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Hero Eco A2B Shima Owner's Manual

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Owner's Manual
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Summary of Contents for Hero Eco A2B Shima

  • Page 1 Owner’s Manual Shima...

  • Page 3: Table Of Contents

    Contents Introduction Important notes Your A2B Getting to know your A2B Using, storing and disposing of the battery Important safety instructions before your first ride Maintenance Cleaning the vehicle Troubleshooting 10.0 Technical data 11.0 Warranty and safety notes 12.0 Disposal 13.0 Maintenance schedule 14.0...

  • Page 4: Introduction

    You can ride your new A2B Shima powered off and then switch the assistance on for hills and headwinds. We dedicated our new bikes to pioneers that redefined the way we do things in the modern World. As a tribute, the A2B Shima bike was named after Hideo Shima, a japanese railway engineer and the driving force behind the development and building of the first bullet train (Shinkansen).

  • Page 5: Important Notes

    2.0 Important notes This owner’s manual contains important safety, performance and service information. Please read it through carefully before your first ride. Your A2B should be fully assembled and the battery charged by your A2B dealer. If not contact us immediately as this will void your warranty. Please ensure that all users of your A2B have read and understood the following important information.

  • Page 6: Display

    Owner’s manual 2.1 Your A2B belongs to European Vehicle Category L1e capability (light two-wheel powered vehicle up to 45 km/h (28 mph). Ebikes with up to 45 km/h (28 mph) are also called fast pedelecs (S-Pedelec or Speed Pedelec). The A2B has an operating permit with Type Approval Number e13*2002/24*0639.
  • Page 7 Replacing and modifying components The rules and principles described here refer to the use of your Specific components may only be used if approved for use with a A2B in the European Union. For use outside the EU you should S-Pedelec in the approval documents.

  • Page 8: Your A2B

    Owner’s manual 3.0 Your A2B 3.1 Components 1. Seat (saddle) 2. Seat post 3. Seat post clamp 4. Frame 5. Display 6. VIN (Vehicle Identification Number) 7. Front light 8. Splash guard front 9. Front wheel 10. Front rim 11. Quick release front wheel 12.
  • Page 9 18. Rear rim 19. Rear wheel 20. Kickstand 21. Derailleur and free-wheel 22. Bracket for registration number 23. Rear light 24. Splash guard rear 25. Battery connector 26. Battery 27. Rack 28. Right side brake lever (for rear brake) 29. Left side brake lever (for front brake) 30.
  • Page 10 Owner’s manual 3.2 Changing components or attaching accessories A2B maintenance schedule Your A2B should be professionally maintained by an A2B specialist Before you install any components or accessories (including other dealer at regular intervals. Read the information in chapter 13.0 tyres), ask your Hero Eco specialist dealer whether these are (pg. 42) to that effect.
  • Page 11 3.4 Adjustment of the seat height The seat height may have to be adjusted. Please ask your A2B specialist dealer to adjust the seat height before your first tour. You may also adjust the seat height on your own as indicated below: Determination of the correct driver's seat height There are several ways of determining the correct seat height;...
  • Page 12 Owner’s manual Inside leg length 2.5 cm Frame height Height adjustment 4. After height adjustment, check if the saddle cannot be moved in 1. The seat height can be adjusted by loosening the quick release any direction. for the saddle post. 2.

  • Page 13: Front Wheel 3

    3.5 Adjusting the handlebar Caution: This is an A headset stem, the upper screw (D) is a pre-stressed bolt and 1. Loosen the screws (A) with an does not serve to adjust the stem! appropriate allen key. 2. Align the centre of the handlebar to the Attempting to tighten screw (D) can stem.
  • Page 14 Owner’s manual 3.7 Adjusting the display 1. Loosen the adjusting screw (E) on the underside of the display with an appropriate allen key. 2. Align the angle of the display according to your requirement. 3. Then evenly tighten the screw to 5 Nm.

