HEOS Amp User Manual

HEOS Amp User Manual

Wireless amplifier

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Contents
Setup
Use
Troubleshooting
Status LED
Appendix
Wireless Amplifier
Owner's Manual
HEOS Amp
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Summary of Contents for HEOS Amp

  • Page 1 Contents Setup Troubleshooting Status LED Appendix Wireless Amplifier Owner’s Manual HEOS Amp...
  • Page 2: Table Of Contents

    Listening to Radio Playing music stored on your mobile device Playing music from your networked PC or NAS Playing music from an external audio device Streaming an external audio device to any HEOS device Playing music from a USB device...
  • Page 3 Changing the Wireless Network Connection I get a message “Device was not found” Adjusting the Equalizer My HEOS device turns off and the status LED flashes in red Adjusting the Balance Music cuts out or delays sometimes Adjusting the Audio Quality...
  • Page 4: Introduction

    Industry leading microsecond audio synchronization between HEOS device Legendary Denon audio quality If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with your HEOS device).
  • Page 5: Before You Begin

    Network Requirements Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.
  • Page 6: Controller Requirements

    Troubleshooting Status LED Appendix o Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements Android Minimum Requirements iOS version 5.0 or later Android OS version 2.3 or later...
  • Page 7: Getting To Know Your Heos Amp

    Troubleshooting Status LED Appendix Getting To Know Your HEOS Amp Unpack your HEOS Amp from the box and verify that the following items are included: A HEOS Amp B Quick Start Guide C Safety Information Sheets D Warranty (North America model only)
  • Page 8: Front Panel

    Contents Setup Troubleshooting Status LED Appendix o Front panel A Status LED Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 45).
  • Page 9: Controls

    Contents Setup Troubleshooting Status LED Appendix o Controls A Volume Up/Down buttons (+, –) Adjusts the HEOS device’s volume level up or down. B Mute button (:) Mutes or unmutes the HEOS device’s volume.
  • Page 10: Back Panel

    Contents Setup Troubleshooting Status LED Appendix o Back panel 5V1A RESET OPTICAL IN NETWORK IMPEDANCE : 4 16 Class 2 Wiring LINE IN AUX IN CONNECT SPEAKERS WOOFER A AC input (AC IN) G Subwoofer Output (SUB WOOFER) Used to connect the power cord. (v p. 15) Used to connect this unit to a powered subwoofer.
  • Page 11: Placing Your Heos Amp

    HEOS Amp in a convenient location near the speakers you are connecting it to. The HEOS Amp must be within range of your wireless network. The HEOS Amp is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.
  • Page 12: Connecting Speakers

    Contents Setup Troubleshooting Status LED Appendix Connecting External Devices o Connecting Speakers NOTE Carefully check the left (L) and right (R) channels and + (red) and – 0 Disconnect this unit’s power plug from the power outlet before connecting the (black) polarities on the speakers being connected to this unit, and be speakers.
  • Page 13: Troubleshooting

    Contents Setup Troubleshooting Status LED Appendix o Connecting to a Subwoofer o Connecting an Audio Playback Device Connect the SUB WOOFER output to an input on your powered Connect the LINE IN, AUX IN or OPTICAL IN input to an audio subwoofer or your subwoofer amplifier.
  • Page 14: Connecting A Usb Storage Device

    Contents Setup Troubleshooting Status LED Appendix o Connecting a USB storage device Connect a FAT32 formatted USB mass storage device containing digital music files to the USB port. USB memory device 5V1A RESET OPTICAL IN NETWORK IMPEDANCE : 4 16 Class 2 Wiring LINE IN AUX IN...
  • Page 15: Powering Your Heos Amp

    Getting the HEOS App The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your HEOS system right in the palm of your hand, from anywhere in your home.
  • Page 16: Setting Up Your First Heos Amp

    Caution DO NOT connect the Ethernet cable if you are connecting your HEOS Amp to a wireless network. If you are connecting the HEOS Amp to a wired network, use an Ethernet cable to connect the HEOS Amp to your network or router.
  • Page 17: Adding More Heos Devices

    The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.
  • Page 18: Using Your Heos Amp

    USING YOUR HEOS AMP Once you have your HEOS Amp connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different in every room or the same music perfectly synchronized in all rooms. It’s up to you!
  • Page 19: Listening To Radio

