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arexTek TR3800 User Manual

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  • Page 2: Table Of Contents

    2.1 Hardware Requirements ............... 10 2.2 How To Read The ID Card..............11 2.3 How To Settle The Machine ..............12 2.4 Internal Connectors of TR3800 ............14 2.5 How To Set Machine ID ................. 15 2.6 Link Modes .................... 16 2.7 LCD Display And External Alarm/Access Controller ......
  • Page 3 CHAPTER 3 SOFTWARE INSTALLATION ............24 3.1 Communication Wizard Installation............. 24 3.2 Copyright Declaration................26 3.3 Getting Started ..................27 CHAPTER 4 SYSTEM SETTINGS ..............29 4.1 Communication ..................29 4.2 Caption....................31 4.3 Trancard File Edition................33 4.4 Record’s Format..................34 CHAPTER 5 RECORDS SAVING................
  • Page 4 APPENDIX D WARNING MESSAGES..............60 APPENDIX E SEARCH AND CONFIG TCP/IP DEVICE ........61 APPENDIX F HOW TO USE EXTERNAL TCP CONVERTER ......65 APPENDIX G HOW TO CONNECT TR3800 VIA PUBLIC IP......66 LAN DEVICE TROUBLE SHOOTING FOR TR3800XN......... 67...

  • Page 5: Chapter 1 General Information

    (RF), bar code and magstripe technology. The TR3800 possess with superior reading device, STN backlight display and versatile a mulit IO (input & output) outlet. The TR3800 is not only for storing employee attendance records, but also serves as a powerful access control system.
  • Page 6 The TR3800 provides a auto-searching function to dectect computer’s serial ports and save to setting value. 9. Offers flexible record format that suit the output pattern to diversity of personnel management application systems.

  • Page 7: Hardware Specifications

    1.2 Hardware Specifications Housing ABS+PC+SyntheticFiber Display STN back-light LCD (16x2 characters) Keypad 24-key-membrane keypad (water-resistant) Memory 128K low power consumption SRAM Calendar 1950 ~ 2999 Clock +- 15 seconds/per month Battery Ni-Mh 4.8V Recharageable/1700mA CR2032H /220mA Card Reader Bar code sloter/code 39 Magstripe sloter/ISO Trk1,2,3 (200oe,,4000oe) EM 125K/Wiegand RF 10-digit and 8-digit Mifare 13.56Mhz (optional)
  • Page 8 Temperature Operation: -10 ~ 50 degrees Celsius Storage : -40 ~ 70 degrees Celsius Humidity Operation: 10 ~ 95 % Storage : 5 ~ 95 % Sea Level -304.8 ~ 3657.6 meter Dimension 114mm(X) x 165mm(Y) X 44mm(Z) Weight : 0.5Kg Gross : 1.0Kg (accessories and package included)

  • Page 9: Appearance Illustration And Status Keys

    1.3 Appearance Illustration And Status Keys Appearance Illustration LCD Display Card Reader Shift Keys Status Keys Membrane Keypads Alarm/Security/Printer Outlet Power Socket Ground Connection Outlet Multi-communication Port Keylock Status Keys...

  • Page 10: Chapter 2 Hardware Installation

    Chapter 2 Hardware Installation The package of TR3800 includes the following units, please check them before installation. 1. TR3800 Time-Recorder 2. Two Keys 3. Power Adaptor (100-240V AC / 9V 1200mA DC) 4. TR3800 CD (for Communication Wizard software and user’s manual) 5.

  • Page 11: Hardware Requirements

    2.1 Hardware Requirements The TR3800 is designed for using with IBM PC/AT PC (with Pentium, Pentium2, Pentium3 , Pentium4 or above processor) and other compatible computers under Microsoft Windows(95, 98 ,98se, Me, NT, 2000, XP, Vista, 7) system. Besides the TR3800 Time-Recorder, be sure that you have the necessary equipments as follows: TCP/IP LAN Link –...

  • Page 12: How To Read The Id Card

    2.2 How To Read The ID Card Reading Proximity Card 1. Take the card approach to the machine ( 8-15cm) 2. A sound of beep and ID number showed on display Reading Bar Code Card/ Magstripe Card 1. Keep the bar code toward the keypad( the other side for magstripe card）...

