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Optus securecam
user Guide.
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Table of Contents
Troubleshooting
Summary of Contents for Optus SecureCam
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Page 1: User Guide
Optus securecam user Guide. make nOte Of yOur Optus securecam details here username password username password username password securecam technical suppOrt 1300 653 964 BillinG enquiries Small and Medium Business Customers 133 343 133 697 Consumer Customers WeBsite mobile.optuszoo.com.au small & medium Business... -
Page 2: Table Of Contents
Register your SecureCam Account ..............................Adding a Wireless Connection between the Camera and Broadband Router ..........Positioning of Camera ....................................navigating the Optus securecam Website ............................Optus SecureCam Home Page ................................Logging into Optus SecureCam ..............................Your Account Home Page .................................. -
Page 3: Package Contents
package contents... -
Page 4: Getting Started
7. You will be directed to a Terms and Conditions page. If you agree to our Terms and Conditions select 8. You will now be directed to your Optus SecureCam Home Page. Your purchased cameras have now been added to your... -
Page 5: Adding A Wireless Connection Between The Camera And Broadband Router
Ensure you can have a connection to the camera via an Ethernet cable and your camera appears in the list of cameras on the Video page of the Optus SecureCam portal. Refer to the “Connect your Camera” and “Registering your Account”... -
Page 6: Navigating The Optus Securecam Website
Register new Accounts logging into Optus securecam 1. Log in by entering your Optus SecureCam pre-activated Mobile number as User ID and password. 2. If successful, you will be redirected to your Optus SecureCam Portal Account Home Page. 3. If unsuccessful, please contact Optus SecureCam Support on 1300 653 964. -
Page 7: Your Account Home Page
However, your subscribers will not be notified of any events. This setting is not recommended and should only be used in specific situations, such as when you are moving house. General information and Optus SecureCam notices Menu Column Account Status... -
Page 8: Subscribers
When a subscriber is added to your account, Optus SecureCam will automatically send an SMS to their Optus mobile containing instructions on how to install the Optus SecureCam mobile application. Refer to the section “Navigating the Optus SecureCam Mobile Application”... -
Page 9: History
history The History screen displays all of the events that have been received from your Camera. It displays the date and time that the event was received by the monitoring centre along with a brief description of the event. Submit or Clear search fields here Search fields... -
Page 10: Video
Video The Video screen shows the cameras that are connected to your account. View the Live Stream simply by clicking on the camera name. Click to install VLC player, to view video Drop down box to view public Cameras Camera List Select to view Edit &... -
Page 11: Viewing Live Video
When the camera detects motion it sends the footage to the Optus SecureCam servers. The recorded footage can be viewed any time through the Optus SecureCam portal or via your mobile. Additionally, if the footage was received within the notification schedule, it is flagged as an alarm and a notification text or email is sent out accordingly. -
Page 12: Schedules
Schedules are used to control motion detection and notification for your Optus SecureCam account. Once you setup a schedule (e.g. Outside Business Hours), you can then associate it with your camera(s). Optus SecureCam will then use the schedules to automatically turn motion detection and notification on and off for any cameras they have been linked to. -
Page 13: Video Alerts With Optus Securecam
“navigating your Optus securecam portal”. live View The Optus SecureCam service allows the subscribers to view live camera streams from their camera via the web browser or their Optus mobile. To view via web refer to “Video” section of “Navigating the Optus SecureCam portal”. -
Page 14: Navigating Optus Securecam Mobile
Optus SecureCam Mobile is an extension of the Optus SecureCam web site on your handset. Primarily it is for the purpose of viewing live cameras and video archives, but also allows you to view account status and history and to disable notification for a period of time. -
Page 15: Launch Application
The first time you use the application you will be required to enter a username and password. The username is the mobile number you used to register with. The password is the same password you selected for the Optus SecureCam website. Once you have entered your mobile number and password select “login” from the menu. -
Page 16: View Camera Live
You are presented with three options – “Live”, “Archive” and “History”. Live takes you back to the camera list to view live video. Archive shows a list of video events and archives. History shows events that have come through and notifications – similar to the Optus SecureCam website. -
Page 17: Archive
archive Selecting the archives screen presents you with a screen similar to below. It is ordered by your camera. Under each camera there is a list of video events listed by date. If the video event was received within a schedule an icon will appear along side the date. -
Page 18: Appendix A: Troubleshooting Your Camera
appendix a: troubleshooting your camera The following table lists camera conditions and their corresponding LED states. condition led color loading system after power on Steady red during booting procedure Steady green, blue and red detecting and setting network Steady green and blue. Blink red till IP address is confirmed after network is setup (system up) Blink green every second and steady red during the upgrade firmware process... -
Page 19: Appendix B: Troubleshooting Your Network
B: troubleshooting your network You can find our support pages and FAQ on http://mobile.optus.com.au. q1: My camera is powered on and the Ethernet cable is plugged in. How do I know if my camera has an IP address? Refer to Appendix A: Troubleshooting your Camera, if the network is up (system up) then Green will blink every second and steady red, please check the following items: 1. -
Page 20: Appendix C: Wireless Security Guide And Options
appendix c: Wireless security Guide and Options ssid - network id This is the name of the wireless network the camera is configured for. The field accepts up to 32 characters. The name must be exactly the same as that used in the wireless section of your router, or the connection will not be established. Note that SSID is sometimes written as ESSID. -
Page 21: Appendix D: Installing Vlc Media Player
VLC media player is required to view camera streams from the web. To install VLC media player. Click the VLC media player link in the Video section of the Optus SecureCam platform. Select to save file (please note where the file is saved to). -
Page 22: Technical Specifications
Fixed focal with fine tuning, 4.0mm, F2.0 SingTel Optus Pty Limited ABN 90 052 833 208 trading as Optus Communications, 1 Lyonpark Road, Macquarie Park NSW 2113 Australia. Optus, the Optus logo and ‘yes’ are trademarks of SingTel Optus Pty Limited. Optus Communications’ services are provided by Optus Networks Pty Limited ABN 92 008 570 330 and Optus Mobile Pty Limited ABN 65 054 365 696.
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