    Playing music stored on your mobile device The HEOS system includes access to more than 70,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among the Tap the “Music”...
  • Page 20 Contents Setup Troubleshooting Status LED Appendix Playing music from your networked PC Audio signal or NAS (Network Attached PC Storage) Select “Local Music” from the Music tab. Select the name of your networked PC or NAS (network attached storage) server. Browse the music on your PC/NAS and select something to play.
  • Page 21 RCA stereo or analog 3.5mm stereo input on the back of the HEOS Amp. Select “AUX Input” from the Music tab. Select the name of the HEOS Amp to which you connected the audio device in step 1. Select the name of the input to which you connected the audio device in step 1.
  • Page 22: Streaming An External Audio Device To Any Heos Device

    Audio signal The sound from the audio device can be played directly on the selected device or digitized and sent over your network to other HEOS devices. Connect an external audio device to the digital optical, analog RCA stereo or analog 3.5mm stereo inputs on the back of the HEOS Amp.
  • Page 23: Playing Music From A Usb Device

    NOTE 0 It may take several minutes for the name of your HEOS Amp to appear in the Local Music list if you have a large number of files on your USB device. 0 It is not possible to connect and use a computer via the USB port of this unit using...
  • Page 24: Changing Your Heos Account

    You just log into your HEOS account on any device and you will have access to all of your associated music services, play history and custom playlists, even if you are at a friend’s house listening to music on their HEOS...
  • Page 25: Changing Music Service Settings

    Adding a Music Service Select the name of the online Music Service you want Once you’ve setup your HEOS account, you can add supported Music Services to your HEOS system by tapping on the music service logo in to edit. the Music tab.
  • Page 26: Grouping Rooms

    Song Name 2 Kitchen amazing! Song Name 2 You can easily add up to 32 devices to your HEOS system. Living You can join or group up to 16 individual speakers into a group of Kitchen speakers that function as if they were a single speaker.
  • Page 27: Ungrouping Rooms

    Contents Setup Troubleshooting Status LED Appendix o Ungrouping Rooms Rooms Rooms Tap the “Rooms” tab. Drag one room into another to group them Drag one room into another to group them Dining Dining Song Name 1 Song Name 1 Press and hold your finger on room that you want to remove from the group.
  • Page 28: Grouping All Rooms (Party Mode)

    Contents Setup Troubleshooting Status LED Appendix o Grouping All Rooms (Party Mode) Rooms Rooms You can easily group the eight rooms together into Party Mode by Drag one room into another to group them Drag one room into another to group them using a “pinch”...
  • Page 29: Ungrouping All Rooms

    Contents Setup Troubleshooting Status LED Appendix o Ungrouping All Rooms Rooms Rooms You can easily ungroup all of your rooms and exit Party Mode by using Drag one room into another to group them Drag one room into another to group them a “spread”...
  • Page 30: Using The Now Playing Queue

    Using the Now Playing Queue You can control how the play queue plays the music that you have HEOS uses a Now Playing “Queue” to line up music that you want to listen added by using the Repeat and Shuffle controls. The playback to.
  • Page 31: Rearranging The Now Playing Queue

    Contents Setup Troubleshooting Status LED Appendix Rearranging the Now Playing Queue Deleting Songs from the Play Queue Once you have songs lined up in your queue, you might want to rearrange You can remove songs one at a time from the Now Playing queue: the order or remove some songs: Tap the “Now Playing”...
  • Page 32: Deleting All Songs From The Play Queue

    Saving Playlists You can remove all of the songs from the Now Playing queue: You can save the Now Playing queue as a HEOS Playlist that you can recall later. The new playlist will be available from the Playlists button on Tap the “Now Playing”...
  • Page 33: Making Adjustments

    Setup Troubleshooting Status LED Appendix MAKING ADJUSTMENTS You can adjust specific settings for each of your HEOS Amps in your Changing the Wireless Network system: Connection Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings Select “Network”.
  • Page 34: Adjusting The Equalizer

    Selects the transcoding option for rebroadcasting audio from one HEOS Select “EQ”. device to another HEOS device (or group of devices) across the network. When set to “Normal”, high bit rate audio sources originating from the first Adjust the Treble or Bass up or down.
  • Page 35: Network Settings

