CyberResearch GFC IPM User Manual

Ip module provides control over ip for gfc series foldaways

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KVM Accessories

GFC IPM

IP Module Provides Control over

IP for GFC Series FoldAways

USER'S MANUAL

VER. 3.0C• Nov-09

No part of this manual may be reproduced without permission

CyberResearch

, Inc.

www.cyberresearch.com

25 Business Park Dr., Branford, CT 06405 USA

203-643-5000 (9

. to 5

. EST) FAX: 203-643-5001

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Page 1 ® KVM Accessories GFC IPM IP Module Provides Control over IP for GFC Series FoldAways USER’S MANUAL VER. 3.0C• Nov-09 No part of this manual may be reproduced without permission ® CyberResearch , Inc. www.cyberresearch.com 25 Business Park Dr., Branford, CT 06405 USA 203-643-5000 (9 .
Page 3 CyberResearch, Inc. In no event will CyberResearch, Inc. be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of or inability to use the product or documentation, even if advised of the possibility of such damages.
Page 5: Table Of Contents
4.2.6 Recommended Mouse Settings..............19 4.2.7 Video Modes....................19 5. Usage ..........................20 5.1 Prerequisites......................20 5.2 Login into the GFC IPM switch and logout ............21 5.2.1 Login into the GFC IPM switch..............21 5.2.2 Logout from the GFC IPM switch ...............23 5.3 The Remote Console....................23 5.4 Main Window ......................24...
Page 6 6.7.4 Unit Reset....................72 7. Troubleshooting ......................73 8. FAQs..........................74 9. Addendum........................76 A. Key Codes......................76 B. Video Modes ......................78 C. User Role Permissions...................79 D. GFC IPM switch port table ..................79 E. Bandwidth Consumption ..................80 F. Cable diagrams.......................81 G. Certificates ......................©Copyright 2009 CyberResearch, Inc.
Page 7: The Quick Installation Guide
GFC IPM 1. The quick installation guide The GFC IPM switch redirects local keyboard, mouse and video data to a remote administration console. It allows you to control one or many computers locally at the server site or remotely via the Internet using a standard browser. You can securely gain BIOS level access to systems for maintenance, support, or failure recovery over the Internet.
Page 8: Initial Ip Configuration
Before you connect the device to your local subnet, be sure to complete the corresponding configuration of your DHCP server. It is recommended to configure a fixed IP assignment to the MAC address of the GFC IPM switch. You can find the MAC address labeled on the bottom side of the metal housing.
Page 9 ® CyberResearch KVM Accessories GFC IPM b. Click Query Device 2. Setup fixed IP a. Setup “IP auto configuration” as “None” ; setup IP address and Subnet mask b. Enter Super user login and password for Authentication (default : super/pass) c.
Page 10 Connect GFC IPM switch via Web Using the HTTP protocol or a secure encrypted connection via HTTPS and entering the configured IP address of GFC IPM switch into your web browser to connect GFC IPM switch. The factory default settings are:...
Page 11 Auto Adjust button If the video displayed is of bad quality or distorted in some way, press this button and wait a few seconds while GFC IPM switch tries to adjust itself for the best possible video quality. Sync Mouse Choose this option in order to synchronize the local with the remote mouse cursor.
Page 12: Introduction
HDDB 15 video output. GFC IPM switch will automatically detect the current video mode of the console, however manual fine-tuning is recommended to receive the best video quality. GFC IPM switch will accept video streams up to 110 MHz dot clock. This results in a screen resolution of 1280x1024 pixels.
Page 13: Technical Specifications
® CyberResearch KVM Accessories GFC IPM 2.2 Technical specifications Function Specification VGA Resolution Local : 1600 x 1200 Remote : 1280 x 1024 OS supported Windows (98/ME/2000/XP), Unix, Unix-like OS(Sun Solaris, Linux). Mac OSX Browser supported IE6.0 , Netscape7.0, Mozilla 1.6 (or above)
Page 14: System Requirement
