Hearing Direct.com HD 350 Operating Instructions Manual

Hearing direct.com hd 350 hearing aid operating instructions

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Hearing
Direct.com

Operating instructions

Before use, please read these instructions to help you
get the best out of your HearingDirect.com hearing aid
Model HD 350

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Summary of Contents for Hearing Direct.com HD 350

  • Page 1: Operating Instructions

    Hearing Direct.com Operating instructions Before use, please read these instructions to help you get the best out of your HearingDirect.com hearing aid Model HD 350...
  • Page 2 Introduction Welcome to a world of better hearing! We understand that hearing loss affects one’s quality of life. That is why we are dedicated to building the highest quality hearing aids. Your new hearing aids will soon be indispensable to you and will bring new pleasure and enjoyment to your life.
  • Page 3 Owner Complete the following for your own records. Information Left: Model Serial Number Right: Model Serial Number Battery Size...
  • Page 4: Table Of Contents

    Table of Your HD 350 hearing aid contents Proper placement on ear Left and right hearing aids On / Off function Battery information Replacing the battery Cleaning your hearing aids Caring for your hearing aids...
  • Page 5 Telephone use Push Button Multi-memory DO’s and DON’Ts Troubleshooting Warranty information Service and repair information Serial numbers...
  • Page 6: Your Hd 350 Hearing Aid

    Your HD 350 hearing aid Front Microphone Microphone Grill/ Rear Microphone Sound Inlet Push Button Memory Switch Sound Tube Battery Compartment Model/Serial Number Dome Retention Guard Left/Right Identifying Marks...
  • Page 7: Proper Placement On Ear

    Proper Your HD 350 hearing aids should fit comfortably and easily over the top of your ears. placement on ear Step 1: Place the hearing aid over the top of your ear. Step 2: With your index finger, hold the sound...
  • Page 8: Left And Right Hearing Aids

    Left and Right If you are wearing hearing aids on both ears, it is important to use the correct device in each ear. The sound tubes are marked with «red» hearing aids lettering for the Right ear and «blue» lettering for the Left ear. Turning the To turn your hearing aid «on», you simply need to close the battery door after inserting a battery.
  • Page 9: Battery Information

    Battery The HD 350 is equipped with a low battery detection system, which information continuously monitors battery life. When the battery becomes low, the low battery warning sequence consisting of 3 double beeps is initiated.
  • Page 10 Battery replacement will then be required. The life of your hearing aids’ batteries will vary depending on length of daily use and listening environments. When the hearing aid batteries go dead, remove them immediately and replace them with new batteries. Batteries may be purchased from the HearingDirect.com website.
  • Page 11: Replacing The Battery

    Replacing Follow these steps. your hearing Step 1: Lift the notch at the edge of the aid battery compartment and swing open the door. Do not force it. Remove the battery. Step 2: Remove the tab on the 10A battery, slide in the battery with the «+» side up, matching it to the «+»...
  • Page 12: Cleaning Your Hearing Aids

    Cleaning your The following instructions will assist in extending the life of your hearing aids. hearing aid You should inspect your hearing aids daily and clean them periodically Cleaning the to control wax build-up. To clean, very gently wipe the surface with exterior of a soft, dry cloth or moist cleaning wipes made especially for hearing the aid...
  • Page 13 The wearing of a hearing aid may accelerate the accumulation of ear wax. This can easily be removed by your doctor. You should not use cotton swabs to clean your ears, due to the risk of pushing the wax deeper into the ear canal. To clean the Remove the sound tube from the hearing aid by gently twisting the sound tube...
  • Page 14 Use a damp cloth to clean the exterior of the sound tube and dome. Use the cleaning rod (provided in storage case) to clean the sound tube and dome. Lightly push the cleaning rod through the sound tube, inserting it in the opening where the tube attaches to the body of the aid and push out through the dome.
  • Page 15 Do not rinse or submerge these parts in water, as there is a risk of damage if a water drop becomes trapped in the sound tube. If this should occur, it will prevent sound from coming through the tube and may be harmful to the hearing aid’s electronics.
  • Page 16: Caring For Your Hearing Aids

    These accessories may be purchased from the HearingDirect.com website. Sound Inlet Your HD 350 hearing aid is equipped with a filter. This filter is located at the front and top of the aid and prevents moisture and debris from filters getting into the hearing aid.
  • Page 17 filter may be blocked and needs to be changed. Use the repair/return form available to download at HearingDirect.com. Extended If it is necessary to store your hearing aids for an extended amount of time, follow the steps below for proper storage. storage 1.
  • Page 18 Telephone You may use your HearingDirect.com hearing aid with either a mobile or landline telephone. Finding the optimal position for holding a telephone may require practice for some individuals, and one or more of the following suggestions may be helpful. Hold the phone up to your ear as you would normally or you may want to try holding the telephone towards the top of the ear (closer to where the microphone is).
  • Page 19 Push Button These hearing aids feature multiple volume memory settings for different listening situations. The push-button control is used to Multi- switch between memories that have been programmed. Simply select memory your preferred option.
  • Page 20 The DO’s DO store the aids overnight in a hearing aid dehumidifier to absorb moisture (Be sure to remove batteries first). of hearing aid care DO always carry spare batteries. DO replace the battery when the low battery warning beep sequence begins.
  • Page 21 The DON’Ts DON‘T leave your hearing aids on a radiator, near a stove, in a sunny window, in a car or in any other hot place. Excessive heat of hearing aid and cold can damage the aids. care DON‘T wear the hearing aids when using a hair dryer at home or when at the beauty salon, spa or barber.
  • Page 22 Trouble No Sound shooting Ensure that hearing aids are turned on. Replace the battery. Ensure that there is no wax or debris in the sound tube. Not Loud Enough Replace the battery. Ensure that there is no wax or debris in the sound tube. Ensure that hearing aids are positioned behind the ear and that the dome is placed properly into the ear canal.
  • Page 23 Whistling/Feedback Ensure that hearing aids are properly positioned behind the ear and that the dome is put into the ear canal. Excessive earwax and improperly sized sound tubes can cause whistling. Sound is Distorted or Unclear Replace the battery. Repair required. Intermittent Sound Replace the battery.
  • Page 24 Trouble Static Noise shooting Replace the battery. If you are near an electromagnetic field (i.e. near a computer screen or fluorescent lights), step away to see if the static clears.
  • Page 25 Warranty Please see the HearingDirect.com website regarding your specific warranty information. Our warranty covers any defect in material or information faulty production, except batteries. We will, at our discretion, repair or replace the aids or any defective part, at our expense, within the limits of the warranty.
  • Page 26 Any implied warranty shall be limited to twelve months from date of purchase. The only entity or individual who is authorised to perform the warranty obligations is the manufacturer. All in-house warranty work performed by the manufacturer will be done within a reasonable period of time.
  • Page 27 Returning for Before planning to return your aids for repair, please refer to the troubleshooting information on the preceding pages. In many cases, service these solutions can prevent the time and cost associated with a repair. Please refer to the repair/service procedure at HearingDirect.com.
  • Page 28 Hearing Direct.com HearingDirect.com As manufactured by: Barclays House Sonetik AG Gatehouse Way Laupenstrasse 4 Aylesbury CH-3008 Bern Buckinghamshire Switzerland HP19 8DB...

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