Page 1 USER MANUAL Thrane IP Handset...
Page 3: User Manual
Thrane IP Handset User Manual Document number: 98-126059-H Release date: October 19, 2011...
Page 4 Disclaimer Any responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane & Thrane. The information in this manual is provided for information purposes only, is subject to change without notice and may contain errors or inaccuracies.
Page 5: Safety Summary
Safety Summary The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment.
Page 6: About The Manual
About the Manual Intended readers This manual is a user manual for the Thrane IP Handset. The readers of the manual include anyone who is using or intends to use the IP Handset. No specific skills are required to operate the IP Handset.
Page 7 Typography In this manual, typography is used as indicated below: Bold is used for the following purposes: • To emphasize words. Example: “Do not touch the antenna”. • To indicate what the user should select in the user interface. Example: “Select Settings > Display”. Italic is used to emphasize the paragraph title in cross- references.
Page 9: Table Of Contents
Table of Contents Safety Summary ..............iii About the Manual .............. iv Chapter 1 Introduction Welcome ................1 Your IP Handset ..............2 ................2 Description ............3 The wired IP Handset ............4 The wireless IP Handset Features ................5 Chapter 2 Getting started Getting started with the wired IP Handset ......7 .................7 Introduction ................8...
Page 10 Table of Contents IP Handset keypad and display .........27 ................27 The keypad ................33 The display Chapter 3 Operating the IP Handset User interfaces ..............39 IP Handset functions ............40 ..............40 Handling calls ........48 Making a call using a BGAN terminal ......49 Making a secure call from the IP Handset ..............54...
Page 11 Cleaning the IP Handset ..........109 Disposal of the IP Handset Troubleshooting guide ............ 112 App. A Technical specifications Thrane IP Handset, wired ..........113 ..........113 Specifications, wired handset ........115 Outline dimensions, wired handset Thrane IP Handset, wireless ..........117 ...........117...
Page 12 Table of Contents...
Page 13: Introduction
Chapter 1 Introduction Welcome Congratulations on the purchase of your IP Handset! The IP Handset communicates using Voice over Internet Protocol (VoIP), which means that voice conversations are routed over the Internet or through an IP- based network. There are two variants of the IP Handset: A wired and a wireless variant.
Page 14: Your Ip Handset
Chapter 1: Introduction Your IP Handset Description The IP Handset is used for making phone calls over an IP based network. When used with a BGAN terminal, the communication is IP based between the handset and the BGAN terminal. From the BGAN terminal, the call is transmitted as a normal circuit-switched call.
Page 15: The Wired Ip Handset
The wired handset is powered directly from the LAN interface using Power over Ethernet (PoE), so an external power supply is not needed. The TT-3670A Thrane IP Handset & Cradle, wired, includes the following main units: • TT-3672A Thrane IP Handset, wired •...
Page 16: The Wireless Ip Handset
Due to the improved power management the wireless IP Handset can be on stand-by time for up to 24 hours. The TT-3670B Thrane IP Handset & Cradle, wireless, includes the following main units: • TT-3672B Thrane IP Handset, wireless •...
Page 17: Features
Chapter 1: Introduction Features The IP Handset offers the following features:  Plain voice communication over Internet or IP based network  Secure voice communication over Internet or IP based network  Start and stop IP data connections in a connected BGAN terminal ...
Page 18 Chapter 1: Introduction Features...
Page 19: Getting Started
Chapter 2 Getting started This chapter describes how to install and start up the IP Handset and make the first call. It also gives an overview of the display and keypad and explains how to navigate with the keypad. Getting started with the wired IP Handset Introduction The wired IP Handset connects to the cradle with a coil cord.
Page 20: Connectors
Chapter 2: Getting started Connectors IP Handset connectors The IP Handset has a coil cord with a LAN connector for connecting to the cradle or directly to a LAN (PoE) interface. The handset also has two connectors on the side of the handset: •...
Page 21: Connecting The Cables To The Ip Cradle
Chapter 2: Getting started Connecting the cables to the IP cradle To connect the cables to the IP cradle, do as follows: 1. Remove the two screws holding the centre cover in the bottom of the cradle and take off the cover. J101 J103 Fit coil cord...
Page 22 Chapter 2: Getting started • Connect the wires of a LAN cable to the terminal block marked J101. The text next to the terminal block indicates which signal goes where. 4. Mount cable relief at the cable exit from the cradle. Note Make sure the cable relief matches the size of the cable.
Page 23: Installing The Cradle
Chapter 2: Getting started Installing the cradle Mount the cradle on a wall or a desktop with 3 screws fitting in the holes indicated in the drawing below (front view). Getting started with the wired IP Handset...
