Table of Contents
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Owner's Manual
Ultraviolet Water Purification System
Congratulations. By purchasing this system, you have taken the first step in ensuring
safe drinking water. Designed using the most advanced UV technology available
today, your UV system is designed to provide you with years of trouble free
operation with minimal maintenance required.
KEY INFORMATION YOU SHOULD KNOW:
•
A 5-micron (nominal) sediment filter must be installed upstream of (before) any UV system.
•
This product is for indoor use only. Keep all components clean and dry.
•
Clean the sleeve regularly for optimum performance.
•
Not for use in salt water applications.
Date of installation:
Installed by:
Installer phone #:
Serial #:
(Found on label on side of Power Supply)
425 Clair Rd. W, Guelph, Ontario, Canada N1L 1R1
t. (+1) 519.763.1032 • tf. 1.800.265.7246 (US and Canada only) • f. (+1) 519.763.5069 • t. +31 73 623 8116 (Europe only)
e-mail: info@viqua.com
www.viqua.com
Basic Models
A, B4, C4, D4, E4, F4
Plus Models
D4 Plus, E4 Plus, F4 Plus
(Non-certified and
NSF Standard 55
Class B Certified)
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Table of Contents
Summary of Contents for TrojanUV TrojanUVMax A
- Page 1 Owner’s Manual Basic Models A, B4, C4, D4, E4, F4 Plus Models D4 Plus, E4 Plus, F4 Plus (Non-certified and Ultraviolet Water Purification System NSF Standard 55 Class B Certified) Congratulations. By purchasing this system, you have taken the first step in ensuring safe drinking water. Designed using the most advanced UV technology available today, your UV system is designed to provide you with years of trouble free operation with minimal maintenance required. KEY INFORMATION YOU SHOULD KNOW: • A 5-micron (nominal) sediment filter must be installed upstream of (before) any UV system. • This product is for indoor use only. Keep all components clean and dry. • Clean the sleeve regularly for optimum performance. • Not for use in salt water applications. Date of installation: Installed by: Installer phone #: Serial #: (Found on label on side of Power Supply) 425 Clair Rd. W, Guelph, Ontario, Canada N1L 1R1 t.
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Page 3: Safety Instructions
SAFETY INSTRUCTIONS GROUNDING This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electrical shock. This system is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. DANGER – Improper connection of the equipment-grounding conductor can result in a risk of electrocution. Check with a qualified electrician or service personnel if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with this system – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. Do not use any type of adapter with this system. GROUND FAULT CIRCUIT INTERRUPTER PROTECTION To comply with the National Electrical Code (NFPA 70) and to provide additional protection from the risk of electric shock, this system should only be connected to a properly grounded, grounding-type power supply receptacle that is protected by a Ground Fault Circuit Interrupter (GFCI). Inspect operation of GFCI as per manufacturers suggested maintenance schedule. EXTENSION CORDS If an extension cord is necessary, use only 3-wire extension cords that have 3-prong grounding-type plugs and 3-pole cord connectors that accept the plug from this system. Use only extension cords that are intended for outdoor use. Use only extension cords having an electrical rating not less than the rating of the system. A cord rated for less amperes or watts than this system rating may overheat. Exercise caution when arranging the cord so that it will not be tripped over or pulled. Do not use damaged extension cords. Examine extension cord before using and replace if damaged. Do not abuse extension cord. Keep extension cord away from heat and sharp edges. Always disconnect the extension cord from the receptacle before disconnecting this system from the extension cord. Never yank cord to pull plug from outlet. Always grasp the