  • Page 13: How To Settle The Machine

    2.3 How To Settle The Machine Sit On The Counter 1. Unplug the power cord 2. Outspread the stands...
  • Page 14 Mount On The Wall 1. Unplug the power cord 2. Press and turn the key in right-hand (unlock) to separate the cover from bottom 3. Mount the bottom on the wall 4. Unite the cover with bottom 5. Turn the key in left-hand (lock it. If not turn to the correct angel, the key cannot be removed) 6.

  • Page 15: Internal Connectors Of Tr3800

    2.4 Internal Connectors of TR3800 Opening the TR3800, it appears various kinds of connectors, all of these connectors are designed under anti-fool notion and all connectors marked the function with text description as well. All mistaken connections will not cause hardware damage, but it might cause communication failed.

  • Page 16: How To Set Machine Id

    2.5 How To Set Machine ID When many machines link on the line together that need to set the machine’s ID for unique identity (“001” is factory setting). Any machine’s ID can not be equal to any of others ,otherwise link-error! Read the Setup Card (or press&hold Exit-key and than...

  • Page 17: Link Modes

    2.6 Link Modes TCP/IP LAN Link (TCP/IP Embedded Model – TR3800xN)
  • Page 18 TCP/IP LAN Link (with external TCP/IP converter) RS232 (maximum distance 15M) PC RS232 232-30 CABLE...
  • Page 19 Multi-drops RS485 ADDC (maximum distance up to 1,200M) TR01 Transio Adaptor RS-2 32 PC RS232 MDP-30 CABLE TR02 : D+ : D- Black Modem Link PC RS232 MODEM MODEM MOD-30 CABLE ** The Modem of TR3800 side must be Initiated by InitiateMODEM.exe...

  • Page 20: Lcd Display And External Alarm/Access Controller

    2.7 LCD Display And External Alarm/Access Controller LCD Display: When the TR3800 work normally, the LCD display shows date/week on the first row, the second row for time and space(free space) information. While reading the ID card, the display shows the ID number, time and storaged records for 20 seconds.

  • Page 21: Ups Battery

    2.8 UPS Battery The TR3800 use Ni-Mh battery for UPS. When the AC power is shutted down , the UPS will take over the machine for operation within 1 second. Disable the battery if the machine is scheduled to be powered off for days UPS battery is recommended for those areas where have unstable power.

  • Page 22: Using Setup Card

    2.9 Using Setup Card There are two methods to change the TR3800’s setting values--the most formal method is by software(Communication Wizard), but some of simplier (or special) functions still can be set by Setup card (i.e. Date/Time, Alarm, Shift, Machin ID…). The former is not the subject of this paragraph and the precedence of Communication Wizard is prior to Setup card.
  • Page 23 --- Enter --- Exit --- Tool and Combined Function Key ( + 3 keys) ** Press & Hold tool key and then power-on for hardware self-test. The machine ID, BIOS version, Baud Rate and Memory Disposal will be showed on display before testing. 201* Set Password --- 4 digital keys Date/Time...
  • Page 24 210* Machine ID --- 001 to 255 Baud Rate --- 2400, 9600,19200, 38400 (bps) Proximity Card Type ---10 digits/ 8 digits Magstripe Card Track --- track 1,2,3 Truncate Leading --- 00 to 32 Code Length --- 02 to 16 Date Format On Display --- YYYY-MM-DD, MM-DD-YYYY, DD-MM-YYYY 217* Memory Disposal --- Standard or Cycled...

  • Page 25: Chapter 3 Software Installation

    RJ45 10/100M /1000M LAN device or Serial port Mouse 2. Install Communication Wizard Put the TR3800 CD in CD driver, and then the system will install all the demanded file automatically ( about 40 seconds). If the auto-run can not work well, please execute “Asetup.exe”.
  • Page 26 If all the procedures comform to the default installation, the \Program Files\ TR3800 Time-Recorder” folder contains the files(folders) as below: After installation, you might not find all above folders. Some folders have not being created until executing specific functions.

  • Page 27: Copyright Declaration

    3.2 Copyright Declaration TR3800 Communication Wizard is designed for Windows 95, 98, 98Se, Me, NT4, 2000, XP & Vista/7. Our Company － Arex Technology Corporation possess the authority and final modification right. Trying to modify (or disperse) the main program , parts and all attached link-files are forbidden!