Netscape or Mozilla or Safari 2.4 When the server is up and running The GFC IPM switch gives you a full control over the remote server. The Management Console allows you to access the remote server’s graphics, keyboard and mouse and to send special commands to the server.
Page 15: Hardware Installation
Boot-Sequence on boot console Table 2-1. Host system failures and how they are detected. 3. Hardware installation Please refer to the manual of KVM Switch that contains the GFC IPM Module for details. CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com...
Page 16: Configuration
Before you connect the device to your local subnet, be sure to complete the corresponding configuration of your DHCP server. It is recommended to configure a fixed IP assignment to the MAC address of the GFC IPM switch. You can find the MAC address labeled on the bottom side of the metal housing.
Page 17 ® CyberResearch KVM Accessories GFC IPM 4. Setup fixed IP a. Setup “IP auto configuration” as “None” ; setup IP address and Subnet mask b. Enter Super user login and password for Authentication (default : super/pass) c. Click Setup Device. If super login was authenticated, it’ll show “Successfully configured device”.
Page 18: Initial Configuration Via Serial Console
“Cancel” button. 4.1.1 Initial configuration via serial console For using serial terminal, the GFC IPM switch has a serial line interface (host side). This connector is compliant with the RS-232 serial line standard. The serial line has to be configured with the parameters given in Table 4-2.
Page 19: Keyboard, Mouse And Video Configuration
4.2.1 GFC IPM switch keyboard settings The GFC IPM switch settings for the host's keyboard type have to be corrected in order to make the remote keyboard work properly. Check the settings in the GFC IPM switch Web front-end. See section 6.5.2 for details.
Page 20: Automatic Mouse Speed And Mouse Synchronization
The following limitations do not apply in case of USB and Mouse Type “Windows >= 2000, MacOSX”. While the GFC IPM switch works with accelerated mice and is able to synchronize the local with the remote mouse pointer, there are the following limitations, which may...
Page 21: Single And Double Mouse Mode
X11 on the host system, please do not use any custom mode lines with special video modes. If you do, the GFC IPM switch may not be able to detect them. We recommend using any of the standard VESA video modes, instead.
Page 22: Usage
A standard Telnet client can be used to access an arbitrary device connected to the GFC IPM switch's serial port via a terminal mode. The primary interface of the GFC IPM switch is the HTTP interface. This is covered extensively in this chapter. Other interfaces are addressed in subtopics.
Page 23: Login Into The Gfc Ipm Switch And Logout
5.2 Login into the GFC IPM switch and logout 5.2.1 Login into the GFC IPM switch Launch your web browser. Direct it to the address of your GFC IPM switch, which you configured during the installation process. The address used might be an IP address or a domain name, in the case where you have given your GFC IPM switch a symbolic name in the DNS.
Page 24 Your web browser has to accept cookies, or else login is not possible. Navigation Having logged into the GFC IPM switch successfully, the main page of the GFC IPM switch appears (see Figure 5-3). This page consists of three parts; each of them contains specific information.
Page 25: Logout From The Gfc Ipm Switch
Table 5-2. Buttons from the front end Warning If there is no activity for 30 minutes, the GFC IPM switch will log you out, automatically. A click on one of the links will bring you back to the login screen.
Page 26: Main Window
However, be aware of the fact that the remote system will react to keyboard and mouse actions with a slight delay. The delay depends on the bandwidth of the link to which you use to connect to the GFC IPM switch.
Page 27 If the video display is of bad quality or distorted in some way, press this button and wait a few seconds while the GFC IPM switch tries to detect the video mode of VGA port to the controlled host and adjust itself for the best possible video quality.
