Sercomm 5300 User Manual
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Sercomm 5300 User Manual

Sercomm 5300 User Manual

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Copyright 2001. A
Document Version: 2.2 (October, 2002)
P/N: 9570421001
All trademark and trade names are the properties of their
respective owners.
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  • Page 1 Copyright 2001. A IGHTS ESERVED Document Version: 2.2 (October, 2002) P/N: 9570421001 All trademark and trade names are the properties of their respective owners.

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 Introduction Features......................... 1 Safety Instructions ......................2 Package Contents......................3 Models .......................... 3 LED Indicators ......................6 DIP Switch Table......................6 Diagnostic Push Button ....................7 Chapter 2 LAN Installation Procedure........................8 Chapter 3 Print Server Configuration Overview ........................
  • Page 3 Internet Printing Protocol (IPP) .................. 42 Internet Mail Printing ....................47 Printing through the Internet..................51 SNMP ......................... 52 Chapter 8 Troubleshooting Overview ........................53 Hardware & LAN Problems ..................53 AppleTalk (Macintosh)....................54 Novell NetWare......................56 Windows Printing Problems ..................57 Appendix A Specifications General Specifications ....................

  • Page 4: Chapter 1 Introduction

    Chapter 1 Introduction This chapter provides an overview of your Print Server's features. Features Congratulations on the purchase of your new Print Server. Your Print Server was designed to provide a simple and efficient network printing solution. It is packed with features, including: Versatility.

  • Page 5: Safety Instructions

    Safety Instructions For your own safety, and to protect your Print Server, please observe the following safety advice. 1. Unplug this device from its power source before cleaning. Use only a slightly dampened cloth for cleaning. Do not use liquid or aerosol cleaners. 2.

  • Page 6: Package Contents

    Package Contents You should find the following items packaged with your Print Server. If any items are missing, contact your dealer immediately. • The Print Server • Power Adapter • One CD-ROM containing all support programs and this manual • Quick Install Guide Models This manual covers the following Print Server models.
  • Page 7 PS5300 Print Server 3 Parallel Ports 10/100BaseT AS5100/560H Print Server Direct Attach 1 Parallel Port 10/100BaseT Page 4...
  • Page 8 PS5120 Print Server 1 Parallel Port 2 USB Print Ports 10/100BaseT PS5010 Print Server 1 USB Print Port 10/100BaseT Page 5...

  • Page 9: Led Indicators

    LED Indicators All models have two LED indicators on the top. The Error LED is orange or red. The Status indicator LED is green. The LED indicator modes are described in the following table. Green LED Red/Orange LED Status Description No power.

  • Page 10: Diagnostic Push Button

    Diagnostic Push Button Print Server models AS5100, AS560H and PS5120 are fitted with a Diagnostic Push Button. The button is recessed; a pin or paper clip can be used to press it. This button has 2 functions: • Restore the factory default settings •...

  • Page 11: Chapter 2 Lan Installation

    Chapter 2 LAN Installation This chapter describes how to install the Print Server in your Local Area Network. Procedure 1. Preparation • Ensure the power is OFF. Do not connect the Print Server while power is On. • Find the Default Server Name for your Print Server. The Default Server Name is shown on a sticker on the base of the device.

  • Page 12: Chapter 3 Print Server Configuration

    Chapter 3 Print Server Configuration This chapter provides an overview of the configuration process. Overview The Print Server is designed to support many different platforms, and the configuration required would depend upon the environment in which it is installed. • The Print Server usually requires configuration, but if there's a DHCP server on your network, then the device is just plug-and-play.

  • Page 13: Alternatives To The Configuration

    If the desired Print Server is not listed: • Check all cables to the Print Server. • Check the Print Server's LEDs: • The Red LED should be OFF and the Green LED should be ON or flashing. • If your model supports 10BaseT and 100BaseT, check the 10/100BaseT link LED next to the LAN connection.

  • Page 14: Chapter 4 Client Pc Configuration

    Chapter 4 Client PC Configuration The chapter details the client configuration required on LAN clients to use the printer or printers attached to the Print Server. Overview Before performing client configuration, the Print Server must be installed on your LAN, and configured as described in Chapter 3.
  • Page 15 Checking your Network Protocols (Windows 9x) Your PC must have EITHER the TCP/IP or NetBEUI protocols installed. (All versions of Windows after Windows 95 have TCP/IP installed by default.) • If using the Peer-to-peer Print Driver, the installation program will check this for you. •...