plug and pull to disconnect. WARNING – To guard against injury, basic safety precautions should be observed, including the following: R EAD AND FOLLOW ALL SAFETY INSTRUCTIONS. D ANGER – To avoid possible electric shock, special care should be taken since water is employed in the use of this system. Unless a situation is encountered that is explicitly addressed by the provided maintenance and troubleshooting sections, do not attempt repairs yourself; refer to an authorized service facility. C AUTION - Do not operate with broken or faulty parts as this may result in exposure to ultraviolet radiation. Contact supplier for replacement parts. Do not operate the system if it has a damaged cord or plug, or if it is malfunctioning or if it has been dropped or damaged in any manner. -
Page 4: Table Of Contents
TABLE OF CONTENTS Overview What model do I have? Specifications Components Dimensions and layout Installation Installing the UV system Disinfecting the water lines Operation Control panel (not applicable to Model A) Troubleshooting Low UV alarms (Plus models only) Maintenance Sleeve cleaning and lamp replacement Warranty... -
Page 5: Overview
SERIAL NUMBER "000001" IS AN EXAMPLE OF THE FIRST SERIAL NUMBER OF THIS TYPE OF SYST NUMBER WILL INCREASE FOR EACH ADDITIONAL SYSTEM PRODUCED. LABEL VISION WILL AUTOMATICALLY INCREASE THIS NUMBER BY 1 FOR EACH LABEL PRINTED. INFORMATION IS PRINTED ON THE LABEL BY A THERMAL TRANSFER PROCESS USING A ZEBRA TRANSFER PRINTER AND LABEL VISION SOFTWARE. -
Page 6: Specifications
SPECIFICATIONS General (All Models) NSF Standard 55 Class B Models (-V) Operating Parameters Operating Parameters Maximum operating pressure 125 PSI (862 kPa) Maximum operating pressure 125 PSI (862 kPa) Minimum operating pressure 4 PSI (27.5 kPa) Minimum operating pressure 4 PSI (27.5 kPa) Maximum ambient air temperature F (50 Maximum ambient air temperature... -
Page 7: Components
COMPONENTS For replacement components please contact your installer or contact VIQUA directly for a referral: 1 800 265 7246 (North America), 519 763 1032, or info@viqua.com. Components - Model A Part Part Number Power supply 650414 (120V) (includes Safety cap, 650415 (230V) Lamp cord) 603000 Safety cap Lamp cord 602636 (120V) Power cord 602637 (230V) Components - B4, C4, D4, E4, F4 and Plus models (certified and non-certified) Part... - Page 8 Components - All Models Part Model Part Number Lamp 602803 (includes O-rings) 602804 C4, D4, 602805 D4 Plus 602806 602807 O-ring Sleeve bolt 602665 Sleeve 602730 (includes O-rings) 602731 C4, D4, 602732 D4 Plus 602733 602734 UV Chamber (includes Chamber clamp(s), and Ring clamp*).
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Page 9: Dimensions And Layout
DIMENSIONS AND LAYOUT OUTLET Clearance for lamp removal 48” ( 122cm ) To Drain Ø INLET Model Ø (max.) (max.) 15.5" 2.5" 72" 5.5" 2.5" 48" (39cm) (6.5cm) (183cm) (14cm) (6.5cm) (122cm) 14.5" 4" 72" 8.5" 6" 54" (37cm) (10cm) (183cm) (22cm) (15cm) (137cm) 20.5"... - Page 10 Sample valve: Allows for sampling of raw water. Shut-off valve: Required to allow maintenance of pre-treatment equipment. Pre-treatment (illustrative only): For the UV system to operate effectively, the water should meet certain water quality parameters, as outlined below. To meet these, pre-treatment of the water may be required. Pre- treatment equipment must be installed BEFORE the UV chamber. Pre-treatment systems can be comprised of one or more of the following elements: sediment filters; carbon filters; iron removal systems; water softeners; cyst reduction filters, etc. Water Quality Requirements: Iron: < .3 PPM (.3 mg/L) Hardness: < 120 PPM (7 Grains Per Gallon) % UVT: > 75% Tannins: < 0.1 PPM IMPORTANT: A 5 micron (nominal) sediment filter must be installed before the UV system and after any water softening equipment Bypass shut-off valve: Bypass line and valve are optional. Intended to provide emergency water supply in the event that the UV system is unavailable. Shut-off valve: Required to allow maintenance of UV system.
