RED Redray Operation Manual
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RED Redray Operation Manual

Red redray 4k professional cinema player
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REDRAY PLAYER
O P E R AT I O N G U I D E
R E D R AY P R O F E S S I O N A L 4 K C I N E M A P L AY E R
R E D . C O M

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Summary of Contents for RED Redray

  • Page 1 REDRAY PLAYER O P E R AT I O N G U I D E R E D R AY P R O F E S S I O N A L 4 K C I N E M A P L AY E R...

  • Page 2: Table Of Contents

    Trouble with 4K Image Trouble With Loopback and Compressed Audio Trouble with Media Cards Cannot Upload Movies Cannot Access RED Account Cannot Connect REDcommand to the REDRAY Cannot Play Movie Access REDRAY Log Files Appendix A: Technical Specifications REDRAY Player...

  • Page 3: Disclaimer

    While thought to be accurate, the information code, and product names used in association with the accompa- in this document is provided strictly “as is” and RED will not be held nying product are the copyrights, trademarks or other intellectual responsible for issues arising from typographical errors or user’s...
  • Page 4 This subsection does not apply for the geographical area within a EUROPEAN UNION COMPLIANCE STATEMENTS radius of 20 km from the centre of Ny-Ålesund RED declares that the radio Dette gjelder ikke for det geografiske området innenfor en radius av equipment described in this 20 km fra sentrum av Ny-Ålesund...

  • Page 5: Safety Instructions

    Follow these instructions while operating the REDRAY and its If there are any performance issues with your REDRAY or ac- accessories at all times. cessories when operating within this temperature range, please DO NOT attempt to modify, dismantle or open your REDRAY file a support ticket at www.RED.com/support.

  • Page 6: Chapter 1: Redray Overview

    PLAYBACK CAPABILITIES With the supplied version of system firmware, the REDRAY has the ability to play the following types of files:  .RED files (REDCODE RGB distribution video and audio codec) at 4096 x 2160p or 3840 x 2160p at 23.98/24.00 fps...

  • Page 7: Front And Rear Panels

    R E D R AY P L AY E R O P E R AT I O N G U I D E FRONT AND REAR PANELS This section outlines the front and rear controls and connectors of the REDRAY media player. FRONT PANEL...

  • Page 8: Rear Panel

    IEC 3-pin, 100-240 VAC, 50-60 Hz, 1A max. at 100VAC Connector 1. This is the primary 4K connector. Use this connector when connecting the REDRAY PLAYER to a 4K display using a single HDMI cable. 2. These connectors have been disabled on the REDRAY Player.

  • Page 9: Ir Remote Control

    R E D R AY P L AY E R O P E R AT I O N G U I D E IR REMOTE CONTROL The IR Remote Control enables you to navigate through the REDRAY on-screen display (OSD). You can also use the REDcommand app on an iOS device as your remote control for the REDRAY. For more information about the REDcommand app, go to “REDcommand App”...

  • Page 10: Chapter 2: Redray Setup

    3. Connect an HDMI 1.4 cable (also known as an HDMI High Speed cable) to an HDMI input port on your moni- tor, and connect the other end to the REDRAY port that corresponds to your monitor configuration (refer to the table below for more information on monitor configurations): 4K (UHD) monitor: Plug an HDMI 1.4 cable into the VID D port.
  • Page 11 The out-of-the-box settings for many monitors are not optimized for 4K and HD content. Review your monitor’s operation guide and settings to ensure your monitor is optimized for the best viewing experience possible. When using REDRAY, RED recommends that you adjust your monitor’s image quality and image size/scaling settings as described below.
  • Page 12 The image is incorrectly scaled, so that the image is either too large for the screen, or the image is too small and does not fill the screen. If your image is incorrectly scaled, adjust your monitor’s size/scaling settings. COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...

  • Page 13: Chapter 3: Redray Operation

    Power Saving (sleep) mode. Subsequent boots occur much faster, in approximately two (2) seconds.  POWER ON: When the REDRAY is in Power Saving mode, press Power on the IR Remote Control. The RE- DRAY boots up in approximately two (2) seconds from Power Saving) mode and the Power and Status LEDs both turn green.
  • Page 14 1. Ensure the REDRAY is powered on. 2. Connect a USB 2.0 flash drive or SDHC card that contains the movies to be loaded to the REDRAY. 3. Once connected, the REDRAY automatically uploads all movies located in the “Content” folder on the flash drive or SDHC card to the internal hard drive.
  • Page 15 2. Press Right to access additional options. 3. Select Delete Content. 4. Press Enter to delete the movie from the list. NOTE: If you decide not to delete the movie, select Cancel. Movie Browser - Delete COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...
  • Page 16 Press Enter to Play/Pause or resume a paused movie Fast-Forward Press Right to Fast-Forward by 4x, 8x, or 16x Press Left to Rewind by 4x, 8x, or 16x Rewind 1. Audio does not play during fast-forward or rewind. COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...
  • Page 17 R E D R AY P L AY E R O P E R AT I O N G U I D E ORGANIZE MOVIES IN FOLDERS Keep all of your movies organized on the REDRAY by creating and managing folders. CREATE FOLDERS You can create a folder in the INTERNAL DRIVE, or within another folder.
  • Page 18 R E D R AY P L AY E R O P E R AT I O N G U I D E 4. Press Enter to delete the movie from the list. NOTE: If you decide not to delete the movie, select Cancel. Movie Browser - Delete COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...