Page 24: Connecting The Wired Ip Handset To A Bgan Terminal
Chapter 2: Getting started Connecting the wired IP Handset to a BGAN terminal Note The LAN interface on the BGAN terminal must supply Power over Ethernet. To connect the wired IP Handset to a BGAN terminal do as follows: 1. Start up the BGAN terminal as described in the user manual for the terminal.
Page 25: Starting Up The Wired Ip Handset
Chapter 2: Getting started Starting up the wired IP Handset To switch on the IP Handset The wired IP Handset is automatically powered when it is connected to a LAN interface with PoE. If the handset has been switched off, you can switch it back on by pressing and holding the on hook key until the display lights up.
Page 26: Getting Started With The Wireless Ip Handset
Chapter 2: Getting started Getting started with the wireless IP Handset Introduction Overview The wireless IP Handset connects to a wireless access point, which is connected to a BGAN terminal or other IP connection or directly to a BGAN terminal with integrated wireless access point. The internal battery is charged from the dedicated cradle connected to an external power supply.
Page 27: Preparing The Hardware
Chapter 2: Getting started IP Handset connectors The handset has two connectors on the side of the handset: • one connector for connecting a headset. • one Mini-USB 5-pin connector, for charging the handset from a computer or USB charger. Mini-USB Jack connector for headset Preparing the hardware...
Page 28 Chapter 2: Getting started To connect an external power supply to the cradle The cradle for the IP Handset serves as a charger when it is connected to an external power supply (10-32 V DC, 7 W). If you only have access to AC power, a compatible AC-DC power supply, TT- 3682L, is available from Thrane &...
Page 29 Chapter 2: Getting started The connector on the EXPLORER power supply is compatible with this connector. • Using the internal terminal block (J101). Connect the wires from your DC supply to DC+ and DC- in the terminal block J101. 4. Secure the cable with a cable relief at the cable exit on the cradle. Note Make sure the cable relief matches the size of the cable.
Page 30: Charging The Ip Handset
Chapter 2: Getting started Charging the IP Handset Introduction The battery icon next to the handset icon in the top right corner of the display shows the battery status of the handset. When the battery level is critically low, the handset makes a sound and shows a message, and the icon starts flashing to indicate that the battery needs recharging.
Page 31 Chapter 2: Getting started 2. Connect the other connector on the cable to a USB port on your computer or your USB charger. The IP Handset automatically starts the charging process. Indications during charging process A message appears briefly in the display, the IP Handset makes a sound and the battery icon is animated to show that the battery is charging.
Page 32: Connecting The Ip Handset To A Wireless Access Point
Chapter 2: Getting started Note If the IP Handset is out of use for a longer period of time, recharge the battery every two years to avoid deterioration of the battery. Connecting the IP Handset to a wireless access point Note This procedure is only needed at the first connection.
Page 33: Establishing A Connection Using Bgan Terminal
Chapter 2: Getting started The handset now attempts to connect to your wireless access point. If the access point is connected to a BGAN terminal, see Establishing a connection using BGAN terminal on page 21. When the handset is connected to the access point, the display shows Connected.
Page 34: Establishing A Connection
Chapter 2: Getting started Establishing a connection When the handset is connected to the BGAN terminal, it is automatically registered in the terminal and assigned the first available local number, if the start up option Auto BGAN SIP is selected. If, for some reason, you need another password or local number, you need to set up the following in the handset and in the web interface of the BGAN terminal (the start up option Auto BGAN SIP must be disabled!):...
Page 35 Chapter 2: Getting started To enter the BGAN terminal’s SIM PIN, do as follows: 1. From the main screen of the handset, press the centre select key to enter the menu system. 2. Select BGAN. 3. Select Enter PIN code. Note This menu item is not available if the PIN has already been accepted.
Page 36: Changing User Name And Password For An Ip Handset
Chapter 2: Getting started IP Handset ready When the display shows the handset ready symbol in the upper right corner, the handset is ready for making a call. If the handset ready symbol is crossed out you cannot make a call. The display will normally show a message explaining why the handset is not ready.
Page 37 You can use the local number as the password as well, i.e. 0501 to 0516. Note The Thrane IP Handset only supports numbers (no letters) in the password. 7. Exit the menu. To enter user name and password in the BGAN terminal...
Page 38: Making The First Call
Chapter 2: Getting started Making the first call To make a call, do as follows: 1. Type the phone number on the keypad. If the number is in the Contacts list of the handset, you can also select the number from there and dial up with the off hook key.
Page 39: Ip Handset Keypad And Display
Chapter 2: Getting started IP Handset keypad and display The keypad The following drawing shows the keypad of the handset. Volume up Up/ Down/ Left/ Right Select Left select Right select Off hook On hook/ Power Volume down Alpha-numeric keys The next sections explain the functions of each key in the keypad.
Page 40 Chapter 2: Getting started Control keys The below table shows the functions of the control keys in the upper section of the keypad. Functions Left select. Selects the function shown in the display just above the key (left soft key). Right select.
