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Digital Watch USA DWU-4DE-H18 User Manual

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DWU-4DE-H18 & DWU-8DE-H55
DVR User Manual
Welcome
Thank you for purchasing a Digital Watch USA video surveillance system.
This manual is only a reference tool for the installation and operation of your system.
Before installing anything, please follow the guidelines to properly connect your DVR and pay attention to
the warnings listed below.
Now, let's take a moment to go through the features of your DVR.
Warnings
Do not open the DVR case(except to install/swap the hard drive), never open the case when the DVR is
powered on.
Only use the power adapter supplied.
Make sure the DVR is in a well ventilated space and avoid dusty or humid locations.
Protect your DVR against sudden bumps or shocks.
Avoid direct sunlight, place the DVR away from direct heat sources and operate the DVR in a temperated
location (0℃ ~ 40℃).
Page 1

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Summary of Contents for Digital Watch USA DWU-4DE-H18

  • Page 1 DVR User Manual Welcome Thank you for purchasing a Digital Watch USA video surveillance system. This manual is only a reference tool for the installation and operation of your system. Before installing anything, please follow the guidelines to properly connect your DVR and pay attention to the warnings listed below.

  • Page 2: Table Of Contents

    Contents 1 Introduction .............................. 4 1.1 Product overview ........................... 4 1.2 Main features ..........................4 2 Open-box and cable connections ......................5 2.1 Open-box ............................. 5 2.2 Hard disk installation ........................6 2.3 Front panel ............................. 7 2.4 Rear panel ............................. 7 2.5 Audio and video input and output connections ................
  • Page 3 4.3.4 Alarm input ........................39 4.3.5 Alarm output ........................40 4.3.6 Abnormality ........................40 4.4 System ............................41 4.4.1 General ..........................41 4.4.2 Encode ..........................43 4.4.3 Network ..........................44 4.4.4 NetSevice .......................... 45 4.4.5 GUI Display ........................52 4.4.6 Account ..........................54 4.4.7 PTZ ............................

  • Page 4: Open-Box And Cable Connections

    2 Open-box and cable connections 2.1 Open-box When you receive the DVR, please verify the following: First: Please check whether there is any visible damage on the package appearance. The protective materials used for the package of DVR can protect against most of the accidental clashes during the transportation phase.

  • Page 5: Front Panel

    ⑦ ⑧ Cover the machine Screw the cover tight 2.3 Front panel (1) Record/1 (2) Search/2 (3)play pause/3 (4)pause/4 (5) Fast forward/5 (6) Record/6 (7) Next File/7 (8) PTZ /0 (9) Power (10)IR remoter receiver (11) Time,Record,Power,LED (12) USB (13)Zoom-/8 (14) Zoom+/9 (15) Shift (16) Direction...

  • Page 6: Rear Panel

    2.4 Rear panel (1) Audio input (2) Video input (3) VGA output (4) Switch (5) Alarm input (6) Alarm output (7) 12V power output (8) Video output (9) Audio input (10) Audio output (11) Network (12) USB2.0 (13) RS485 (14) Power supply 2.5 Audio and video input/output connections 2.5.1 Video input ,75Ω).

  • Page 7: Audio Output

    current should be avoided. 2.5.4 Audio output Normally the output parameter of your DVR audio signal is stronger than 200mv 1KΩ(BNC). You should use power reverter to connect low impedance earphones, speakers or other audio devices. 2.6 Alarm input/output connections １、Alarm input A.

  • Page 8: Alarm Input Port Specification

    (1) alarm input (2) grounding (3) RS232 (4) alarm output (5) RS485 Parameter Description grounding C1、NO1 Alarm output interface (normal open mode) T、R RS232 port A、B 485 communication interface is used to connect the output with the recording control equipment (for instance the decoder) 2.6.1 Alarm input port specification The grounding and the COM port of the alarm sensor are parallel (The alarm sensor uses an external power supply) .

  • Page 9: Alarm Output Port Relay Parameters

    Please refer to the relay’s relevant parameters to avoid an overload which could damage the system. 2.6.3 Alarm output port relay parameters Type：JRC-27F Interface material silver Rating Rating switch capacity 30VDC 2A, 125VAC maximal switch power 125VA 160W (resistance load) maximal switch voltage 250VAC, 220VDC maximal switch current...

