Trouble-Shooting - Pentair EZ3400 EasyTouch Owner's Manual

4-function hand-held wireless remote control
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TROUBLE-SHOOTING

Symptom
POWER LED does not light.
COM LINK LED does not light or blink.
In normal operation LED will blink at
least every 2 seconds.
COMMAND LED does not light when
Hand-held Remote button(s) is pressed
- unit fails to operate.
Unit functions, but some circuits do
not work, or operate the incorrect
circuit.
Unit fails to operate, or fails to operate
dependably at range.
Unit seems to turn on or off circuits
without the user / Hand-held Remote.
Unit dependably turns equipment ON,
but once equipment is running it does
not dependably turn equipment OFF,
or range is greatly reduced when
equipment is running.
Unit operates, but has greatly
reduced range compared to prior
function.
P/N 520044
Possible Cause
LX Control Center does not
have power.
Defective cable or connection
to the LX Control Center.
Defective receiver board.
Defective cable or connection to the
LX Control Center.
Defective receiver board.
Address switches are incorrectly
configured.
Hand-held Remote battery has failed.
Defective Hand-held Remote or receiver.
Circuit selection switches are
incorrectly set.
Undue electrical noise.
Too many obstructions between the
Hand-held Remote and receiver.
Receiver unit is too near the ground.
A nearby home is operating a similar
wireless unit.
Undue electrical noise is being
produced by one or more pieces of
equipment in close proximity to
the receiver.
Hand-held Remote battery is failing.
6
Solution
Insure power is being supplied
and that the LX Control Center
operates correctly without the
receiver installed.
Verify the function of the board
using known good cable set.
Contact factory or service center.
Verify the function of the board using
known good cable set.
Contact factory or service center.
Verify that the address switches on
the Hand-held Remote and receiver
board are correct and match.
Replace Hand-held Remote battery.
Contact factory or service center.
Verify settings of SW1 through
SW4 on the receiver board.
Relocate the receiver away from
equipment such as blower motors.
Relocate the receiver in a location
that provides fewer obstructions to
the area the user commonly
operates the Hand-held Remote.
Relocate the receiver to maximize
the distance between the receiver
antenna and the ground.
Select an alternate address code for
the Hand-held Remote and receiver.
I.e. change the switches on both boards
to an alternate, but matching setting.
Relocate the receiver away from
equipment such as blower motors.
Relocate the receiver in a location
that provides fewer obstructions to
the area the user commonly operates
the Hand-held Remote.
Replace Hand-held Remote battery.
Rev. C 10-31-02

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