LogicMark LifeSentry 37911 Dealer Set-Up & Programming Instructions
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Also See for LifeSentry 37911:
- Set-up & operating instructions (24 pages) ,
- User's quick install manual (2 pages)
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Summary of Contents for LogicMark LifeSentry 37911
- Page 1 With DECT Technology DEALER SET-UP & PROGRAMMING INSTRUCTIONS Guardian Alert Model # 37911 v1.2-L4...
- Page 2 THESE INSTRUCTIONS ARE FOR THE DEALER. REFER TO THE USER “SET-UP & OPERATING” INSTRUCTIONS FOR NORMAL OPERATION. These instructions are for the Dealer to set-up and program the LifeSentry system to operate with the Central Station of your choice. The LifeSentry product (the “System”) uses the industry standard “Contact ID” and “4+2”...
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Page 3: Table Of Contents
TABLE OF CONTENTS System Components ..................4 Installing the Batteries ................5 Connecting the Base Unit Power Connection .................7 Telephone Connections .................7 Communication Protocol Options ............8 Line Seizure ..................9 Dealer Programming Key to LED Status ................10 Programming Central Station Tel Numbers & Account Codes ..10 Central Station Number / Account Code Programming Worksheet..12 To Change a 4 Digit Password ............13 Setting Programming Options.............13... -
Page 4: System Components
System Components: The items below are included with your System . Pendant Base Unit Rechargeable Lithium-Ion Special Pendant Batteries - 2 Pieces Rechargeable AA Batteries - 4 Pieces Belt Clip AC Adapter Wrist / Walker / Wheelchair strap Phone Cord Lanyard LifeSentry ®... -
Page 5: Installing The Batteries
Installing the Batteries Pendant - small white batteries. The Pendant requires one of the white Li-Ion (Lithium Ion) batteries at any given time. The pendant should be able to run more than 4 months on a fully charged battery with 1 hour of talk time when fully charged. - Page 6 Base - larger batteries: The Base unit requires 4 rechargeable 2400 mAH NiMH batteries (included). Unlike the Pendant battery - these are readily available. They will provide you with up 24 hours of battery back-up protec- tion in the event of a power failure. They will not be damaged by continually charging in the base unit.
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Page 7: Connecting The Base Unit
Connecting the Base Unit Power Connection Simply plug in the AC Adapter in to the nearest electrical outlet. Plug the other end of the AC power adapter into the Base unit. You need to push the plug into the opening in the Base unit and twist 90’... -
Page 8: Communication Protocol Options
Communication Protocol Options: The Life Sentry unit supports 3 different alarm communication protocols – Contact ID, 4+2 and DIGI Format - to help the installer deal with any type of phone system that the customer may be using: Contact ID alarm communication protocol is not recommended for use with VoIP internet phone systems - such as Skype, MagicJack, Vonage, Comcast, Fox, etc…... -
Page 9: Line Seizure
Line Seizure The phone plugged into the “To House Phone” jack will have the line seizure feature. This means that whenever the Base unit chooses to dial out during an emergency - it will seize the line from the phone that is plugged into this “To House Phone”... -
Page 10: Key To Led Status
Key to LED Status BASE RED LED functions: Off: No AC power/No Back-up Battery Power Solid: AC power Flashing: Running on Battery Back-up BASE GREEN LED functions: Off: Standby Solid: Dialing/Talking or Learn Mode Flashing: Pendant Learning or Low Pendant battery PENDANT LED (single RED LED) Functions: Off: Standby... - Page 11 • Need to add a pause in your number sequence..simply insert a “” where ever you need a 1 second pause. Insert “” if you need a 2 second pause. • Remember to program a 1 before any long distance numbers. • Remember to program any AREA CODE numbers if needed. • Remember to program any PREFIX NUMBERS (like 9 to get an outside line) if needed.
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Page 12: Central Station Number / Account Code Programming Worksheet
Central Station Number & Account Code Programming: Note: You will be using your telephone keypad on an open telephone line to program the System numbers. (A cellphone is easiest). The base will speak each number that is pushed on the telephones keypad and, you DO NOT have to program a secondary (or back-up) central station telephone number unless recommended by the Central Station. -
Page 13: To Change A 4 Digit Password
To Change the 4 Digit Password: The factory default for the programming password is “1 2 3 4”. If you wish to change this password, simply follows these steps: Establish a phone line as you did in Step 2 on page 10. Slide programming switch to Programming Mode. - Page 14 Use these directions to set the options: Option #1 – Dial 9 Before Number Enter (Password) – XXXX then “**” (Default is 1234) [Voice prompt – Option Mode] Enter – 1 [Voice prompt – Dial 9 before number, 1 for YES – 3 for NO] Enter either 1 or 3 [Voice prompt 1 –...