Page 41 Chapter 2: Getting started Functions Select (centre). Selects/confirms the function highlighted in the display.   Navigation.   Navigates through the menu system in the display.   Right/Left are also used to change settings in the menus. From main screen:  Volume up,  down See also Keypad shortcuts on page 32.
Page 42 Chapter 2: Getting started Alpha-numeric keys This section shows the functions of the alpha-numeric keys in the lower section of the keypad. The functions available depend on whether you are typing a phone number (number mode) or text (text mode). In number mode, you get the number of the key pressed.
Page 43 Chapter 2: Getting started Numeric output Lowercase output Uppercase output g h i G H I j k l J K L m n o M N O p q r s P Q R S t u v T U V w x y z W X Y Z [space]...
Page 44 Chapter 2: Getting started To navigate with the keypad To enter the menu system from the main screen, press the centre select key. To move through the menus, press the navigation keys (arrows). To select a highlighted menu item, press the centre select key. To select one of the items in the action texts area, press the key just below the text you want to select.
Page 45: The Display
Chapter 2: Getting started The display The colour display of the IP Handset is divided into sections with different types of information. The sections are outlined below. Signal (and battery) Time General IP Handset status for BGAN terminal indications call status Battery and signal status for wireless IP Handset...
Page 46 Chapter 2: Getting started Time The display shows the time of day. The format is selectable in the Settings > Date and time menu. General indications General indications are icons that show dynamic information such as missed calls, sounds off, keypad locked and microphone muted. For explanations of the icons, see Icons in the display on page 35.
Page 47 Chapter 2: Getting started Icons in the display The below table explains the icons in your display. Icon Meaning Wireless handset (used together with signal strength and battery status). BGAN terminal connected (used together with signal strength and battery status if relevant). Signal strength for wireless handset and/or for BGAN terminal.
Page 48 Chapter 2: Getting started Icon Meaning Incoming call in progress. Outgoing call - not yet answered. Outgoing call in progress. Call ended. Missed call. See the Call log for information on the call. The microphone is muted. To reactivate the microphone, select Options (left select key) >...
Page 49 Chapter 2: Getting started Icon Meaning This symbol is used in the Contacts list to indicate that the number is from the phone book of the BGAN terminal and is read-only. When an alpha-numeric key is pressed from inside the Contacts list, this symbol is shown while the handset is searching for entries with the letter pressed.
Page 50 Chapter 2: Getting started Screensaver You can choose to have a screensaver activated when the handset is not used for one minute. This screen shows only the time, handset status and general indications such as missed calls. When you press a key the display returns to the normal display function.
Page 51: Operating The Ip Handset
Chapter 3 Operating the IP Handset This chapter describes how to use the IP Handset. It also describes how to configure the handset and use the display menu system, including a short description of how to use the IP Handset with a BGAN terminal. For information on how to connect and start up the handset, and how to navigate with the keypad, refer to the previous chapter, Getting started.
Page 52: Ip Handset Functions
Chapter 3: Operating the IP Handset IP Handset functions Handling calls Handset ready When the status field for the IP Handset shows ready , you can make or receive calls. To make a call To make a call, simply type the phone number and press or #.
Page 53 Chapter 3: Operating the IP Handset The display shows the progress as follows: Press off hook The call is answered Hang up You can also call a number from your contacts or from a list of recent calls: • Contacts: Press the right select key from the main screen and move to the contact you want to call.
Page 54 Chapter 3: Operating the IP Handset For information on how to make calls using a BGAN terminal, see Making a call using a BGAN terminal on page 48. To receive a call When the handset is ringing, the display shows the calling name or number, if known.
Page 55 Chapter 3: Operating the IP Handset To transfer a call, do as follows: 1. Having taken the call, you press Options. 2. Scroll to Transfer <number to transfer> and press Select. 3. If the local numbers are entered in the phone book, the display shows the local numbers available for transferring the call.
Page 56 Chapter 3: Operating the IP Handset 4. If there are no entries for local phones in the phone book, select Enter number and press Select. In the example the call is transferred to the local phone 0503. 5. Enter the local number, in this case 0503, and press Transfer.
Page 57 Chapter 3: Operating the IP Handset To transfer a call with announcement When transferring a call, you can put the current call on hold, call the new number and announce the call to be transferred, terminate the announcement call and then transfer the original call. To transfer a call with announcement, do as follows: 1.
Page 58 Chapter 3: Operating the IP Handset 2. Select Hold and press Select. 3. The incoming call is put on hold. 4. Select Enter number to enter the local number you want to transfer the call to or select Contact search to select a number from the Contacts list.
Page 59 Chapter 3: Operating the IP Handset 6. When 0503 picks up the call you can announce the original call that is on hold. 7. To be able to transfer the original call that is on hold, the announcement call to the local number must be terminated, either by you or the final recipient.