  • Page 10: Basic Operation

    3 Basic operation 3.1 Turn on Plug the power supply and turn on the power supply switch. Notice the power supply’s indicator light, if turned on this indicates the video recorder is turned on. After the startup you will hear a “beep” sound. Note: 1.

  • Page 11: System Login

    3.3 System Login The first time you will turn on your DVR system, the software will prompt you to input a Username and Password. By default you will only need to type “admin” in the Username section and click the OK button.

  • Page 12: Main Menu

    Picture 3.2 Shortcut Menu 3.5.1 Main Menu Page 12...

  • Page 13: Record Mode

    Picture 3.3 Main Menu 3.5.2 Record Mode There are different ways for accessing the recording mode. 1. Quick access Right click on the window and select “Record Mode” this option will let you select basic recording functions. A graph will be shown with 3 options to select (A. Schedule, B. Manual and C. Stop). As shown in the graph below;...

  • Page 14: Playback

    Picture 3.8 Record Mode For Advanced Record setting please refer to paragraph 4.2.1 “Record Conf” 3.5.3 Playback Right click on your mouse to access quick menu and click on Playback. This function will let you search and play all previously recorded files. For Advanced Playback setting please refer to paragraph 4.2.2 “Playback”...
  • Page 15 Picture 3.10 PTZ setup 【Speed】Set the PTZ rotation range. Default range: 1 ~ 8. 【Zoom】Click button to adjust the zoom of the PTZ camera. 【Focus】Click button to adjust the focus of the PTZ camera . 【Iris】Click button to adjust the iris (light sensor) of the PTZ camera. 【Direction control】Control the PTZ direction for view.
  • Page 16 the preset value is now corresponding to the preset position previously selected. Del Preset： You can click on “Del Preset” button to delete the value you input in “Preset Point Value”. Preset Point value Preset button Picture 3.11 Preset Settings 2）Preset Value Activation Click on “Page Switch”...
  • Page 17 Cruise line is connected by multiple preset points, setting procedure is as follows: Step1: Click on the Direction panel in Picture 3.10 to turn your PTZ to desired position, click “Set” button to enter Picture 3.13. Step 2: Click on the “Tour ”button, input the value in the box of “Cruise Line” and Preset Points value in the box of “Preset Points”，then click on the button “Add Preset”, the setting should be complete: make sure the desired position is one of the preset points of the tour.
  • Page 18 Step4：Click “End” button to complete setup. Right click on your mouse to exit. Pattern value Pattern Button Picture 3.14 Pattern Setup 2）Pattern Activation Click “Page Shift” button in Picture 3.10 to enter PTZ control menu as shown in Picture 3.12. Please input the Pattern value, then click the “Pattern”...
  • Page 19 Border button Picture 3.15 Border Setup 2）Border Activation In Picture 3.10, click “Page Shift” button to enter PTZ control menu as shown in Picture 3.12. Input the Border value, then click “Border” button and the PTZ will begin to rotate on the scan line . You can Click “End”...
  • Page 20 Picture 3.16 Auxiliary Function Control 【Intuition Auxiliary Operation】 Choose the auxiliary equipment, click the button “Open ” or ”Close ” to operate； 【Auxiliary Number Operation】Activate this operation corresponding to the auxiliary switch based on PTZ protocol； 【Page Shift】 In Picture 3.16，clicking “Page Shift” button, you can enter Picture 3.10 for PTZ Main Menu.
  • Page 21 other one (the yellow one). Make sure to remember the channel to which you connected your PTZ Camera because you will need to remember this information to setup and configure your PTZ camera. 2. Configuring your PTZ camera on your DVR 1.
  • Page 22 3. Arrange Preset and Tour This function will let your PTZ camera automatically spin to surveil different areas of interest. 1. Right click on your mouse to access the quick menu and select the “PTZ control” function. Click on the movement arrows displayed to control the movement of the PTZ camera; when the PTZ camera is pointed towards the area to be surveilled click on the “Set”...
  • Page 23 4. Make a new preset. Click on page switch 3 times to return to the original screen. Again click on the movement arrows displayed to control the movement of the PTZ camera and choose another area to be surveilled, once founded click on the “Set” button. 5.