Page 28 Remote Console window. Figure 5-8. Remote Console Options Menu:Scaling • Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse cursors. ©Copyright 2009 CyberResearch, Inc.
Page 29 Java Virtual Machine; a version of 1.4.2 or above offers the full list. Figure 5-9. Remote Console Options Menu:Cursor • Video Settings Opens a panel for changing the GFC IPM switch video settings. GFC IPM switch features two different dialogs, which for adjusting the video settings. Video Settings through the HTML-Frontend To enable local video port, select this option.
Page 30 The default settings in conjuction with the auto adjustment procedure should be adequate for all common configurations. If the picture quality is still bad after auto adjustment you may try to change this setting together with the sampling phase to achieve a better quality. ©Copyright 2009 CyberResearch, Inc.
Page 31 Click to run this menu item for retrieving the whole video again from the controlled host and displayed on Remote Console. In normal situation, only changed parts of video will be packed and sent from GFC IPM switch, for saving network bandwidth. This function is mainly used for troubleshooting purpose where some old video fragments are displayed as not updated in time for some reason;...
Page 32 Select “OK” to execute the command on the remote host. Figure 5-13. Remote Console Confirmation Dialog • Encoding These options are used to adjust the encoding level in terms of compression and color depth. They are only available unless "Transmission Encoding" is ©Copyright 2009 CyberResearch, Inc.
Page 33 ® CyberResearch KVM Accessories GFC IPM determined automatically (see the Section called Transmission Encoding in Chapter 6). Compression Level: you may select a value between 1 and 9 for the desired compression level with level 1 enabling the fastest compression and level 9 the best compression.
Page 34: Remote Console Status Line
Figure 5-15 was taken from a Remote Console with a resolution of 800x600 pixels. The value in brackets describes the connection to the Remote Console. “Norm” means a standard connection without encryption, “SSL” means a secure connection. Figure 5-15. Status line ©Copyright 2009 CyberResearch, Inc.
Page 35 ® CyberResearch KVM Accessories GFC IPM Furthermore, both the incoming (“In:”) and the outgoing (“Out:”) network traffic are visible (in kb/s). If compressed encoding is enabled, a value in brackets displays the compressed transfer rate. Figure 5-16. Status line transfer rate...
Page 36: Menu Options
6.1.1 KVM Console Figure 6-1. KVM Console To open the KVM console, either click on the menu entry on the left, or on the console picture on the right. To refresh the picture, click on the button “Refresh”. ©Copyright 2009 CyberResearch, Inc.
Page 37: Telnet Console
GFC IPM switch host machine is using a text mode screen resolution. Connecting to the GFC IPM switch is done as usual and as required by the Telnet client, for instance in a UNIX shell: telnet 192.168.1.22...
Page 38: Romote Power Control
This Power Control function will be provided in the near future. 6.3 Virtual Media 6.3.1 Floppy Disk Figure 6-6. Virtual Floppy Area Upload a Floppy Image A certain (floppy) image can be built up in two steps. ©Copyright 2009 CyberResearch, Inc.
Page 39: Cd-Rom Image
The maximum image size is limited to 1.44MB. For larger image please see section 6.3.2. • Click “Upload” button to upload the chosen image file into the GFC IPM switch’s onboard memory. This image file is kept in the onboard memory of the GFC IPM switch until the end of the current session, as you logged out, or initiated a reboot of the GFC IPM switch.
Page 40 The specified image file is supposed to be accessible from the GFC IPM switch. The information above has to be given from the point of view of the GFC IPM switch. It is important to specify correct IP addresses, and device names. Otherwise, GFC IPM switch may not be able to access the referenced image file.
Page 41 ® CyberResearch KVM Accessories GFC IPM Figure 6-10. Explorer context menu Select “Sharing” to open the configuration dialog. Figure 6-11. Share configuration dialog Adjust the settings for the selected directory. • Activate the selected directory as a share. Select “Sharing this folder”.