  • Page 16: Windows Peer-To-Peer Print Driver

    Windows Peer-to-peer Print Driver With this printing method, print jobs are stored (queued) on your PC, and then sent to the Print Server when it is available. Setup Before performing the following procedure, the Print Server must be installed on your LAN, and configured as described in Chapter 3.
  • Page 17 If your Print Server is not listed: • Click the "Refresh" button. • Check that both the Print Server and the printer are properly connected, and powered on. • Check that the Print Server has been configured. (Use the Setup Wizard on the CD-ROM.) •...
  • Page 18 • If prompted about Sharing the printer, do NOT enable Sharing. • When the Printer installation is finished, it will be listed in the Configure Printer Port screen above. Select it and click "Connect". 9. Installation is now complete. You can now print using this printer. •...
  • Page 19 Management • Print jobs can be managed like any Windows printer. Open the Printers folder (Start - Settings - Printers) and double-click any printer to see the current print jobs. • If the printer attached to the Print Server is changed, just run this program again, and select the correct printer.

  • Page 20: Windows Smb Printing

    Banner Check this option to print a banner page before each print job. • If using a PostScript Printer, check the PostScript box. • The User Name will be printed on the banner page. Sets how often Windows will poll the Print Server to establish a Retry Interval connection when the printer is busy.
  • Page 21 6. Follow the prompts to complete the installation. • For information about the question "Do you print from MS-DOS programs?", see Printing from MS-DOS Programs below. • Select the Printer Manufacturer and Model to match the printer connected to this port on the Print Server, and complete the Wizard.

  • Page 22: Windows With Server-Based Print Queues

    Windows with Server-based Print Queues 1. Open your Printers folder, and start the Add Printer Wizard. 2. When prompted, select Network Printer. 3. When prompted for Network Path or Queue Name, click the Browse button, and locate the Server and Printer (or Print Queue) which your Network Administrator advised you to use. 4.
  • Page 23 Figure 9: Add Standard TCP/IP Printer Screen 6. Choose LPR in the Protocol section, then enter Queue name and enable the LPR Byte Counting. Figure 10: Port Settings Screen 7. Follow the prompts to complete the Wizard. The new printer will be listed with any other installed printers, any may be selected when printing from any Windows application.

  • Page 24: Windows Using Ndps

    Windows using NDPS Before using NetWare NDPS (NetWare Distributed Printing Service), one or more NDPS Printer Agents must be created on the NetWare Server. See Appendix B for details of this procedure. Also, on your workstation, ensure that: • Novell IntranetWare Client v2.2 (or later) is installed on your PC. •...

  • Page 25: Macintosh (Appletalk)

    Macintosh (AppleTalk) The Print Server supports AppleTalk (EtherTalk), PAP, ATP, NBP, ZIP and DDP protocols, enabling Macintosh computers on the network to view and use the Print Server as a regular AppleTalk printer. Normally, no configuration is required. Software Requirements System 9.x OS or newer.

  • Page 26: Macintosh Os X

    Macintosh OS X If using LPR printing, you need to configure the printer. But no configuration is required if using AppleTalk. LPR printing Setup 1. Select Printer List icon. Figure 12: Printer List 2. Click Add Printer button. 3. Choose LPR Printers Using IP. Figure 13: LPR Screen 4.

  • Page 27: Chapter 5 Biadmin Management Utility

    Chapter 5 BiAdmin Management Utility This chapter describes the installation and operation of the BiAdmin Configuration & Management program. Requirements This program requires: • Windows 95, Windows 98 or Me • Windows NT 3.51, Windows NT 4.0, Windows 2000 or XP Additional Recommendations: •...

  • Page 28: Operation

    Operation • Start the program by using the icon created by the setup program. • When run, the program searches the network for all active Print Servers, then lists them on screen, as shown by the example screen below. Main Screen Figure 14: BiAdmin Main Screen Groups On the left side of the screen is a column for Groups.
  • Page 29 Figure 15: System Configuration - Groups Device List On the right side of the screen is a list of all Print Servers found on the network. For each device, the following data is shown: • Default Name. The Default Server Name is shown on a sticker on the base of the device. •...

  • Page 30: Printer Status

    Device Information Menu equivalent: Status - Backup/Restore Device Information All of the settings for the current device are displayed in a read-only scrollable list in the left panel. You can use the "Save to File" and "Restore to Device" buttons on this screen to save a copy of the selected device's CONFIG file to your PC, or restore a previously saved file to the selected Print Server.
  • Page 31 Configuration Icons The following icons are available. Refer to the on-line help for details of the data on each screen. NetWare Menu equivalent: Configuration - NetWare BiAdmin supports configuration of both the Print Server and Novell NetWare servers. • You need to be logged into the NetWare server(s) with ADMIN rights. •...

