What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Administrator Guide TANDBERG E20 www.tandberg.com D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Intellectual Property Rights ......5 Connecting the E20 ........12 Description of the Settings available ..... 24 Trademark ............. 5 Using the keypad to configure the E20 ..13 The Settings ..........24 Disclaimer............. 5 Setting up the E20 from remote ....14 System Settings .........
Introduction What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Chapter 1 Introduction D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
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The Settings Administrator Settings Thank you for choosing TANDBERG! Your TANDBERG E20 has been designed to give you many years of safe, reliable operation. You will find that in some places information has been copied from other chapters (but adapted, when needed) to let you have all the relevant information there and then.
IMPORTANT: USE OF THIS PRODUCT IS SUBJECT IN ALL CASES TO THE COPYRIGHT RIGHTS AND THE TERMS AND CONDITIONS OF USE REFERRED TO ABOVE. USE OF THIS PRODUCT CONSTITUTES AGREEMENT TO SUCH TERMS AND CONDITIONS. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Do not touch the product with wet hands. Lightning Never use this apparatus, or connect/disconnect communication cables or power cables during lightning storms. Dust Do not operate the apparatus in areas with high concentration of dust. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Do not tug the power cord. • If the provided plug does not fit into your outlet, consult an electrician. • Never install cables, or any peripherals, without first unplugging the device from its power source. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Provide products and services that improve quality of life for our customers • Produce products that can be recycled or disposed of safely at the end of product life • Comply with all relevant environmental legislation. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Model number of TANDBERG product changes to comply with the European WEEE Directive (2002/96/EC) and • Your company’s name the European RoHS Directive (2002/95/EC). • Contact name • Address • Telephone number • E-mail. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Getting started What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Chapter 2 Getting Started D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Connecting the E20 Connect the cables as shown below. Note that if you have only one LAN connection, you may connect the E20 to this and your PC to the E20. In this way the two units will share the LAN access.
> Administrator Settings > Advanced Settings > SIP, set SIP Mode to Off before doing anything else. Set Default Transport to Auto (which is There are two ways of setting up the E20—by using the keypad or by the same as default), Proxy1 Discovery to Manual, You must also enter logging into the unit from remote.
Should the system fail to respond to incoming calls, make sure that: xConfiguration Provisioning ExternalManager Protocol: Http • The system is connected to line voltage xConfiguration Provisioning ExternalManager Path: “tms/public/ external/management/systemmanagementservice.asmx” • The LAN cable is properly connected—see Connecting the E20 for details. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Using E20 What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Chapter 3 Using the E20 D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
LAN connection. Adjust your picture vertically by using the key. down Power supply Local area Handset Adjust sharpness by turning the network (LAN) focus ring on the camera. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
For future applications Display selfview buttons (what others see Switch your camera from your system) on and off Switch your Listen through built-in microphone on and off speaker Listen through Volume control headset D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
• To switch between numeric and alphanumeric setting use the abc/123/ ABC softkey. • The softkeys along the bottom of the screen are controlled by the Softkey buttons of the keypad. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
To switch between loudspeaker and headset, press the corresponding While doing this you may need to switch to alphanumeric setting by means button ( of the abc/123/ABC softkey. Activate S , if needed. peciaL HaRacteRS D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Use the keys to locate whom to call and press place the call. If you do not know where to search, you may search for an entry in the phone book. This is described later. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Enter Name and “Number” of the new contact Navigate down to Save and press to save the the new contact, or navigate to Cancel and press to leave the menu without saving the new contact. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
After the “number” has been located, proceed as if you were placing a call from the phone book in the usual way. The only difference is that the other party will be connected to the one you just called and you will be disconnected. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
The Settings What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Chapter 5 The Settings menu D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Default bitrate in calls can be set to 1152, 768, 512, 384, 256 or 128 kbps. Maximum upstream bitrate can be set to 1152, 768, 512, 384, 256 or 128 kbps. Maximum downstream bitrate can be set to 1152, 768, 512, 384, 256 or 128 kbps. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
The reason for allowing different upstream and downstream bitrate is the need to specify different settings in asymmetric internet connections— typically when operating the E20 from home. Adminstrator settings: The Administrator settings are described in detail in the next chapter.
Administrator Settings What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Chapter 6 The Administrator Settings D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Provisioning On the following pages you will find a list of the settings available to Provides the possibility of managing the E20 by using an external manager/ administrators—known as the Administrator settings. management system. The Provisioning submenu lets you enter We recommend you visit the TANDBERG web site regularly for updated •...
Headset volume can be set to 0–100 in steps of 5. Speaker volume can be set to 0–100 in steps of 5. Default Call rate All these may be set individually (independent of each other). Rate can be set in the range 64–1152 kbps D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
On: Set to On to enable the possibility to place and receive SIP Protocol can be IPv4, IPv6 or both. calls. This is the default setting. Off: Set to Off to disable the possibility to place and receive SIP calls. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
MCU call, packet loss etc. Traps can be sent to multiple SNMP Trap Hosts. Provisioning Mode Provides the possibility of managing the E20 by using an external Off: Set to Off when you want to disable the SNMP network manager/management system. Not available in this version. service.
For TLS connections a SIP CA-list can be uploaded using the web interface. If no such CA-list is available on the system then Type anonymous Diffie Hellman will be used. Enables SIP extensions and special behaviour for a vendor or provider. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
Enter a System Name to define a name of the system unit. The system Nortel: Must be used when registering to a Nortel MCS 5100 or name will be displayed when the E20 is acting as an SNMP Agent and MCS 5200 PBX.
Mechanical dimensions All dimensions are in mm. 26.11.2008 Initial drawing. Rev. Date Prep. Checked Change Telecom AS Sheet 1 of 1 Processes Tolerances Specification: Material Surface treatment D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009 Type: European Manufacturer: 116700 projection Type number: Thickness:...
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