Page 60: Making A Call Using A Bgan Terminal
Chapter 3: Operating the IP Handset To end or reject a call Press the on hook key to end an ongoing call or to reject an incoming call. When the handset is in hand-held mode, you can also end the call by placing the handset in the cradle.
Page 61: Making A Secure Call From The Ip Handset
Chapter 3: Operating the IP Handset +870 <Mobile number> • + is the prefix used in front of the country code for international calls. This is 00 when calling from most countries. • Mobile number: The mobile number of the BGAN terminal you are calling. Example: If you are calling from Denmark and the mobile number for 3.1 kHz Audio is 772112345 on your BGAN terminal, and you want to make a call to the BGAN terminal using 3.1 kHz Audio, dial 00 870...
Page 62 Chapter 3: Operating the IP Handset To configure a router or a BGAN terminal do as follows: Unit Description Router Please refer to the manufacturer’s documentation. BGAN terminal The configuration of the IP connection of the BGAN terminal determines the speech quality of the IP Handset.
Page 63 Chapter 3: Operating the IP Handset To make a secure call 1. To make a secure call, type the phone number and press or #. 2. To go secure, the caller or the person called presses Main options, then Go secure to initiate a secure session.
Page 64 Chapter 3: Operating the IP Handset 3. You must verify the string. Compare your own string with the peer string. Example: Say the first 2 symbols and the peer (i.e. the person called) says the last 2 symbols. If the comparison of the SAS is ok, press Yes.
Page 65 Chapter 3: Operating the IP Handset Failed secure session A secure session may fail because the negotiation protocol fails or because the verification of authentication certificates fails. If the negotiation protocol fails, the status window shows a warning. You hear an audio signal in the IP Handset to inform you that the session failed to go secure.
Page 66: Quick Settings
Chapter 3: Operating the IP Handset Quick settings To control the volume in the earpiece To adjust the voice volume during a call (with the display in the main screen), press  or  on the keypad. To use hands-free operation To enable hands-free operation during a call, use the right select key to select Handsfree.
Page 67 Chapter 3: Operating the IP Handset To mute the microphone You can mute the microphone of the IP Handset. To mute the microphone during a call, do as follows: 1. Select the left Options menu. 2. Select Microphone mute. To lock the keypad You can lock the keypad of the IP Handset.
Page 68: How To Enter Text In The Ip Handset
Chapter 3: Operating the IP Handset 2. Select Night mode. To set the IP Handset to automatic switch between day and night mode see To set up the display on page 74. To use stealth mode Stealth mode is used when the IP Handset should not be noticed. In stealth mode you can turn off all lights in the display and/or sounds for external events.
Page 69: Using A Headset
Chapter 3: Operating the IP Handset Example To type “He”, do as follows: 1. Press  one or two times until the lower left corner of the display shows upper case letters. 2. Press the key 4 ghi two times to display the letter H. 3.
Page 70: Ip Handset Menus
Chapter 3: Operating the IP Handset IP Handset menus The menu system gives you access to the user parameters of the IP Handset. To access the menu system from the main screen, press the centre select key. Move around in the menus with the arrow keys and select with the select keys. Leave the menu system by pressing the on hook key.
Page 71: Call Log
Chapter 3: Operating the IP Handset Call log The IP Handset logs all calls and dialled numbers. The log entry shows the name (if known), the number, time of the call and duration. Note that the call log can hold maximum 100 calls. You can delete calls from the call log. To display the call log To display the call log do as follows: 1.
Page 72 Chapter 3: Operating the IP Handset To delete a number from the call log To delete a number from the call log do as follows: 1. In the call log, go to the call and select Options. 2. Select Delete. 3.
Page 73: Contacts
Chapter 3: Operating the IP Handset Contacts Use the contact list of the IP Handset to find a contact and make a call or manage your contacts. You have access to the contacts in the BGAN phone book. To display your contacts To display your contacts, do one of the following: •...
Page 74 Chapter 3: Operating the IP Handset 4. Scroll to Number and select Edit. 5. Type in the number of your contact and select OK. The number can be maximum 32 characters. To edit a contact To edit a contact, do as follows: 1.
Page 75: Status
Chapter 3: Operating the IP Handset Status In the Status section you find the serial number of the IP Handset and the network settings. Use this menu to display the software version of the IP Handset. To view status for the handset, do as follows: 1.
Page 76: Network
Chapter 3: Operating the IP Handset Network Note The Wireless network menu described in the following sections is only available in the wireless handset. For the wired handset, go to To select the IP address mode on page 69. To connect the IP Handset to the wireless network If the handset has been connected to the wireless access point before, it will automatically attempt to establish a connection as soon as the access point is within reach.
Page 77 Chapter 3: Operating the IP Handset 4. Select Connect at the network you want to connect to. If your access point does not use encryption, the handset will automatically connect and create a new profile for the access point. 5. If your access point uses encryption and it is the first time you connect, you are prompted for security settings, select OK to enter the Profiles menu.
