Page 2
Attention Installer NOTICE: Read all instructions before installation. Unit is Pre-wired for 230 only! IF 208 VOLTS, PLEASE FOLLOW THE INSTRUCTIONS BELOW: 208VOLT/230V WIRING INSTRUCTIONS ALL INSTALLATION AND WORK MUST BE PERFORMED BY A CERTIFIED ELECTRICIAN AND PER ALL LOCAL BUILDING AND ELECTRICAL CODES. WARNING: Before hooking up power to the main contactor, make sure the proper connections have been made to match the supply voltage on the supplied transformer.
Page 3
Unit Setups: Heat Pumps Require the Following: (Please See Owner’s Manual for All Details) -Water Flow, Water Flow & Water Flow!!! (Require: 25 to 80GPM & Recommend: 40 to 80GPM) (Vary per Model) -Proper Voltage (Switch Wire Location on Transformer if 208 Volts) See details on other side of this Document.
1-877-278-2797 TABLE OF CONTENTS HOW A HEAT PUMP WORKS ------------------------------------------ 1 SAFETY INFORMATION------------------------------------------------ 2 QUICK START & STOP ------------------------------------------------- 4 HEATER CONTROLS --------------------------------------------------- 6 Control Panel Layout -----------------------------------------------6 Buttons, Lights, and Display --------------------------------------6 Operational & Programming Codes --------------------------------7 Owner-Level Programming (complete) --------------------------- 8 MAINTENANCE AND GENERAL OPERATION --------------------------12 General Maintenance-----------------------------------------------12 Safety During Cleaning Operations ------------------------------- 12...
Page 5
(Use) During the Swim Season --------------------------------17 Freeze Protection and Winterizing Requirements --------------17 Winterizing Procedure ------------------------------------------ 18 AquaPro Preventive Maintenance Program ------------------------ 19 TROUBLESHOOTING (No Op, No heat, Water from Unit) ------------ 20 Troubleshooting Flowcharts ---------------------------------------- 21 CONTACTING THE FACTORY ------------------------------------------ 24...
HOW A HEAT PUMP WORKS HE FOLLOWING EXPLANATION IS PROVIDED TO HELP YOU IN UNDERSTANDING … WHAT TO EXPECT FROM YOUR HEAT PUMP A Heat Pump Does Not Make Heat… Heat pumps are so extraordinarily efficient because they do not need to produce heat in order to warm pool or spa water.
Your installer can be one source of service, or AquaPro Customer Support personnel stand ready to assist you at: (877) 278-2797. For questions concerning installation, modifications, operation, service and upkeep, please contact your installer or AquaPro Customer Support.
Page 8
Heat pumps contain no owner-repairable components. Repairs must not be attempted by untrained and/or unqualified individuals. If service is deemed necessary, contact installing dealer or AquaPro Customer Support at (877) 278-2797. Refrigerant Circuit Service Only by Qualified, EPA Certified Technician...
HEATING- QUICK START & STOP This brief information is provided as an aide to installers, service personnel, and owners. The intent of this section is to provide rapid access to very basic operational information. Individuals who will be routinely using, installing, maintaining, and servicing this heat pump, are strongly encouraged to read this entire manual.
Page 10
HEATING-QUICK START & STOP (continued): 3. To Begin Heating: A. Verify MODE is set to: HEAT (HEA); then, depending on which body of water is to be heated, use the POOL / SPA selector key to select POOL or SPA. B.
HEATER CONTROLS Control Panel Layout PPEARANCE ARIES BY ODEL Control Buttons, Indicator Lights, & Display AS INDICATED BY CIRCLED NUMBERS 1) POOL / SPA SELECTOR – Selects either pool or spa thermostat. 2) COOLING INDICATOR LIGHT – Indicates unit is cooling. (Note: this light nonfunctional with heat-only models.) 3) UP ARROW –...
Heat pumps contain no owner-serviceable components. Owner-initiated adjustments, beyond the controller “LOC” code, must not be attempted. If adjustments are deemed necessary, the owner should contact installing dealer or AquaPro Customer Support at (877) 278-2797.
HEATER CONTROLS...continued Start Up & Setting Operating Controls Owner-Level Programming Instructions (Complete) Covered within this section are features and settings typically accessed first by the installer, and then remaining accessible by the end user (the owner). These features reside at the Level-1 access point within the microprocessor.
Page 14
HEATER CONTROLS...continued Start Up & Setting Operating Controls Owner-Level Programming Instructions... continued: . Selecting Pool/Spa Thermostat Settings: A. Press the [POOL/SPA] key to toggle between the pool and the spa temperature set points. B. The pool/spa LED indicator lights, located to the left of the temperature display, will confirm the selected set point.