  • Page 24: High Speed Ptz

    3.5.5 High Speed PTZ 3.5.6 Alarm output Please check current channel “status”: The symbol “○” indicates the channel is not in “alarming status”. The symbol “●” means the channel is in “alarming status”. You can use desktop shortcut menu or click [main menu]> [alarm function]> [alarm output] to enter the alarm output interface.

  • Page 25: Output Adjust

    Picture 3.18 Color Setting 3.5.8 Output Adjust This function enables you to adjust TV output area parameters. To access this function you can use the desktop shortcut menu (by right clicking on your mouse); or enter [main menu]> [management tools]> [Output adjust].

  • Page 26: Window Switch

    Picture 3.20 Logout/Shutdown/Reboot the system 【logout】Logout from the system. At the time of logging in you will be prompted to enter your password again 【shut down】 This function lets you shut down the system terminating all current activities 【reboot】This function lets you restart your system. When turning on the system again, you will be prompted to enter your password.

  • Page 27: Main Menu

    4 Main menu 4.1 Main menu navigation Main menu Sub menu Function Record Config. Set the recording configuration, recording type, recording time period Record Playback Search and play your previously recorded video files Backup Search and transfer your recorded files to an external device Motion Activating the motion detect function will enable the DVR to detect a detection...
  • Page 28 Set channel, PTZ protocol, address, baud rate, date bit, stop bit, check configuration Serial port Configuration Set serial port function, baud rate, date bit, stop bit, check (RS232) Account Manage the user settings Digital Modify Recording Resolution Tour Set patrol mode and interval time Hard disk Set appointed hard disk as read-write disc, read-only disc or redundant management...
  • Page 29 4.2 Record 4.2.1 Record Configuration This function lets you set the recording parameters in the surveillance channels. The recording parameters include the scheduling for the activation of automatic recording and the mode of recording being 1. Regular (for continuos recording), 2. Detect (for beginning recording only if a movement is detected) and 3.
  • Page 30 Picture 4.1 Record Config 【Channel】Choose a channel of your choice for the scheduling of automatic recording. Choose the “all channel” to set the schedule for all the channels. 【Redundancy】 Choose the redundancy function option to implement double backup function. The double backup option lets the video be saved in two hard disks.

  • Page 31: Playback

    the situation that selecting “Regular” and ”Alarm”; If you select all the three of them, video files will be separated into three types of files; If you select “Detect” and “Alarm”, the DVR will only start recording when the camera detects motion or senses alarm.
  • Page 32 4. file backup 5. Operation hint 6. Playback control 【Playback control】Refer to the following sheet for more information. Button Function Button Function Play/pause Backward Stop Slow play Fast play Previous frame Next frame Previous file Next file Circulation Full screen Table 3.2 Playback control key Step 2B *Note: Once you have the list, double click on the file you would like to view.

  • Page 33: Backup

    【File searching】Search the file according to the searching parameter. Picture 3.7 file searching File type: Set the type of the file you are searching. Select Motion Detect, Alarm & Motion Detect, General, Manual. This way only the files within this category type will be found Channel: Set the searching channel.
  • Page 34 Step 2 Step 3 Step 4: Click on the “Backup” button and select the files you want to transfer to your USB, click OK and your files will be transferred. Detect: This function enables your system to recognize an externally plugged device, for instance a USB or External hard drive Erase: This function enables you to erase the video files within your external hard drive Stop: This function enables you to terminate the transfer of files at anytime during the transfer.

  • Page 35: Alarm Function

    them to your connected external drive Remove：This function allows you to clear the window displaying the files you searched for. Start/Pause：Click the start button to start the backup and click the pause button to stop the backup. Cancel：During backup you can exit the page layout to carry out other functions. 4.3 Alarm Function Alarm functions include: motion detect,video blind, video loss, alarm input and alarm output.
  • Page 36 Picture 4.4 Motion Detect 【Channel】Select the channel that you would like to apply motion detection to. 【Enable】 Check the box to activate the Motion Detect function. 【Sensitivity】Select the level of sensitivity for the motion to be detected by your camera 【Region】...
  • Page 37 Picture 4.6 Time Period 【Interval】 The length of time that must elapse after the DVR detects another motion. (Eg: If you set the Interval as 5 seconds, the camera will only detect one motion, regardless of how many motions occur within the coming 5 seconds, after the 5 seconds, the camera will detect the next motion if there is any.) 【Alarm output】...