  • Page 32: Appletalk Configuration

    TCP/IP Configuration Menu equivalent: Configuration - TCP/IP Selecting this icon will allow configuration for TCP/IP. Some models may also display the setup data for the proprietary "Internet Printing" feature (printing via E-Mail). PS5120, PS5010 and AS5100 also support Auto-IP function. If the Print Server is set to "...

  • Page 33: Netbeui Configuration

    NetBEUI Configuration Menu equivalent: Configuration - NetBEUI SNMP Configuration Menu equivalent: Configuration - SNMP Configuration is only required if using Simple Network Management Protocol. See Chapter 7 for details. Page 30...
  • Page 34 Logical Port Configuration Menu equivalent: Configuration - Logical Port Logical port (printers) can be used in the NetWare and Unix environments. Other Icons Upgrade Menu Equivalent: InitDevice - Upgrade This option allows you to upgrade the firmware for the selected Print Server. Before using this option, you need to obtain the .BIN file for the firmware upgrade, and copy it to the same directory as BiAdmin.

  • Page 35: Menu Options

    Menu Options Status Menu Device Info Same as Device button. Display all the configuration and status information about the selected Print Server. The data is presented in a scrolling, read-only window. Port Status Same as Printer Status button. Same as Exit button. Exit InitDevice Menu Reset Device...

  • Page 36: Control Menu

    • Set the Network Protocols used the selected Print Server. (Any protocols not used on your LAN may be disabled. This may improve performance.) The Configuration Menu also contains selections for each of the following. These have the same effect as the corresponding Icon: •...

  • Page 37: Chapter 6 Web-Based Management

    Chapter 6 Web-Based Management This chapter explains how to use your Web Browser to configure the Print Server models Overview The Print Server models incorporate the HTTP server. This allows you to connect to the Print Server and configure it using your Web Browser. Most browsers should work, provided they support tables and forms.

  • Page 38: Connecting To The Print Server

    Connecting to the Print Server 1. Start your Web Browser. 2. In the Address box, enter HTTP:// followed by the IP Address of the Print Server. e.g. http://192.168.0.21 3. You will then be prompted for the password. If no password has been set, just press NTER 4.
  • Page 39 NetBEUI Figure 17: NetBEUI Screen Domain Name Enter the designated work group to be serviced by the Print Server. This field is not case sensitive, so names with different case will be considered to be the same name. Response Time Set how fast jobs are sent to the printer.
  • Page 40 NetWare The NetWare screen is not be available for model PS5120 and PS5010. Figure 18: NetWare Screen General NetWare Mode Select Print Server or Remote Printer, as appropriate. The default is Print Server. Frame Type Select the frame types used by your network. (Ethernet 802.2, Ethernet 802.3, Ethernet SNAP, and Ethernet II) By default, all frame types are enabled.
  • Page 41 Master File Server Name of the Print Server's master file server. (Bindery Mode only) The password on the NetWare Server. The Print Server device NetWare Password needs this password to connect to the NetWare server. Job Notification The options are: •...
  • Page 42 Access Select the desired level of access. Trap Receivers Select the Trap Receiver number (1..4), and click the Get Data button Receiver No. to update the display for the selected item. Enter the IP Address of the Trap Receiver, which will be sent the IP Address Trap message.

  • Page 43: Configure Server

    Configure Server Figure 21: Configure Server Screen Print Server Name Change the default name if you wish. The new name must not contain any spaces or blanks. Password Enter the device password, and again in the Verify field. Once a password is entered, it is required in order to gain access and change the configuration.

  • Page 44: Logical Printers

    Logical Printers Logical Printers (ports) can be used under Unix or NetWare. For each Logical Printer, the following fields are available: Select the Logical Printer Port you wish to configure. (L1 to L3 or Logical Printer (Port) L1 to L8, depending on your model) Click the Get Data button to update the display with the current data for the selected logical printer.

  • Page 45: Chapter 7 Special Features

    Chapter 7 Special Features This chapter covers the special features of the Print Server. Overview The Print Server has three (3) special features: • Print Servers support IPP (Internet Printing Protocol). • All models support the proprietary Internet Mail Printing system. •...
  • Page 46 IPP Client Setup - Windows 95/98/Me/NT 4.0/XP The IPP Client Software can be installed on any of the following systems: • Window 95/98/Me/2000/XP • Windows NT 4.0 Installing from the CD-ROM 1. Insert the CD-ROM in your drive. If the program does not start automatically, run the SETUP program in the top-level folder.

