Telstra 4G MY POCKET WI-FI PLUS Getting To Know Manual
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Telstra 4G MY POCKET WI-FI PLUS Getting To Know Manual

Telstra 4G MY POCKET WI-FI PLUS Getting To Know Manual

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GETTING TO
KNOW YOUR
TELSTRA PRE-PAID
4G MY POCKET
WI-FI PLUS

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Summary of Contents for Telstra 4G MY POCKET WI-FI PLUS

  • Page 1 GETTING TO KNOW YOUR TELSTRA PRE-PAID 4G MY POCKET WI-FI PLUS...
  • Page 2 LET’S GET THIS SHOW ON THE ROAD Your Telstra Pre-Paid 4G My Pocket Wi-Fi Plus has been tested to the highest standards to offer you the best possible coverage and speed experience on the network without equal. This guide will help you get connected as quickly and as easily as possible.
  • Page 3 WHAT’S INSIDE Safety first Let’s get started Getting connected Monitoring your data usage Wi-Fi home page Extra features Problem solving Extra bits you should know...

  • Page 4: Safety First

    SAFETY FIRST Please read all the safety notices before using this device. This device is designed to be used at least 20cm from your body. Do not use the device near fuel or chemicals or in any prescribed area such as service stations, refineries, hospitals or aircraft.
  • Page 5 transmits at a higher power, may get hot and may have a significantly shorter battery life. Declaration of conformity – specific absorption rate (SAR) Your device is designed to be used at least 20cm from the body. We declare that the product detailed in this manual, and in combination with our accessories, conforms with the essential requirements of the Radio Communications...

  • Page 6: Let's Get Started

    LET’S GET STARTED Your package contains the following: • T elstra Pre-Paid 4G My Pocket Wi-Fi Plus device with built in battery • Telstra Pre-Paid SIM card (inserted in device) • Telstra Pre-Paid Welcome Guide • This Getting Started Guide • Micro USB cable • AC adapter • Manufacturer’s warranty card...
  • Page 7 YOUR TELSTRA PRE-PAID 4G MY POCKET WI-FI PLUS External Antenna Ports SIM Card Slot Wi-Fi Protected Power Setup...
  • Page 8 The display shows you the status of your Telstra 4G Pre-Paid My Pocket Wi-Fi Plus. Number of users connected Messages Signal Battery level strength Data usage meter Wi-Fi Name Wi-Fi Password...
  • Page 9 Wi-Fi Name (SSID) and Wi-Fi Password (Security Key) You can change the Wi-Fi Name and Wi-Fi Password to your own preferences via the Wi-Fi home page. See page 15. Quick reference section Default Wi-Fi Name Displayed on the front (SSID) screen of your device when powered on.

  • Page 10: Getting Connected

    • Y our SIM card should already be inside the device. Check to make sure. Open the SIM card slot cover by lifting the flap and insert SIM as shown below. 2. Switch on your Telstra Pre-Paid 4G My Pocket Wi-Fi Plus • P ress and hold the Power key until the screen lights up.
  • Page 11 3. Search for wireless networks • C heck to make sure your computer or other device has Wi-Fi enabled and search for wireless networks. Select the Wi-Fi Name displayed on your device screen. • E nter the Wi-Fi Password exactly as shown on the screen. Note that your password is case sensitive. Searching for wireless networks For Windows Click on the Internet Access icon, usually found on the...
  • Page 12 • A ctivate online via telstra.com/activate For more information on activating or managing your service see your Telstra Pre-Paid Welcome Guide. Important: Once you activate or recharge your service, restart your device to refresh. Your service number will be displayed on your Wi-Fi home page at http://m.home...
  • Page 13 5. Ending your session • S witch your device off, or disconnect via your computer or other device.

