PECIFICATIONS PPLICATION UPPORT ACKAGE TORAGE EMPERATURE HOCK NVIRONMENTAL EGULATORY OTICES CE N OTICE UROPEAN NION ONTACTING OUCH ECHNOLOGIES LOSSARY Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 3...
  • Page 4: Cronyms

    TouchStar Technologies disclaims any proprietary interests in trademarks and trade names other than its own. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 4...
  • Page 5 Hawk II from potential damage, please use the following safety guidelines. SAFETY: General  Do not attempt to service your Hawk II unless you are a TouchStar approved trained technician.  When using an extension cable with your AC adapter ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable.
  • Page 6: Your Device

    Before you connect a cable make sure both connectors are correctly oriented and aligned. SAFETY: Battery Disposal  For battery replacement please refer to the section in this document on Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 6...
  • Page 7 Do not dispose of your Hawk II battery. All batteries shall be returned to Touchstar Technologies Ltd. If in doubt please contact a Touchstar for assistance. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 7...
  • Page 8 Hawk II Product Number and Label located in the battery individual Serial Number recess. Software Updates Contact your local Hawk II Representative for links and passwords Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 8...
  • Page 9: Back View

    TouchScreen. Such as a finger or stylus. LABEL RECESS AREA - A label recess area is provided to apply branding of the product. A TouchStar label is fitted as standard. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 9...
  • Page 10 SD / SDIO Secure Digital Card Slot – For memory expansion and SDIO expansion J-Tag Debug – Press to enter debug mode. Hard/Soft Reset Button - Reset Hawk II without removing battery Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 10...
  • Page 11 High Power white LED Flash and video - Provides illumination in poor lighting conditions Fixing for straps (2 per side) Securing port for seating in Quick Release Cradle Speaker – To provide high quality audio Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 11...
  • Page 12 Cradle Interface - Permits connection via Quick Release cradle GPS - SIRF IV external Antenna Communication Port via Cradle ATEX Label – Identifies the ATEX Category that Unit is approved to Battery Warning Label Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 12...
  • Page 13 NOTE: As soon as the battery is inserted the Hawk II will power up. To Remove the Battery: Insert tool in slot to lift locking tab. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 13...
  • Page 14 NOTE: The Hawk II part number and unique serial number are located underneath the battery. You will need the serial number of the device should you need to contact TouchStar Technologies. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 14...
  • Page 15 During the charging of the main battery the backup battery is also charged. A fully charged Backup Battery will store your Hawk II‘s vital settings for approximately 30 days. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 15...
  • Page 16 Your Hawk II battery must be cycled once every 30 days whilst in storage. Battery Disposal All batteries shall be returned to TouchStar Technologies Ltd for disposal. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 16...
  • Page 17: F Itting The E Xpansion D Oor

    Hawk II. Secure the door in place by pushing the securing latch flush to the door face. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 17...
  • Page 18: A Uxiliary E Quipment

    Hub to the cradle you can communicate with a large selection of devices. Available Cables - A 25 Pin D-SUB Cable may be plugged into the Cradle Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 18...
  • Page 19 The cradle will then hold the unit until the handle is closed. 3) Now close the handle, locking the Hawk II in place. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 19...
  • Page 20 The Hawk II is still held in position by the cradle, so the user can easily remove the unit. Hawk II Quick Release Cradle connections Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 20...
  • Page 21 2. Ethernet 3. Serial 4. GPS 5. GPRS/HSPA 6. Audio In 7. Audio Out 8. Power In (11VDC – 36VDC 5A) Using a Hawk II Hub Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 21...
  • Page 22 A) 9 PIN D-Sub – Allows connection to serial based devices such as meters and printers Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 22...
  • Page 23 The Audio connectors have a friction fit. Before you connect the cable make sure both connectors are correctly oriented and aligned. Removing Cables from a Hawk II Hub Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 23...
  • Page 24: A Ntennas

    GPS and which is HSPA Using finger and thumb turn the connector collar in a clockwise direction until the connector is tight against the socket. Removing GPS & HSPA Antennas Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 24...
  • Page 25: B Rackets

    TouchStar can provide a selection of these options but for large orders and custom fixings please contact your Touchstar representative. RAM Contact Details Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 25...
  • Page 26 Before you connect the cable make sure both connectors are correctly oriented and aligned. Removing a Debug connector from a Hawk II Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 26...
  • Page 27 Press the card in until you feel a spring pushing the card back out. Keep pushing the card until you feel it positively click. Removing a SD / SDIO Card from the Slot Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 27...
  • Page 28: Sim & Micro Sd Card

    (See fig 2 on next page) Seat the SIM Card into position and swing the cover down flat until it locks. Figure 1 Figure 2 Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 28...
  • Page 29 Removing a SIM Card Follow the reverse instruction of the above (Inserting a SIM & Micro SD Cards). Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 29...
  • Page 30 1. Press and hold the reset button for a minimum of 10 seconds and then release. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 30...
  • Page 31: Clear Ipsm