  • Page 19: Chapter 4: Redray Settings

    R E D R AY P L AY E R O P E R AT I O N G U I D E REDRAY SETTINGS SETTINGS MENU The REDRAY SETTINGS Menu provides access to important REDRAY system settings and other information ® including: network information, date and time settings, video information, playback settings, and more. SETTINGS Menu MENU ELEMENT...

  • Page 20: System Information

    NOTE: After the REDRAY is reset to the factory defaults, the REDRAY will appear to be unregistered. However, your REDRAY will still be registered to the account to which it was originally registered; you DO NOT need to reregister your REDRAY.

  • Page 21: Network

    The REDRAY reboots and is reset to the factory defaults. NETWORK You can connect your REDRAY to your network using an Ethernet cable or a wireless connection. For optimal media download speeds, connect to your network using an Ethernet cable, and not a wireless connection.
  • Page 22 REDRAY on-screen display during these 10 seconds. Wired (Ethernet - Upper) After the REDRAY obtains the IP address, the panel on the right side of the screen closes and the IP ad- dress displays on the NETWORK screen.
  • Page 23 The REDRAY communicates with the router for about 10 seconds to obtain your network IP address. You cannot select anything on the REDRAY on-screen display during these 10 seconds. After the REDRAY obtains the IP address, the panel on the right side of the screen closes and the IP ad- dress displays on the NETWORK screen.

  • Page 24: Date And Time

    The REDRAY communicates with the router for about 10 seconds to obtain your network IP address. You cannot select anything on the REDRAY on-screen display during these 10 seconds. After the REDRAY obtains the IP address, the panel on the right side of the screen closes and the IP ad- dress displays on the NETWORK screen.

  • Page 25: Video

    Select a bit depth. If the colorspace is set to RGB, the bit depth is limited to 8-bit at 4K resolution. If the color- space is set to YCbCr, you can set the bit-depth to 8-bit, 10-bit, or 12-bit. In most cases, 10-bit is the recom- mended bit-depth to match the REDRAY output precision to the display input precision. Bit Depth COPYRIGHT ©...

  • Page 26: Playback

    (included with purchase of REDRAY). You can register your REDRAY to an existing RED.com account, or you can set up a new RED.com account. If you want to register your REDRAY to an existing RED.com account but are unsure what your account username and password are, contact your Bomb Squad representative.
  • Page 27 R E D R AY P L AY E R O P E R AT I O N G U I D E 5. Select the account to which you want to register the REDRAY. Your REDRAY is registered to the selected RED.com account.
  • Page 28 Your REDRAY is registered to the new RED.com account. Register/Authorize VERIFY REDRAY REGISTRATION Once you register your REDRAY, verify that your registration was successful by following these instructions: 1. Navigate to SETTINGS > AUTHORIZE. 2. Verify that there is a registration date displays in the AUTHORIZE menu.

  • Page 29: Chapter 5: Troubleshoot The Redray

    The REDRAY freezes or begins functioning improperly while the Loopback setting is enabled. POTENTIAL RESOLUTIONS  If the REDRAY freezes, cycle the power off and back on using the AC power switch on the rear panel. If the problem persists, please file a support ticket at support.red.com.

  • Page 30: Trouble With Media Cards

    A USB 2.0 flash drive or SDHC card is connected to the REDRAY, but it will not upload movies. POTENTIAL RESOLUTION If the REDRAY does not upload the movies that are on your USB flash drive or SDHC card, ensure that all of your movies are in a folder called “Content”.

  • Page 31: Access Redray Log Files

    4. Select USB. The log file is loaded onto the connected USB flash drive. You can now connect the USB 2.0 flash drive to your computer and acces the REDRAY log file. NOTE: Other options available in the REDRAY menu are reserved for future use.

