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LiGo RTX DUALphone 4088 Setup & User Manual

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RTX DUALphone 4088
SET UP & USER GUIDE
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Summary of Contents for LiGo RTX DUALphone 4088

  • Page 1 SET UP & USER GUIDE Find more user manuals and product information at www.liGo.co.uk/manuals/ www.liGo.co.uk TELEPHONES HEADSETS TWO WAY RADIOS PERSONAL CARE BABY MONITORS AND MUCH MORE For all the latest product news, reviews and advice from liGo, please visit www.liGo.co.uk/blog/...

  • Page 2: User Manual

    DUALphone 4088 and landline in one handset HD Audio No PC Needed No PC Needed 2 Accounts 2 Accounts Handsfree user manual...

  • Page 3: Table Of Contents

    IN THIS USER MANUAL THIS IS HOW THE DUALPHONE WORKS ..........HOW THE MANUAL IS ORGANIZED .
  • Page 4 IN THIS USER MANUAL Set the time and date ............40 Set the preferred line .

  • Page 5: This Is How The Dualphone Works

    THIS IS HOW THE DUALPHONE WORKS Your DUALphone could entirely change the way you think about using your telephone and using Skype. You can use your DUALphone to make and receive both landline and Skype calls. And, because Skype is built into your DUALphone, you no longer need a computer to use Skype.

  • Page 6: How The Manual Is Organized

    HOW THE MANUAL IS ORGANIZED This manual falls in three parts: (1) Installation and basic functions, (2) Advanced functions, (3) Support information. NEW USERS: • Please read Section 1 of this document. Section 2 is for more advanced users who wants a deeper knowledge of the DUALphone.

  • Page 7: Installation And Basic Functions - Section 1

    SECTION SECTION INSTALLATION AND BASIC FUNCTIONS – SECTION 1  IN THE BOX • 1 cordless DUALphone 4088 handset • 2 AAA rechargable batteries • 1 desktop charger with power supply • 1 DUALphone 4088 base station • 1 power supply for base station •...

  • Page 8: Your Handset At A Glance

    SECTION  YOUR HANDSET AT A GLANCE A GLANCE Earpiece Colour Display Displays the status of your handset. Loudspeaker/ringer For handsfree speakerphone and ringing (on the back of the DUALphone). Headset jack Key Pad For 3.5 mm jack Keys used for entering digits 0-9 and (on the side of the DUALphone).

  • Page 9: How To Install The Base Station

    SECTION  HOW TO INSTALL THE BASE STATION 30 seconds wait for LED to light up after power reset a) Connect on the base station to a telephone socket (if available), using the provided telephone cable and optional plug. b) Connect the power adapter to an active power outlet and connect on the base station to the power adapter.

  • Page 10: How To Install The Handset

    SECTION  HOW TO INSTALL THE HANDSET • Push the top of the battery compartment cover on the back of the handset inwards and downwards. • Insert the two batteries provided with the handset, making sure that their plus and minus ends are facing the same way as shown in the illustrations on the sides of the battery compartment.

  • Page 11: First Time Start-Up

    SECTION  FIRST TIME START-UP You must complete the following steps the fi rst time you use your DUALphone. Start by turning on the handset by pressing until the handset turns on. 1) Reset the base station by pressing the button on the back of the unit and insert the DUALphone in the cradle in order to register with the base station.
  • Page 12 SECTION 6) Confi rm the country code setting by pressing left . Alter your country code by inserting “+” followed by the country code number of your choice and press 7) If your country uses area codes, please enter the area code following the above procedure.

  • Page 13: Getting Started With Skype

    SECTION  GETTING STARTED WITH SKYPE ou can confi gure your DUALphone with an existing Skype account during the fi rst-time installation, or you can optionally create a new Skype account. You only need a Skype username and password defi ned by you to create a new account.

  • Page 14: Sign In To Skype

    SECTION 5) Use the keypad to enter a password and press . You are asked to confi rm the password by entering it again. 6) You are then directed to the Skype Agreement. Use to read the entire text and then press left to accept.
  • Page 15 SECTION 2) Press left to sign in to the fi rst Skype account, or use to sign in to the second Skype account. 3) Use the keypad to enter your Skype name and press 4) Use the keypad to enter your password and press 5) You are now asked whether you want to save your Skype name and password for automatic sign-in.

