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User's Manual
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  • Page 1 Premium H.264 DVR User’s Manual Version 1.2...
  • Page 2 DVR User’s Manual...
  • Page 3 DVR User’s Manual Caution and Preventive Tips • Switch the 115/230V selector to your local voltage standard • Handle with care, do not drop the unit • Mount the unit in an equipment rack or place it on a solid, stable surface. •...

  • Page 4: Important Information

    DVR User’s Manual Important Information Before proceeding, please read and observe all instructions and warnings in this manual. Retain this manual with the original bill of sale for future reference and, if necessary, warranty service. When unpacking your unit, check for missing or damaged items. If any item is missing, or if damage is evident, DO NOT INSTALL OR OPERATE THIS PRODUCT.

  • Page 5: Table Of Contents

    DVR User’s Manual Table of Contents 1. Overview ........................7 2. System Setup........................8 2.1 Position the Unit .....................8 2.2 Select Video Format ....................8 2.3 Connect Devices to the Unit ...................8 2.4 Rear Panel Connectors ..................9 3. General System Setup ....................11 3.1 Front Panel Introduction ..................
  • Page 6 DVR User’s Manual 3.7.3 Exception Text Setup .................30 3.7.4 Input Setup ....................31 4. Basic Operation ......................33 4.1 View Live / Playback Video ..................33 4.1.1 Viewing Modes ..................33 4.1.2 Digital Zoom....................34 4.1.3 View Live Cameras..................34 4.1.4 View Recorded Video ................34 4.2 Sequence Setup....................36 4.2.1 Sequence with Main Monitor (1st and 2nd) ..........36 4.2.2 Sequence with Call Monitor ...............36 4.3 Search Recorded Video ..................37...
  • Page 7 DVR User’s Manual 5.2.2 Install Remote Monitoring Software ............54 5.2.2.1 Log in / Log off................55 5.2.2.2 Software Upgrades...............56 5.3 Basic Operation for Monitoring Remotely .............56 5.3.1 View Live Video ..................56 5.3.1.1 Select Display Mode..............57 5.3.1.2 Operate Cameras with Dome Control ..........57 5.3.2 Instant Recording..................58 5.3.2.1 Record Video Instantly ..............58 5.3.2.2 Playback Instant Recorded Video ..........58...

  • Page 8: Overview

    PCs or mobile devices, and backup the configuration and video data, MEANWHILE the recording of the DVR is ongoing simultaneously. In addition to the new compression mode H.264, some of the Premium H.264 DVR is enhanced to provide MPEG-4 and MJPEG compression modes.

  • Page 9: System Setup

    DVR User’s Manual System Setup The notices and introduction on system installation will be described particularly in this chapter. Please follow the description to operate the unit. In order to prevent the unit from data loss and system damage that caused by a sudden power fluctuation, use of an Uninterruptible Power Supply (UPS) is highly recommended.

  • Page 10: Rear Panel Connectors

    DVR User’s Manual Connecting Short-term Device If any short-term devices shall be installed to the DVR as parts of the unit ® system, such as USB ThumbDrive or any USB devices, etc., make sure those devices are connected only after the unit is powered on. The reason is because the DVR can recognize the external devices only after the power-on process is done completely.
  • Page 11 DVR User’s Manual Alarm I/O & RS485 The unit provides alarm I/O and RS-485 ports that offer users the flexibility required to connect the unit to the other device. The definition for pins varies when the DVRs have different channels. Refer to Setup Guide for detailed pin definitions.

  • Page 12: General System Setup

    DVR User’s Manual General System Setup Before operating the DVR, some general configuration should be setup first. The following subsections will introduce function keys on the front panel and general configuration of the DVR. The regular displayed OSD information and its displayed positions are shown as following figure.

  • Page 13: Functional Keys

    DVR User’s Manual Alarm LED The LED lights up when an alarm is triggered. HDD LED The LED lights up while the HDD is processing data to or from the connected HDD. 3.1.2 Functional Keys This section describes the functional keys, which are for normal operation, on the front panel of the DVR.
  • Page 14 • In Zoom mode, these keys function as Direction keys. • In the OSD setup menu, the LEFT / RIGHT keys are used to move the cursor to previous or next fields. To change the value in the selected field, press UP / DOWN keys.
  • Page 15 DVR User’s Manual ENTER / ZOOM • In OSD setup menu or selection interface, press this key to make the selection or save settings. • In live full screen viewing mode, press this key to view a 2× zoom image; press it again to return.