Page 78 Chapter 3: Operating the IP Handset To edit a Wireless network profile To edit a Wireless network profile, do as follows: 1. From the main menu, select Network > Wireless network. 2. Select the access point you want to change profile for. 3.
Page 79 Chapter 3: Operating the IP Handset To delete a Wireless network profile To delete a Wireless network profile, do as follows: 1. In the Wireless network list, go to the access point for which you want to delete the profile. 2.
Page 80 Chapter 3: Operating the IP Handset To create a new Wireless network profile Normally a new profile is automatically created when you connect to an access point. If needed, you can define a profile for an access point that is not currently within reach.
Page 81 Chapter 3: Operating the IP Handset To set the country for Wireless network use To make sure you have the right settings for the country your IP Handset is currently located in, you have to enter the country in the handset. Important In some countries, the use of Wireless networks (WLAN) is not allowed.
Page 82: Settings
Chapter 3: Operating the IP Handset 4. If you selected not to use DHCP, scroll down to IP address. 5. Click Edit, type in the IP address and select OK. 6. Continue to Subnet mask, Gateway, Primary DNS and Secondary DNS and enter them in the same way.
Page 83 Chapter 3: Operating the IP Handset To adjust the sound You can adjust the ringing tone, the tone volume and the keypad click. To adjust the sounds of the handset, do as follows: 1. From the Settings menu, select Sound. 2.
Page 84 Chapter 3: Operating the IP Handset 4. When stealth is set up and Use Stealth is selected in this menu, you can activate and deactivate it from the main screen by selecting Options > Stealth. To set call services (Noise cancellation and Automatic secure) The IP Handset has efficient noise suppression software which you can switch on or off, depending on the noise level in your environment.
Page 85 Chapter 3: Operating the IP Handset To set up the function of the cradle The IP Handset can be operated as hand-held or hands-free. You can select whether the handset should detect the cradle or not. To set up the cradle settings, do as follows: 1.
Page 86 Chapter 3: Operating the IP Handset To set up the display You can customize the following items in the display: • Active backlight can be adjusted from 10 to 100 percent. The backlight is on for 15 seconds after the last key press. •...
Page 87 Chapter 3: Operating the IP Handset To select the start up options, do as follows: 1. From the Settings menu, select Start up options. 2. If you want to clear the logs and the Contacts at every start up, select Clear logs/Contacts.
Page 88 Chapter 3: Operating the IP Handset To disable or set auto power on Per default the wireless IP Handset is set to automatically power on when it is in the cradle and the cradle is powered on. Then you do not have to switch on the handset manually.
Page 89 Chapter 3: Operating the IP Handset To set the date and time, do as follows: 1. From the Settings menu, select Date and time. 2. If your handset is connected to a BGAN terminal and you want to use the UTC time received from the BGAN satellite, select Use BGAN time.
Page 90 Chapter 3: Operating the IP Handset To use a PIN code for the handset Note There may be 2 PIN codes for the system: • one for the BGAN terminal (SIM PIN, described in Establishing a connection on page 22) and •...
Page 91 Chapter 3: Operating the IP Handset 2. Select Edit. If there is already a PIN code for the handset, you must enter this PIN code before you can change it. 3. Type in the PIN code you want to use and select OK.
Page 92 Chapter 3: Operating the IP Handset To apply factory default settings You can reset the IP Handset to factory default settings. To return to factory default for all settings, do as follows: 1. From the Settings menu, select Factory default. Important All settings and status information are lost when...
Page 93: Sip Telephony And Profiles
Chapter 3: Operating the IP Handset SIP telephony and profiles The IP Handset has an integrated SIP (Session Initiation Protocol) client used for SIP telephony between the handset and the BGAN terminal, which has an integrated SIP server, or another SIP server. How to set up the SIP profile depends on your subscription and the SIP server and network to which the handset is connected.
Page 94 Chapter 3: Operating the IP Handset To add a new SIP profile Add a new SIP profile if you want to connect the SIP client of the IP Handset to a SIP server. You need to enter several network specific values so the handset can communicate with the SIP server.
Page 95 Chapter 3: Operating the IP Handset 3. Type in the name to use for the new profile and select OK. Example: The profile name is New Profile. 4. Move to SIP server and select Edit. 5. At Server name / IP:, select Edit again. 6.
Page 96 Chapter 3: Operating the IP Handset 9. Move to the setting you want to change and select Edit. Type in the information and enter with OK. Note Use the down key to scroll down to the last items in this sub menu.
Page 97 Chapter 3: Operating the IP Handset 11. If you want to connect immediately with the new SIP profile, select Connect. If not, select Back to leave the menu. To edit a SIP profile To edit a SIP profile, do as follows: 1.
