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Video Conference >> PolyCom >> VSX 7000
Extension Computing
Technology Unit
This Document Contains:
© Copyright 2006, Oregon State University Extension Service
A Device Description
An Installation Guide
Instructions for Use
Best Practices
Troubleshooting Information
Contact Information for More Help
Page 1 of 24
http://extension.oregonstate.edu/esoc/ectu/
Document Id: M301
Document Version: 2.2
Document Created: April 2006
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Table of Contents
Summary of Contents for OSU PolyCom VSX 7000
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Page 1: Device Description
Instructional Documents Video Conference >> PolyCom >> VSX 7000 Extension Computing Technology Unit This Document Contains: A Device Description An Installation Guide Instructions for Use Best Practices Troubleshooting Information Contact Information for More Help Document Id: M301 Document Version: 2.2 Document Created: April 2006 Page 1 of 24 ©... -
Page 2: Table Of Contents
The remote control is not working There is no video on the television There is no audio on the television The PolyCom VSX 7000 will not make a call Where to find the PolyCom VSX 7000’s IP number Support Contact Information... -
Page 3: Objectives Of This Document
! Setup a PolyCom VSX 7000 video conference device ! Properly initiate and complete a video conference using a PolyCom VSX 7000 video conference device ! Troubleshoot basic problems with the PolyCom VSX 7000 video conference device ! Contact the appropriate persons for help solving serious problems... -
Page 4: Device Description
Because long distances often make this infeasible, videoconferencing is becoming quite popular. When you use the PolyCom VSX 7000 you can interact with people, in real time, through a video connection. They can see and hear you just as you can see and hear them. -
Page 5: Installation Guide
Installation Guide This section will explain how to perform a normal installation of a PolyCom VSX 7000 video conference device. This installation requires that you have a television with an S-Video input and access to the Internet. Locate all the parts: This is the camera for the teleconferencing system. -
Page 6: Begin Connecting The Cables
Begin connecting the cables: The following image labels, in detail, the connections on the back of the PolyCom VSX 7000. Many of them are optional and are not used during normal use. Page 6 of 24 © Copyright 2006, Oregon State University Extension Service... -
Page 7: Follow These Steps In Connecting The Cables
Batteries should already be in the remote control. If not, place three AAA batteries in the remote control. At this point the PolyCom VSX 7000 is connected and ready for its first use. The next section of this document will explain how to turn the device on and make a call. -
Page 8: Instructions For Use
Turning the device on: Begin by turning the television on. The PolyCom VSX 7000 has a power switch on the back of the device on the right hand side of the back panel. The video conference device can take as long as 16 seconds to start. -
Page 9: Using The Remote Control
However, most applications only require a few of the buttons. The most commonly used are highlighted here: You must have the remote control in order to use the PolyCom VSX 7000 video conference device. It runs on three AAA batteries. The rest of this document will explain how to use the PolyCom VSX 7000 video conference device. -
Page 10: Making Your First Call
Making your first call: You should be looking at the main dialing screen. It may have an IP number already entered. If so, delete it using the red left arrow near the top of the remote control. Type an IP number to call using the numbers on the remote control. -
Page 11: Using The Directory To Make A Call
Using the directory to make a call: Each PolyCom VSX 7000 device has a directory which works just like a phonebook. You can store numbers in it so that you do not have to remember them later. You can add as many new numbers as you wish. -
Page 12: Ending A Call
Ending a call: While in a call press the green Call button at the top of the remote control to show the Hang Up menu. With the first item selected press the green Call button again to end the call. The system will not ask you to confirm your selection. -
Page 13: Creating A Multipoint Video Conference
Creating a multipoint video conference: The PolyCom VSX 7000 has the ability to host a conference with up to three other devices. You must first purchase a special MCC license to use this function. Check with your department manager to ensure your device has this ability. -
Page 14: Controlling The Camera
Controlling the camera: The PolyCom VSX 7000 has a camera which can be aimed, as well as zoomed in and out, using the remote control. During a conference you can use the remote control to aim and zoom your device’s camera or the camera on a device you are connected to. -
Page 15: Controlling The Volume And Mute
Controlling the volume and mute: You can control the volume of the PolyCom VSX 7000 with the remote control. You can also press the Mute button so that people on the other end do not hear you. The mute button does not turn off your speakers; it turns off your microphone. -
Page 16: Testing The Audio
This is a good place to look if you are having audio problems. To test whether the PolyCom VSX 7000’s audio is properly connected to the television, follow these steps: From the main screen use the red down arrow to highlight the system option. - Page 17 See page 24. To test whether the PolyCom VSX 7000’s microphone is properly connected and picking up audio, follow these steps: From the main screen use the red down arrow to highlight the system option.
- Page 18 From the audio diagnostics menu use the red down arrow to highlight the audio meter option. Press the red enter button in the middle of the arrows on the remote control to select audio meter. The audio meter displays how much sound the microphone is picking up.
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Page 19: Best Practices
Purpose of this section: This section of the document is designed to help you setup and use your PolyCom VSX 7000 video conference device to the best of its abilities. There are guidelines for proper alignment of the device in the conference room and video conference etiquette. -
Page 20: Video Conference Etiquette
No matter how many people are in the conference room and no matter how many microphones are in use, the microphone closest to the television should be parallel with, or in front of, the person nearest the monitor. The following image should guide you in setting up your microphones: Video conference etiquette: ! Test equipment and have a backup plan. -
Page 21: Troubleshooting Guides
1. Make sure there are working batteries in the remote control. The remote control uses three AAA batteries. 2. The remote control must be pointed at the PolyCom VSX 7000 base unit. 3. The remote control must have a clear “line of sight” to the base unit with no objects blocking its path. -
Page 22: There Is No Audio On The Television
Use either the television’s remote control or the volume button on the television to turn up the volume. b. Use the orange volume buttons on the PolyCom VSX 7000 remote control to ensure the volume on the base unit is high enough as well. -
Page 23: Where To Find The Polycom Vsx 7000'S Ip Number
In order for you to receive a call, the person calling you must know your IP number. 1. To find your IP number, turn the PolyCom VSX 7000 video conference device on. 2. On the main dialing screen you will see a square video of yourself. -
Page 24: Support Contact Information
If you call, please call from a telephone close enough to the PolyCom device that you can talk on the phone and use the PolyCom device at the same time. Contact Information OSU Extension Support OSU Telecommunications 541-737-4177 541-737-8721 CNG4.help@oregonstate.edu...
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