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Net 1 D-35 User Manual

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Summary of Contents for Net 1 D-35

  • Page 2 D-35 series • 3G modem, wireless WiFi router and Ethernet switch • E-mail, Internet and multi-media streaming • Network multiple PCs, Mac and Linux computers • Connects to EVDO Rev A • Data rates up to 3.1 Mbit/s downlink and 1.8 Mbit/s uplink •...

  • Page 3: Important Notice

    Net 1 accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Net 1 modem, or for failure of the Net 1 modem to transmit or receive such data. Safety and Hazards...

  • Page 4: Limitation Of Liability

    Notwithstanding the foregoing, in no event shall Net 1 aggregate liability arising under or in connection with the Net 1 product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price...

  • Page 5: Table Of Contents

    Table of Contents 1. Introduction ……………………………………….…...……….. 5 2. Product Overview …………………………….………...…...… 7 3. Knowing your Modem ……………………….……..………… 10 Package Contents ………………………………………………. 10 Modem Interface ………………………………………………… 10 System Components ……………………………………………. 13 4. Connecting and Configuring your Modem ….………..…… 15 5. Using USB with your Modem ……………….……..………… 19 6.

  • Page 6: Introduction

    Introduction Thank you for purchasing the Net 1 D-35 series EV-DO Modem (the Modem). This user manual will help you setup, configure and outline best practices for maximizing your wireless home network performance with the Modem. Please be sure to read through this User Manual completely, and pay special attention to the section entitled “Placement of your Modem for Optimal Performance”...
  • Page 7 In multistory homes, place the Modem on an upper floor. • Try not to place the Modem near a cordless phone (D-35 series only). 2. Avoid Obstacles and Interference Avoid placing your Modem near devices that may emit radio “noise,” such as microwave ovens.

  • Page 8: Product Overview

    In minutes you will be able to connect your computers to the Internet, share your Internet connection and network your computers. The following is a list of features that make your new Net 1 EV-DO Modem an ideal solution for your home or small office network. Implementation of these features depends on the particular service provider and account features you have chosen.
  • Page 9 Plug-and-Play Each Modem has been provisioned at the factory for use with a particular service provider. This sets the Modem to use particular radio channels and enables services specific for that provider. Although the Modem comes with drivers and enabling software, you don’t have to install and use them if you simply want to connect to the Internet using WLAN, assuming that your Modem has been activated with the network (The process of setting up your account is called activation.
  • Page 10 Integrated 802.11g Wireless Access Point (D-35 series only) 802.11g is an exciting new wireless technology that achieves data rates up to 54Mbps, nearly five times faster than 802.11b.

  • Page 11: Knowing Your Modem

    Knowing your Modem Packages Contents • EV-DO Modem • User Manual • Software CD with User Manual • RJ-45 Ethernet Networking Cable • USB Cable • Power Supply and Battery Modem Interfaces The Modem has been designed to be placed on a desktop or wall mounted. All of the cables exit from the front of the Modem for better organization and utility.
  • Page 12 Blinking Green Active data passed through the ports 6. Wi-Fi LED (D-35 series only) This LED indicates that your Modem is setup to have Wi-Fi capability. When the LED is blinking, it indicates that there are activities (data passed through).
  • Page 13 7. USB Connection to Computers Connect your wired (non-wireless) computer to this port using the supplied USB cable. 8. USB/RJ-45 Switch This switch allows your Modem to connect with your computer via either USB port or RJ-45 ports. 9. Connections to Computers (Wired Computer Ports) Connect your wired (non-wireless) computers to these ports.

  • Page 14: System Components

    System components Your Modem is just one part of a system designed to provide you with a wide range of communication features. Every component of the system is needed to enable these capabilities. Your host computing device Your notebook or PC hosts the Modem and runs the communication software: your web browser or email application and Connection Manager—the Modem enabling software.
  • Page 15 A CDMA service provider account Companies that operate CDMA networks and provide access to these networks are called service providers. To use the Modem, you must have an account with a CDMA service provider. Each service provider has its own pricing options. There may be flat rate accounts, which provide you a maximum number of minutes of network usage for a fixed monthly fee.