  • Page 14: Monitoring Data Usage

    MONITORING DATA USAGE On-device data usage meter Your device includes an on-screen meter, which displays amount of data used and remaining days left till your data expires. You will be notified when your balance is running low or if your credit has expired. You can dismiss this notification by pressing the Navigation key.
  • Page 15 Device home page usage meter The status bar at the top of your Wi-Fi home page shows a data usage meter similar to the one displayed on your device. The status bar shows amount of data used and remaining days left till your data expires.

  • Page 16: Home Page

    Password: password For full details on using your Wi-Fi home page click Help. Your service number will be displayed on your Wi-Fi home page. Make a note of this service number if contacting Telstra so we can access your account details.
  • Page 17 Getting the most from your Wi-Fi home page The status bar at the top of the page shows icons displaying network, messages, connected users and battery life. In addition you can also monitor data usage and receive notifications including software updates and data usage.
  • Page 18 How to change Wi-Fi Password (Security Key) and/or Wi-Fi Name (SSID) • Select Settings tab, then select Wi-Fi Settings. • Select Basic Settings. • I nput a new Wi-Fi Password or Wi-Fi Name, then click Apply located at bottom of page. If changing your password please ensure you keep a record of it and store in a safe place.
  • Page 19 How to change Wi-Fi home page password • S elect Settings tab, then select Device Settings. • S elect Account Management and input current password and new password. • Then click Apply. If you modify your Wi-Fi Name or Password, you will need to disconnect and reconnect your device.

  • Page 20: Extra Features

    EXTRA FEATURES Using an external antenna Using an external antenna may be recommended in areas of lower coverage to improve your device performance. MIMO Dual TS9 antennas are available from your retailer. Insert the connector carefully to avoid damage to your device.

  • Page 21: Software Updates

    Software updates Updating your device software when updates are available helps to ensure your device continues to give maximum performance. Automatic software updates • S oftware updates will be sent to your device automatically. • W hen an update is received, you can select either Download Now or Later. • I f you select ‘Later’ then you will need to go through the steps to manually update.
  • Page 22 Get connected when you’re travelling overseas with Telstra Pre-Paid international roaming. International roaming is already set up on your Telstra Pre-Paid service, however different rates apply to use your service overseas. For a full list of countries and charges for international roaming...

  • Page 23: Problem Solving

    If you are having an issue accessing the internet try the following suggestions: • D o you have any recharge credit? Your device will display on the screen if your credit has expired, or visit m.telstra.com to view your balance. • T urn off your device and, wait 10 seconds, then power your device on. • Restart your computer.
  • Page 24 Frequently asked questions How do I go back to the home page (Web Interface)? Open your browser and type in http://m.home or http://192.168.0.1 What is my Admin Password? The Admin Password for the home page (Web Interface) enables you to configure your hotspot. The default Admin Password is password.

  • Page 25: Technical Specifications

    Technical specifications Network and 4G 700/900/1800/2100/2600 MHz Frequency Band 3G 850/900/2100 MHz Wi-Fi working range Approx 25m radius in free space Wi-Fi Connections Supports up to 10 users Dimensions (W×H×D) 104 x 64.5 x 14mm Weight 106g External Antenna Ports Up to 300 hours Standby time Operating Systems...
  • Page 26 Telstra at: • l ivechat.telstra.com or call 125 8880 or from a non Telstra phone call 13 2200 and say “Pre-Paid”. • S ee your warranty card for warranty and service information.

  • Page 27: Extra Bits You Should Know

    3G in other coverage areas around Australia. Check coverage at telstra.com/coverage Network lock • Your wireless device is locked to the Telstra network. • W hen you insert a non-Telstra SIM card you are presented with unlock instructions. • Contact Telstra to obtain your 8 digit unlock code. • An unlocking fee may apply. • 5 incorrect attempts will block the unlock process and the device will then only work with a Telstra SIM card. • Contact Telstra for more information.
  • Page 28 NOTES...
  • Page 29 Windows is a trademark of the Microsoft group of companies. Mac is a trademark of Apple Inc., registered in the U.S. and other countries. The spectrum device and are trade marks and ™ ® are registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556.

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