Page 98 Chapter 3: Operating the IP Handset To delete all SIP profiles To delete all SIP profiles, do as follows: 1. From the SIP settings menu, select Options (left select key). 2. Select Manage. 3. Select Delete all. Important All profiles except BGAN are deleted - this means that you will only be able to connect your handset...
Page 99: Information From The Bgan Terminal
Chapter 3: Operating the IP Handset Information from the BGAN terminal When the IP Handset is connected to a BGAN terminal, the handset provides a dedicated BGAN menu. Through this menu you have access to a subset of controls and views of the BGAN terminal.
Page 100 Chapter 3: Operating the IP Handset To start and stop IP background or streaming connections (0501 only) You can use the IP Handset that has the local number 0501 to start or stop data connections set up in the network user groups of the BGAN terminal. The network user groups and types of data connections are configured in the web interface of the BGAN terminal.
Page 101 Chapter 3: Operating the IP Handset For detailed information about using IP data connections and setting up network user groups with standard and streaming profiles refer to the BGAN terminal’s user manual. Note Optimise airtime and bandwidth usage: You must manually stop the connection when not used any longer.
Page 102 Chapter 3: Operating the IP Handset To enter the PIN for the BGAN terminal Note that this menu item is only available if the BGAN terminal is waiting for a PIN. To enter the PIN for the BGAN terminal, do as follows: 1.
Page 103 Chapter 3: Operating the IP Handset To display active alarms from the BGAN terminal Besides the alarm alert you can display a list over active alarms and click for details for each active alarm. To read BGAN terminal alarms, do as follows: 1.
Page 104 Chapter 3: Operating the IP Handset To display the signal strength The handset display can show the signal strength of the BGAN satellite signal when the handset is not in use. Note While the signal strength screen is displayed, the screensaver is disabled.
Page 105: Introduction To The Web Server
Chapter 4 Using the web server This chapter describes how to use the web server in your IP Handset system. Introduction to the web server The web server is built into the IP Handset and is primarily used for uploading software and for editing contacts in the IP Handset.
Page 106: Accessing And Navigating The Web Server
Chapter 4: Using the web server To disable the use of a Proxy server completely, do as follows: Note The following description is for Microsoft Internet Explorer. If you are using a different browser, the procedure may be different. 1. In Microsoft Internet Explorer, select Tools > Internet Options > Connections >...
Page 107 Chapter 4: Using the web server To access the web server of the IP Handset To access the web server from a computer, do as follows: 1. Start up your computer, the BGAN terminal and the IP Handset. 2. Connect your computer to the BGAN terminal using a standard LAN cable. 3.
Page 108 Chapter 4: Using the web server Overview of the web server The web server consists of the following sections. Contents Section Icon Bar Navigation Pane • The navigation pane holds the main menu. Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section.
Page 109: Using The Web Server
Chapter 4: Using the web server Using the web server The Home page The web server starts up on the Home page. To go back to the Home page from another location in the web server, select Home from the left navigation pane.
Page 110: Contacts
Chapter 4: Using the web server Contacts The web server gives access to the Contacts list of the handset. Select CONTACTS from the left navigation pane. The page shows the name and number of all contacts in the handset. You can sort the list by name or number by clicking Name or Number in the heading row of the list.
Page 111: Call Log
Chapter 4: Using the web server Call log To display the call log of the handset, select CALL LOG from the left navigation pane. For each call the CALL LOG page shows date and time, phone number, duration and whether the call was incoming, outgoing or missed. If the phone number is in the Contacts list, the name of the contact is shown with the number.
Page 112: Sip Settings
Chapter 4: Using the web server SIP settings Overview The handset communicates using SIP (Session Initiation Protocol). To view the SIP settings of the handset, select SIP SETTINGS from the left navigation pane. The page shows the settings for the current SIP profile. Using the web server...
Page 113 Chapter 4: Using the web server To add a new SIP profile The list of SIP profiles can hold maximum 10 profiles. To add a new profile, do as follows: 1. Click New profile at the top of the page. 2.
Page 114: Uploading Firmware
Chapter 4: Using the web server Uploading firmware You can use the web server to upload firmware from your computer to the IP Handset. To upload firmware, do as follows: 1. Select UPLOAD FIRMWARE from the left navigation pane. 2. Click Browse and locate the firmware you want to upload to the IP Handset.
Page 115: Import And Export Settings
Chapter 4: Using the web server Import and Export settings If you want to copy settings from one handset to another you can use the Import/Export function. You can import settings to your handset from a file, or export settings from the handset to a file. Select IMPORT/EXPORT from the left navigation pane.
Page 116 Chapter 4: Using the web server To import settings from a file You can import three types of settings file, each containing a subset of the handset settings: Contacts, SIP settings or Phone settings. The name of the file indicates which settings are included in the file. To import a settings file, do as follows: 1.