Page 15
HEATER CONTROLS...continued Start Up & Setting Operating Controls Owner-Level Programming Instructions... continued: 8. User Lock Code Option [ULC]...continued: A. Selecting ULC Option: 1) Press either the UP or DOWN ARROW keys; if “LOC” is momentarily displayed followed by “0”, the ULC feature is enabled. If “0” displays proceed to “6)” of this section; otherwise, see number “2,”...
Page 16
[ELC] is reset to “0.” 3) In addition, all other settings are returned to the factory defaults. If an external controller is in use, contact AquaPro Technical Support Group (877-278-2797); ask for assistance with re-configuring the controller for use with an external controller.
Should you as the owner desire to perform the coil rinsing and other cosmetic care of the heat pump, please contact AquaPro Customer Support: 1-877-278-2797; request the document titled: “Appearance Care for Air-Source Heat Pumps: Approved Method for Home Owners.”...
(i.e.: “HP” or “HP5”) shut the heater off. Before calling for service, always check the filter, the pump basket, and water valve positions. If the problem persists, please call AquaPro Customer Support at: (877) 278-2797. Control Water Chemistry IMPORTANT! Your heat pump is engineered for exceptional durability and reliability.
MAINTENANCE & OPERATION (continued) Control Irrigation and Storm Run Off Control Irrigation: In regions were wells are used for irrigation, water quality is sometimes poor, and water spray can damage heater components. Regardless of water quality, it is important that irrigation be directed away from the heat pump. Prevent rain water runoff from pouring directly into the heater.
3 - 4° of heat per night versus 8 - 10° overnight with an un-blanketed pool. Reductions of 40-60% on heating bills can be achieved by using blankets. (Idea...Contact AquaPro Customer Support (877-278-2797) to learn about Liquid Blanket innovations.)
Next, find the approximate BTU output of your heat pump at the current ambient air temperature; see product literature at: www.ecoaquapro.com, or contact AquaPro Customer Support (877-278-2797). Finally, decide upon the temperature at which you plan to maintain your pool or spa.
MAINTENANCE & OPERATION (continued) Seasonal Use & Shut Down During the Swim Season: During the swim season, even if the pool or spa is not in use, allow water to flow through the heater. Doing so eliminates the need to reposition valves when you do wish to heat the pool or spa.
MAINTENANCE & OPERATION (continued) Winterizing Procedure: 1. Disconnect all electrical power to the heater; turn OFF circulating pump. 2. At the two (2) connection unions, disconnect the plumbing to the heater (removal is counter- clockwise). 3. Locate the hand drain plug at lower, front corner of heater. See figure below. (position may vary between models).
Just as you would have yearly service performed on your air-conditioning system, regular inspection and maintenance of your AquaPro heat pump will insure highest operating efficiencies. A regularly maintained heater will protect your investment, and will potentially extend the useful life of your heat pump far beyond the warranty period.
(4) minutes, the “Heating” light should illuminate. If the heat pump still fails to start, and the unit is not in defrost (heat-only unit defrost display code is: “FS”), contact AquaPro Customer Support: 877-278-2797.
Is the unit operating (Verif y water Y es Is the unit operating correctly ? temperature (Verif y water correctly ? temperature settings are as settings are as desired.) desired.) Contact Contact AquaPro AquaCal for Assistance at for Assistance at 877-278-2797 800-786-7751...
Page 27
Is the heater operation. Is the heater perf orming adequately ? perf orming adequately ? Problem Problem Solved. Solved. Call AquaPro Problem Call AquaCal for Assistance: Problem Solved. for Assistance: Solved. 877-278-2797. 800-786-7751.
Page 28
Problem Problem Solved. Solved. Shut off Water Pump Shut off Water Pump and Call AquaPro for Y es and Call AquaCal for Y es Assistance: Assistance: 877-278-2797 800-786-7751...
CONTACTING THE FACTORY What We Need to Know When You Call Us If you should need to call AquaPro for service or parts, please have the follow- ing information ready: Model: ________________________________ Look for this information on sticker located at top of front cover of this manual;...
LIMITED WARRANTY For (7) years for the state of Florida and (2) years for all other US states and Canada, Heating Solutions, LLC will repair or replace, at its option, for the original owner any parts of its Heat Pumps (“Product”) which are found upon examination to be defective in materials or workmanship This Limited Warranty covers labor for a period of two (2) years for Product installed and sold within the state of Florida and Arizona, for (1) year for product sold and installed in all other US states and Canada.
Need help?
Do you have a question about the PRO800 and is the answer not in the manual?
Questions and answers