Smartlink MEDI-CALL UNIT Installation Manual

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MEDI-CALL UNIT
INSTALLATION MANUAL
Medi-Call V2.0 - V2.7 Installation Manual

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Summary of Contents for Smartlink MEDI-CALL UNIT

  • Page 1 MEDI-CALL UNIT INSTALLATION MANUAL Medi-Call V2.0 - V2.7 Installation Manual...
  • Page 2 Web Site: www.smartlink.com.au To the best of our knowledge, the information contained in this manual is correct at the time of print. SmartLink International Pty Ltd reserve the right to make changes to the features and specifications at any time without prior notice in the course of product development.
  • Page 3: Table Of Contents

    1 . T A B L E O F C O N T E N T S 1. TABLE OF CONTENTS ..................2 2. INTRODUCTION ..................... 3 3. SMARTLINK FEATURES ..................3 3. SMARTLINK FEATURES ..................4 4. PROGRAM MODE....................5 4.1 PRODUCT PROGRAMMING (D...
  • Page 4: Introduction

    2 . I N T R O D U C T I O N Your SmartLink unit has been designed to provide you with the freedom and peace of mind in that, should you need assistance or HELP, it is available to you 24 hours a day with the simple press of a Button.
  • Page 5: Smartlink Features

    3 . S M A R T L I N K F E A T U R E S TOP VIEW BOTTOM VIEW Medi-Call V2.0 – V2.7 Installation Manual...
  • Page 6: Program Mode

    4 . P R O G R A M M O D E To enter one of the Programming Modes, the SmartLink unit must be turned Off by unplugging the Mains and the Battery Switch must also be Off. There are two types of Programming Modes: 1.
  • Page 7: Programming Options

    EXIT PROGRAM MODE Note: The easiest way to program the SmartLink unit is to use the large CANCEL (Green) Button and the HELP (Red) Button on the SmartLink unit or using a programmed 3 Button Radio Key Pendant (OFF, ON and PANIC).
  • Page 8: Programming Sub Menu Options

    (Help) to indicate that the Radio Key Pendant is programmed. NOTE: If the SmartLink unit gives a long beep on Button presses and displays “- ” it indicates that the Radio Key Pendant has already been programmed into the SmartLink unit.
  • Page 9 (Panic for Contact ID) to indicate that the Radio Key Pendant is programmed. NOTE: If the SmartLink unit gives a long beep on Button presses and displays “- ” it indicates that the Radio Key Pendant has already been programmed into the SmartLink unit.
  • Page 10: Detectors Programming Options

    Detector is programmed. The status display will also display and flash “Fi” (Fire) to indicate that the Detector is programmed. NOTE: If the SmartLink unit gives a long beep on the first transmission and displays “- ” it indicates that the Detectors has already been programmed into the SmartLink unit.
  • Page 11 Detector is programmed. The status display will also display and flash “Fi” (Fire) to indicate that the Detector is programmed. NOTE: If the SmartLink unit gives a long beep on the first transmission and displays “- ” it indicates that the Detectors has already been programmed into the SmartLink unit.
  • Page 12 3. Pressing the HELP Button again toggles between d, E or d, E1 & E7. 4. To store an option selected, press the CANCEL and HELP Buttons at the same time. The SmartLink unit will beep twice while flashing the display to acknowledge that the option has been selected.
  • Page 13 30 seconds apart if dialling the same number. After this another dial will be performed 5 minutes later and then every hour until 20 dials have been reached in total. The SmartLink unit will attempt to dial again only if there is a new alarm to transmit.
  • Page 14 3. Pressing the HELP Button again to step through the digits (1,2,3,4,5,6,7,8,9 and 0). Press the CANCEL and HELP Buttons at the same time to store each digit. The SmartLink unit will beep twice and display the next digit to be programmed. Repeat this process until all digits are programmed.
  • Page 15 3. Pressing the HELP Button again to step through times (0, 10, 20, 30, 40, 50 and 60 in 10 second steps). 4. To store an option selected, press the CANCEL and HELP Buttons at the same time. The SmartLink unit will beep twice while flashing the display to acknowledge that the option has been selected.
  • Page 16 3. Pressing the HELP Button again to step through the digits (1,2,3,4,5,6,7,8,9 and 0). Press the CANCEL and HELP Buttons at the same time to store each digit. The SmartLink unit will beep twice and display the next digit to be programmed. Repeat this process until all digits are programmed.
  • Page 17 3. Pressing the HELP Button again to step through times (3, 6 or 9 minutes). 4. To store an option selected, press the CANCEL and HELP Buttons at the same time. The SmartLink unit will beep twice while flashing the display to acknowledge that the option has been selected.
  • Page 18 3. Pressing the HELP Button again to step through Number of Rings (2, 3, 4, 5, 6, 7, 8, or 9 Rings). 4. To store an option selected, press the CANCEL and HELP Buttons at the same time. The SmartLink unit will beep twice while flashing the display to acknowledge that the option has been selected.
  • Page 19 1 to 9 Signal Strength 1. “SC” is displayed on the SmartLink unit. 2. Press the HELP Button. SmartLink Unit must display “ -” to indicate that it is now ready to receive Test Signal Strength from Radio Keys and Detectors.
  • Page 20 3. Pressing HELP again to step through Speaker Volume (0, 1, 2 or 3). 4. To store an option selected, press the CANCEL and HELP Buttons at the same time. The SmartLink unit will beep twice while flashing the display to acknowledge that the option has been selected.
  • Page 21 3. Pressing the HELP Button again to step through (C1 to C8 Channel or 11 to 18 and 71 to 78). 4. To store an option selected, press the CANCEL and HELP Buttons at the same time. The SmartLink unit will beep twice while flashing the display to acknowledge that the option has been selected.
  • Page 22 2. Pressing the HELP Button again toggles between Enabled and Disabled. 3. To store an option selected, press CANCEL and HELP Buttons at the same time. The SmartLink unit will beep twice while flashing the display to acknowledge that the option has been selected.
  • Page 23 1. “PE” is displayed on the SmartLink unit. 2. Press the HELP Button. The SmartLink unit will beep three times while flashing the display “ 0” for 3 seconds to indicate that SmartLink unit has Exited Program Mode and is ready for Operation.
  • Page 24: Alarms