  • Page 16: Skype Features Supported By Dualphone

    SECTION Skype features supported by DUALphone After you have created your Skype account, you can call other people with Skype accounts for free. Skype also offers additional subscription features, including: SkypeOut Allows you to make calls to ordinary landline and mobile phones. Provides you with an ordinary phone number for receiving Skype calls on your Online number DUALphone from ordinary landline and mobile phones.
  • Page 17 SECTION Radio signal status Indicates the strength of the radio signal. No radio signal. Radio signal. Battery status Indicates the status of the battery. Low level. Partially charged. Fully charged. Charging. Notifi cations Displays notifi cation icons. Missed call. Call forward to your skype voicemail is activated. Call forward to a landline/mobile number is activated.

  • Page 18: Main Menu

    SECTION Main Menu The main menu provides easy access to all of your Skype and DUALphone settings. 1) From idle screen just press left to enter the main menu. 2) Use to navigate and highlight an item. Select by pressing left go back by pressing right The following table outlines the main menu items: Contacts...

  • Page 19: Contacts

    SECTION  CONTACTS Your contact list displays all of the names you can make calls to. If you have an existing Skype account, your contact list is automatically downloaded when you sign in. If you are new to Skype and have just created an account, your contact list will be empty.
  • Page 20 SECTION 5) Confi rm by pressing right back or send a request to exchange contact details by pressing left NOTES: • After you press left in step 4, an exchange contact details request is sent to the contact. When it has been sent, a confi...

  • Page 21: Add A Skypeout Or Landline Contact

    SECTION Add a SkypeOut or landline contact To add a SkypeOut or landline contact, press left to select Menu, then: 1) Use to go to Add Contact, select by pressing left 2) Use to enter a phone number for use with SkypeOut or landline. Select by pressing left 3) Use the keypad to enter the contact’s name and press 4) Use the keypad to enter the full phone number and press...

  • Page 22: Search For Skype Users

    SECTION Search for Skype users To search for Skype users, press left to select Menu, then: 1) Use to go to Search, select by pressing left 2) Use the keypad to enter the Skype name or full name name and press 3) Use to navigate and highlight a name from the list, select by pressing...

  • Page 23: Make And Receive Calls

    SECTION  MAKE AND RECEIVE CALLS The procedures for making and receiving calls apply to any type of call – Skype-to-Skype calls, SkypeOut calls and Online Number calls. Furthermore, you can use your phone for landline telephony. Call a Skype contact To make a Skype call: 1) Press right to select Contacts.

  • Page 24: Receive A Call

    SECTION 2) Use to select landline or SkypeOut and press 3) Wait for the call to connect, ring and be answered. Press to end the call. NOTES: • You can select a preferred line for dialing by going to Menu > Settings > Phone settings > Preferred line. Choose one of the following options: 1) Always landline 2) Always SkypeOut...

  • Page 25: Troubleshooting

    SECTION  TROUBLESHOOTING This is a guide to the most common problems that may occur during installation or use of your DUALphone. You can easily solve some of the problems yourself, but may need your broadband service provider or landline provider to help you with others.
  • Page 26 SECTION PROBLEM POSSIBLE CAUSE SOLUTION Handset is not • The base station is not • Make sure that the power supply is properly registering connected . connected to on the base station and that the power is on. (continued) No connection •...

  • Page 27: Advanced Functions - Section 2

    SECTION SECTION ADVANCED FUNCTIONS – SECTION 2  MENU TREE OF YOUR DUALPHONE The following menu trees show how the different features are accessed through the handset. Left right are generally used to move to the next level by choosing Select, Option or Back. From the idle screen, press left for Menu.
  • Page 28 SECTION MAIN MENU LEVEL 1 LEVEL 2 LEVEL 3 Status Sign In To Skype Create New Account Change Status Offl ine Online Away Do not disturb Invisible Sign Out Details shown to all My Profi le Private Change Password Auto Sign In Automatically Promt Search...