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Page 11: Installation
INSTALLING THE UV SYSTEM Determine appropriate indoor location of Slide power the power supply and chamber, referring supply onto to Dimensions and Layout drawing. mounting Power supply should be installed higher bracket. than chamber away from all water sources. Ensure adequate clearance above chamber to allow for removal of the lamp and sleeve. Screw chamber clamp(s) to the wall (#10 Slide screws recommended.) Reference card behind power supply. Insert chamber and tighten clamp(s). Make all necessary plumbing Insert Lamp/ connections referring to Dimensions and sleeve assembly Layout drawing. and screw into chamber. Model A: Skip to step 9. Caution: Over Safety cap, lamp plug and power supply tightening will figures will look slightly different than break the sleeve. those on your system. Install power supply mounting bracket to Align connections wall using four #8 screws (not provided). - Page 12 Plug sensor into blue jack (Plus models Attach ground (green/yellow) and strain only). relief (red) wires from the lamp plug to the ground lug on the chamber. Secure both wires with locking screw provided. Outlet must be protected by a Ground Fault Circuit Interrupter (GFCI). Locking Ground and screw strain relief Ground wires Let water flow to one faucet or other water Push safety outlet, then close the outlet and check for cap into leaks. place. Proceed to Disinfecting The Water Lines. For Plus models only. For NSF Standard 55 Class B Models only. Flow direction must be the same as arrows on the flow restrictor Flow restrictor...
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Page 13: Disinfecting The Water Lines
DISINFECTING THE WATER LINES UV systems disinfect the water using ultraviolet light, treating the water as it passes through the system. When there is a risk that water downstream of the UV system has been contaminated, it is critical that these water lines be chemically disinfected. Disinfection of the water lines is therefore required after initial system installation and following any period of time during which the system is inoperative, whether due to an alarm condition, a power failure, or for any other reason. Make sure the UV system is on during the entire disinfecting process. Plus models only: Unplug power supply and then unplug sensor from blue jack. Make sure power supply is plugged in for entire disinfection process. (sodium hypochlorite) - Page 14 Allow water to fill Let the bleach sit in the water lines for at UV chamber. least four hours. Go to a water outlet and allow the cold water to flow until you can smell bleach, then stop the flow. Allow hot water (if present) to flow until you can smell bleach, then stop the flow. Repeat procedure at all water outlets. Remember to include all faucets, washing machines, toilets, outside taps, and other water outlets. Note: Y ou will likely run out of bleach; if you cannot smell bleach at a given outlet, turn off the main water supply, depressurize and add more bleach to the filter housing.
- Page 15 Flush all water outlets until bleach can no Plug sensor into blue jack. longer be smelled (at least 5 minutes). Remainder of steps for Plus models only.
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Page 16: Operation
CONTROL PANEL: CERTIFIED AN NON-CERTIFIED (not applicable to Model A) Buttons and Display For D4, E4, F4 and Plus models only. Lamp timer Counts down from 365 days to show time for annual lamp replacement. display Lamp timer After installing a new lamp, press and hold for five seconds to reset Lamp timer to reset 365. -
Page 17: Troubleshooting
TROUBLESHOOTING The table below is a list of possible causes and solutions. Before replacing parts, please contact VIQUA Technical Assistance for any new troubleshooting techniques : 1-800-265-7246 Symptom Possible cause Possible solution No power GFCI and/or breaker tripped Reset GFCI and/or breaker Transient voltage surge suppressor (TVSS) Replace TVSS damaged... -
Page 18: Low Uv Alarms (Plus Models Only)
LOW UV ALARMS (PLUS MODELS ONLY) CERTIFIED AND NON-CERTIFIED Low UV Alarm Problem is Flush system No audible alarm corrected Audible alarm Sensor test Audible alarm Replace sensor No audible alarm Problem is Clean sleeve & sensor No audible alarm corrected Audible alarm UVT below... -
Page 19: Maintenance
