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Trouble Shooting; Gps Platform By:; Warranty Instructions And Service - Elmic TR02 User Manual

Gps vehicle tracker gps + gsm + sms/gprs
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Trouble shooting

If you are having trouble with your device, try these troubleshooting procedures before contacting a service professional.
a) If GPS cannot receive the signals normally, please drive to the open areas for positioning. Generally, it needs 1-2
minutes to receive the first coordinates. If the data can not be received after 2-3 minutes, please check the
installation position of the device, making sure it is not being shielded by any metal.
b) If GSM can not receive the signals normally, please check whether SIM card is installed correctly or there is no
GSM signal at the current location , such as a basement parking, please drive to a place covered by GSM signal.
c) If the red LED does not work when power is connected, check whether the fuse is blown. If so, please replace the
d) If the three LEDs do not turn on when power up, press the down side key, if the three LEDs recover normally, the
device is working normally.
e) If you have enabled the web based tracking application, and the device displays off-line on the platform, please
check 3 LEDs status indicators first. You can check the status of the SIM card when you are in an inconvenient
situation. Please refer to the following steps:
Call the device to check whether you can get through.
Check whether the SIM card supports GPRS and a local APN.
Check the GSM/GPS reception area.
Check whether there is enough credit on the SIM card.
Check if the connector and terminal is loose or the fuse has blown out.
GPS platform by:
Please register and log onto our GPS platform by:
The function on the GPS platform can be realized as follows:
Real-time Tracking
Receive and Display Alarms
Report and Statistics
Online Configuration

Warranty instructions and service

1. The warranty is valid only when the warranty card is properly completed, and upon presentation of the proof of
purchase consisting of original invoice indicating the date of purchase, model and serial No.of the product. We reserve the
right to refuse warranty if this information has been removed or changed after the original purchase of the product from
the dealer.
2. Our obligations are limited to repair of the defect or replacement the defective part or at its discretion replacement of
the product itself.
3. Warranty repairs must be carried out by our Authorized Service Centre. Warranty cover will be void, even if a repair has
been attempted by any unauthorized service centre.
4. Repair or replacement under the terms of this warranty does not provide right to extension or renewal of the warranty
5. The warranty is not applicable to cases other than defects in material, design and workmanship.
All rights reserved.
Author instructions
Shenzhen Concox Information Technology Co., Ltd.
Shenzhen Concox Information Technology Co., Ltd.
Strona 7 z 7
rev. 1.0.1
Przedsiębiorstwo Handlowo Usługowe FENIKS
ul. Słoneczna 110,
Nowa Kuźnica, 42-350 Koziegłowy



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