Page 117: Help And Diagnostics Report
Chapter 4: Using the web server Help and diagnostics report The IP Handset can generate a diagnostics report. This report includes information that can be very useful for a service technician. If you are reporting an error with your IP Handset, you may be asked to provide a diagnostics report.
Page 118 Chapter 4: Using the web server 3. If your service technician needs specific information included in the report, click Advanced and select the items needed. Then click Save report. Using the web server...
Page 119: Service & Maintenance
Chapter 5 Service & maintenance This chapter gives guidelines for getting support, general maintenance tasks and troubleshooting, Getting support If this manual does not provide the information required to solve your problem, you may want to contact your Airtime Provider or your supplier. If you can see that the problem is related to airtime and not to the IP Handset, please contact your Airtime Provider If you need assistance with problems caused by the IP Handset, please call a...
Page 120: Maintenance Tasks
Chapter 5: Service & maintenance Maintenance tasks Carefully read and follow the instructions on maintenance of the IP Handset. Failure to carefully observe the following procedures and precautions can result in leakage of battery fluid, permanent damage to batteries and serious personal injury! Software update For instructions how to make a software update see Uploading firmware on...
Page 121: Cleaning The Ip Handset
Chapter 5: Service & maintenance Cleaning the IP Handset Wipe the IP Handset or cradle with a clean dry cloth if they become dirty. Make sure that the charging contacts of the handset and cradle are clean. Disposal of the IP Handset Old electrical and electronic equipment marked with this symbol can contain substances hazardous to human beings and the environment.
Page 122 Chapter 5: Service & maintenance To remove the battery, do as follows: 1. Use the tweezers to remove the two rubber strips on the side of the IP Handset. 2. Use the Torx screwdriver size TX05 to remove 3 screws on each side. 3.
Page 123 Chapter 5: Service & maintenance 6. Use the Torx screwdriver size TX06 to remove 6 screws at the back. 7. Take out the battery. It is glued to the board, you may need to use some force. Tear the flat cable out of the connector.
Page 124: Troubleshooting Guide
Chapter 5: Service & maintenance Troubleshooting guide The below table provides information on some of the problems that might occur, including possible causes and remedies to solve the problems. Problem Possible Cause Remedy The handset is An error occurred Press and hold the on hook key not responding in the software.
Page 125: Technical Specifications
IP Handset and cradle and the wireless IP Handset and cradle. Thrane IP Handset, wired Specifications, wired handset Item Specification Type TT-3672A Thrane IP Handset, wired Dimensions (L x B x H) 152 mm x 55 mm x 26.5 mm Weight 190 g ±20 g (without cable) Display 2.2", 240 x 320 pixel TFT colour LCD...
Page 126 RJ-45 male connector on fixed cable Not currently used: Headset 2.5 mm jack and Mini- USB 5-pin Certifications FCC, CE Encryption (VoIP protocol) SRTP (RFC 3711), ZRTP (ID ver. 3), Compass safe distance Wired handset: 50 cm Wired cradle: 85 cm Thrane IP Handset, wired...
Page 127: Outline Dimensions, Wired Handset
Appendix A: Technical specifications Outline dimensions, wired handset Thrane IP Handset, wired...
Page 128 Appendix A: Technical specifications IP Handset, wired, outline dimensions, continued (side view and back view). Thrane IP Handset, wired...
Page 129: Thrane Ip Handset, Wireless
Appendix A: Technical specifications Thrane IP Handset, wireless Specifications, wireless handset Item Specification Type TT-3672B Thrane IP Handset, wireless Dimensions (L x B x H) 152 mm x 55 mm x 26.5 mm (5.98’x2.17’x1.04’) Weight 190 g ±20 g Display 2.2", 240 x 320 pixel TFT colour LCD...
Page 130 Physical interfaces Headset 2.5 mm jack Mini-USB 5-pin (charging only) Certifications FCC, CE, IC, SAR Encryption (VoIP protocol) SRTP (RFC 3711), ZRTP (ID ver. 3), Compass safe distance Wireless handset: 55 cm Wireless cradle: 90 cm Thrane IP Handset, wireless...
Page 131: Outline Dimensions, Wireless Handset
Appendix A: Technical specifications Outline dimensions, wireless handset Thrane IP Handset, wireless...
Page 132 Appendix A: Technical specifications IP Handset, wireless, outline dimensions, continued (side view and back view). Thrane IP Handset, wireless...
Page 133: Thrane Ip Cradle Outline Dimensions
Appendix A: Technical specifications Thrane IP cradle outline dimensions The below outline drawing applies to both the wired and the wireless variant. Thrane IP cradle outline dimensions...
Page 134 Appendix A: Technical specifications Thrane IP cradle outline dimensions, continued (front and side). Thrane IP cradle outline dimensions...
