Symcode MJ-2844 User Manual

Desktop barcode printer

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D
B
ESKTOP
ARCODE
MJ-2844
User's Manual
P
RINTER

Liability Disclaimer

Alacrity barcode technology takes steps to assure that the company's published
engineering specifications and manuals are correct; however, errors do occur.
Alacrity barcode technology reserves the right to correct any such errors and
disclaims any resulting liability. In no event shall Alacrity barcode technology or
anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any
damages whatsoever (including, without limitation, damages for loss of business
profits, business interruption, loss of business information, or other pecuniary
loss) arising out of the use of or the results of use of or inability to use such
product, even if Alacrity barcode technology has been advised of the possibility of
such damages.
CAUTION:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.

Product Improvements

Continuous improvement of products is a policy of Alacrity barcode technology All
specifications and signs are subject to change without notice.
I

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Summary of Contents for Symcode MJ-2844

  • Page 1: Liability Disclaimer

    ARCODE RINTER product, even if Alacrity barcode technology has been advised of the possibility of such damages. MJ-2844 CAUTION: Any changes or modifications not expressly approved by the party responsible User’s Manual for compliance could void the user's authority to operate the equipment.
  • Page 2: Table Of Contents

    Table of Contents Getting Started ..............3 Getting Started Package Contents ..............4 ..Connecting the Power Supply ..........5 Congratulations on choosing the Alacrity desktop barcode printers. Getting to Know Your Printer ...........6 This manual will help you get to know your new printer. Parts and Features ..............
  • Page 3: Package Contents

    Connecting the Power Supply Package Contents Connect the power supply as below. WARNING! Do not operate the printer and power supply in an Printer area where they can get wet. Power Supply Make sure the power switch is in the "O" position. Power Cord 1.
  • Page 4: Getting To Know Your Printer

    Getting to Know Your Printer The illustrations that follow describe the printer’s parts, features, controls, and indicators. Parts and Features Ribbon Pick-up Holder Top Cover Media Hanger H Cover Release Levers Power Switch Power Indicator Ready Indicator Feed Button...
  • Page 5: Controls And Indicators

    Controls and Indicators Ribbon Supply Holder The printer’s controls and indicators are shown in the diagram below. The following table explains control and indicator Thermal Print head functions. Platen Roller Top Cover Power Switch Power Indicator Power Switch Ready Indicator Feed Button...
  • Page 6: Loading Ribbon And Media

    Loading Ribbon and Media Control / Function This section describes how to load ribbon and media in printer. Indicator On: turns on normal operation Off: turns off power Loading Ribbon Power Switch Note: Turn power off before connecting or disconnecting cables Note: This section does not apply to direct thermal printing.
  • Page 7 Media Compartment 4. Unwrap the ribbon roll pack and separate the ribbon roll and the bare core. 5. Attach the edge of the ribbon on the bare core and wind it Print Head Module a little bit onto the core. 6.
  • Page 8 7. Turn back the print head module and then insert the bare 8. Turn the wheel of the print head module to ensure the core into the pick-up holder. (First snap in the left side, and ribbon is tightly wound. then the right side.) 9.
  • Page 9: Loading Media

    2. Remove the media hanger. Loading Media 1. Lift the top cover to expose the media compartment. Media Compartment Media Hanger 3. Load the media roll onto the hanger from left to right. Media Roll Media Hanger...
  • Page 10 4. Click the media hanger back into the media compartment. 7. Unlatch the print head module. 5. Align the media roll to the left end. 8. Hold the print head module upright with one hand to 6. Move the shield from right to left until it leans against the allow the media to pass under it.
  • Page 11: Calibration And Configuration

    Calibration and Configuration Resetting to Factory Default Settings 1. Turn on the printer and wait for 5 or more seconds. This section discusses calibration, printing configuration and 2. Press the "Feed" button for 10 seconds, and the "Ready" resetting the printer to factory defaults. indicator and "Power"...
  • Page 12: Installing The Printer Driver

    Installing the Printer Driver 1. Turn off the printer. Plug the power cable into the power 4. Assign the directory to keep driver , (for example: C:\Seagull) and click "Next". socket on the wall, and then connect the other end of the cable to printer's power socket.
  • Page 13 5. Click "Finish". 6. Select Install printer drivers and Click "Next"...
  • Page 14 8. Select the port of the printer and click "Next". 7. Select model & emulation - the following examples are based on model OS-214 plus PPLA Argox OS-2140 PPLA A rgox OS-2140 PPLA A rgox OS-214 plus PPLA A rgox OS-2140 PPLA...
  • Page 15 10. Check all the data on the showing screen, if it is correct, click 9 . Enter Printer name (i.e. Argox OS-214 plus PPLA) and select "Finish". "do not share this printer”, and click "Next". Argox OS-214 plus PPLA Argox OS-214 plus PPLA Argox OS-2140 PPLA USB001 Argox OS-214 plus PPLA...
  • Page 16 12. After driver installation is complete, click "Close". 11. After the related files have been copied to your system, click The driver should now be installed. "Finish". Installed printer Argox OS-214 plus PPLA Installing printer ‘Argox OS-214 plus PPLA’…...
  • Page 17: Troubleshooting

    Troubleshooting LED Indicators: Power and Ready LEDs blink alternately Normally, when the printer is in not working properly, the "Power" LED blinks continuously; while printing and communication between the host and printer stops. Power LED Ready LED LED Diagnosis Possible Problems Solutions Remarks Power and Ready LEDs blinking continuously indicates printer...
  • Page 18: Miscellaneous

    Miscellaneous LED Indicators: Only the Ready LED blinks Power LED Ready LED If the host shows "Printer Time out" 1. Check if the communication cable (parallel or serial) is connected securely to your parallel or serial port on the PC and to the connector on the printer at the other end. 2.
  • Page 19: Recovery

    Caring for Your Printer Poor printout quality: The ribbon may not be qualified. The media may not be qualified. Adhesives and coatings of media can over time transfer onto the Adjust the Darkness (heat temperature). printer components along the media path including the thermal Slow down the print speed.
  • Page 20 TPH Cleaning Interval: It’s strongly recommended to regularly clean print heads at least when changing every one ribbon roll (in thermal transfer printing mode), or every one label roll (in direct thermal printing mode). In addition, if printers are operated under critical applications and environments, or it’s found print quality is degraded, please clean print heads more frequently.
  • Page 21: Replacing The Thermal Print Head

    Replacing the Thermal Print Head 6. Disassemble the print head and the mounting bracket by 1. Switch off the power and wait for both LEDs to go off. 2. Unlatch the print head module. releasing screws. 7. Replace with a new print head. Reassemble the print head 3.
  • Page 22: Important Notice During Tph Replacement

    Technical Reference Important notice during TPH replacement 1. Heater line should NOT be touched by bare hands to prevent any damage caused by ESD or corrosion. General Specifications 2. Surface of heaters should NOT be hit or scratched by sharp or hard things to prevent any damage by scratch. Specificatio 3.
  • Page 23 1D:Code 39, Code 93,Code 128/subset A/B/C, Codabar, Interleaved 2 of 5, UPC A/E/2/5 add-on, EAN-13/8, UCC/EAN 128, Postnet, Plessey, Interleaved 2 of 5, Interleaved 2 of 5 with a modulo 10 checksum, Interleaved 2 of 5 with a modulo 10 Barcodes checksum and shipping bearer bars , Code 128, UCC/EAN Code 128 Random Weight, HBIC, Telepen , FIM...

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