    PC. See Figures 1 & 2. Figure 1: Serial debug cable Figure 2: Position of reset and debug push-buttons, and debug serial port Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 31...
  • Page 32 If this should occur, then press escape to return to the main screen, or repeat step 3. Figure 3: Boot loader main screen Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 32...
  • Page 33 ENTER (see Figure 5 on next page). The default final block of 0x202 is correct, so just press ENTER again. Figure 5: Enter flash blocks to erase Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 33...
  • Page 34: Advanced Screen

    When the OS has booted to the desktop, a number of windows will appear in sequence regarding the IPSM registry, and IPSM. Tap on OK for all of these. The last one will start formatting Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 34...
  • Page 35 To remove a Screen Protector carefully insert a stylus under the corner of the screen protector, lifting the Screen Protector away from the touchpanel. Remove fully and discard. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 35...
  • Page 36: Icrosoft ® W Indows Ce.net 5.0

    1) With the Windows CE.NET Desktop displayed use your finger or stylus to double tap the Utilities folder. 2) When in the folder, double tap the Calibrate icon. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 36...
  • Page 37 You then have 30 seconds to tap the display to confirm the calibration. Finally, tap either the tick or the cross to commit these changes to memory. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 37...
  • Page 38 Start Menu. From here tap on Settings and then Control Panel. Control Panel Icons Set the current Date, Time & Time Zone Date/Time on your Hawk II Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 38...
  • Page 39 System Displays system and memory properties Dialling Specifies dialling settings such as area codes and dial type Displays the certificates associated Certificates with your Hawk II Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 39...
  • Page 40 CAUTION: Once assigned password access cannot be reset; ensure you have kept a copy of your password. Password will be lost after a hard reset. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 40...
  • Page 41: S Erial P Ort C Onnection

    PC.  ActiveSync on the desktop PC will detect the connection and start waiting for the Hawk II to Connect: - Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 41...
  • Page 42 If this is the first time the Hawk II has connected, ActiveSync on the desktop PC will require a partnership to be created. Follow the on-screen instructions. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 42...
  • Page 43: E Thernet C Onnection

    Ethernet network. The Hawk II Ethernet connection is confirmed by observing the associated icon in the System Tray (you may need to scroll the icons to shift into view): - Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 43...
  • Page 44 IP Address has been assigned, as per your network.  At this point, launch the Ethernet ActiveSync application on the Hawk II Establishing an ActiveSync Partnership using TSSync Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 44...
  • Page 45: A Ppendix

    Note: For further information on getting connected via Bluetooth, GPS/3G, Ethernet etc. Please contact Touchstar Technologies using the details found in section 7) Appendix. 5) Appendix Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 45...
  • Page 46: S Pecifications

    Processor: PXA270 624MHz Operating System: Microsoft CE5.0 Memory / Storage Specifications 128MB SDRAM – Standard 128MB Flash Power Specification 10.25 – 12VDC 525Ma(typical) Communication & Interface Ports Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 46...
  • Page 47 Microphone - Speaker/headset interface HSPAconnector for external antenna (switched) GPS connector for external antenna (switched) Cradle Charge Detect Power Input 10.25V WiFi Summit 802.11b,g GPS Module Performance Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 47...
  • Page 48 Flash LUXEON Flash Expansion Port Additional RS232 RX, TX, RTS, CTS Scanner/Imager EV15 CCD Scanner EA15 2D Imager Operating System CE 5.0 Professional Application Support Package Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 48...
  • Page 49: S Torage T Emperature

    Full Dialer Application – Bluetooth Full Range of Mobile Applications Operating Temperature -20˚C to +50˚C Storage Temperature -30˚C to +50˚C Shock 1.5m onto Concrete Environmental IP65 Regulatory Notices Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 49...
  • Page 50 • Class A is typically for business or industrial environments • Class B is typically for residential environments Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 50...
  • Page 51: Ce N Otice (E Uropean U Nion )

    Emissions EN55022 Immunity EN55024 A ―Declaration of Conformity‖, in accordance with the preceding directives has been made and is on file at TouchStar Technologies Ltd, 7 Commerce Way, Trafford Park, Manchester, M17 1HW. Contacting TouchStar Technologies TouchStar Technologies Ltd...
  • Page 52: G Lossary

    A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance via telephone lines Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 52...
  • Page 53 SMTP — Simple Mail Transfer Protocol — A type of protocol used for sending and receiving e-mail. SMTP is typically coupled with POP3 or IMAP. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 53...
  • Page 54 USB — Universal Serial Bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse or storage device. Hawk II User Guide Rev3 23-03-12 Copyright © 2012 TouchStar Technologies Ltd pg. 54...

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