  • Page 29: Emergency Calls

    SECTION MAIN MENU LEVEL 1 LEVEL 2 LEVEL 3 Settings Time & Date Time Time Zone (continued) Daylight Savings Time format Time Separator Date Date format Date Separator Time Server Time Server URL Cordless Settings Register handset Handset name Deregister handset Handset 1 Handset 2 Handset 3...

  • Page 30: Skype Settings

    SECTION  SKYPE SETTINGS Change your online status Your online status can be seen by all Skype contacts authorised by you. For more on this, please see Main display in the Installation and basic functions section. For more on authorisations, please see Exchange contact details request in this section of the manual.

  • Page 31: Choose Auto Or Manual Sign In

    SECTION Choose auto or manual sign in Your fi rst sign in has to be manual, but after that you can activate Auto sign in and sign in to your Skype account automatically, in case you should turn off the base station or the handset. If you activate Prompt, you have to enter your Skype password every time you sign in.

  • Page 32: Change Your Skype Profi Le

    SECTION Change your Skype profi le In My profi le you can tell other Skype users a bit about yourself. Please note that any Skype user can see all confi gurations you make in Details shown to all, even the Skype users you have not authorised. You must be signed into Skype to change your profi...

  • Page 33: Change Your Password

    SECTION a) In Show My Picture, press left to select. b) In Skype name, please note that you cannot change your Skype name here. c) In Full name, use the keypad to enter your data. d) In Gender, use left to select (Male, Female, Unspecifi...

  • Page 34: Create A Personal Voicemail Greeting

    SECTION 3) Press and left to select Change password. 4) Enter your password using the keypad, then press left 5) Enter your new password, then press the “OK” softkey. 6) Repeat your new password, then press the “Change” softkey. Create a personal voicemail greeting Skype voicemail has a default voicemail greeting.

  • Page 35: Listen To Your Voicemail

    SECTION 4) Presss and left to select Welcome message. 5) Press left to select options. 6) Press Record new to record your welcome greeting, and press Play to hear the recorded message. Listen to your voicemail Callers can leave a message for you. Whenever someone sends you a voicemail, the message You have 1 new voicemail will be displayed on your DUALphone.
  • Page 36 SECTION 3) Press and left to select Voicemail. 4) Press and left or just press left to select the voicemail of your choice. 5) Press left to select options (Play, Call, Send voicemail, Details, Delete, View profi le, Add to contacts, My greeting). Play: Play back the voicemail.

  • Page 37: Privacy

    SECTION Privacy You can make restrictions as to whom you wish to accept a Skype or a callto your online number from. Your choices are: 1) From the Idle screen, press left to enter the main menu. 2) Press and left to select Settings.

  • Page 38: Notifi Cation

    SECTION Notifi cation You can choose whether you want to be alerted by a tone whenever you receive a voicemail or an authorisation request. 1) From the Idle screen, press left to enter the main menu. 2) Press and left to select Settings.

  • Page 39: Phone Settings

    SECTION  PHONE SETTINGS Tones You can confi gure keypad tones, ring tones etc. on your DUALphone. The following are just a few examples. 1) From the Idle screen, press left to enter the main menu. 2) Press and left to select Settings.

  • Page 40: Change The Ring Tone

    SECTION 2) Press and left or just press left to select your preferred alert type (Ringing, Ring once, Beep once). Change the ring tone You can defi ne how you want your DUALphone to ring on incoming calls. 1) From Tones, press and left to select Ring tones.

  • Page 41: Adjust The Keypad Tones

    SECTION Adjust the keypad tones You can choose whether you want to hear a tone whenever you press a key or whether you want your keys to be silent. 1) From Tones, press and left to select Keypad tones. 2) Press and left or just press left to select your preferred setting (On,...
  • Page 42 SECTION 1) From the Idle screen, press left to enter the main menu. 2) Press and left to select Settings. 3) Press and left to select Time and date. 4) Press and left to select Time zone. 5) Press and left or just press left to select your preferred time zone (GMT -12 ‡...

