Tanberg E20 Administrator's Manual

Tanberg e20 videoconferencing system

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What's in this Guide?
Introduction
Getting Started
Using E20
The Settings
Administrator Settings

Administrator Guide

TANDBERG E20
www.tandberg.com
1
D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009

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Summary of Contents for Tanberg E20

  • Page 1: Administrator Guide

    What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Administrator Guide TANDBERG E20 www.tandberg.com D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 2: Table Of Contents

    Intellectual Property Rights ......5 Connecting the E20 ........12 Description of the Settings available ..... 24 Trademark ............. 5 Using the keypad to configure the E20 ..13 The Settings ..........24 Disclaimer............. 5 Setting up the E20 from remote ....14 System Settings .........
  • Page 3: Introduction

    Introduction What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Chapter 1 Introduction D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 4 The Settings Administrator Settings Thank you for choosing TANDBERG! Your TANDBERG E20 has been designed to give you many years of safe, reliable operation. You will find that in some places information has been copied from other chapters (but adapted, when needed) to let you have all the relevant information there and then.
  • Page 5: Intellectual Property Rights

    COPYRIGHT © 2009, TANDBERG All rights reserved. Philip Pedersens vei 20 1366 Lysaker, Norway Tel: +47 67 125 125 Fax: +47 67 125 234 E-mail: tandberg@tandberg.com D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 6: Patent Information

    IMPORTANT: USE OF THIS PRODUCT IS SUBJECT IN ALL CASES TO THE COPYRIGHT RIGHTS AND THE TERMS AND CONDITIONS OF USE REFERRED TO ABOVE. USE OF THIS PRODUCT CONSTITUTES AGREEMENT TO SUCH TERMS AND CONDITIONS. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 7: Safety Instructions

    Do not touch the product with wet hands. Lightning Never use this apparatus, or connect/disconnect communication cables or power cables during lightning storms. Dust Do not operate the apparatus in areas with high concentration of dust. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 8: Vibration

    Do not tug the power cord. • If the provided plug does not fit into your outlet, consult an electrician. • Never install cables, or any peripherals, without first unplugging the device from its power source. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 9: Accessories

    Provide products and services that improve quality of life for our customers • Produce products that can be recycled or disposed of safely at the end of product life • Comply with all relevant environmental legislation. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 10: Digital User Guides

    Model number of TANDBERG product changes to comply with the European WEEE Directive (2002/96/EC) and • Your company’s name the European RoHS Directive (2002/95/EC). • Contact name • Address • Telephone number • E-mail. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 11: Getting Started

    Getting started What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Chapter 2 Getting Started D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 12: Connecting The E20

    Connecting the E20 Connect the cables as shown below. Note that if you have only one LAN connection, you may connect the E20 to this and your PC to the E20. In this way the two units will share the LAN access.
  • Page 13: Using The Keypad To Configure The E20

    > Administrator Settings > Advanced Settings > SIP, set SIP Mode to Off before doing anything else. Set Default Transport to Auto (which is There are two ways of setting up the E20—by using the keypad or by the same as default), Proxy1 Discovery to Manual, You must also enter logging into the unit from remote.
  • Page 14: Setting Up The E20 From Remote

    Should the system fail to respond to incoming calls, make sure that: xConfiguration Provisioning ExternalManager Protocol: Http • The system is connected to line voltage xConfiguration Provisioning ExternalManager Path: “tms/public/ external/management/systemmanagementservice.asmx” • The LAN cable is properly connected—see Connecting the E20 for details. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 15: Using The E20

    Using E20 What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Chapter 3 Using the E20 D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 16: Connecting The E20

    LAN connection. Adjust your picture vertically by using the key. down Power supply Local area Handset Adjust sharpness by turning the network (LAN) focus ring on the camera. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 17: The E20 Keyboard

    For future applications Display selfview buttons (what others see Switch your camera from your system) on and off Switch your Listen through built-in microphone on and off speaker Listen through Volume control headset D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 18: Navigation Principles