  • Page 16: Enter Osd Setup Menu

    “ + = * ◄ ► Backspace Delete Cancel The next step is to enter a corresponding password. The preset password for “admin” is “1234”. Password Verification _______ Press Channel Keys To Enter Password (4-8 Digits) Press ◄ Key To Delete NOTE: It is strongly suggested to change the preset password to prevent unauthorized access to the unit.

  • Page 17: User Management

    DVR User’s Manual 3.2.1 User Management The DVR provides the option to create up to seven sets of usernames and passwords with customized authority, excluding the preset “admin” account. From the Main Menu, select <System Setup> <User Management> and the menu is as the following: User Management 1.

  • Page 18: Power On / Shutdown The Unit

    DVR User’s Manual Power On / Shutdown the Unit If the DVR must be shutdown for any reason, please use the proper shutdown and power on procedures to avoid damaging the DVR. To Power On the Unit: Check the type of power source before plug in the power cord to the DVR (the acceptable power input is between AC110V ~ AC240V), and power on the unit using the power switch on the rear panel.

  • Page 19: System Date / Time Setting

    Select <Date>, or <Time> and press ENTER for adjusting the settings. LEFT / RIGHT keys are used to move the cursor to previous or next field, ENTER is for selecting, and UP / DOWN are used to change the value in the selected field.

  • Page 20: Daylight Saving Time

    DST Start / End The items are used to program the daylight saving duration. Use LEFT / RIGHT keys to move the cursor to the next or previous field, UP / DOWN to change the settings in the selected field.

  • Page 21: Network Time Protocol Setup

    DVR User’s Manual 3.4.3 Network Time Protocol Setup Time Zone Select <Time Zone> to enter the time zone. To find out the correct local time zone, please visit www.greenwichmeantime.com or refer to the following figure. NOTE: The <Time Zone> must be set to the correct local time zone or the <Network Time Protocol Setup>...

  • Page 22: Ip Camera Setting

    DVR User’s Manual IP Camera Setting The distinctive hybrid solution of the DVR enables users to connect IP camera(s) while others are analog cameras. First enter the OSD setup menu with a proper account and access <System Setup> <IP Camera Support> to select the number of IP cameras to be connected.

  • Page 23: Connection Setup

    DVR User’s Manual 3.5.2 Connection Setup Enter <Connection Setup> to configure the connection and data transmission setting of the connected IP Camera. The menu will be shown as below. Connection Setup 1. Account **** 2. Password **** 3. Management Port 4.

  • Page 24: Device Setup

    DVR User’s Manual IP Dome Protocol If the connected device is an IP Dome Camera, then select an appropriate IP Dome Protocol from the provided options. 3.5.3 Device Setup Enter <Device Setup> to configure the basic settings of the IP camera. The basic settings include the IP camera’s product name, image quality, image adjustment, etc.

  • Page 25: Record Schedule / Quality Setting

    DVR User’s Manual Record Schedule / Quality Setting The Record Setup menu allows users to set recording quality, recording schedules, and other recording parameters. Login with a proper account to access Record Setup menu. In the Main menu, move the cursor to <Record Setup>...

  • Page 26: Preset Record Configuration

    DVR User’s Manual 3.6.2 Preset Record Configuration The <Preset Config> is used to select the preset recording quality and frame rate. In normal circumstances, it is strongly recommended to set the preset configuration as <Best Quality>. Below table shows the PPS and picture size under <Best Quality>...

  • Page 27: Record Event Video Only

    DVR User’s Manual 3.6.4 Record Event Video Only If the DVR shall start recording only when alarms are triggered, follow the steps below: • Enter the OSD setup menu with correct password. • In the OSD setup menu, select <Record Setup> menu. Move the cursor to the item <Preset Config>, and select <Event only>.

  • Page 28: Data Lifetime

    DVR User’s Manual • Select <Average Normal PPS> and press ENTER, then press UP/DOWN to make a choice. The <How Many Days To Record> will be computed automatically. • Select <Average Normal Quality> and press ENTER, then press UP/DOWN to make a choice. The <How Many Days To Record> will be computed automatically.

  • Page 29: Circular Recording

    DVR User’s Manual 3.6.8 Circular Recording Users can choose to record video in circular mode or in linear mode. If circular mode is selected, the DVR will stores new video into the HDD spaces while overwrite the oldest recorded video. Alternatively, if linear mode is selected, the DVR will stop recording when the HDD is full.