  • Page 43: Set The Preferred Line

    SECTION 7) Press and left or just press left to select your preferred mode (Daylight saving, Standard). If you wish to adjust the Time format and Time separator as well as the Date format and Date separator settings, this is easily done here. Set the preferred line You can confi...

  • Page 44: Change The Country Code

    SECTION 4) Press and left to select Preferred line. 5) Press and left or just press left to select your preferred port (Landline, SkypeOut, Always ask). Change the country code As Skype does not know where in the world you are connected to the Internet, you will always have to enter the country setting when calling landline phones and/or mobile phones via the Internet (SkypeOut).
  • Page 45 SECTION 3) Press and left to select Phone settings. 4) Press and left to select Region. 5) Press left to select Country code, then enter your preferred country code using the keypad. 6) Press and left to select Area code, then enter your preferred area code using the keypad.

  • Page 46: Change The Landline Country Setting

    SECTION Change the landline country setting As your DUALphone works both with Skype telephony and ordinary telephony via landline connections, your DUALphone has to know in what country you are connecting to the landline system. In other words, the confi guration you make here has nothing to do with Skype, only with landline telephony. PLEASE NOTE: ...

  • Page 47: Change The Handset Language

    SECTION Change the handset language You can change the language displayed on your handset. You can select another language than English only if your DUALphone is connected to the Internet. 1) From the Idle screen, press left to enter the main menu. 2) Press and left to select Settings.

  • Page 48: Register / Deregister Your Handset

    SECTION Should you accidentally select a language which makes it hard for you to fi nd the Language menu again, use this shortcut: 1) From the Idle screen, press left to enter the main menu. 2) Press three times on the number 8 key. Register / deregister your handset Use the Register function whenever you need to register your handset with a base station, for instance when registering the handset with a base station other than the one you are already registered to.
  • Page 49 SECTION 4) Pres and left or just press left to select Register handset or Deregister handset. NOTE: • To make registration possible, make sure that the base station has registration mode enabled. This is done by pressing Reset on the back of the base station. A D VA N C E D S E T T I N G S...

  • Page 50: Internet Settings

    SECTION Internet settings You can confi gure settings such as IP mode, IP address, Skype proxy and Firmware proxy. However, if you have an advanced Internet connection and are not familiar with fi rewalls and ports, we recommend that you consult someone with knowledge on this or read more on the topic at www.skype.com.
  • Page 51 SECTION 6) Press and left to select Static. 7) A wizard will guide you through the confi guration. A D VA N C E D S E T T I N G S...
  • Page 52 SECTION In Skype proxy you can confi gure all the settings regarding this proxy. This is how to do it: 1) From the Idle screen, press to enter the main menu. 2) Press and left to select Settings. 3) Press and left to select Advanced.
  • Page 53 SECTION 6) Press left to select Proxy. 7) Press and left to select Yes. 8) Press and left or just press left to select the proxy host type (Automatic, HTTPS, SOCKS5). 9) Automatic may be selected if your proxy supports this feature. If you select one of the other options, a wizard will guide you through the relevant confi...
  • Page 54 SECTION 3) Press and left to select Advanced. 4) Press and left to select Internet settings. 5) Press and left to select Firmware proxy. 6) Press left to select Proxy. 7) Press and left to select Yes. 8) Use the keypad to enter the HTTP proxy IP Address. A wizard will guide you through the confi guration. A D VA N C E D S E T T I N G S...

  • Page 55: Adjust The Earpiece Volume

    SECTION In Skype ports you can confi gure all the settings regarding the incoming connection port. This is how to do it: 1) From the Idle screen, press left to enter the main menu. 2) Press and left to select Settings. 3) Press and left to select Advanced.

  • Page 56: Connect A Headset

    SECTION Connect a headset Free your hands while talking – connect an external headset. The connector is of the mono type, plug size 3.5mm. Please note that not all headsets will be suitable. Ask for a set with an impedance of 30 Ohms or higher.