SLEEVE CLEANING & LAMP REPLACEMENT Sleeve cleaning Minerals in the water slowly form a coating on the sleeve. This coating must be removed because it reduces the amount of UV light reaching the water, thereby reducing purification performance. Basic models: please clean the sleeve regularly (3-4 times per year, or more often depending on water quality). Plus models: the need to clean the sleeve will be indicated by a low UV alarm (flashing red indicator light beside the sensor on control panel - see Control Panel section for details). When only cleaning is required, follow instructions and re-install the current lamp. Lamp replacement The amount of UV light created by the lamp decreases over time, requiring that the lamp be replaced every 12 months. NOTE: The UV system is designed to operate continuously and should not be shut off for short periods of time, such as over a period of less than three weeks. A, B4, C4 Models: Please keep track of your lamp's life. After 12 months follow these instructions to replace system with a new lamp. D4, E4, F4 and Plus Models : The system will automatically notify you after 12 months to replace the lamp. Follow these instructions. Equipment required: Clean cotton, Scale remover Cloth must be Cotton swab. - Page 20 Model A: Safety cap, lamp plug and power supply figures will look slightly different than those on your system. Model A: Squeeze sides opposite of tabs. Squeeze tabs Open a tap downstream of the UV unit to Strain relief release pressure. T hen, close this tap. wires should remain connected. Hold by sleeve bolt to remove lamp/sleeve assembly. For sleeve cleaning only: Let the system cool for 10 minutes. Skip to step 14. Note: Sleeve must be replaced if it cannot be completely cleaned or if it appears scratched or cracked. For lamp or sleeve replacement: Clean sleeve and follow steps 10-13.
- Page 21 Screw lamp into sleeve hand-tight. Caution: Over tightening will break the sleeve. Lamp Sleeve bolt Make sure lamp/sleeve assembly is centered. Caution: Over tightening will break the sleeve. For Basic models, Remove o-rings skip to step 18. and sleeve bolt from sleeve. Reinstall sleeve bolt with 2 new o-rings. * S oak tip of sensor for 30 minutes before cleaning...
- Page 22 Check for leaks. Align connections by rotating ring clamp (if equipped) to push lamp plug onto end of lamp. ring clamp Push safety If lamp was replaced and you have cap into a D4, E4, F4 or Plus model: place. Press and hold Lamp timer reset button for 5 seconds. Display should read 365. Disinfect the water lines. Refer to Disinfecting the Water Lines in Installation section.
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Page 23: Warranty
WARRANTY Our Commitment VIQUA is committed to ensuring your experience with our products and organization exceeds your expectations. We have manufactured your UV purification system to the highest quality standards and value you as our customer. Should you need any support, or have questions about your system, please contact our Technical Support team at 1.800.265.7246 or technicalsupport@viqua.com and we will be happy to assist you. We sincerely hope you enjoy the benefits of clean, safe drinking water after the installation of your TrojanUVMax ® purification system. How to Make a Warranty Claim NOTE: To maximise the disinfection performance and reliability of your TrojanUVMax product, the system must be properly sized, installed and ® maintained. Guidance on the necessary water quality parameters and maintenance requirements can be found in your Owner’s Manual. In the event that repair or replacement of parts covered by this warranty are required, the process will be handled by your dealer. If you are unsure whether an equipment problem or failure is covered by warranty, contact our Technical Support team at 1.800.265.7246 or e-mail technicalsupport@ viqua.com . Our fully trained technicians will help you troubleshoot the problem and identify a solution. Please have available the model number (system type), the date of purchase, the name of the dealer from whom you purchased your TrojanUVMax ® product (“the source dealer”), as well as a description of the problem you are experiencing. To establish proof of purchase when making a warranty claim, you will either need your original invoice, or have previously completed and returned your product registration card via mail or online. Specific Warranty Coverage Warranty coverage is specific to the following TrojanUVMax products: Models A , B4–F4, D4 Plus-F4 Plus (certified and non-certified). Warranty ® coverage is subject to the conditions and limitations outlined under the heading “General Conditions and Limitations” below. Ten-Year Limited Warranty for UV Chamber VIQUA warrants the UV chamber on the TrojanUVMax ®... - Page 24 603037_Rev_H Printed in Canada. Copyright ©2011, VIQUA – a Trojan Technologies Company, Guelph, Ontario, Canada.
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