  • Page 47: Changing The Ipp Port Settings

    5. Click Save to create the IPP port on your system. You will see a message confirming that the port has been created, then the following dialog: Figure 23: Select Printer for IPP Port 6. Either select an existing printer to use the new port, and click OK. Click the Add New Printer button to create a new printer to use the IPP port.
  • Page 48 IPP Client Setup - Windows 2000/XP Windows 2000 has its own IPP Client, and there is no need to install the supplied IPP Client Software. To use Windows 2000's IPP Client with the Print Server, follow this procedure: 1. Start the Add Printer wizard. 2.

  • Page 49: Using Ipp Printers

    5. Click "OK", and then select the printer manufacturer and model to match the printer connected to the port on the IPP Server. 6. Click "Next", and complete the Wizard. The IPP printer is now ready for use. Using IPP Printers The IPP Printer can be selected and used like any other Windows printer.

  • Page 50: Internet Mail Printing

    Internet Mail Printing The Internet Mail Printing System allows users to print data to your printer across the Internet. Users send the Internet Print Server an E-Mail, with the print job normally sent as an attachment to the E-Mail. The Print Server will retrieve the E-Mail and print it. System Requirements Mail Server •...
  • Page 51 Internet Mail Printing Configuration The Print Server must be configured with the data in the following table. The supplied BiAdmin utility program, or the Web interface (on 100BaseT models) can be used to set the following entries on the TCP/IP screen. The IP Address of the E-Mail Server used by the Print Mail Server IP Address Server.

  • Page 52: User Software

    User Software The software provided for remote users (InterNet Printing Port) should be installed by everyone intending to use Internet printing. Otherwise, remote users can print correctly only if: • They send an E-Mail directly to the Print Server Mail Account, using their normal E-Mail application.
  • Page 53 The E-Mail address for the Internet printer. Your print Remote Printer jobs will be sent to this E-Mail address. E-mail Address Mail Server Name This is the name or IP Address of your Mail Server. If you are on a LAN, ask the LAN Administrator. If using or IP Address a dial-up connection, use the data provided by your ISP.

  • Page 54: Printing Through The Internet

    Checking the Printer Driver To make sure that the correct printer driver for the remote printer is installed on your system, you can use the InterNet Printing Port to send an E-Mail to the Internet Printer. The procedure is as follows: 1.

  • Page 55: Snmp

    SNMP The Print Server supports SNMP (Simple Network Management Protocol). This allows network supervisors to monitor and control the Print Server using network management platforms such as HP OpenView, IBM SystemView, etc. The appropriate MIB file must be imported into your SNMP management program using the Import-Compile command.

  • Page 56: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting This chapter describes some problem situations, which may arise, and the solutions to them. Overview If you encounter printing difficulties, please refer to the appropriate section. If, after following the advice in these documents, the Print Server still does not function properly, please contact your dealer for further advice.

  • Page 57: Appletalk (Macintosh)

    Solution No. 5 If the Print Server is left on, but the DHCP server is turned off, then the Print Server will retain its IP Address without the DHCP Server being aware of it. Simply reset the Print Server so it will obtain a new IP Address.
  • Page 58 Problem No. 6 I can't select the "Remaining from:" item in the print dialog box. Solution No. 6 If you have selected the Layout value, "2 Up", or "4 Up", you cannot access the Remaining from item. Choose other selections. Problem No.

  • Page 59: Novell Netware

    Novell NetWare Problem No. 1 My Print Server cannot print the jobs sent to the print queue. Solution No. 1 Try the following: 1. Check if the printer attached to the Print Server is on-line. 2. Check if your Print Server is logged into the file server (See Problem 2 below.).

  • Page 60: Windows Printing Problems

    Windows Printing Problems Problem No. 1 When I tried to install the Printing software for Peer-to-Peer printing, I received an error message and the installation was aborted.. Solution No. 1 This may be caused by an existing installation of the printer port software.
  • Page 61 7. Click the Add Port button. On the resulting screen, select Other, then Printer Server, as the port to add, as shown below. 8. Click OK to see the Print Port Configuration screen, as shown below. Page 58...
  • Page 62 9. Click the Browse Device button, select the desired Print Server, and click OK. 10. Click OK to return to the Printers folders, and right-click on the Printer. Ensure that the Work off-line option is NOT checked. The Printer should no longer be grayed out, and is ready for use. Problem No.
  • Page 63 printing after last page is spooled and click OK. Problem No. 5 A printing device connected to the Print Server port cannot print or prints garbage. Solution No. 5 Check the following: • Cable connection between Print Server and printer. •...