  • Page 30: Pos And Text Setup

    Purge Event Before The item is used to delete event video before a specific date. Use LEFT / RIGHT keys to move the cursor to next or previous field, ENTER to select the item and UP / DOWN to adjust the value.

  • Page 31: Exception Text Setup

    DVR User’s Manual 3.7.3 Exception Text Setup This sub-menu is used to define the conditions that are to be treated as an “Exception” and thus trigger an action (the function will be implemented later). Exception Text Setup Exception No. Trigger Exception String NO SALE By Numerals...

  • Page 32: Input Setup

    DVR User’s Manual <Inside The Range>: When the value of a transaction is within a certain range, it will be marked as an exception. The range need to be defined in the following sub-setting <Value> and <Value (Upper Limit)>. <Outside the Range>: When the value of a transaction is beyond a certain range, it will be marked as an exception.
  • Page 33 DVR User’s Manual Text Filter This item is used to choose the text filter. The supported models for pole display and printer are listed as below. Pole Display Printer POS Machine Cache Technology VFD-202T Citizen CBM-1000 II Acula AQ-812 Citizen C2202 Citizen CT-S300 IBM SurePOS 700 Digipos CD5220...

  • Page 34: Basic Operation

    DVR User’s Manual Basic Operation The DVR allows user to access some general operations through the front panel easily. The following sections introduce the general operations of the unit. View Live / Playback Video The general functions in live and playback mode are described in the following sections.

  • Page 35: Digital Zoom

    DVR User’s Manual 4.1.2 Digital Zoom Users are able to view a 2× full screen in live mode. To view the 2× full screen, follow the steps. • Press any CHANNEL key to view the corresponding camera in full screen. •...

  • Page 36: Key Usage In Playback

    DVR User’s Manual Key Usage in Playback The key usage is slightly different in playback mode. Following is the key usage found in playback mode. LEFT (Reverse Playback) The key is used to reverse the recorded video while the unit is playing back.

  • Page 37: Sequence Setup

    DVR User’s Manual Sequence Setup This section introduces the way to view sequence mode with both Main Monitor and Call Monitor, if connected. Sequence function can avoid manual backtracking and provides more flexibility while monitoring surveillance. 4.2.1 Sequence with Main Monitor (1st and 2nd) Automatic sequence function can be observed in any view mode.

  • Page 38: Search Recorded Video

    • Either press PLAY again or ESC to return to live video. NOTE: If there is no available recorded video that matches the specified time and date, the unit starts playback from the next available video. NOTE: The date/time information will be shown on the screen with a DST icon if the Daylight Saving Time function is enabled.

  • Page 39: Search By Event

    DVR User’s Manual 4.3.2 Search by Event “Event List” allows users to search wanted video by event. The Event List is displayed as below: Event List First Page Date Time Type 2008/03/17 11:26:50 Motion 2008/03/17 09:53:03 Alarm 2008/03/16 16:14:42 Alarm 2008/03/15 03:45:31 Motion...

  • Page 40: Search By Text

    DVR User’s Manual 4.3.3 Search by Text When a POS device is connected to the DVR, users can search for videos with text data. The “Text Query Page” is displayed as below: Text Query Page By Text Item Item By Numerals Value Value (Upper Limit) By Date/Time...

  • Page 41: Video Export

    DVR User’s Manual Video Export The following sections will show how to export video through the OSD setup menu and through the hot keys positioned on the front panel, respectively. 4.4.1 Export from OSD Setup Menu The Video Export menu enables only the accounts with proper authority to ®...

  • Page 42: Select Video For Exporting

    DVR User’s Manual Device Name The item shows the name of the available device. Available The item shows the free space of the available device. Select Set the item to <Yes> to set it as an exporting destination, or <No> to cancel. 4.4.1.2 Select Video for Exporting Select video from desired channel(s) with specific date / time and/or event(s),...

  • Page 43: Digital Signature

    DVR User’s Manual 4.4.1.3 Digital Signature The user can export video clip with or without a digital signature. Set the item to <Yes> to export with the signature file, or <No> to export without it. Each recorded video with digital signature will be exported into four files, including *.gpg, *.avi (or *.drv), *.sig and readme.txt.

  • Page 44: Export Normal Video

    DVR User’s Manual The ezBurn exporting process is illustrated as below figure: The entire process is described step by step in the following sections. NOTE: The file exported using ezBurn will be in .drv file format, which can only be played using the remote player software. 4.4.2.2 Export Normal Video To Export normal video to external device, follow these step:...

