Table of Contents
Summary of Contents for BCS Edge 5000i, Edge 9133i, Edge 9143i, Edge 9112i, Edge 480i, Edge 480CT
- Page 1 WAVE QUICK REFERENCE GUIDE For Vertical SIP Phones: Edge 5000i, 9133i, 9143i, 9112i, 480i, 480CT Business Communications Solutions 9910 Irvine Center Drive Irvine, CA 92618 www.bcsconsultants.com [ m ] 949.333.1000 [ f ] 949.333.1001...
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Page 2: Getting To Know Your Phone
GETTING TO KNOW YOUR PHONE ** Some features may already be pre-programmed **... - Page 7 PHONE USER GUIDE This Phone Guide includes general information for Vertical SIP phones because Vertical SIP phone models vary as to which features and buttons are available on a particular phone. INTRODUCTION 1. Using the Display Screen: When you are not on a call, the display screen provides information about your phone and extension.
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Page 8: Phone Settings
NOTE: Your SIP phone features may vary depending on the model and on how your Wave phone system is set up. Conf ( Establishes server based conference of up to four conferees. Goodbye ( ) - also known as End Call on models 9112i and 9133i Releases the current call the same as hanging up the handset. - Page 9 2. Callers List - The Callers list is a stored log of your incoming calls. Your phone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you. Refer to the Wave Phone User’s Guide for details. 3.
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Page 10: Making Calls
MAKING CALLS 1. Making a Call 1) Lift the handset, OR press on models 9112i and 9133i) For external calls: 2) When you hear dial tone, enter the external access code (such as 9.) 3) Enter the phone number. - OR - For internal calls: Enter the extension. -
Page 11: Placing Calls On Hold
PLACING CALLS ON HOLD Put the current call on hold while you use other phone features. While on an active call: 1. Press Hold ( on models 9112i and 9133i, on models 5000i). 2. Press the key corresponding to the line at which the call was placed on hold to reconnect. NOTE: You can also use Call Park features to place calls on hold. -
Page 12: Conference Calls
Enter the phone number to which you want to forward calls. If you enter an international phone number, you must enter a # at the end of the number. If you are prompted for a password, enter your Voicemail password, and press #. 3. -
Page 13: Logging Into Voicemail
VOICEMAIL USER GUIDE LOGGING INTO VOICEMAIL You will need to log into your Wave voicemail account any time you want to listen to your messages or make changes in your settings. You can log in from your own Wave phone, from any Vertical Wave phone in the system, or from an external (remote) phone. -
Page 14: Listening To Messages
SETTING/CHANGING YOUR PASSWORD 1. Log into your account. 2. Press 6 to access the Account Preferences menu. 3. Press 3 to access the Password feature. 4. Enter the new password (see Choosing Your Password below for information on password requirements). 5. - Page 15 4. Listening Options - Use the options below when listening to new, saved, or deleted messages. Press 1 to replay the current message. Each time you press 1, the message replay from the beginning. Press 2 to skip to the next message while the current message is playing. Press 3 to delete the current message.
- Page 16 From the Listening options menu: Press 2 during or after listening to a message. At the tone: Record your message, then press #. Press 1 to accept your recording. Press 2 to hear your recording. NOTE: If you want to re-record the message, press 3. Set deliver options or re-record your message, as needed.
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Page 17: Managing Your Greetings
3. Press 2 access the Name Title menu. 4. Press 1. 5. Record your name, then press # to save it. 6. Press 1 to re-record your name, then press #. Press 2 to revert to the existing title setting. Press * to return to the previous menu, or hang up to end the session. - Page 18 NOTE Check with your phone System Administrator regarding any company-established greeting formats. If you do not record and activate a primary greeting, the system will play a pre-defined, default greeting. If you only have one greeting recorded it will automatically be the “active” greeting. Review Greetings - Once you review your greetings, you can make them active, change them, and/or delete them.
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- Page 20 MY INFORMATION NAME: EXTENSION: DIRECT #: PASSWORD: NOTES:...
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