  • Page 28: Getting Started

    Then only read the chapters that you want to know further. At the first time to execute main program-TR3800.exe. The function of communication is the starting point. Choose the correct connection type and port .
  • Page 29 After entering the main menu, the TR3800 information showed on the screen. it includes --- ID,TR-Caption(Time-Recorder’s caption), BIOS version, date, time, free space percentage, records, shift’s alias and status’s alias. The TR-Caption,Shif and Stat(status) are definable by system setting/caption 4.2 system setting /caption...

  • Page 30: Chapter 4 System Settings

    9 seconds after finshing all procedures. 4.1 Communication 4.1.1 Connection type TR3800 offers 4 types of connection modes ─ RS232, Multi-Drops, Modem and TCP/IP. (1) TCP/IP LAN – long distance communication, full LAN and WAN (a).
  • Page 31 (3) Multi-Drops – over 50 feet for one machine or some machines are linked via a serial port (4) Modem – long distance communication, supports V.32, V.34, V34+, V90 communication protocol (a) Offers 3 aux-mnemonic codes and a pause code (b) Keeps the last 10 phone numbers i.e.

  • Page 32: Caption

    4.2 Caption refer to chapter 3.3 4.2.1 TR-Caption (maximum 10 bytes) For even easier to remember machines’ position. Creating a caption for specific machine is recommendatory. For example, the TR001 is located at lobby, then you can name TR001 as ”Lobby”. This function doesn’t support putting a caption for ID that is above “016”.
  • Page 33 4.2.3 Status Alias (maximum 4bytes) The “Status” contains “Duty On”, “Duty Off”, “Out”, “In”. you can change the status-code -- “8”, “4”, “2”, “1” to “DuOn”, “DuOf”, “Out”, “In” or whatever you want. 4.2.4 The Interaction Between Caption/Alias And Other Functions The Caption/Alias will affect TR-Info.(Time-Recorder’s information), Real(Real-time monitor) and Record’s format.

  • Page 34: Trancard File Edition

    4.3 Trancard File Edition After installation of TR3800 Communication Wizard, you will find a file “Trancard.txt” in programs folder. This text file allows the card number changing into a new number(Staff_ID_No). The precedence of “Trancard.txt” is superior to “Staff.txt”. (see 7.1 Staff...

  • Page 35: Record's Format

    4.4 Record’s Format TR3800 provides 6 types of common-used record’s formats. Each of them still can be modified into a brand-new format -- The system allows user to create the certain format to suit existent personnel management application. factory setting...
  • Page 36 4.5 Extras The Extras function includes only one item currently- Reset Password (4 bytes)—the default value is ”3198”.

  • Page 37: Chapter 5 Records Saving

    Chapter 5 Records Saving Data in Time-recorder’s memory we call them -- “record” : To prevent getting confusion from the similar words such as “information”, “message”, “data”, “parameter” and “setting value”. Hereafter, we give a definition for “record” --- The data that are generated by reading employee ID cards. While the machine get impact by surge voltage, the system detect the communication unstable or memory allocation was damaged.
  • Page 38 The FileName supports 9 types of common-used name. The parameters’ meaning are the same as symbol table (see paragraph 4.4). It also allows user to keyin file name by Manual Input. Choosing Append to add new records at the end of existent file or using OverWrite to replace the old records.

  • Page 39: Chapter 6 Time-Recorder Settings

    Chapter 6 Time-Recorder Settings 6.1 TR Settings and Clock Synchronization 6.1.1 Time-Recorder Panel The function of Time-Recorder panel is similar to TR Info, but the Free Space shows accurate space(not percentage). Click the Get TR[xxx] Panel to get the present information. 6.1.2 Set Time-Recorders’...
  • Page 40 6.1.3 Auto Synchronization The system will send PC’s clock to all machines before exiting the program. Trying to use NTP-time-server resources for keeping your PC’s clock precise! refer to 6.4 6.1.4 Advanced Settings The function contains [Setup Card Enable/Disable], [Printer Port Enable/Disable], [Card’s Digits Limit], [External Alarm Controller Duration], [Access Controller Duration].
  • Page 41 When this function is set on limited, the machine only allows to read a fixed digits card. If it set on limited/digits 10, the machine will not give you any response while reading a non-10-digit card. Thus, be careful to use this function! The external alarm controller can be set from 1 to 99 seconds.

