BCS STRATA SIX User Manual

Phone & voicemail

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STRATA CIX SYSTEM: PHONE &
VOICEMAIL USER GUIDE
Business Communications Solutions
9910 Irvine Center Drive
Irvine, CA 92618
www.bcsconsultants.com
[ m ] 949.333.1000
[ f ] 949.333.1001

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  • Page 1 STRATA CIX SYSTEM: PHONE & VOICEMAIL USER GUIDE Business Communications Solutions 9910 Irvine Center Drive Irvine, CA 92618 www.bcsconsultants.com [ m ] 949.333.1000 [ f ] 949.333.1001...
  • Page 2: Getting To Know Your Phone

    GETTING TO KNOW YOUR PHONE ** Some features may already be pre-programmed **...
  • Page 5: Place A Call

    PHONE USER GUIDE PLACE A CALL From the Handset: Lift the handset, then dial the number (you can switch to speakerphone by pressing Spkr and hanging up handset). * From the Speaker: Press Spkr., then dial the # (you can switch to handset by lifting handset). * * For Outside Line: Dial “9”...
  • Page 6: Answering A Call

    My = Personal Speed Dial, EXTR=System Speed dial Names, INTR= Internal Extensions, Dial = Cancels directory. Press FIND to start directory search. Press NEXT to move forward. Press BACK to move backwards. Press CALL to connect to the directory entry selected. Press CNCL to quit the directory search.
  • Page 7: Conference Call

    take the call you can hang up and it will get transferred. If they don’t and you’d like to reconnect to the original caller, press your extension button which should be flashing. 3. Transferring a Call Directly to Voice Mail (If you have a programmed VM Transfer Key) After you have answered the incoming call: Press the Transfer to Voice Mail Key (The call will be placed on hold automatically) Enter the destination Mail Box Number...
  • Page 8: Volume Control

    3. After the party answers, press Cnf/Trn twice and hang up. If you receive a busy tone or if station doesn’t answer, press the flashing line button to return to original call. CALL FORWARDING (internal & external) Enter the button sequence below: All Calls: Press Ext.
  • Page 9 * Note: You may need to left the handset and access an outside line before pressing Spdial (depending on your telephone setup) PAGING To make a Page Announcement to telephones or external speakers 1. Lift the handset, press your extension button and enter #30 2.
  • Page 10 New Message Light If you have checked all your new messages, but the New Message Light on your phone is still flashing: 1. Dial #, 4, 0, 9 2. Press the Soft Key under the display labeled as RLS This should turn the New Message Light Off...
  • Page 11 Communications VIDEO CONFERENCING & VIDEO SURVEILLANCE Maximize your communication system’s performance, while protecting your investments, giving you peace of mind and service priority with BCS’s Customer For Life (CFL) Cisco Maintenance Program. Call or email our Sales Team for pricing.
  • Page 12 MY INFORMATION NAME: EXTENSION: DIRECT #: PASSWORD: NOTES:...

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