  • Page 16: Connecting And Configuring Your Modem

    Install Software Net 1 has provided our Install software to make installing your Modem a simple and easy task. You can use it to get your Modem up and running in minutes. The Install software requires that your Windows Me, 2000, or XP computer be connected directly to your Modem.
  • Page 17 • Quick Installation Guide • The Install Software CD with User Manual • The Modem • The Modem’s Power Supply • RJ-45 Ethernet Networking Cable Turn off any firewall or Internet-connection-sharing software on your computer. Insert the Install software CD into your CD-ROM drive. The Installation screen will automatically appear on your screen within 15 seconds.
  • Page 18 3.1 Click "Start", select "Connect To" and scroll down to "Show all connections" and left click it. 3.2 Right click "Local Area Connection" scroll down to "Properties" and left click it 3.3 Scroll down, select the “Internet Protocol (TCP/IP)”. Press the “Properties”...
  • Page 19 3.4 Check “Obtain an IP address automatically” 3.5 Check “Obtain DNS Server address automatically” 3.6 Click Ok to exit Properties 3.7 If asked to re-start the PC, click “YES”.

  • Page 20: Using Usb With Your Modem

    Using USB with your Modem The Modem has one USB Type B port to provide connectivity for computers equipped with USB. If you choose to use the USB with your Modem, you first need to install the provided USB device driver into your computer. This chapter provides the step-by-step process to install the USB device driver.
  • Page 21 Click “OK”. │ Step 2 Connecting the Modem to your PC 2.1. Turn off both the EV-DO modem and your PC. 2.2. Connect the included USB Cable to the USB port on your PC. 2.3. The Modem cable select switch, located between Ethernet and USB connectors, should be set to USB.
  • Page 22 │ Step 3 Window Device Setup Power ON the PC. After the boot-up process, you will see “Found New Hardware” screen appears. Select Next to install USB Select “Continue Anyway”. Press “Finish” to complete the process.
  • Page 23 The Diagnostic Port will be detected on your PC. Select Next to install. Select “Continue Anyway”. Press “Finish” to complete the process.
  • Page 24 Connecting to Data Service with USB connection After USB driver has been installed, you must use AxessManager to configure and connect the Modem to the network. Please refer to AxessManager Operational Guide chapter for detailed instructions. Make sure the Modem selector switch is set to USB position before attempting the connection.

  • Page 25: Connection Using Ethernet (Rj45) Ports

    Internet through the Ethernet (RJ-45) ports. Your modem has been pre-activated in the Net 1 network. Connect your computer with the Modem using the provided Ethernet (RJ-45) cable and you are ready to use the Internet.
  • Page 26 Double-click on “Network Connection”. Go to Local Area Connection Properties. Scroll down, select the “Internet protocol (TCP/IP)”. If there is no TCP/IP line listed, you will need to install TCP/IP first by pressing “Install…” button. Press the “Properties” button.

  • Page 27: Configuring Ethernet Connection

    Check “Obtain an IP address automatically”. Check “Obtain DNS Server address automatically”. Click OK to exit Properties If asked to re-start the PC, click “YES”. Configuring Ethernet Connection Your EV-DO Modem provides an embedded Web-based Management Utility to help you configure it using your Web Browser. Follow these steps to configure your Modem’s Ethernet connection.
  • Page 28 2. A pop-up window will appear. When prompt for User name and password, enter the following user id and password. User Name: admin Password: admin * If you have changed the user name and the password, enter the new user name and password.

  • Page 29: Axessmanager Operational Guide

    AxessManager Operational Guide AxessManager is a Software utility that allows the administration of your Modem. One computer at a time can log into the Modem via AxessManager for the purposes of making changes to the settings of the Modem. Once a user has logged in to make changes, all other computers connected to the Modem inherit the same settings.
  • Page 30 2. Battery Icon No battery Blinking red Battery error or very low Blue empty battery Battery low level Blue with 1 bar Battery level 25% Blue with 2 bars Battery level 50% Blue with 3 bars Battery level 75% Blue with 4 bars Battery level close to 100% Progressing 1- 4 bars Battery is charging...
  • Page 31 6. Info Text Messages There are various Info messages displayed in this window. These messages inform you various statuses of your Modem. No Device No devices connected to Modem Searching… Your Modem is searching EV-DO or 1X networks for services No Service Your Modem cannot detect any network after search completed...