  • Page 38: Video Blind

    takes effect if you check “Detect” box in Record Config. (Refer to Record>>Record Config.) 【Show message】An alert message will pop up in a “box” when the camera detects a motion. 【Send Email】 Send Email alert to the your mailbox, the function only takes effect if you register your Email address in “Net-service”...

  • Page 39: Alarm Input

    Picture 4.10 Video loss Refer to chapter 4.3.1. Motion detect 4.3.4 Alarm input This function could alert you when your DVR receives signals from your external alarm device. Picture 4.11 Alarm input Page 39...

  • Page 40: Alarm Output

    Refer to chapter 4.3.1. Motion detect 4.3.5 Alarm output Refer to chapter 3.5.6 4.3.6 Abnormality This function could alert you when your DVR detects software or hardware issues. Picture 4.12 Abnormality 【Event Type】Select the event type such as: No Disk, Disk error, No space, Net disconnection, IP conflict.

  • Page 41: System

    4.4 System Set the system parameters such as the General, Encode, Network, Net Service, GUI display, Account, PTZ Configuration, RS232, Tour, Digital 4.4.1 General Picture 4.13 General setup Page 41...
  • Page 42 【System time】Set the system’s data and time. 【Date format】Choose your preferred data format: YMD, MDY, DMY. 【Date Separator】Choose the type of separator for the system’s date format. (“-” or “/”) 【Time Format】Choose time format: 24-hour or 12-hour. 【Language】Choose the system’s language English, French, Portuguese, Russian, Italian, S-Chinese, T-Chinese, Spanish,Thai,Greek,Japanese,German,Polish.

  • Page 43: Encode

    4.4.2 Encode setup This function allows you to set the parameters of the video/audio footage you will be recording, such as video files and remote view images and so on. The left column is for the settings of quality of the local video files recorded, you can choose different type encodes such as: D1/HD1/CIF/QCIF.

  • Page 44: Network

    4.4.3 Network setup Picture4.17 Network This function lets you manage the network configuration of your system 【Net Card】Choose the cable network card if your system is connected to the internet with a “cable”, Choose wireless network card if your system is connected to the internet through a wireless connection. 【DHCP Enable】Select this box if you want your system to automatically detect the IP address (not suggested) Note：DHCP server is pre-installed.

  • Page 45: Netsevice

    image quality and fluency. Fluency priority and self-adaption are only effective when the assistant code stream is enabled. Otherwise image quality priority will be activated by default. 4.4.4 Net-Service Choose the Net-service option, select each function and press the “set” button to configure it; or double click on each listed functions to configure.
  • Page 46 【NTP setup】 Picture 4.20 NTP The NTP server must be installed on your PC. Host computer IP: Input the IP address displayed in the NTP server. Port: Default: 123. You can set the port according to NTP server. Time zone: London GMT+0 Berlin GMT +1 Cairo GMT +2 Moscow GMT +3 New Delhi GMT +5 Bangkok GMT +7 Hongkong Beijing GMT +8 Tokyo GMT +9 Sydney GMT +10 Hawaii GMT-10 Alaska GMT-9 Pacific time GMT-8 American mountain time GMT-7 American mid time...
  • Page 47 Picture 4.21 EMAIL The first step for email email setup is to go to the main menu of the DVR. Click on the “System” tab. Under the System tab a multiple choice of options will appear, the one to be selected is "Network function".
  • Page 48 to use the same password that you are using for the Email address you just input. Sender: Under the tab "Sender" please Input the name of the Sender you desire. Ex: Mr.Jones. Receiver: Under the tab “Receiver” please input the email address of the receiver. Title: Choose the title of the email message sent by the sender.
  • Page 49 You can also do the same settings for the other types of Alarm such as Video Blind, Video Loss and Alarm input. 【IP Filter】 When you select the white list in the box of “Restricted Type”, only the listed IP addresses can access your DVR network.
  • Page 50 Picture 4.23 DDNS setup 【FTP setup】FTP is available only when alarm happens,or alarm activates record and snapshot,it will upload related record and snapshot pictures to FTP server. Picture 4.24 FTP setup 【Enable】Click Enable,then all settings will be available 【Server IP】 IP address for FTP server 【Port】...
  • Page 51 【Wireless Config】ADSL through 3G net card,use CMS to visit and config the device Picture 4.25 Wireless Config 【Enable】Choose Enable to make all settings are available 【Type】Dial type,default AUTO 【Wireless AP】3G access point 【Dial Number】3G Dial Number 【User Name】User name of 3G 【Password】Password of dial user 【IP Address】IP address,got from dial 【Mobile Monitor Setup】...

