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Datajack U600 User Manual

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Summary of Contents for Datajack U600

  • Page 2: Device Basics

    ® ® Windows Vista Mac OS X 10.5 ® Windows XP SP 2 By using DataJack’s wireless internet service, you agree to comply with the Terms of Service. You are encouraged to review these terms on our website at www.datajack.com/terms.

  • Page 3: Before You Start

    Before You Start Setup Your Account Normally your device will be set up on your DataJack account at the time of purchase. To verify that your device is set up on your DataJack account: Log in to your account at www.datajack.com...

  • Page 4: Install Your Device

    USB port and then insert the device into the other end of the cable. Activate Your Device With your device inserted, double-click the SmartView icon on your computer’s desktop. Your device is designed to activate automatically and connect to either the DataJack 3G network or  the DataJack 4G network.

  • Page 5: Manage Your Account

     Make a payment, see your bills, enroll in online billing  Check usage and account balance  See or modify the details of your DataJack service plan  Get detailed instructions and download content From a Phone  DataJack Customer Service: Call 1-888-683-4522...

  • Page 6: Frequently Asked Questions

    What is the DataJack U600 3G/4G USB Modem? The U600 USB Modem provides broadband access via the DataJack 3G and 4G networks when plugged into a USB port on a laptop or desktop computer that supports Windows® 8/7/Vista/XP (Service Pack 2 or later), or Mac OS 10.5 or 10.6 (with an Intel platform) operating systems.
  • Page 7 Click the Connect button to establish a connection. If I lose coverage or remove the USB U600 during a file download, will the download resume when the device is inserted and within 3G or 4G coverage again? No.

  • Page 8: Troubleshooting Tips

    The USB U600 is not fully inserted into the USB port on your PC. The USB U600 must be fully inserted into the USB port of your computer in order for the drivers to be installed and the SmartView software to recognize the USB U600.
  • Page 9 If low signal strength is displayed in the SmartView window, move to a location with better coverage. For a map of coverage in your area, using an alternate Internet connection browse to the DataJack Coverage Tool at www.datajack.com/coverage-area-map, enter your address and click Go.
  • Page 10 For Internet Explorer, click Tools > Internet Options and select the Connections tab. Ensure that either Never dial a connection is selected, or that the DataJack connection is set as the default. Also ensure that no proxy information is specified by clicking the Settings button and ensuring that the Use a proxy server for this connection checkbox is not selected.

  • Page 11: Insufficient Signal Strength

    If you are only receiving 1-2 bars, it is very possible you will lose connection or occasionally not be able to connect. You need 2 or more bars for a good connection. Try using your U600 in a different location to gain increased signal strength.

  • Page 12: Technical Specifications

    Technical Specifications Device Specifications TECHNOLOGY STANDARDS/APPROVALS  USB modem (USB port)  FCC Part 15, 22, 24; CDG Stages 2, 3  Chipset – Qualcomm 6085  IS-2000, IS-98D/E, IS-134, IS-637B, IS-683A, IS-707A, IS-  835A, IS-856, IS-866 CDMA 1xEV-DO (Revision A) ...

  • Page 13: Limitation Of Liability

    Other trademarks are the property of the respective owners. Copyright ©2013 DataJack. All rights reserved. No reproduction in whole or in part without prior written approval. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless.

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