Page 135: Conformity
Conformity Thrane IP Handset, wired CE (LVD & EMC) The Thrane IP Handset, wired, is CE certified (LVD &EMC directives) as stated in the “Declaration of Conformity with LVD and EMC Directives”, enclosed in copy on the next page. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Page 137: Thrane Ip Handset, Wireless
Chapter B: Conformity Thrane IP Handset, wireless CE (R&TTE) The IP Handset is CE certified (R&TTE directive) as stated in "Declaration of Conformity with R&TTE Directive", enclosed in electronic copy on the next page. Use of WLAN The WLAN interface requires that the user enters the current country of operation.
Page 138 Consult the dealer or an experienced radio/TV technician for help. See also the FCC/IC Notice on the next page. Part 15.21 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Thrane IP Handset, wireless...
Page 139: Fcc/Ic Notice
SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section http://www.fcc.gov/oet/fccid after searching on FCC ID: ROJIPHANDSET. Thrane IP Handset, wireless...
Page 141: Glossary
Glossary Glossary Advanced Encryption Standard BGAN Broadband Global Area Network. A mobile satellite service that offers high-speed data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls. Conformitée Européenne.
Page 142 Glossary IMSO International Maritime Satellite Organisation. An intergovernmental body established to ensure that Inmarsat continues to meet its public service obligations. Internet Protocol. The method or protocol by which data is sent from one computer to another on the Internet. Local Area Network Liquid Crystal Display Media Access Control address.
Page 143 Glossary PIN Unblocking Key. An eight-digit code used to unblock a SIM card after three incorrect PINs have been entered. The PUK code is supplied with the SIM card. QVGA Quarter Video Graphics Array. A popular term for a computer display with 320 ×...
Page 144 Glossary TKIP Temporal Key Integrity Protocol Uniform Resource Locator. A name used to describe the address of a specific resource on the internet. Universal Serial Bus. A serial bus standard to interface devices. VoIP Voice over Internet Protocol. The routing of voice conversations over the Internet or through an IP-based network.
Page 145: Index
Index Index Numerics battery charging, 18 3.1 kHz Audio number, 49 charging interval, storage, 20, 108 501 phone number dispose of, 109 data connections, 87 leak, 108 870, call, 49 remove, 109 stand-by time, 4 BGAN call using, 48 enter PIN, 90 active alarms menu, 88 BGAN, 91...
Page 146 Index call services, 72 Contacts CE compliance, 123 clear automatically on start up, 74 wired handset, 123 contacts, 61 wireless handset, 125 add, 61, 98 change hands-free mode, 54 call, 61 charging delete, 62, 98 connector, 15 display, 61 USB charger, 18 edit, 62, 98 wireless handset, 18 control functions...
Page 147 Index display icons, 35 gateway night colours, 55 enter, 70 overview, 33 go secure, 50 settings, 74 GPS position, 89 disposal battery, 109 IP Handset, 109 rules for, iii Distress test, 92 hand-held mode, 54 handset, 24 primary and secondary, enter, 70 connecting, 9 document number connecting to BGAN terminal, 12...
Page 148 Index IP Handset manual getting to know, 2 document number, i setup, 24 memory usage switch off, 13 call log, 60 switch on, 13 menu overview, 58 IP mode, 69 menus IP streaming main, 33 start connection, 88 microphone, muting, 55 missed calls, 59 mobile number, 49 muting the microphone, 55...
Page 149 Index SAS confirmation, 51 BGAN, 90 screensaver, 38, 74 for handset, 78 secure call, 49 wrong PIN, 23 automatic, 50, 72 PIN status, 89 confirm, 51 PoE standard, 12 failed, 53 port number, 83 how to start, 50 power setup, 50 connect to cradle, 16 single call, 50 off, 13...
Page 150 Index software version text mode, 30 BGAN terminal, 89 text, writing in display, 56 IP Handset, 63, 97 time setting, 76 sound tone volume, 71 adjust, 71 transfer a call, 42 specifications, 113 transparency, 74 SSID, 66 troubleshooting guide, 112 standard voice number, 49 typography used in this manual, v standby backlight, 74...
Page 151 Index web server accessing, 95 browser settings, 93 call log, 99 contacts, 98 enabling or disabling, 76 Home, 97 import/export settings, 103 introduction, 93 overview, 96 SIP settings, 100 using, 93 wired handset getting started, 7 wireless standard, 15 wireless access point connecting the IP Handset, 20 connection, 15 wireless handset...
Page 152 98-126059-H info@thrane.com thrane.com •...

Thrane&Thrane Thrane IP Handset User Manual

Chapter 1 Introduction

Chapter 2 Getting Started

Chapter 3 Operating the IP Handset

Chapter 4 Using the Web Server

Chapter 5 Service & Maintenance

Quick Links

Need help?

Questions and answers

Related Manuals for Thrane&Thrane Thrane IP Handset

Summary of Contents for Thrane&Thrane Thrane IP Handset

Table of Contents