  • Page 57: Contacts

    SECTION  CONTACTS Your list of contacts contains all Skype users as well as all landline phone users that you have added. There is a limit to the number of entries you can make, but your contact list can nevertheless hold hundreds of contacts. It is easy to access your list of contacts: 1) From the Idle screen, press left to enter Contacts.
  • Page 58 SECTION 7) Under Advanced you have access to more options (Rename, Remove, Edit, Block, Request details, Add contact). Your contacts are ordered as follows: • Online Skype contacts (alphabetically by full name) • Offl ine Skype contacts with call forwarding and SkypeOut contacts (alphabetically by full name) •...

  • Page 59: Exchange Contact Details Request

    SECTION Exchange contact details request You can send an authorisation request to a Skype user – and if it is accepted, you can see his or her online status. When adding a contact to your Contact list you will be prompted to specify if you want to send an authorisation request.

  • Page 60: Rename A Contact

    SECTION 5) Press and left to select Request details. 6) Use the keypad to enter any text to be sent along with your request. 7) Press left to send the request. NOTE: • You can only request details from users whose online status is shown with a question mark. Rename a contact You can change the name of a contact.

  • Page 61: Remove A Contact

    SECTION 5) Press left to select Rename. 6) Enter the desired new name using the keypad. Remove a contact You can remove a contact. Your options are: Remove and block: Remove and block a contact. Please note that this option applies only to Skype contacts. Remove: Remove a contact from your Contact list.

  • Page 62: Block A Contact

    SECTION 5) Press and left to select Remove. 6) Press and left or just press left to select the required type of removal (Remove and block, Remove). 7) In both cases you are asked whether you really want to remove the contact. Press left to remove the contact, right to cancel.

  • Page 63: Make And Receive Calls

    SECTION 4) Press and left to select Advanced. 5) Press and left to select Block. 6) Press left to block, press left again to unblock.  MAKE AND RECEIVE CALLS Dialling Dial editor 1) From the Idle screen, type the phone number you want to call using the keypad;...

  • Page 64: Character Map

    SECTION How to pre-dial a Skype user: 1) From the Idle screen, hold down for more than two seconds. 2) Type the Skype name of the person you want to call. 3) Press left to call. Character map For keys 0 ‡ 9, multi tapping is possible. Multi Tap Order: MULTI TAP ORDER: Space 0 +...

  • Page 65: Speakerphone

    SECTION Speakerphone During a call you can switch between the speaker and earpiece. 1) Press left to select Speaker. 2) Press left again to return to Earpiece. Start a new call during a call This is how to start a new call during an active call: 1) Press right to put your active call on Hold.

  • Page 66: Conference Call

    SECTION Conference call From your DUALphone you can initiative a 3-party conference call between one Skype user, one landline caller and yourself. 1) Start a Skype or landline call. 2) Put the active call on Hold by pressing right 3) Start a landline or Skype call. 4) Choose “Options->Join in conference”, and the conference is established.
  • Page 67 SECTION Regarding forwarding of landline calls: Please contact your landline provider. 1) From the Idle screen, press left to enter the main menu. 2) Press and left to select Settings. 3) Press left to select Call divert. 4) Press left to select Call forward.

  • Page 68: View Call History

    SECTION View call history You can see all call history information, including missed calls, outgoing calls, incoming calls, authorisation requests or voicemails. Whenever there is an entry on one of the lists, you can see the details, such as the phone number, name (when accessible) and a time log indicating when the entry was received.

  • Page 69: Set Privacy For Calls

    SECTION 3) Press and left or just press left to view the preferred history (All calls, Missed calls, Incoming calls, Outgoing calls, Voicemails, Contacts requests). Set privacy for calls You can specify which kinds of Skype and online number calls you want to accept. 1) From the Idle screen, press left to enter the main menu.

  • Page 70: Call Waiting

    SECTION 5) Under Skype calls, press and left or just press left to select your preferred setting (Anyone, Contacts, If details shared). 6) Under Online Number calls, press and left or just press left select your preferred setting (Anyone, Contacts, Known numbers). Call waiting When someone calls you during an active call, you will be notifi...