Page 42 MS Windows You can use the tool “Raw Write for Windows”. It is included on the CD ROM shipped with GFC IPM switch. Figure 6-12. RawWrite for Windows selection dialog From the menu, select the tab “Read”. Enter (or choose) the name of the file in which you would like to save the floppy content.
Page 43 ® CyberResearch KVM Accessories GFC IPM To create a CDROM image file, copy the contents of the CDROM to a file. You can use the following command: dd [ if=/dev/cdrom ] [ of=/tmp/cdrom.image ] dd reads the entire disc from the device /dev/cdrom, and saves the output in the specified output file /tmp/cdrom.image.
Page 45: Driver Installation
® CyberResearch KVM Accessories GFC IPM Disable Drive Redirection If enabled the Drive Redirection is switched off. Force read-only connections If enabled the Write Support for the Drive Redirection is switched off. It is not possible to write on a redirected device.
Page 46 ¾ Start Drive Redirection Figure 6-16. Drive Redirection dialog Drive to redirect Device This is the address (either the DNS name or the IP address) of the GFC IPM switch you would like to connect to. ©Copyright 2009 CyberResearch, Inc.
Page 47 CD-ROMs, USB-Sticks and hard drives. Port This is the network port. By default, GFC IPM switch uses the remote console port (#443) here. You may change this value if you have changed the remote console port in your GFC IPM KVM switch’s network settings.
Page 48 The tray icon also shows whether a connection is established or not. A double click on the icon shows the application window, or with a right click you may access a small menu ©Copyright 2009 CyberResearch, Inc.
Page 49: Options
® CyberResearch KVM Accessories GFC IPM 6.3.4 Options Figure 6-17. USB mass storage option Set this option to disable the mass storage emulation (and hide the virtual drive) if no image file is currently loaded. If unset, and no file image will be found it may happen that the host system will hang on boot due to changes in the boot order, or the boot manager (LILO, GRUB).
Page 50: User Management
6.4.2 Users and Groups Figure 6-19. Set User The GFC IPM switch comes with 1 pre-configured user account that has fixed permissions. The account “super” has all possible rights to configure the device and to use all functions GFC IPM switch offers.
Page 51: Kvm Settings
To guarantee an acceptable response time we recommend not to exceed the number of 15 users connected to the GFC IPM at the same time. The memory space that is available onto the GFC IPM mainly depends on the configuration and the usage of the GFC IPM (log file entries etc.).
Page 52 Allows to adjust both compression rate and the colour depth individually. Depending on the selected compression rate the data stream between the GFC IPM switch and the Remote Console will be compressed in order to save bandwidth. Since high compression rates consum more computing power of GFC IPM switch, they should not be used while several users are accessing the GFC IPM switch simultaneously.
Page 53 ® CyberResearch KVM Accessories GFC IPM of data. Therefore compression level 0 (no compression) uses only 16 Bit color depth. At lower bandwidths only 4 Bit (16 colors) and 2 Bit (4 gray scales) are recommended for typical desktop interfaces. Photo-like pictures have best results with 4 Bit (16 gray scales).
Page 54 In this case all pressed keys should be released in reversed sequence. The minus sign builds single, separate key presses and releases. The star inserts a pause with duration of 100 milliseconds. ©Copyright 2009 CyberResearch, Inc.
Page 55: Keyboard/Mouse
® CyberResearch KVM Accessories GFC IPM 6.5.2 Keyboard/Mouse Figure 6-22. Keyboard and Mouse Settings Host Interface Enables a certain interface the mouse is connected to. You can choose between “Auto” for automatic detection, “USB” for an USB mouse, and “PS/2” for a PS/2 mouse.
Page 56 • Auto mouse speed Use this option if the mouse settings on host use an additional acceleration setting. The GFC IPM switch tries to detect the acceleration and speed of the mouse during the mouse sync process. • Fixed mouse speed Use a direct translation of mouse movements between the local and the remote pointer.
Page 57: Video