    Contents Setup Troubleshooting Status LED Appendix Adjusting the Status Light Brightness Advanced Settings Caution Select “Status Light”. Adjusting these settings may disconnect your device from your network and possibly render your device unusable. Do not use these features Adjust the brightness up or down or set the slider to unless you are comfortable making advanced adjustments.
  • Page 36: Firmware Upgrade

    Ethernet network. If you disconnect the Ethernet cable from the Select “Firmware Upgrade”. HEOS device, Wireless Power Saving will automatically turn off and the wireless radio will turn on so that the HEOS device can be discovered over Enable or disable automatic firmware upgrades. your wireless network.
  • Page 37: Updating Your System

    HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the HEOS device and/or your controller App.
  • Page 38: Advanced Features

    ADVANCED FEATURES There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps:...
  • Page 39: Sharing Music From Your Mobile Device

    The HEOS App has a feature called “Music Sharing” which can share the o Network Standby local music stored on your mobile device to other HEOS app users on your local network. To enable this feature, select Music Sharing, and set it on To save power, the device will automatically enter “Network Standby”...
  • Page 40: Basic Troubleshooting

    Move your HEOS device closer to your wireless router. Your HEOS devices and controller device may not be on the same network. Verify that the controller device is on the same network as your HEOS devices. This is usually configured under the Settings feature on your mobile device.
  • Page 41: My Heos Device Turns Off And The Status Led Flashes In Red

    Solution Refer to Page The protection circuit has been activated due to a rise in temperature within your HEOS device. Turn the power off, wait about – an hour until this device cools down sufficiently, and then turn the power on again.
  • Page 42: Music Cuts Out Or Delays Sometimes

    This is because the HEOS system must buffer the audio before it sends it out to the HEOS devices so that it arrives at all devices at the same time.
  • Page 43: Resetting Your Heos Device

    Settings - Add Device to reconnect the HEOS device to your home network before it can be used. To reset your HEOS device, gently insert a small paperclip into the Reset button hole on the back and hold it in until the front LED begins to flash amber.
  • Page 44: Contact Denon

    Status LED Appendix Contact Denon For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below: Website: www.HEOSbyDenon.com/Support Email: Support@HEOSbyDenon.com Live Chat: www.HEOSbyDenon.com/LiveChat Telephone: Toll Free (855) 499 2820...
  • Page 45: Status Led Table

    Contents Setup Troubleshooting Status LED Status LED Appendix Status LED Table Device Operation Description Front LED Action Rear LED Action No AC power or Deep Standby (off) (off) Plug in Booting (off) (blink) Ready-Configured and connected to your network (off) (solid) Not Connected to your network (solid)
  • Page 46 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Not connected (solid) (solid) Connect button was pressed (solid) (blink) Setup Cable connection is OK (solid) (solid) Connecting to your network (off) (blink)
  • Page 47 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Configured and connected to your network (off) (solid) Setup Error (solid) (solid) Updating (blink) (blink) Update Rebooting (off) (blink) Ready-Configured and connected to your network (off) (solid)
  • Page 48 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Soft reset - Clear user settings (solid) (fast blink) Hard reset - Factory restore (solid) (blink) Reset Rebooting (off) (blink) Ready-Not Configured (solid) (solid)
  • Page 49 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Firmware Error (off) (slow blink (NOT fade)) Errors Hardware Error (off) (fast blink) Network Error (solid) (solid) Volume Change (off) (quick blink) Mute (off) (slow blink)
  • Page 50 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action a WPS session is active (solid) (fast blink) WPS connected (solid) (for 3 sec. solid) WPS time-out (solid) (for 3 sec. solid) Network Standby (off) Power Management (dimmed solid) Deep Standby...
  • Page 51: Supported File Types And Codecs

    Contents Setup Troubleshooting Status LED Appendix Appendix Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 16 bit 48 kHz 32 kHz MPEG-1 Audio Layer 3 44.1 kHz 16 bit 32 - 320 kbps CBR/VBR 48 kHz 32 kHz...
  • Page 52: Specifications

    Contents Setup Troubleshooting Status LED Appendix SPECIFICATIONS o Audio section Power amplifier Rated output: 2-channel driving 100 W+100 W (6 Ω/ohms, 1 kHz, T.H.D. 0.7 %) Output connectors: 4 – 16 Ω/ohms THD+N: ANALOG IN: 0.1 %(1 kHz) S/N ratio (10 W, 6 Ω/ohms, IHF-A): ANALOG IN: 86 dB(IHF–A weighted) Frequency response: 20 Hz to 20 kHz: ±1 dB...
  • Page 53 Contents Setup Troubleshooting Status LED Appendix o Dimensions (Unit : in. (mm)) DENON DENON 8 45/64 (221) 6 3/16 (157) o Weight : 6 lbs 2.8 oz (2.8 kg) For the purpose of improvement, the specifications and design are subject to change without notice.
  • Page 54: Information