    CANCEL (Green) Button. At the end of the pre-alarm warning, the SmartLink unit will dial the Control Centre. The HELP (Red) Button will flash once every 4 seconds. The SmartLink unit will beep 7 times and the Auxiliary Outputs will be Enabled and remain enabled for their individual reset times as confirmation that the Control Centre has received the alarm.
  • Page 25: Unit Help Button (U9) & Input Alarms (Display I1 - I4)

    If the “In” INACTIVITY Option has been set then an inactivity alarm will occur if a device has not sent a signal to the SmartLink unit during that time. As soon as the inactivity timer has expired the SmartLink unit will beep for 15 seconds and at the end it will report an inactivity event.
  • Page 26: System Alarms

    The SmartLink unit inhibits multiple activations of the same alarm. ie. the Open Collect Outputs (OUTPUTS “o1” – “o3”) will not turn on again or the SmartLink unit will not report same alarm during the particular ARMED session when “Lc”...
  • Page 27: Dialler

    1. Ring the telephone number of the SmartLink unit, wait for 4 ring tones and then hang up. 2. Ring again in 10 seconds and the SmartLink unit will answer as soon as a call back ring is detected. You will hear various Fax tones then silence while it waits for a DTMF signal.
  • Page 28: Phone Numbers "N1" To "N4

    30 seconds apart if dialling the same number. After this another dial will be performed 5 minutes later and then every hour until 20 dials have been reached in total. The SmartLink unit will attempt to dial again only if there is a new alarm to transmit.
  • Page 29: Operation Mode

    Speaker beeps 3 times and status display “0” for 4 seconds. The SmartLink unit will not be Disarmed from HOME Mode if the SmartLink unit is in Voice Report or Hands Free operations. First Voice Report and Hands Free operations must be completed and then the system can be Disarmed.
  • Page 30: Voice Annunciator

    “Alarm” to indicate the phone has been answered. The originator (Control Centre) of the call back must press the # Key on their telephone within 30 seconds of the Smartlink unit answering, establishing a 3 minute voice connection between both parties.
  • Page 31: Voice Only Reports "N3" And "N4

    # (Hash) Key on their phone within 2 minutes to acknowledge the call. Direct voice contact will be Enabled after acknowledging the call. If the # (Hash) Key is not pressed, the SmartLink unit will hang up and then try to ring the next number in sequence until it successfully rings a voice only report number.
  • Page 32: Dialler Reporting

    HELP P 8 none *Note: The SmartLink unit HELP will be on the channel programmed in the System “S_” Main Menu Option and the SmartLink unit Help (Red) Button Reporting Channel “HE” option. Alarms sent with “CL” CALL OPTION AVAILABLE ON KEYS ENABLED. (V2.0 – 2.2 Only)
  • Page 33: Contact Id Reporting

    Tamper Alarms Detector Tamper 383 Tamper 9 - 16 Panic Alarms Help Button on Medi-Call unit 120 Panic Alarm Hardwired Inputs 1 to 4 – “i1” to “i4” 120 Panic Alarm 21 - 24 Radio Keys Panic Option - “Pn” or “An”...
  • Page 34: British Dtmf (Universal ) Reporting

    1. The Tunstall Base Station will transmit a trigger message, DTMF digits ‘DB’, to signal to the SmartLink unit to start its transmission. 2. The Tunstall Base Station will transmit a kiss off message, DTMF digits ‘DB’, to signal to the SmartLink unit that it has received the message.
  • Page 35: Up/Download Remote Programming

    Program Mode as described in PROGRAM MODE. The SmartLink unit may be installed in parallel with answering machines, faxes etc. which will all answer the phone. The SmartLink unit uses an answering technique called fax defeat. Fax defeat is done by calling the SmartLink unit, hanging up and calling back.
  • Page 36: Using Smartlink

    The MAINS ON Light should be ON and the CANCEL (GREEN) BUTTON will FLASH every 4 seconds. 13.2 TO CALL FOR HELP You can make your SmartLink Call for Help by either: The HELP (RED) BUTTON will FLASH rapidly and the SmartLink unit will start beeping.
  • Page 37: Displays And Warnings

    HELP (RED) BUTTON FLASHING SLOWLY Your SmartLink unit has sent a Help message to your Control Centre and is waiting to send the I’m O.K message. The CANCEL (GREEN) BUTTON will need to be pressed to send the I’m O.K message.
  • Page 38: Specifications

    Web Site: www.smartlink.com.au To the best of our knowledge, the information contained in this manual is correct at the time of print. SmartLink International Pty Ltd reserve the right to make changes to the features and specifications at any time without prior notice in the course of product development.

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