  • Page 52: Gui Display

    It’s a port of mobile monitoring which you need to make a router mapping of if want to visit 【Port】 it by mobile 【UPNP】UPNP protocol can auto port forwarding on router,make sure UPNP is running on router before use it. Picture 4.27 【Enable】Choose Enable to make sure all UPNP settings available 【HTTP】Route will automatically distribute HTTP port for the device,when IE viewing,it need this...
  • Page 53 Picture 4.28 GUI Display Front output 【Channel Title】This function lets you name each channel displayed on your monitor. 【Time Display】Check this box to display the current time on your monitor 【Channel Title】Check this box to display the channel name on your monitor 【Record Status】Check this box to display the current recording status on your monitor 【Alarm Status】Check this box to display the current alarm status on your monitor 【Bit-rate info】Check this box to display the current network speed of each channel...

  • Page 54: Account

    4.4.6 Account Manage the user settings. Note：1. The character length is 8 bytes at most for the following user and user team name. The blank ahead or behind the character string is invalid.The middle blank in the character string is valid. Legal characters include: letter, number, underline, subtraction sign, dot.
  • Page 55 Picture 4.34 Modify Password 【Add user】Add a new user in the group and set the username and password. Choose the belonging group and choose whether this user can be used by multiple users at the same time. Choose the authorities to be given to this user. We recommend giving more authority to the main user. Picture 4.35 add user Page 55...
  • Page 56 【Add Group】Add a group and set its authorities. There are 36 different authorities Picture 4.36 Add Group 【Delete User】Delete the current user. Choose the user to be deleted and click the “delete user” button. 【Delete Group】Delete the current group. Choose the group to be deleted and click the “delete group”...

  • Page 57: Ptz

    4.4.7 PTZ Configuration Picture 4.29 PTZ setup 【Channel】Choose the input channel for your PZT camera. 【Protocol】Choose the corresponding PTZ protocol. (Eg: PELCOD) 【Address】Set the corresponding PTZ address. By Default, the number is 1.（Note：The address must be consistent with the PTZ address.） 【Baud-rate】...

  • Page 58: Rs232

    4.4.8 RS232 setup Picture 4.30 RS232 setup 【Serial Port Function】Common serial port is used to debug and update program or set up specific serial port. 【Baud-rate】 Choose the corresponding PTZ baud rate . By default, the baudrate is: 115200. 【Data bits】Including 5-8 options. 【Stop bits】Including 2 options.

  • Page 59: Digital

    Picture 4.31 tour setup 【Interval】Set the patrol switch interval time. The set range is 5-120 seconds. Note： means turn off/on the patrol. 4.4.10 Digital setup Modify Record Video Resolution Page 59...

  • Page 60: Advanced

    4.5 Advanced 4.5.1 HDD Manage Configure and manage the hard disk. The menu displays current hard disk information: hard disk number, input port, type, status and overall capability. The operations include: setup the write-read disk, read-only disk, redundant disk, hard disk format, resume default. Choose the hard disk and click the right function button to execute.

  • Page 61: Upgrade

    Picture4.32 HDD Manage 4.5.2 Upgrade This function lets you update the software. But it is important to use an external USB to save the new updates to be installed in your software; to then applying them in your system. Upgrade Picture 4.41 【Upgrade】Choose USB interface.

  • Page 62: Device Info

    4.5.3 Device Info Provide device info, such as: audio in,alarm in/out. 4.5.4 Auto Maintain The user can set the auto reboot function with specific date and time. Also it is possible to auto delete old files, according to a pre made schedule. Picture 4.39 Auto maintain Page 62...

  • Page 63: Restore

    4.5.5 Restore This option lets you restore the software to factory settings. It is possible to restore only certain functions of the software Picture 4.40 Restore 4.5.6 Import/Export Import files to DVR Page 63...