    • To switch between numeric and alphanumeric setting use the abc/123/ ABC softkey. • The softkeys along the bottom of the screen are controlled by the Softkey buttons of the keypad. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 19: Calling Someone By Dialing Their Number

    To switch between loudspeaker and headset, press the corresponding While doing this you may need to switch to alphanumeric setting by means button ( of the abc/123/ABC softkey. Activate S , if needed. peciaL HaRacteRS D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 20: Calling Someone Using The Phone Book

    Use the keys to locate whom to call and press place the call. If you do not know where to search, you may search for an entry in the phone book. This is described later. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 21: Adding Entries To My Contacts

    Enter Name and “Number” of the new contact Navigate down to Save and press to save the the new contact, or navigate to Cancel and press to leave the menu without saving the new contact. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 22: Blind Transfer

    After the “number” has been located, proceed as if you were placing a call from the phone book in the usual way. The only difference is that the other party will be connected to the one you just called and you will be disconnected. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 23: The Settings Menu

    The Settings What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Chapter 5 The Settings menu D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 24: Description Of The Settings Available

    Default bitrate in calls can be set to 1152, 768, 512, 384, 256 or 128 kbps. Maximum upstream bitrate can be set to 1152, 768, 512, 384, 256 or 128 kbps. Maximum downstream bitrate can be set to 1152, 768, 512, 384, 256 or 128 kbps. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 25: System Information

    The reason for allowing different upstream and downstream bitrate is the need to specify different settings in asymmetric internet connections— typically when operating the E20 from home. Adminstrator settings: The Administrator settings are described in detail in the next chapter.
  • Page 26: The Administrator Settings

    Administrator Settings What’s in this Guide? Introduction Getting Started Using E20 The Settings Administrator Settings Chapter 6 The Administrator Settings D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 27: Description Of The Administrator Settings

    Provisioning On the following pages you will find a list of the settings available to Provides the possibility of managing the E20 by using an external manager/ administrators—known as the Administrator settings. management system. The Provisioning submenu lets you enter We recommend you visit the TANDBERG web site regularly for updated •...
  • Page 28: Advanced Settings

    Headset volume can be set to 0–100 in steps of 5. Speaker volume can be set to 0–100 in steps of 5. Default Call rate All these may be set individually (independent of each other). Rate can be set in the range 64–1152 kbps D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 29: Network 1

    On: Set to On to enable the possibility to place and receive SIP Protocol can be IPv4, IPv6 or both. calls. This is the default setting. Off: Set to Off to disable the possibility to place and receive SIP calls. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 30: Phonebook

    MCU call, packet loss etc. Traps can be sent to multiple SNMP Trap Hosts. Provisioning Mode Provides the possibility of managing the E20 by using an external Off: Set to Off when you want to disable the SNMP network manager/management system. Not available in this version. service.
  • Page 31: Sip

    For TLS connections a SIP CA-list can be uploaded using the web interface. If no such CA-list is available on the system then Type anonymous Diffie Hellman will be used. Enables SIP extensions and special behaviour for a vendor or provider. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...
  • Page 32: Standby

    Enter a System Name to define a name of the system unit. The system Nortel: Must be used when registering to a Nortel MCS 5100 or name will be displayed when the E20 is acting as an SNMP Agent and MCS 5200 PBX.
  • Page 33: Mechanical Dimensions

    Mechanical dimensions All dimensions are in mm. 26.11.2008 Initial drawing. Rev. Date Prep. Checked Change Telecom AS Sheet 1 of 1 Processes Tolerances Specification: Material Surface treatment D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009 Type: European Manufacturer: 116700 projection Type number: Thickness:...
  • Page 34 Telephone: +47 67 125 125 Fax: +1 212 692 6501 Fax: +47 67 125 234 Video: +1 212 692 6535 Video: +47 67 126 126 E-mail: tandberg@tandberg.com E-mail: tandberg@tandberg.com Copyright © TANDBERG 2009. All rights reserved. D14330.05 ADMINISTRATOR GUIDE TANDBERG E20—MARCH 2009...

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