  • Page 32: Appendix A: Technical Specifications

    Power 100-240 VAC, 50-60 Hz, 1A max. at 100 VAC REDRAY also has a disabled GigaBit Ethernet port and GPI port. Use ONLY USB 2.0 flash drives with th eUSB/eSATA hybrid slot. eSATA is NOT supported. COPYRIGHT © 2014 RED.COM, INC...

  • Page 33: Appendix B: Encode Clips With Rrencode

    PROand the build is ONLY available to REDRAY owners at this time. Each purchase of a REDRAY comes with one (1) RRencode license that you can install on up to five (5) de- vices at a time. For more information about additional licenses or acquiring the appropriate build version of REDCINE-X PRO, contact your Bomb Squad representative.

  • Page 34: Install The Rrencode Plugin

    R E D R AY P L AY E R O P E R AT I O N G U I D E INSTALL THE RRENCODE PLUGIN Ensure that you have registered your REDRAY player online and installed the correct build of REDCINE-X PRO on your computer.
  • Page 35 R E D R AY P L AY E R O P E R AT I O N G U I D E 4. Sign in using your RED account username and password. Sign in to RED Account 5. Click the Install Now selection box.
  • Page 36 RRencode Licenses have been allocated, you can acquire additional RRencode licenses from www.red. com/store or free up some licenses by uninstalling the RREncode Plugin from an existing system. For more information, contact your Bomb Squad representative. COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...

  • Page 37: Create A Redray Panel

    You can create customized panels in REDCINE-X PRO that contain commonly used settings. RED recommends that you create a custom “REDRAY” panel that contains all of the settings that you’ll need to access in order to prepare your content for encoding.
  • Page 38 R E D R AY P L AY E R O P E R AT I O N G U I D E 6. Add each of the following settings to your REDRAY tab. To add a setting, right-click the REDRAY tab and select the following options from the drop-down menu: ‒...
  • Page 39 R E D R AY P L AY E R O P E R AT I O N G U I D E Now you’ll be able to easily access these settings from the REDRAY tab when you’re preparing your content for encoding.

  • Page 40: Rrencode Checklist

    Use the checklist below as a guideline for encoding your content in REDCINE-X PRO. REDCINE-X PRO and the RRencode Plugin provide many features and offer multiple ways to perform tasks to fit different workflows. RED recommends that you explore and experiment with REDCINE-X PRO and RRencode to determine the most appropriate workflow for your projects.

  • Page 41: Prepare Clips For Encoding

    1. In the Devices panel, select the device and folder that has the clip that you want to encode. 2. Select the clip that you want to encode. The selected clip shows as thumbnail image in the Browser + Project panel. Select Clips COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...
  • Page 42 R E D R AY P L AY E R O P E R AT I O N G U I D E 3. Click and drag the clip you wish to encode from the Browser + Project panel to the Bin panel. Add Clip to Bin COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...

  • Page 43: Rename A Clip

    NOTE: If you are going to add multiple clips to the Timeline and encode those clips into a single clip, skip this procedure; you will have the option to select a new name when you encode your clips. If you want to rename the clip so that a different name displays in the REDRAY on-screen display, follow the instructions below: 1.

  • Page 44: Configure Still Sequence Editor Settings

    CONFIGURE STILL SEQUENCE EDITOR SETTINGS In REDCINE-X PRO, you can select the color space, gamut, and frame rate for the source file. RRencode uses the source color space, gamma, and frame rate settings to map the source video properly into the .RED file format.

  • Page 45: Attach Audio Files

    1. Right-click the clip in the Bin that you wish to add audio to. 2. Hover over Audio and select Attach Audio... Select Audio 3. Search for the WAV files that you wish to attach and click Open. COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...

  • Page 46: Sync Audio And Trim Clips

    This section explains how to sync your audio track to a specific frame in the video clip. 1. Drag the video clip from the Bin panel to the Viewer. 2. Expand the REDRAY panel and view the Audio and Playback Channels panels to verify that the external au- dio is attached.
  • Page 47 8. Scroll through the video clip to progress through the audio, and then click the point on the waveform that matches the video frame. (If there are two tracks, click on only one of the waveforms.) COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...
  • Page 48 R E D R AY P L AY E R O P E R AT I O N G U I D E 9. Click Set Audio Slate Point to Scrubber Position next to the track you selected. Set Audio Slate Point COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...
  • Page 49 The beginning of the clip is cut away and the audio tracks are automatically trimmed to match the new video in point. If you’re syncing the beginning of a clip, the Audio panel should show the start of audio fade up. Audio Fade Up COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...
  • Page 50 Editor window for that clip. For more information on configuring the Still Sequence Editor settings, go to “Configure Still Sequence Editor Settings” on page  Ensure that you have the original metadata for the video and audio clip, including the frame rate of your source video file. COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...