  • Page 15: Getting To Know Your A2B

    4.0 Getting to Know your A2B If after reading this section you still have questions, ask your A2B specialist dealer to explain any functions or characteristics that are unclear to you before your first ride. 4.1 Overview 4.2 Your first trip Please remember that a motor cut-out is integrated in the right brake lever.
  • Page 16 Owner’s manual 4.3 Display and electronic key Switching the electronic system on and off at the display Your A2B is secured by an electronic key (also called E-key). You must activate the system before you begin riding. 1. Hold the E-Key directly over the screen of your display. 2.
  • Page 17 4.4 Display - Functions Overview of functions and menus A. Rotary knob/button B. Battery charge indicator C. Speed indicator D. Mode indicator - shows the selected power level E. Unit indicator (km/h or mph) It is recommended that you regard your E-key like you would a car or house key.
  • Page 18 Owner’s manual 4.5 Adjusting the level of assistance Your A2B allows you to choose from three power levels (modes). At top right of the display you can see your current mode. Choosing the assistance level: Turn the knob in order to choose between the different power levels.
  • Page 19 4.6 Set-up (switching between km and miles) miles Turn the knob until the set-up menu (6) appears. Now press the knob for two seconds in order to access the menu. By pressing setup again (within two seconds) you can now choose between kilometres and miles (7).
  • Page 20 Owner’s manual 4.9 Error codes Error messages are reset automatically when the error no longer exists. In case of a permanent error message, consult your A2B In the event of an error, the specialist dealer. corresponding warning signals (!) and one of the following codes will be displayed: 01 HARDWARE_Brake_SET: Excess current hardware.
  • Page 21 4.10 Gears The derailleur operates independently of the motor. Your A2B has a derailleur that Use the derailleur to adjust is operated by the right-side the gear setting to find a gear shifter on the handlebar. gear that makes pedalling To make pedalling easier (e.g.
  • Page 22 Owner’s manual 4.12 Rack Your A2B is equipped with a fixed frame rack. Please read the 7. Evenly distribute the weight of the baggage or objects to be following instructions carefully before transporting baggage or other transported on both sides of the rack. objects on the rack.
  • Page 23 At the end of your ride Maximise your range Switch off the system with your E-Key. • Fully charge your battery before each ride. Factors affecting range: • Regularly check the tyre pressure and pump up the tyres to a pressure of 2.8 bar (front and rear wheels).

  • Page 24: Using, Storing And Disposing Of The Battery

    Owner’s manual 5.0 Using, storing and disposing of the battery 5.1 Battery and charger Using and storing the charger Improper use and insufficient storage of this charger will result in Use only the specified battery the expiration of the warranty and can lead to serious injuries or for your A2B or a replacement even death or may cause other dangerous situations, such as fire battery provided by Hero Eco.
  • Page 25 5.2 Charging the battery 5. LED lights: The power LED will illuminate when Your A2B specialist dealer should deliver the charger is connected to the mains your A2B with a fully charged battery. and the operating switch is switched on Otherwise please ensure that you charge (ON).
  • Page 26 Owner’s manual 5.3 Charging the battery Low battery charge The motor controller and Battery Management System (BMS) will Charging time Hours automatically switch off the electric power supply to the motor New, uncharged battery as soon as the battery charge drops to a pre-defined value. This Completely discharged battery protects the battery from the harmful effects of an exhaustive discharge.
  • Page 27 5.4 Attaching and connecting the battery 5.5 Storing the battery to your A2B Disconnect the battery from the bicycle and Charge the battery of your A2B before first store it in a cool (10-21°C) and dry place. use. Avoid direct sunlight. 1.

  • Page 28: Important Safety Instructions Before Your First Ride

    Owner’s manual 6.0 Important safety instructions Ensure that you and your A2B are prepared for a safe trip. Be especially careful during wet weather. Wet surfaces may double or even triple the braking distance of your A2B. Ride slower, ALWAYS wear an approved bicycle helmet. If you lend your A2B be prepared to stop in time and begin braking earlier.
  • Page 29 Check your A2B before every ride Brake pads. When checking the brakes, the entire brake system must be checked as well. Brake pads are subject to normal wear Do a ‘walk around’ of your A2B before every ride and check the and wear down with time.
  • Page 30 Owner’s manual Tyre inflation pressure. Your Stem and handlebar. Ensure A2B features heavy duty bicycle that the screws in your handlebar inner tubes to help avoid flat tyres. clamp (see secton 3.5) and your However, bicycle tyres usually lose stem (see secton 3.6) have been pressure over time.