  • Page 42: Alarm Time

    6.2 Alarm Time refer to 6.1.4 Advanced Setting TR3800 Time-Recorder embeds 112 sets of alarm-time. They were divided into 7 days (16 alarms for each day). When the clock “fall” to alarm-time, the internal speaker will generate a long-interval buzzer for 30 seconds. The duration of external alarm is definable by Ext.

  • Page 43: Shift Time

    6.3 Shift Time refer to 4.2.2 Shift Alias 6.3.1 Shift Mode TR3800 provides four “shift”, two “duty”, one “out” and a “return” keys. * The way of duplication is as the same as Alarm Time...
  • Page 44 Mode1: The most flexible mode, the shift/status is controlled by table and still can be changed temporarily. To simply the situation and clarify the notion. The following example is only for Monday / 2 Shifts. The rest are with the same say. i.e.
  • Page 45 Mode2: Shift/status could auto-alternate by table-list. The system doesn’t allow the employee to change Shift/Status light by pressing Shift/Status key. Mode3: The most simplest mode, to prevent employee from pressing incorrect key. Shift-table is inoperative! The Shift/Status light are settled into a specific condition.

  • Page 46: Access Control

    6.4 Access Control refer to 6.1.4 Advanced Settings TR3800 provides 2,000 groups, wild-card edition and 3-level access control. Mode1: Check PIN code only. The most simply security mode— input 4 digits for opening the door. The system drive access controller and shows “<...
  • Page 47 According to above illustration, while reading the card “3452435167” at period of 00:00-23:00, the machine willl drive the door. If not at avilable period the LCD display shows “ < DENIED ! >”. Mode3: Check card number and password. Refer to above illustration, while reading the card “3452435167” at period of 00:00-23:00, the system will ask user for password.
  • Page 48 3. If communication failure on [Send] function, please check all format of the security file - “Acctrlxxx.txt”. 4. Using the [Restore] function to retrieve back security data from the machine.
  • Page 49 6.4.1 Memory Disposal This function includes two items: one for standard, the other for cycled. While switching to cycled mode, the memory will keep the last (newest) records that is complied with the rule of “First In First Out”. 6.4.2 How To Use Wild Card Edition By using wild card edition, the Access Control can control over 2,000 staff (employees).

  • Page 50: Chapter 7 Real-Time Monitor

    The Real function offers the ability to manage about 20,000 persons and get the users’ name within 0.1 second. And the data will be saved in (\Programs files\TR3800 Time-Recorder\Real ) immediately. It contains ID, TR-Caption, Date, Time, Shift, Status, Name and Staff_ID Number. Executing the Real function, the on-the-spot is broadcast live.

  • Page 51: Staff File Edition

    7.1 Staff File Edition To check the C:\Program Files\TR3800 Time-Recorder folder and find the “Staff”. The file’s contents is as below: The program offers a sample text file for “staff.txt” – Staff_ID_No(maximun 16 bytes), a separate code, <Tab> key, and Staff_Name (maximun 16 bytes).
  • Page 52 Re-execute the main program and choose [Real] function. You can find Name messages as below:...

  • Page 53: Real-Time Monitor And Record Saving

    7.2 Real-time Monitor And Record Saving TR3800 bring in a new Mirror-Compression technology. While reading a card, it will make a compressed copy for Real-Time-Monitor’s register. As Real is executed, the machine will dump all data to computer and move the index to current memory address.

  • Page 54: Real-Time Monitor Under Modem Connection

    7.3 Real-time Monitor Under Modem Connection On paragraph 3.1, We mentioned about Modem-connection mode. This mode offers 3,6,9,15,25 and 30 minutes Idle Hangup time. When the system (phone line) is Idle for certain minutes, the system will hang-up the phone automatically.

  • Page 55: Chapter 8 Scan Time-Recorders

    Chapter 8 Scan Time-Recorders While executing the program, the system will scan the machines automatically. If the amount (or machine’s ID) of machines are not equal to the previous connection. The system will give you a warning –” Linkable Time-Recorder in amount or ID does not match up previous-linked ! Do you want to search all ? “...

  • Page 56: Chapter 9 Records Rescuing

    Chapter 9 Records Rescuing While executing Save & Clear Records once, the system will duplicate a copy for backup. Sometimes, operators intend to export the record to personnel attendance application for further process. And they found some records are lost! To make up operators’...