  • Page 45: Export Event Video

    DVR User’s Manual 4.4.2.3 Export Event Video To export event video, follow these steps: • Press SEARCH and play wanted event video. To play event video, refer to OSD Setup Manual Section Search Recorded Video. • After entering the playback mode, press COPY. The “ezBurn” window will display as below figure.

  • Page 46: Dome Protocol Setup

    DVR User’s Manual 4.5.2 Dome Protocol Setup The Dome Protocol item lists the available dome protocols for communicating with dome cameras connected to the DVR. From the Main menu, select <Camera Setup> and press ENTER. The following menu is displayed. Analog Camera 1.

  • Page 47: Dome Controlling Key

    DVR User’s Manual The ID number must match the ID address set by the dome. The Unit ID is in the range of 1 to 255. Note that there cannot be any two devices on the same bus given the same ID address, or a conflict may occur. NOTE: The settings become effective after saving the changes and exiting from the menu.

  • Page 48: Set Preset Points

    DVR User’s Manual Iris Close Use to close the Iris on the dome camera. Focus Far Use to focus the selected dome camera far. Zoom Out Use to zoom out the dome camera. This function enables the user to shrink the current image and view a larger area.

  • Page 49: Call Preset Points

    DVR User’s Manual • Press 1 to access the Set/Go Preset function. The Dome Preset menu is displayed. Dome Preset First Page Index Set Preset Go Preset • Use UP / DOWN keys to select the desired preset number from the menu. •...

  • Page 50: Intercom Function

    DVR User’s Manual Intercom Function Intercom function enables the DVR site to communicate with the camera site. This function will be available when the optional Audio Out connectors are installed and the audio output devices are connected. To initiate communication, press and hold any channel key for 2 seconds. When the communication starts, below message will be shown on the screen: INTERCOM YOU ARE NOW COMMUNICATING WITH CHANNEL...

  • Page 51: Setting Up The Dvr And The Pc

    • In Windows Components Wizard, double click on <Networking Services>, then check the box in front of <Universal Plug and Play>. • Click <OK>, then <Next> and the installation process will begin. • When the installation is completed, the icon representing the DVR can be found in <My Network Places>...

  • Page 52: Remote Monitoring Software

    DVR User’s Manual Remote Monitoring Software The remote monitoring software is a remote browser-based software application designed to operate with the DVR products. Using the software, users are allowed to view live and recorded video, and to configure the DVRs remotely via a LAN, WAN or Internet on a personal computer.

  • Page 53: Software Installation

    DVR User’s Manual Software Installation Refer to the following description to install the remote monitoring software. 5.2.1 Change Internet Settings The PC operating with the remote monitoring software should be set to accept ActiveX plug-ins. Please follow the steps to set the Internet security settings appropriately.
  • Page 54 • Under <ActiveX controls and plug-ins>, set all items to <Enable> or <Prompt>. • Click <OK> to apply the setting and close the <Security Settings> screen. • Click <OK> to close Internet Options dialog. Now the installation can continue to the next step.

  • Page 55: Install Remote Monitoring Software

    DVR User’s Manual 5.2.2 Install Remote Monitoring Software Start the browser to initiate the installation of the remote monitoring software on the PC. The IP address of the DVR can be saved as a Favorites item in the web browser to enable easy access in the future. •...

  • Page 56: Log In / Log Off

    DVR User’s Manual 5.2.2.1 Log in / Log off Login using the same accounts setup in the DVR. The authority is also the same as setup in the DVR. One preset account “admin” and up to four other accounts can access a DVR at the same time.

  • Page 57: Software Upgrades

    DVR User’s Manual 5.2.2.2 Software Upgrades If a new version of the remote monitoring software is available on the DVR, upgrade will be prompted while accessing the unit. Follow the steps to upgrade the software. • The message as the above figure will be prompted. Click <Yes> to accept version upgrade.

  • Page 58: Select Display Mode

    DVR User’s Manual 5.3.1.1 Select Display Mode Choose the number of windows to be displayed on the main window. Click one of the display buttons in MODE section. Available selections are 4, 9 and 16 camera displays. To view certain window in full screen, either double-click on the wanted window, or click on the corresponding CAMERA button.

  • Page 59: Instant Recording

    DVR User’s Manual Focus +/− Use to adjust the camera lens to focus on objects for a clear view. Click on <Focus +> to focus near or <Focus −> to focus far. Iris +/− This item is used to open and close the iris to let more or less light into the camera.

  • Page 60: Playback Video

    Use up and down arrow next to the time field to change to the wanted time. • The other way to select date and time is by moving the blue sliding bar.