  • Page 31: Maintenance

    7.0 Maintenance 7.2 Hub bearings Have your A2B checked by your A2B specialist dealer at least once Regularly check the hub bearing a year. Observe Section 13: Maintenance schedule. seat by lifting the wheel off the ground and spinning it whilst trying 7.1 Wheels to move the rim from side to side between the fork and frame.
  • Page 32 Owner’s manual 7.5 Brakes 7.6 Tyres Check the brake cables for signs of wear and chafing. Check tyres for any damage, cracks and unusual or strong wear. The tyre should sit properly in the rim. Periodically check the seat Tighten the brake cable and check for the proper function of the of the tyre bead in the rim.
  • Page 33 7.7 Removing and re-installing the wheels Removing the front wheel 1. Release the quick release lever at the hub of the front wheel by moving the lever away from the hub until it is opened completely. 2. Turn the adjusting nut at the hub on the opposite side from the quick release lever ANTI-CLOCKWISE until the nut and the quick release lever unit stand out from the safety protrusions on the fork end.
  • Page 34 Owner’s manual Re-installing the front wheel 1. Position the front wheel in the fork so that the quick release lever is to the left of the fork. 2. Set the lever to the open position (OPEN, i.e., the lever is bent away from the hub) and push the axle of the front wheel into the drop-out of the fork.
  • Page 35 Removing the rear wheel 1. Ensure that the battery connector is disconnected. 2. Remove the cable clips (at the back of the drop-out and at the underside of the left chain stay) with an appropriate allen key. 3. Release the cable connectors for the power and control cables to the motor.
  • Page 36 Owner’s manual Re-installing the rear wheel Carry out the removal instructions (7-1) in reverse order. A. Re-install the torque support. Otherwise the frame can get damaged. Ensure that the rear wheel is seated centrally in the frame before you securely tighten the axle nut with 60 Nm. Ensure that the brake disc is seated properly between the brake calipers and that the wheel can turn freely without the brake pads dragging against it.

  • Page 37: Cleaning The Vehicle

    8.0 Cleaning the vehicle Do not use paint polish on any of the plastic parts. Rubber and plastic parts could be After longer rides, thoroughly clean the damaged by aggressive or penetrating A2B and preserve with a commercially cleaning agents or solvents. available anti-corrosion agent.

  • Page 38: Troubleshooting

    Owner’s manual 9.0 Troubleshooting No power? Here are a few suggested solutions. If they do not solve your problem, ask an A2B specialist dealer. Problem Possible cause(s) Solution The A2B will not switch on. 1. The battery is dead. Recharge the battery. See sections 5.2 and 5.3 A2B switches on but there is no motor 1.

  • Page 39: Technical Data

    10.0 Technical data Battery management system (BMS) General performance specification • Controls and stops over-charging. • Controls maximum charge current. • Overall dimensions 17” – 1720 mm x 650 mm x 1000 mm. • Controls over-discharge amperage. • Overall dimensions 20” – 1745 mm x 650 mm x 1070 mm. • Controls undervoltage.

  • Page 40: Warranty And Safety Notes

    Owner’s manual 11.0 Warranty and safety notes A2B Warranty Warranty Definitions The following definitions laid down in this provision apply to the 2.1 Hero Eco guarantees that the goods upon delivery of the A2B warranty: to you and for the specified periods: 2.1.1 are in agreement in all material respects with the relevant Goods mean: In conjunction with the A2B: the frame, the motor description, depending on any conditions or information...

  • Page 41: Disposal

    2.3.4 if you use the goods in a manner not recommended by Limitation of liability Hero Eco, such as using the A2B for commercial purposes 4.1 If you or Hero Eco do not abide by this warranty, then or in competitions or when training for such activities or subject to provision 4.2 no party shall be liable for any of the events;...

  • Page 42: Maintenance Schedule

    Owner’s manual 13.0 Maintenance schedule To guarantee the correct function and the associated safety of your A2B you should have a service check done once a year or at least according to the times described in the following maintenance schedule. Consult an A2B specialist dealer and have the vehicle checked routinely.
  • Page 43 Maintenance schedule Assembly inspection at 0 km...
  • Page 45 Maintenance schedule Assembly first inspection at 500 km...
  • Page 47 Maintenance schedule Assembly inspection every 2,500 km...
  • Page 49 Maintenance schedule Assembly inspection every 2,500 km...

  • Page 50: Owner Registration

    Owner’s manual 14.0 Owner Registration You should immediately fill out and return your owner registration Note down this additionally important information: card or register online at www.wearea2b.com so that we can keep you informed of important issues in the future. Thank you. Purchase date: Your A2B and certain important components have unique serial Delivery specialist dealer:...
  • Page 51 80 Coleman Street London EC2R 5BJ Germany Hero Eco Ltd Reichenberger Strasse 124 10999 Berlin Hero Eco Inc. 207 9th St. San Francisco, CA 94103 www.wearea2b.com Edition 1.1 September 2014 © Hero Eco Ltd. All rights reserved, September 2014 EN15194...
  • Page 52 Owner’s manual weareA2B.com 660001347000 weareA2B.com...

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