Resolution Helix Installation Manual

Securenet interactive services

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Helix™ Installation Guide
for SecureNet Interactive Services

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Summary of Contents for Resolution Helix

  • Page 1   Helix™ Installation Guide for SecureNet Interactive Services                    ...
  • Page 2 Before you get started: You need one of the following… a) SecureNet Dealer Account b) SecureNet Test Account You can start this process by calling (407) 965-1655 or by visiting www.resolutionproducts.com/helixsetup www.securenettech.com cloud.securenettech.com                ...
  • Page 3: Table Of Contents

    Table   o f   C ontents   1.0   I ntroduction   ...................................   4     1.1   T he   H elix   S ecurity   a nd   A utomation   P latform   ........................  4  ...
  • Page 4: Ntroduction

    • This device can be plugged into slot 3 of the Helix panel (figure 1.0 below). It enables Helix to receive signals from RF sensors that were previously installed in a home. The installer will configure Helix to listen to sensors from Honeywell®...
  • Page 5: System Diagram

    This could be in situations where you are unable to locate Helix near the home’s router, or if there aren’t any unused Ethernet ports on the router. This device can be installed in slot 1 or 2 of the Helix platform; typically slot 2. A cellular card can be added to Helix if you desire a back-up data path for the system.
  • Page 6: Mounting And Configuration

    2.1 Tabletop Mounting Helix is designed to be assembled into the tabletop base that is included with the system, and placed on a flat surface free from obstructions. It is also possible to install Helix on a flat surface without the table base that is provided. This mounting option is shown below.
  • Page 7: Replacing Battery

    Connect the Helix to the home router using the Ethernet cord, or use the WPS buttons on the Helix and the home router to connect to the Wi-Fi network (optional Wi-Fi card required). Download and install the SmartLink application provided by SecureNet Technologies. Search for “SecureNet SmartLink”...
  • Page 8: Installing Expansion Cards

    3.0 Installing Expansion Cards Helix expansion cards can be purchased separately from the Helix platform (see Optional Items). Optional expansion modules include: CDMA, GSM, Wi-Fi, Z Wave, Translator, & a Z Wave/Translator combination. To install expansion cards in slot 1, 2, or 3: Remove the cover, the power source •...
  • Page 9: Reporting Parameters

    Panel account number and reporting parameters will automatically be configured in the Helix control panel based on your SecureNet dealer profile. A list of all Helix panel and zone parameters, valid range, and default values is found in tables 1, 2 and 3 below.
  • Page 10: Zone Profiles

    4.3 Zone Profiles Name   Description   Alarm   T ype   Siren   T ype   Active   L evels   Delay   Supervised   Restoral   CS   R eport   Report   D elay   Bypassable   Chime  ...
  • Page 11 pg. 11...
  • Page 12: Ystem

    5.0 Using the System The Helix platform can be operated through any Android® or iOS® smartphone or tablet, as well as from the SecureNet Technologies web portal. These interfaces will allow for security controls in addition to a broad range of home automation features to be exposed.
  • Page 13: System Led Indication

    5.2 System LED Indication 6.0 Specifications Power Power Supply: Input: 100-240VAC 50/60 Hz 0.5A Output: 12VDC 1A Resolution Products Part Number: RE012-6 Rechargeable Battery: 6VDC 2.5Ah NIMH Resolution Products Part Number: 34-0010-00 Charging: 25 mA Trickle Charge, 95 mA Fast Charge Fully charged the battery will operate the panel 24 hours without AC power.
  • Page 14: Emergency Plan

    If you arrive at the premises and hear sirens, do not enter. Call for emergency assistance from a neighbor’s phone. • 7.5 Wireless Installation Tips The Helix panel is designed for exceptional wireless performance in residential installations. Below are tips to create the best possible wireless installation. 7.6 Smoke Alarm Recommendations...
  • Page 15: Fcc And Ic Compliance

    This device must accept any interference that may be received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the Resolution Products, Inc. could void the user's authority to operate this equipment. FCC ID: U5X-RE6100 IC Notice This device complies with Industry Canada license-exempt RSS standard(s).
  • Page 16 www.resolutionproducts.com/helixsetup Technical Support: (715)-808-0164 Interactive Services from SecureNet www.securenettech.com (407)-965-1655 pg. 16...

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