Manufacturer's Warranty - RC4 RC4Magic Series 3 DMXio User Manual

Manufacturer's Warranty

RC4Magic Series 2 and Series 3
The RC4Magic Lifetime Warranty is the best in the business and almost unlimited. If you
have not misused or abused the device, we will fix it for free, forever. When timing is critical,
we can often ship a refurbished replacement unit the same day you contact us, along with
materials for returning your old unit. We may ask that you pay the cost of overnight shipping
to get it there faster otherwise, we'll ship regular mail/post at our cost.
Examples of misuse or abuse not covered under warranty include, but are not limited to:

Dimmer outputs ganged without ensuring they are configured identically

Overvoltage (more than 35VDC applied)

AC mains voltage applied

Device operated underwater or while saturated with water

Device crushed by a car, forklift, sledgehammer, etc.

Device set on fire (not as a result of component failure under normal operating
conditions)
Very few RC4Magic devices are returned for repair. Treat your RC4 devices with care and
you're set for life!
RC4Magic Series 3 DMXio User Manual
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