Help & Service - Lenovo ThinkVision E74 User Manual

Help & Service
Machine Name -E74 Color Monitor ( MT 6332 )
Warranty Period - Three (3) Years
See the Lenovo Statement of Limited Warranty included in this publication for Lenovo's
warranty terms and conditions.
The Lenovo Machine Warranty worldwide Web site at
http://www.lenovo.com/think/warranty provides a worldwide overview of Lenovo's Limited
Warranty for Lenovo Machines, a Glossary of Lenovo definitions, Frequently Asked Questions
(FAQs) and Support by Product (Machine) with links to Product Support pages.
The Lenovo Statement of Limited Warranty is also available on this site in 29 languages
via pdf files.
Service and support
With the original purchase of an Lenovo machine, you have access to extensive support
coverage. During the Lenovo machine warranty period, you may call Lenovo or your reseller
for problem determination assistance under the terms of the Lenovo Statement of Limited
Warranty. You may seek help as follows:
Call Customer Support Center
In the US call 1-800-426-7378
In Canada (Toronto only) call 416-383-3344
(all others) call 1-800-565-3344
In other countries, contact your dealer, retailer, or other Lenovo authorized servicer. Before
calling, please have available as much of the following information as possible:
1. Type, model and serial number from the label on the back of your monitor.
2. Purchase receipt.
3. Description of problem.
4. Computer type and model.
5. System configuration (hardware fitted etc.).
6. System BIOS version number.
7. Operating System and version number.
8. Display driver version number.
If possible, stay by your computer system. Your technical support representative might want to
go through the problem with you during the call.
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