  • Page 51: Set Movie Framing

    NOTE: The Framing Control Panel is part of the REDRAY panel. For more information on creating a custom REDRAY panel, go to “Create a REDRAY Panel” on page 2. Since .RED files are encoded at a resolution of 4096 x 2160p, select the proper Fit setting from the drop- down menu to map your source content: ‒...

  • Page 52: Set Poster Frame

    Find Frame 2. Click the Markers panel on the right side of the REDCINE-X PRO application. NOTE: The Markers panel is part of the REDRAY panel. For more information on creating a custom REDRAY panel, go to “Create a REDRAY Panel” on page 3.

  • Page 53: Add Clips To The Timeline Panel

    NOTE: The RRencode Plugin encodes up to eight (8) channels of audio for each video clip. If you are not encoding content for the REDRAY (if you are not using the RRencode Plugin), REDCINE-X PRO can encode up to 12 channels of audio.

  • Page 54: Create And Edit Presets

    A preset is a group of encoding settings. When you download the RRencode Plugin, the plugin loads a default preset called REDRAY BASE into REDCINE-X PRO. You can use this default preset to encode content, or create your own preset and customize settings.
  • Page 55 NOTE: If you are encoding content that will be used for digital signage applications and that has audio, RED recommends that you select the Uncompressed Audio check box. NOTE: If you are encoding content that will be used with the Loopback setting enabled, RED recom- mends that you select the Uncompressed Audio check box.
  • Page 56 NOTE: The RRencode Plugin encodes up to eight (8) channels of audio for each video clip. If you are not encoding content for the REDRAY (if you are not using the RRencode Plugin), REDCINE-X PRO can encode up to 12 channels of audio, which is why 12 channels display in the Audio tab.

  • Page 57: Encode (Export) Content

    NOTE: The default RRencode preset is REDRAY BASE. If REDRAY BASE is not an available selection, make sure that RRencode is installed on your system. If RRencode is installed but REDRAY BASE is still not an available selection, create a new preset. For more information about how to edit presets, go to “Create and...
  • Page 58 NOTE: The default RRencode preset is REDRAY BASE. If REDRAY BASE is not an available selection, make sure that RRencode is installed on your system. If RRencode is installed but REDRAY BASE is still not an available selection, create a new preset. For more information about how to edit presets, go to “Create and...

  • Page 59: Format Usb And Sdhc Card

    Monitor Status NOTE: Once you have started the encoding process, RED recommends that you allow REDCINE-X PRO to perform the encoding process without interruptions. You may perform other tasks with caution in RED- CINE-X PRO during the encoding process, but the encoding process will finish sooner if REDCINE-X PRO is not disturbed.
  • Page 60 1. Connect the USB 2.0 flash drive or SDHC card to your computer. 2. Open My Computer. 3. Right-click the USB or SDHC card icon and select Format. 4. Select FAT32 from the File System drop-down menu. 5. Click Start. Format USB (Windows) COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...

  • Page 61: Copy Encoded Content To Usb And Sdhc Cards

    NOTE: The entire output folder must be copied in tact onto the flash drive or SDHC card in order for the en- coded content to play on the REDRAY. DO NOT modify or delete any files or subfolders in the output folder.

  • Page 62: Appendix C: Redcommand App

    NOTE: Currently, you can control one REDRAY at a time from REDcommand. REDCOMMAND CONTROLS After you’ve paired the REDcommand app to your REDRAY Player, you’ll have full control of the REDRAY us- ing the REDcommand app. You can easily navigate the MOVIE and SETTINGS menus, as well as select videos.
  • Page 63 R E D R AY P L AY E R O P E R AT I O N G U I D E REDcommand can be used to perform playback operations including play, pause, fast-forward, rewind, and stop. Playback Operations COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...

  • Page 64: Appendix D: Redray Menu Map

    } Wired (Ethernet) } Wireless DATE AND TIME } Change Date and Time VIDEO } Colorspace } Precision PLAYBACK } Video Loopback } ODEMAX Content Services AUTHORIZE } Wired (Ethernet) } Wireless COPYRIGHT © 2014 RED.COM, INC 955-0017, REV-D |...

  • Page 65: Appendix E: Ir Control Protocol

    R E D R AY P L AY E R O P E R AT I O N G U I D E IR CONTROL PROTOCOL This section provides information about the infrared control protocol used by the provided IR Remote Control to communicate with the REDRAY Player. ® IR SPECIFICATIONS...
  • Page 66 COPYRIGHT© 2014 RED.COM, INC. All trademarks, trade names, logos, icons, images, written material, code and product names used in associa- tion with the accompanying product are the copyrights, trademarks or other intellectual property owned and controlled exclusively by RED.COM, INC.

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