  • Page 57: Chapter 10 System Reset

    Chapter 10 System Reset refer to 4.5 When the machine get impact by surge voltage, The unstable electricity might force the memory to close up the address register. If this unexpectable mistake occurred to machine, it probably damage recorders/data of the machine.

  • Page 58: Appendix A Records Path And Setting Value

    Files\TR3800 Time-Recorder\SYSINI\”. folder includes general settings “TR3800.INI” . All the phrases are complied with the rules of Windows INI standard. The following sections are the descriptions for Caption, Records’ Path and TCP Recorder --- [Name] TR020=Gate 1 [Path] DataPath=C:\Program Files\TR3800 Time-Recorder\Data...

  • Page 59: Appendix B How To Make A Standard Bar Code Card

    Appendix B How To Make A Standard Bar Code Card 1. Make an ID card with barcode label. 2. The horizontal center of the barcode is 10 mm from the bottom edge. 3. The thickness of ID card is 1.5 mm. (maximum) 4.

  • Page 60: Appendix C Communication Cable's Pin Assignment

    Appendix C Communication Cable’s Pin Assignment Cable: 232-30 (for RS232) 8P8C DB9P(female) 1 2 3 4 5 6 7 8 Black Pin 4 -------------------------- Pin 5 Orange Pin 6 -------------------------- Pin 2 Pin 7 -------------------------- Pin 3 Cable: MDP-30 (for Multi-drops) 8P8C 1 2 3 4 5 6 7 8 Black...

  • Page 61: Appendix D Warning Messages

    Appendix D Warning Messages TR3800 equips with UPS system for normal use after a loss of AC power. It supports about 4.5-hour energy in working and shows warning message as UPS is activated. After reading a large amount of card, the machine’s free memory will be getting low constantly.

  • Page 62: Appendix E Search And Config Tcp/Ip Device

    Appendix E Search And Config TCP/IP Device The models of TR3800xN series equip with a embedded TCP/IP device. Using the Ethernet Manager program to define the IP Address and related settings. 1. Install Communication Wizard software (CD disk auto-run) 2. Connect RJ-45 socket with Lan wires 3.
  • Page 63 i.e. Change to IP: 192.168.0.180 Subnet: 255.255.255.0 Waiting for 3 seconds! Be sure IP-Address and Subnet-Mask match with your Network, otherwise the program cannot enter Device Settings Mode 5. Choose Config/Device Settings for Device Settings Mode ( skip password!)
  • Page 64 6. Be sure [Socket Port of serial I/O] is “3800” Be sure [Serial I/O Settings] is “9600” -- Don’t forget to Update ! 7. Re-login for double check – 8. Quit the program and re-enable Windows XP/Vista/7 firewall...
  • Page 65 9. Run TR3800.exe (TR3800 Time-Recorder icon on windows desktop) And Change [Connect Type] to [TCP/IP LAN & WAN]: ** Fill blanks with IP Address and Tim-Recorder ID ** 10. Find the TR-Information’s content, the installation is successful!

  • Page 66: Appendix F How To Use External Tcp Converter

    Gateway (192.168.0.1 – if it need to go across other subnet, define the Gateway Address is necessary! ) OP_Mode = TCP Sever Serial Interface = RS232 or RS485(ADDC) Serial Baud Rate = 9600,n,8,1 (RTS/CTS=none) Baud Rate need to match up to TR3800’s setting (refer to 2.9)

  • Page 67: Appendix G How To Connect Tr3800 Via Public Ip

    Appendix G How To Connect TR3800 Via Public IP The Communication Wizard supports full IP-Port range for using under WAN. While using a single Public IP to connect with many Time-Recroders, IP-Port setting is most important ! See illustration as belows:...

  • Page 68: Lan Device Trouble Shooting For Tr3800Xn

    Ans: Time-Recorder’s ID of TCP/IP Address Table don’t exist! Try to Set the Machine ID by using Setup Card (func. 210) or change Time-Recorder’s ID of TCP/IP address Table. *** Lan Device ID (Lan ID) of Ethernet Manager is not the Machine ID of TR3800!
  • Page 69 Start Search IP IP Found? Disable Firewall Enter Device Settings Check if under the Successful? same Sub Network TR3800 Found? Check TR3800 Machine ID...
  • Page 70 3800010530 3800010530 69 69...

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