  • Page 64: Logout

    4.5.7 Logout Please refer to 3.5.9 4.6 Info 4.6.1 HDD info Display the hard disk state: hard disk type, overall capability, residual capability, the recording time and so on. Page 64...

  • Page 65: Bps

    Picture 4.43 HDD Info Notes: “○” means that the hard disk is normal. “X” implies that the hard disk is broken.“-” means that there is no hard disk available. If the user needs to change the damaged hard disk, you should firstly shut down the DVR system and remove the damaged hard disk, then you can install a new one.

  • Page 66: Log

    Picture 4.44 BPS 4.6.3 LOG Look up system log according to the set mode. Log information include: system operation, configuration operation, data management, alarm issues, recording operation, user management, file management and so on. Set the time section to look up and click the look up button.
  • Page 67 Picture 4.46 Version Page 67...

  • Page 68: Faq

    6 FAQ and maintenance 6.1 FAQ If the problems are not listed, please contact the local service or call the HQ service. We are willing to offer the service. 1、 The DVR can not boot up normally. Possible reasons could be the following: The power supply does not correspond to your voltage Power supply line is not properly connected Power supply switch is damaged.
  • Page 69 Possible reasons are as followed: The software is not matching. Please update the software. The image brightness is at 0 level. Please restore the default setup. There is no video input signal or the signal is too weak. The channel protection or the screen protection is set. The hardware of the DVR is damaged.
  • Page 70 The hardware of the DVR is damaged. Your cameras are not equipped with a microphone 9、 There is audio signal in the surveillance window but no audio signal in the playback mode. Possible reasons are the following: In the settings menu he audio option is not activated. corresponding channel connected...
  • Page 71 13、 I can not login via web or CMS. Possible reasons are the following: The system is windows 98 or win me. We recommend updating to windows 2000sp4 or a higher Version or installing the software for low windows edition. ActiveX is held back.
  • Page 72 The backup equipment is not compatible. The backup equipment is damaged. 17、 The keyboard can not control the DVR. Possible reasons are as followed: The serial port of the DVR is not set correctly. The address is not correct. When multiple transformers are connected, the power supply is not large enough. Please give each transformer an individual power supply.
  • Page 73 installation mode. The hard disk capability is not enough. The hard disk is damaged. 22、 The downloading files can not play. Possible reasons are the following: There is no media player. There is no DX8.1 software or higher edition. There is no DivX503Bundle.exe file to play AVI video files. The DivX503Bundle.exe and ffdshow-2004 1012 .exe files must be installed in the windows xp system.

  • Page 74: Appendix 1.Remote Controller Operation

    Appendix 1.Remote controller operation Serial Name synchronouslyFunction number Multi-window Same function as Multi-window button in the front button panel Numeric button Code input/number input/channel switch 【Esc】 Same function as【Esc】button in the front panel Direction button Same function as direction button in the front panel Record control Control the record Same function as “Record mode”...

  • Page 75: Appendix 2.Mouse Operation

    Appendix 2.Mouse operation *Take right hand as an example The mouse in USB connection is supported. Operation Function Double click one item in the file list to playback the video Double click the playback video to zoom in or out the Double left click screen Double click the channel to make it full screen display...

  • Page 76: Appendix 3.Hard Disk Capability Calculation

    Appendix 3.Hard disk capability calculation Make sure the hard disk installed to the DVR for the first time. Pay attention to the IDE hard disk lines connection. 1、 Hard disk capability There is no limit for recording machine. We recommend 120G~250G size to keep better stability.

  • Page 77: Appendix 4.Technique Parameters

    Appendix 4.Technique parameters Type 16ch Main processor High performance embedded microprocessor Operation system Embedded LINUX operation system System System resource synchronous multi-channel recording, synchronous multi-channel sub-code stream, synchronous multi-channel playback, synchronous network operation Operation interface 16 bit true color graphical menu interface, mouse operation supportive Interface display...
  • Page 78 Recording mode manual >alarm>motion detect>timing Record Playback Any channels playback, multiple channels playback Search mode Time searching, calendar searching, affair searching, channel Playback searching, information searching Space Occupation Audio: 28.8MB/H Video:25～450MB/H Storage Recording storage Hard disk, network backup Backup mode Network, USB flash,USB movable HDD,USB DVD-RW Video input 4 BNC...
  • Page 79 Weight 3kg（without hard disk） Installation Desktop Page 79...

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