Miscellaneous Video Settings • Noise filter This option defines how the GFC IPM switch reacts to small changes in the video input signal. Turning on the noise filter can help reduce video flickering that is often caused by distortions, as well as lowering unnecessary bandwidth consumption.
Page 58: Device Settings
Changing the network settings of the GFC IPM switch might result in losing connection to it. In case you change the settings remotely make sure that all the values are correct and you still have an option to access the GFC IPM switch.
Page 59 Port number at which the GFC IPM switch's Remote Console server and HTTPS server are listening. If left empty the default value will be used. HTTP port Port number at which the GFC IPM switch's HTTP server is listening. If left empty the default value will be used. Telnet port Port number at which the GFC IPM switch's Telnet server is listening.
Page 60: Dynamic Dns
(see Figure 6-26): Figure 6-26. Dynamic DNS Scenario The GFC IPM switch is reachable via the IP address of the DSL router, which is dynamically assigned by the provider. Since the administrator does not know the IP address assigned by the provider, the GFC IPM switch connects to a special dynamic...
Page 61 IP address belonging to his card. The administrator has to register an GFC IPM switch that is supposed to take part in the service with the Dynamic DNS Server and assign a certain hostname to it. He will get a nickname and a password in return to the registration process.
Page 62: Security
KVM Accessories Warning The GFC IPM switch has its own independent real time clock. Make sure the time setting of the GFC IPM switch is correct. (see the Section called Date And Time ) 6.6.3 Security Figure 6-27. Device Security...
Page 63: Certificate
However, it is possible to generate and install a new base64 X.509 certificate that is unique for a particular GFC IPM switch. In order to do that, the GFC IPM switch is able to generate a new cryptographic key and the associated Certificate Signing Request (CSR) that needs to be certified by a certification authority (CA).
Page 64 Warning If you destroy the CSR on the GFC IPM switch there is no way to get it back! In case you deleted it by mistake, you have to repeat the three steps as described above.
Page 65 Confirm Challenge Password Confirmation of the Challenge Password Email The email address of a contact person that is responsible for the GFC IPM switch and its security. Key length This is the length of the generated key in bits. 1024 Bits are supposed to be sufficient for most cases.
Page 66: Serial Port
GFC IPM switch. In other words, the GFC IPM switch acts as an Internet Service Provider (ISP) to which you can dial in. The connection is established using the Point-to-Point Protocol (PPP).
Page 67 AT command syntax. Modem server IP address This IP address will be assigned to the GFC IPM switch itself during the PPP handshake. Since it is a point-to-point IP connection virtually every IP address is possible but you must make sure, it is not interfering with the IP settings of the GFC IPM switch and your console computer.
Page 68: Date And Time
6.6.6 Date And Time Figure 6-32. Date and Time This link refers to a page, where the internal real-time clock of the GFC IPM switch can be set up (see Figure 6-32). You have the possibility to adjust the clock manually, or to use a NTP timeserver.
Page 69: Event Log
The common way to log events is to use the internal log list of the GFC IPM switch. To show the log list, click on “Event Log” on the “Maintenance” page. In the Event Log Settings you can choose how many log entries are shown on each page.
Page 70 To write logging data from more than one GFC IPM switch devices to only one NFS share, you have to define a file name that is unique for each device. When you change the NFS settings and press the button “Apply”...
Page 71: Maintenance
Warning In contrast to the internal log file on the GFC IPM switch, the size of the NFS log file is not limited. Every log event will be appended to the end of the file so it grows continuously and you may have to delete it or move it away from time to time.
Page 72: Even Log