  • Page 71: Dial Outgoing Calls

    SECTION Example two: 1) You have an active Skype call. 2) When you receive a landline call, you will hear a beep. 3) Press left to answer the new call while automatically putting the original call on hold. 4) To switch between the calls, press right ...

  • Page 72: Firmware Update

    SECTION  FIRMWARE UPDATE Do not remove power to the system during fi rmware update; the handset must be placed in the charging cradle with power. In case of power interruption during fi rmware update, the system may take up to 10 minutes to recover.
  • Page 73 SECTION 5) Press and left or just press left to select the required option (Latest Firmware, Current Firmware All Firmware vers.). 6) Under Latest Firmware, press left to install. Please be aware that the download can take some time. The handset will prompt you when the fi rmware update is fi...

  • Page 74: Support Information - Section 3

    SECTION SECTION SUPPORT INFORMATION Please visit www.dualphone.net for updated help and support. Here you will fi nd documentation on FAQ, troubleshooting and new features.  ADVANCED TROUBLESHOOTING PROBLEM CAUSE SOLUTION I have nowhere to • Your computer or other • Get a router, allowing you to attach more plug in the base equipment may be occupying units to the same Internet connection port.
  • Page 75 SECTION PROBLEM CAUSE SOLUTION I cannot sign in to • Your Internet connection • Some broadband connections require that Skype. timed out because you are not you log on the Internet every time you wish using an “Always on” to use it, and the connection will (continued) connectio n.
  • Page 76 SECTION PROBLEM CAUSE SOLUTION The time on the idle • The base station is not • The handset gets the time and date from the display is incorrect. connecte d to the Internet. Internet. Connect the base station to the Internet and wait for a few minutes.
  • Page 77 SECTION PROBLEM CAUSE SOLUTION I experience a bad • You are probably behind a • In order to obtain better sound, we sound quality during router which interferes with recommen d that you open the specifi c port Skype calls. the sound.
  • Page 78 SECTION PROBLEM CAUSE SOLUTION I cannot access the • You are signed out. • Your contact list resides on a central Skype main menu Contacts. server and is therefore visible only when you are signed in. Sign in via Status > Sign in to Skype.
  • Page 79 SECTION PROBLEM CAUSE SOLUTION There is no antenna • The handset is not registered. • Register the handset via Settings > symbol in the upper Cordles s settings > Register handset. right hand corner of the display. (continued) I do not understand •...

  • Page 80: Faq

    SECTION  QUESTION ANSWER Why is the Because it is more reliable (DECT), has no interference problems with other DUALphon e 4088 for wireless devices (Wi-Fi, Bluetooth), has a much longer talk time (more than 10 Skype better than a hours), standby time (more than 140 hours) and range (up to 300 meters).
  • Page 81 SECTION QUESTION ANSWER What Skype features • Superior Skype sound quality does my DUALphone • Calling via Internet: Skype to other Skype users support? • Calling via SkypeOut to ordinary telephone numbers • Works with Online Number – enables reception of calls from ordinary telephone numbers (PSTN) •...
  • Page 82 SECTION QUESTION ANSWER In which countries The DUALphone 4088 has been approved in the following European Union has the DUALphone Member States: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland Italy, Latvia, Lithuania, Luxembourg, 4088 been approved? Malta, Poland, Portugal, Slovakia, Slovenia, Spain,The Netherlands, United Kingdom.
  • Page 83 SECTION QUESTION ANSWER Is the handset GAP Your DUALphone uses a number of features specifi c to Skype. Therefore we compatible? recommend that you do not use other handsets than the one provided with your DUALphone. Can I use several Yes.
  • Page 84 SECTION QUESTION ANSWER Which headset The connector is of the mono type and the plug size 3.5 mm. Please note that not works with the all headsets will be suitable. Ask for a set with an impedance of 30 Ohms or higher.

  • Page 85: Ce Declaration Of Conformity

    SECTION  CE DECLARATION OF CONFORMITY Hereby, RTX Products Hong Kong Limited declares that this DUALphone 4088 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. 0470 Intended use: The DUALphone 4088 is designed to switch onto the analogue telephone network via the normal telephone socket and a LAN interface on a broadband connection.

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