    Contents Setup Troubleshooting Status LED Appendix INFORMATION Trademarks Google Play is a trademark of Google Inc. Wi-Fi Protected Setup™ logo is trademark of Wi-Fi Alliance. Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a Adobe, the Adobe logo and Reader are either registered trademarks or service mark of Apple Inc.
  • Page 55: License

    Contents Setup Troubleshooting Status LED Appendix License n LGPL o License Information for the Software Used in the Unit Open Source Used Version About GPL (GNU-General Public License), LGPL (GNU Lesser ffmpeg 0.8.3 General Public License) License glibc This product uses GPL/LGPL software and software made by other libmms 0.6.2 companies.
  • Page 56 Contents Setup Troubleshooting Status LED Appendix n e2fsprogs-libs-1.40.8/lib/uuid n expat-2.0.1 Redistribution and use in source and binary forms, with or without Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd modification, are permitted provided that the following conditions are and Clark Cooper met: Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
  • Page 57 Contents Setup Troubleshooting Status LED Appendix n getopt n jQuery http://cvsweb.netbsd.org/bsdweb.cgi/src/lib/libc/stdlib/ Copyright 2014 jQuery Foundation and other contributors Copyright (c) 1987, 1993, 1994 The Regents of the University of http://jquery.com/ California. All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a Redistribution and use in source and binary forms, with or without copy of this software and associated documentation files (the modification, are permitted provided that the following conditions are...
  • Page 58 Contents Setup Troubleshooting Status LED Appendix n libpcap-1.4.0 n libtar-1.2.11 License: BSD Copyright (c) 1998-2003 University of Illinois Board of Trustees Copyright (c) 1998-2003 Mark D. Roth Redistribution and use in source and binary forms, with or without All rights reserved. modification, are permitted provided that the following conditions are met: Developed by: Campus Information Technologies and Educational...
  • Page 59 Contents Setup Troubleshooting Status LED Appendix n mDNS 320.10.80 n mongoose The majority of the source code in the mDNSResponder project is licensed https://github.com/cesanta/mongoose/ under the terms of the Apache License, Version 2.0, available from: Copyright (c) 2004-2013 Sergey Lyubka <http://www.apache.org/licenses/LICENSE-2.0>...
  • Page 60 Contents Setup Troubleshooting Status LED Appendix n openssl-1.0.0d THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES Redistribution and use in source and binary forms, with or without OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR modification, are permitted provided that the following conditions are...
  • Page 61 Contents Setup Troubleshooting Status LED Appendix n portmap-6.0 n pstdint.h-0.1.12 Copyright (c) 1990 The Regents of the University of California. BSD License: All rights reserved. Copyright (c) 2005-2011 Paul Hsieh Redistribution and use in source and binary forms, with or without All rights reserved.
  • Page 62 Contents Setup Troubleshooting Status LED Appendix n rl78flash 2000.3.1 n sqlite 2003.5.7 License SQLite Copyright ======= SQLite is in the The MIT License (MIT) Public Domain Copyright (c) 2012 Maxim Salov All of the code and documentation in SQLite has been dedicated to the public domain by the authors.
  • Page 63 Contents Setup Troubleshooting Status LED Appendix n strlcpy.c , v1.11 n tinyxml 2002.4.3 Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> www.sourceforge.net/projects/tinyxml Original file by Yves Berquin. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the This software is provided 'as-is', without any express or implied above copyright notice and this permission notice appear in all warranty.
  • Page 64 Contents Setup Troubleshooting Status LED Appendix n Tremor n zlib http://wiki.xiph.org/index.php/Tremor http://www.zlib.net/ Copyright (c) 2002, Xiph.org Foundation zlib.h -- interface of the ‘zlib’ general purpose compression library version 1.2.3, July 18th, 2005 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are Copyright (C) 1995-2004 Jean-loup Gailly and Mark Adler met:...
  • Page 66 D&M Holdings Inc. www.denon.com 3520 10356 10ADA...

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