30 min idle for an user who is inactive for a certain amount of time. 6.7.2 Even log Figure 6-36. Event Log List Figure 6-36 displays the log list including the events that are logged by the GFC IPM switch. ©Copyright 2009 CyberResearch, Inc.
Page 73: Update Firmware
Updating the firmware is a three-stage process: • Firstly, the new firmware file is uploaded onto the GFC IPM switch. In order to do that you need to select the file on your local system using the button “Browse” of the Upload Firmware panel.
Page 74: Unit Reset
Thirdly, after the firmware has been stored, the panel will request you to reset the • GFC IPM switch manually. Half a minute after the reset, the GFC IPM switch will run with the new firmware version and should be accessible. However, you are requested to login once again.
Page 75: Troubleshooting
GFC IPM switch). If not, check network hardware. Is GFC IPM switch powered on? Check whether the IP address of GFC IPM switch and all other IP related settings are correct! Also verify that all the IP infrastructure of your LAN, like routers etc., is correctly configured.
Page 77 GFC IPM Does any software require on servers which connect to the GFC IPM switch? No, the GFC IPM switch is a 100% hardware solution. No extra software require on servers. What operating systems does GFC IPM switch support? The GFC IPM switch supports Windows 98, Windows ME, Windows 2000, Windows XP, Unix, Unix-like Operating System (Sun Solaris, Linux) and Mac OSX.
Page 78: Addendum
Some of the keys have aliases also, means they can be named by 2 key codes (separated by comma in the table). Figure A.1: English (US) Keyboard Layout, used for key codes ©Copyright 2009 CyberResearch, Inc.
Page 79 ® CyberResearch KVM Accessories GFC IPM Key (and aliases) 0 - 9 SPACE PAGE DOWN A - Z ALTGR , TILDE ESCAPE, ESC LEFT -, MINUS DOWN =, EQUALS RIGHT NUM LOCK ’ NUMPAD0 <, LESS NUMPAD1 NUMPAD2 NUMPAD3 /, SLASH...
Page 80: Video Modes
B. Video Modes Table B.1 lists the video modes GFC IPM switch supports. Please don’t use other custom video settings besides of these. If done so, GFC IPM switch may not be able to detect them. Resolution (x, y) Refresh Rates (Hz)
Page 81: User Role Permissions
Maintenance: Unit Reset Keyboard/ Mouse, Keyboard/ Mouse, Keyboard/ Mouse, Video Video Video, Device Table C.1 User Role Permissions D. GFC IPM switch port table Port Protocol Purpose Telnet over TCP Web & Telnet client HTTP over TCP HTTPS over TCP...
Page 82: Bandwidth Consumption
Color Depth configuration in order to match the different bandwidth limitations of the network type (UMTS, ISDN, etc. ) The following suggested network bandwidth planning table for GFC IPM installation is from the test results with 3D-Labyrinth screen saver at Resolution 800x600, the worst case consuming the highest network bandwidth.
Page 83: Cable Diagrams
® CyberResearch KVM Accessories GFC IPM F. Cable diagrams VGA Cable: HDB15 pin Male to Male USB 2.0 Cable: USB A-B cable CAT5/5E/6 Straight Through UTP/STP Cable: 8P8C CyberResearch, Inc. 25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001 Branford, CT USA www.cyberresearch.com...
Page 84: Certificates
(2) This device must accept any interference received, including interference that may cause undesired operation. This equipment is in compliance with the requirements of the following regulations: EN 55 022: CLASS B RoHS All contents of this package, including products, packing materials and documentation comply with RoHS. ©Copyright 2009 CyberResearch, Inc.
Page 85: Product Service
Signal connections and programming are the two most common sources of difficulty. CyberResearch support personnel can help you solve these problems, especially if you are prepared for the call.
Page 87 CyberResearch, Inc. will, at its option, repair or replace the defective item under the terms of this warranty, subject to the provisions and specific exclusions listed herein.
Page 90 CyberResearch, Inc. 25 Business Park Drive Branford, CT 06405 USA P: (203) 643-5000; F: (203) 643-5001 www.cyberresearch.com...

CyberResearch GFC IPM User Manual

1 The Quick Installation Guide

2 Introduction

3 Hardware Installation

4 Configuration

5 Usage

6 Menu Options

7 Troubleshooting

8 Faqs

9 Addendum

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