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Troubleshooting - Point Grey Bumblebee 2 BB2-03S2 Getting Started

Ieee-1394a stereo vision digital camera system

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1
Installation
1. Recommended System Configuration
OS
CPU
RAM
Windows XP
2.0GHz
512mb
SP1
or equivalent
• Windows XP Service Pack 1
• 512MB of RAM
• Intel Pentium 4 2.0GHz or compatible processor
• AGP video card with 64MB video memory
• 32-bit standard PCI slot for the IEEE-1394 PCI card
• Microsoft Visual C++ 6.0 (to compile and run example code)
2. Electrostatic Precautions and Camera Care
• Users who have purchased a bare board camera should:
• Either handle bare handed or use non-chargeable
gloves, clothes or material. Also use conductive shoes.
• Install a conductive mat on the floor or working table
to prevent the generation of static electricity.
• When handling the camera unit, avoid touching the
lenses. To clean the lenses, use a standard camera lens
cleaning kit or a clean dry cotton cloth. Do not apply
excessive force.
• To clean the imaging surface of your CCD, follow the steps outlined in
www.ptgrey.com/support/kb/index.asp?a=4&q=66.
• Extended exposure to bright sunlight, rain, dusty environments, etc.
may cause problems with the electronics and the optics of the system.
• Avoid excessive shaking, dropping or mishandling of the device.
3
Installation
5. Connect the 1394 PCI Card and Cable to the Camera
• Plug the 4.5 meter, 6-pin to 6-pin, IEEE-1394 cable into the 1394 PCI card and
the camera's1394 Connector.
NOTE: The camera relies on the 6-pin 1394 cable to provide power. If using an
interface card other than that provided, ensure that adequate power is provided.
• If the Microsoft Windows "Found New Hardware Wizard" appears, proceed to
Step 7. Otherwise, proceed to Step 8.
6. Install the Camera Driver
• Click "Install from a list or specific location" and click "Next".
• Select "Don't search. I will choose the driver to install" and "Next".
• Click "Have Disk" and browse to C:\Program Files\Point Grey Research\PGR
FlyCapture\driver\signed\<your platform>, click "Open", then "OK".
• Select the camera model. Click "Next".
• You will be prompted to continue installation - click "Continue Anyway" then
"Finish" to complete installation.
7. Confirm Successful Installation
• Check the Device Manager to confirm that installation was successful. Go to the
Start menu, select Run and enter "devmgmt.msc". Verify the camera is listed
under "Point Grey Research Devices".
VIDEO
PORTS
AGP
IEEE-1394a
64mb
FIREWIRE
1394a
2
Installation
3. Install the IEEE-1394 PCI card
• Turn the computer back on and log into Windows.
• In most cases, the Windows IEEE-1394 drivers will be automatically
installed for the card, with no user input required. However, in some cases
the Found New Hardware Wizard will appear. Follow the prompts
given by the Wizard to install the card.
• Open Windows Device Manager by going to the
Control Panel > System > Hardware tab > Device Manager. Ensure
the PCI card is properly installed as an IEEE 1394 Bus host controller.
4. Install the FlyCapture
®
FLYCAPTURE
Software and Drivers
• Follow the installation instructions to install the software.
• A dialog will appear asking if you want to downgrade your Windows XP
drivers. If you have installed Service Pack 2, we encourage users to do this.
See this Knowledge Base article for further information:
www.ptgrey.com/support/kb/index.asp?a=4&q=171
4

Troubleshooting

The FlyCapture
®
User Guide and other technical references can be
found in the Programs > Point Grey Research > PGR FlyCapture
> Documentation directory. Our on-line Knowledge Base
(www.ptgrey.com/support/kb/) also addresses the following problems:
Article 21: Troublesome hardware configurations
Article 91: PGR camera not recognized by system and not listed in Device Manager
Article 93: My laptop's IEEE-1394 port or PCMCIA card doesn't supply power to my camera
Article 145: Image discontinuities or horizontal tearing of images when displayed on monitor
Article 171: Performance of 1394 devices may decrease after installing Windows XP SP2
Article 188: Image data acquired by my camera is corrupt and displayed images are broken
Article 189: Image capture freezes after a period of successful image capture.
contacting point grey reSearch
Email:
For all general questions about Point Grey Research please contact
us at info@ptgrey.com.
For technical support (existing customers only) contact
us at www.ptgrey.com/support/contact/.
Main Office:
Mailing Address:
Tel: +1 (604) 242-9937
Point Grey Research, Inc.
Toll Free (N. America only): +1 (866) 765-0827
Fax: +1 (604) 242-9938
Richmond B.C. Canada
Email:
12051 Riverside Way
V6W 1K7
Knowledge Base:
Find answers to commonly asked questions in our knowledge
base at www.ptgrey.com/support/kb/.
Downloads:
Users can download the latest manuals and software
from www.ptgrey.com/support/downloads/.
• Turn computer off and place the IEEE-
1394 PCI card in an open PCI slot.
• Connect the 4-pin connector on the
card to the PC power supply.
and Triclops
Software
• Insert the software CD-ROM. If
the Installation Wizard does not
automatically run, browse to your
CD-ROM directory and run the
setup.exe file.
sales@ptgrey.com

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