  • Page 32: Using The Menu Window

    Using the Menu Window The Menu window is the main Interface that gives you access to more advanced settings of your Modem. The Menu window is a stand-alone, pop-up window that appears after you click the Menu button in the AxessManager main window. Once you enter the Menu window, navigating to different tabs may result in subsequent window pop-up to allow different configurations and settings of your Modem.
  • Page 33 A. System Selection This drop down menu lets you specify the wireless network that your Modem will scan and seek service from. There are 4 modes for which your Modem can operate: • EV-DO only • EV-DO and 1xRTT • 1xRTT only •...
  • Page 34 4. USB Connection Profile Tab This tab lets you define and manage the USB connection of your Modem. You only have to specify items in this tab if you choose to connect and operate your computer with the Modem via the USB port. Note that there is only one USB port on the Modem hence there is only one single user who can use the Modem in this mode.
  • Page 35 A. Profile List This window contains all the USB connection profiles previously defined in the computer currently in use to connect with the Modem and indicates which profile is active. Note that this list is stored in the computer and not in the Modem, hence any changes you make in the profiles are only stored locally.

  • Page 36: Web Manager User Interface

    Web Manager User Interface The Web Manager User Interface is a web-based tool that you can use to set up the Modem if you don’t want to use the default setting of Install CD. You can also use it to manage advanced functions of the Modem. From the User Interface, you can perform the following tasks: •...
  • Page 37 │ Step 2 Navigate web-based UI The Basic Setting page is the first page you will see when you access the web based Advanced User Interface (UI). The basic setting page shows you a quick view of the Modem’s login setting. All advanced setup pages can be reached from this page.

  • Page 38: Basic Settings

    2. Page Name The page you are on can be identified by this name. This User Manual will sometimes refer to pages by name. For instance “Advanced > LAN IP Setup” refers to the “LAN IP Setup” page. Basic Settings Clicking on the header of the “Basic Settings”...

  • Page 39: Configuring The Wireless Network Settings

    Configuring Basic Wireless Network Settings D-35 series only Clicking on the header of the “Wireless Settings” tab will take you to the “Wireless Settings” header page. From this page, the Modem’s Wi-Fi router wireless radio can be enabled or disabled (the default setting is enabled).
  • Page 40 Using the Wireless Mode Switch Your Modem can operate in three different wireless modes: “g and b”, “g only”, and “b only”. g and b Mode In this mode, the Modem is compatible with 802.11b and 802.11g wireless clients simultaneously. This is the factory default mode and ensures successful operation with all Wi-Fi compatible devices.
  • Page 41 to operate on the proper channels for the country you reside in. The default channel is 11 (unless you are in a country that does not allow channel 11). The channel can be changed if needed. If there are other wireless networks operating in your area, your network should be set to operate on a channel that is different than the other wireless networks.

  • Page 42: Advanced Wireless Settings

    Advanced Wireless Settings To access additional features of advanced wireless settings, select “Advanced -> Wireless Setting” tab. Wireless On Check the box to enable the wireless function. If you do not want to use wireless WiFi network function, uncheck the box to disable all the wireless functions.

  • Page 43: Router Status

    2. Subnet Mask This is a unique, advanced feature of your Net 1 Modem. It is possible to change the subnet mask if necessary; however, do NOT make changes to the subnet mask unless you have a specific reason to do so. The default...

  • Page 44: Configuring Port Forwarding

    From this page, users can see all settings associated with the Modem’s router network functions. These functions include: Account Name and Firmware Version WAN Port: MAC Address, IP Address, DHCP choice, IP Subnet Mask and Domain Name Server Address LAN Port: MAC Address, IP Address, DHCP choice and IP Subnet Mask Wi-Fi Port *: SSID, Region, Channel, Mode, Wireless AP status (ON/OFF) and Broadcast Name status (ON/OFF)
  • Page 45 Note: This advanced feature should be employed by advanced users only. Disable Port Forwarding To disable Port Forwarding, check the box “Disable Port Forwarding”. Entering Settings into the Port Forwarding To enter settings, select the service from the dropdown box “Service Name”. You will see a list of common applications (FTP, HTTP, Net-Meeting…).
  • Page 46 Block Services The Modem can be configured to restrict access to the Internet, email, or other network services at specific IP and Ports. Restriction can be set for a single computer, a range of computers, or multiple computers. For example, to restrict Internet access to a single computer, enter the IP address of the computer you wish to restrict access to in the IP fields.
  • Page 47 MAC Block Services The MAC address filter is a powerful security feature that allows you to specify which computers are allowed on the network. Any computer attempting to access the network that is not specified in the filter list will be denied access. When you enable this feature, you must enter the MAC address of each client (computer) on your network to allow network access to each.