- Page 15 Option #4 – DEMO/Tradeshow Mode – THIS MODE IS FOR DEMO MODE ONLY FOR SALESPERSONS. This feature is used to DEMO the unit without having access to a telephone line. We use this feature with a Viking DLE-200 test box. NEVER LEAVE THE UNIT IN THIS MODE FOR NORMAL OPERATION.
- Page 16 Option #8 - Periodic Test Interval (for automatic check-in with central station) Enter (Password) – XXXX then “**” (Default is 1234) [Voice prompt – Option Mode] Enter – 8 [Voice prompt – Periodic test interval, 1 for 1 day, 2 for 7 days, – FACTORY SETTING 3 for 30 days] Enter either 1, 2 or 3 [Voice prompt 1 –...
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Page 17: Remotely Programming A System
Remotely Programming a System. The System can be remotely programmed over a telephone line. STANDARD METHOD: Simply call the number of the residence where the Base unit is connected. Have the user slide the switch at the back of the Base unit to “Programming Mode”. -
Page 18: Adding Additional Pendants To The System
Adding Additional Pendants to the System. The System comes with one Pendant. If you want to add additional pendants or the Emergency Wall Communicators accessories to your system (for a combined total of 4) - follow the directions here. If not, skip this section. The Pendant’s unique ID code should already be learned into the Base unit when it came from the factory. - Page 19 the Pendant - then release both buttons on the Pendant. • Note that the panic button is RED on the Emergency Wall Com- municator • If “Base and Pendant out of Range” or, “Pendant Learning Failed” is heard from the pendant, STOP - wait 30 seconds and start at step #1 again. 3. When the Pendant Learning has been successful you will hear “All Systems are OK”...
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Page 20: Basic Set-Up And Test
Basic Set-up and Test Lanyard, Belt Clip or Wrist Strap. The System comes with 3 accessories for carrying the pendant . You can carry the Pendant using the Lanyard. You can slide the Pendant in the Belt Clip, or you can use the Wrist-strap as a means to carry the Pendant. Note that the Wrist-Strap can also be used as a way to attach the Pendant to a wheel chair. -
Page 21: System Check
It is important to replace the Pendant batteries every two years. Note: This is a very unusual battery not available at most outlets. Order replacement batteries from your supplier or from www.PrimaryVolt.com. NOTE: The Pendant does a self test on the pendant battery every 13 hours. -
Page 22: Operating Range
This testing feature is very useful - allowing you to confirm that the system has coverage from all parts of the home. Simply walk to the various parts of your home and push the Battery Check / System Check button until you hear the dial tone. You can then release the button, and you will hear “System Check. -
Page 23: Troubleshooting Guide
Information The FCC Wants You To Know: FCC ID: TYD3X911 This device complies with Part 15 of the FCC Rules. Opera- tion is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 24: Central Station Items Of Interest
What to expect: The Red POWER light will be on if the Base unit is connected to power. If the POWER light is on and the Base unit is connected to a working phone line, go on to step 3. Step 4 –... - Page 25 Contact ID Event Code Profile: Standard Ademco Contact ID Contact ID Event Codes Sent: 1-101 Personal Emergency (personal emergency) 1-606 Listen- in to follow (request for voice call) 1-301 AC Loss (AC power loss longer than 8 hours) 3-301 Restoral - AC Loss 1-381 Loss of Radio supervision (pendant has not reported to the base in the last 52 hours, four 13 hour cycles) 3-381 Restoral - Loss of Radio supervision 1-384 RF low battery (pendant batter is <...
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Page 26: Replacement Parts / Optional Accessories
Replacement Parts / Optional Accessories: All prices shown are MSRP and are in US dollars Rechargeable Lithium-Ion Special Pendant Batteries 2 Pieces Part #35917 $15.00 Rechargeable AA Batteries 4 Pieces Part #35918 $15.00 Extra Pendants Part #37915 $119.95 Lock Box Part #30913 $34.95 Emergency Wall Communicator Part #37920 $119.95... -
Page 27: Product Specifications
Product Specifications: RF Characteristics: 1.9 Ghz DECT system Duplex voice communication. Communication Protocols Three options: Ademco Contact ID / 4+2 / DIGI Format Operating Range Covers your typical American house and into the front, back, and side yards. Up to 600 feet line-of-sight from Base unit. Power Adapter Ratings Input: 110 VAC Output: 7.5 volts DC - 500 mA... - Page 28 8625 Hampton Way; Fairfax Station, Virginia 22039 Tel: 1-703-934-7934 Toll Free: 1-800-519-2419 Fax: 1-703-934-7935 www.LogicMarkSecurity.com This System is covered by the following patents: US # 5,521,582 & Canadian # 2,080,921 Other patents pending ©2011 LogicMark, LLC LifeSentry ® v1.2-L4...