  • Page 61: Playback Local *.Drv Files

    DVR User’s Manual • The other option <Download (.DRV)> in <Select> field enables users to download the video segment of selected date and time to the PC. The selection of time duration is the same as described above. Files downloaded will be in *.drv format. 5.3.3.2 Playback Local *.drv Files The <Local Playback>...

  • Page 62: Verify Digital Signature

    DVR User’s Manual 5.3.4 Verify Digital Signature The digital signature aims to authenticate a video file exported from the unit. Follow the description to verify the digital signature. • Click <Play> on the main window toolbar. • Click <Verify> tab to display the Verify window. •...

  • Page 63: Remote Monitoring Software Trouble Shooting Guide

    DVR User’s Manual 5.3.7 Remote Monitoring Software Trouble Shooting Guide What happened if the server requests to upgrade the software every time the DVR is connected? If the following screen displays repeatedly, please follow the steps to delete the temporary internet files. •...

  • Page 64: Appendix A: Recommended Hdds

    DVR User’s Manual Appendix A: Recommended HDDs The following is a list of recommended SATA HDDs. SATA HDD: Brand Model Name Model Number Size Barracuda 7200.7 ST3160827AS 160G Barracuda 7200.8 ST3300831AS 300G Barracuda 7200.10 ST3250410AS 250G Barracuda 7200.10 ST3500630AS 500G Seagate Barracuda 7200.10 ST3750640AS...

  • Page 65: Appendix B: Remote Controller

    DVR User’s Manual Appendix B: Remote Controller A remote control is provided for the DVR . The function keys on the remote control are listed as below figure: DVR Control mode Dome Camera Control mode...
  • Page 66 DVR User’s Manual The keys of the remote control function as the keys of the front panel of the DVR. The difference between the remote control and the front panel is the “DVR SEL” key. The DVR Selection key is used to switch control between different DVRs. The remote control can be used to control up to 16 DVRs.

  • Page 67: Appendix C: Usb Mouse Operation

    DVR User’s Manual Appendix C: USB Mouse Operation Users can use an USB mouse to operate the DVR. To use the USB mouse, please read through the following descriptions. Plug in an USB mouse to any USB port of the DVR. Move the USB mouse, and the cursor should appear.

  • Page 68: Appendix D: Keyboard Access Sketch

    DVR User’s Manual Appendix D: Keyboard Access Sketch The following sketch shows the keys used to access and control the connected DVR.

  • Page 69: Appendix E: Simultaneous Output Options

    DVR User’s Manual Appendix E: Simultaneous Output Options The monitor functionality differs for VGA + digital output and dual VGA models. There are four different conditions. When simultaneous output is enabled, three resolutions are selectable. If simultaneous output is not enabled, only one resolution is available. Refer to the following tables to see which monitors are functional under the four different conditions for the two different types of models.

  • Page 70: Appendix F: Jog / Shuttle Control

    DVR User’s Manual Appendix F: Jog / Shuttle Control The jog/shuttle knob is used to provide wide latitude in playback control. Note that the jog/shuttle knob is active only when the DVR has been in Playback mode. While playing back video, users can rotate the shuttle ring to select different speed of forward and backward playback.

  • Page 71: Appendix G: Ip Camera Installation

    DVR User’s Manual Appendix G: IP Camera Installation The following is an example of the installation of a NH Series IP camera. Step 1. Enter the IP address (for example: 192.168.1.242) of the NH Series IP camera to access its web management page. Login using the administrator’s username and password (for example: Admin &...
  • Page 72 DVR User’s Manual Step 3. Next click on the “View parameters” tab to look for current camera image settings: Brightness=25, Sharpness=128, and Contrast=128. Step 4. Access the Streaming menu to look resolution setting: MJPEG=1280x960, MPEG-4=VGA, and the maximum frame rate is 15fps.
  • Page 73 DVR User’s Manual Step 5. Access the OSD setup menu of the DVR to select the number of IP cameras to be connected: <System Setup> <IP Camera Support>. The DVR will reboot in order to apply the change. Step 6. Access the <Camera Setup> menu of the DVR to setup the IP camera. Select the channel that is reserved for IP camera.

  • Page 74: Troubleshooting

    DVR User’s Manual Step 10. Set <Apply> to <Yes> and the device setting parameters will be applied. Step 11. Set <IP Camera> <Activated> to <Yes> and the video from the IP camera should be displaying on the screen after a few seconds. Step 12.

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