  • Page 48: Wan Setup

    Note: You will not be able to delete the MAC address of the computer you are using to access the Router’s administrative functions (the computer you are using now). WAN Setup Clicking on the header of the “WAN Setup” tab will take you to the “WAN Setup”...

  • Page 49: Lan Ip Setup

    To turn OFF the ping response, select “Not Respond to Ping on Internet Port” and click “Apply”. The Modem will not respond to an ICMP ping. HTTP Blocking To turn OFF the HTTP response, select “Not Respond to HTTP on Internet Port”...

  • Page 50: Dynamic Dns Setup

    1. IP Address: The “IP address” is the internal IP address of the Modem. The default IP address is “192.168.2.1”. To access the Web Manager User Interface, type this IP address into the address bar of your browser. This address can be changed if needed. To change the IP address, type in the new IP address and click “Apply”.

  • Page 51: Static Route

    Use a Dynamic DNS Service Check the box to enable DDNS. Service Provider Choose your DDNS provider from the drop down menu. Host Name Enter the Host Name that you registered with your DDNS service provider. User Name Enter the Username for your DDNS account. Password Enter the Password for your DDNS account.

  • Page 52: Troubleshooting

    Troubleshooting Problem: Installation CD does not automatically start. Solution: If the CD-ROM does not start the Install software automatically, it could be that the computer is running other applications that are interfering with the CD drive. 1. If the Install screen does not appear within 15—20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer”...
  • Page 53 changing this setting. • If you are still unable to access the Internet after verifying these settings, please contact your Service Provider Technical Support. Problem: • The Install software completed installation, but my web browser doesn’t work. • I am unable to connect to the Internet. The Modem’s “Signal” light is on and the “Connect”...
  • Page 54 1. Look at the lights on your Modem. Your Modem’s lights should be as follows: • The “Power” light should be on. • The “Connected” light should be on and not blinking. • The “WAN” light should be either on or blinking. 2.
  • Page 55 the ranges 192.168.0.2 to 192.168.0.99 and 192.168.0.151 to 192.168.0.254. F. Enter the Subnet Mask, 255.255.255.0. G. Enter the Default Gateway, 192.168.0.1 (Router’s default IP address). H. Toward the bottom of the window, select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS server (provided by your ISP).
  • Page 56 On some Mac OS, users may experience difficulties with setting up WEP encryption. In such cases, please use WPA encryption or non-encrypt connection. Problem: My wireless network performance is inconsistent. Data transfer is sometimes slow. Signal strength is poor. I am having difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection.
  • Page 57 change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless card’s connection. In the “Properties” dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced”...

  • Page 58: Technical Specification

    Technical Specifications This chapter provides technical product data for the Modem. Radio frequency and electrical specifications Frequency Rx: 463 ~ 468 MHz MV410 Range Tx: 453 ~ 458 MHz Frequency Rx: 859.64 ~ 893.37 MHz MV420 & MV440 Range Tx: 824.64 ~ 848.37 MHz Frequency MV430 &...

  • Page 59: Glossary

    Appendix A: Glossary One Times Radio Transmission Technology (the “one times” refers to the frequency spectrum). Supports Internet connections with data rates up to 153 Kbps. Actual speed depends on the network conditions. Compare to 1x EV-DO. 1x-EVDO A high speed standard for cellular packet data communications Rev.
  • Page 60 reacquired and the original PPP session resumes. Electronic Serial Number—The unique first generation serial number assigned to the Modem for cellular network use. Compare to MEID. Federal Communications Commission. The U.S. federal agency that is responsible for interstate and foreign communications. The FCC regulates commercial and private radio spectrum management, sets...
  • Page 61 packet A short fixed‐length block of data including a header that is transmitted as a unit in a communications network. Personal Communications Services—A cellular communication infrastructure that uses a different frequency range than AMPS. roaming A cellular subscriber is in an area where service is obtained from a cellular service provider that is not the subscriber’s provider.

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