  • Page 64: Appendix A Specifications

    Appendix A Specifications General Specifications PS5100 Print Server External Power Adapter 12V DC LEDs Parallel Port 1 Centronic female DB-25 connector Ethernet Connector 10/100BaseT FCC / CE Class B PS5300 Print Server External Power Adapter 12V DC LEDs Parallel Port Three Centronic female DB-25 connectors Ethernet Connector...
  • Page 65 Ethernet Connectors 10/100BaseT FCC / CE Class B PS5010 Print Server External Power Adapter 9V DC LEDs USB Port (1.1) Ethernet Connectors 10/100BaseT FCC / CE Class B Environmental Specifications (all Models) Operating Temperature 0 ~ 40°C Storage Temperature -10 ~ 70°C Shipping Temperature -40 ~ 70°C Operating Humidity...

  • Page 66: Parallel Port Pin Assignments

    Parallel Port Pin Assignments Direct Attach Models Signal Name Source -Strobe +Data 1 Bi-Di* +Data 2 Bi-Di* +Data 3 Bi-Di* +Data 4 Bi-Di* +Data 5 Bi-Di* +Data 6 Bi-Di* +Data 7 Bi-Di* +Data 8 Bi-Di* - ACK + Busy + Paper Error + Select -Auto Feed Not Defined...

  • Page 67: Protocol Support

    Protocol Support Model TCP/IP NetBeui Netware AppleTalk IPX/SPX PS5100 √ √ √ √ PS5300 √ √ √ √ AS5100 √ √ √ √ AS560H √ √ √ √ PS5120 √ √ √ PS5010 √ √ √ Feature Support Model HTTP E-mail SNMP AutoIP...

  • Page 68: Regulatory Approvals

    Regulatory Approvals PS5100, PS5300, AS5100, AS560H, PS5120, PS5010 FCC Statement This equipment generates, uses, and can radiate radio frequency energy. It has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.

  • Page 69: Appendix B Network Server Configuration

    Appendix B Network Server Configuration Windows NT Server Preparing for TCP/IP Printing If using Windows NT 3.51 or Windows NT 4.0, Microsoft TCP/IP Printing Support must be installed. • If it is already installed, proceed to Adding a TCP/IP Remote Printer. •...
  • Page 70 Adding a TCP/IP Remote Printer Windows 3.51 1. From the Printer menu in Print Manager, select Create Printer. 2. In the resulting dialog box, enter data as follows: Printer Name Enter a name (up to 32 characters). This name appears in the title bar of the printer window.

  • Page 71: Windows 2000 Server

    Windows 2000 Server 1. Start the Add Printer Wizard, select Network Printer, then click Next to browse for the Print Server. 2. Locate and double-click the Print Server, select the desired port, and click Next. The following message will be displayed: Figure 29: Windows 2000 Message 3.
  • Page 72 BiAdmin For more control and flexibility, or to use NetWare Remote Printer Mode, you can use the supplied BiAdmin management utility. Provided you have Novell's Client 32 installed, BiAdmin will allow you to configure the NetWare Server as well as the Print Server. •...

  • Page 73: Creating An Ndps Manager Object

    Master File Server Name of the Print Server's master file server. (Bindery mode only) Defines how often the Print Server will poll the queues to be Polling Queue Interval serviced. Job Notification by Set to Yes to receive a job notification at only the workstation Connection ID where the print job originated, No to receive a job notification at all workstations that you have logged on.

  • Page 74: Creating An Ndps Printer Agent

    6. Browse the Resident Server and select where you want the NDPS Manager object to be assigned. (e.g. TECH_50.TeSupp in figure 1 above) 7. Browse the Database Volume and select where you want the NDPS Manager database to be assigned. (e.g. TECH_50_SYS.TeSupp in figure 1 above) 8.
  • Page 75 Figure 32 Configure Port Handler 10. In the Host address IP field, enter the IP Address previously assigned to the Print Server device. 11. In the Printer Name field, enter the Logical Port name on the Print Server. (e.g.: L1) Note: For Print Servers with one parallel port, the logical ports are named L1, L2 and L3.

  • Page 76: Unix Systems

    Unix Systems Your Print Server can be configured using FTP, and it supports the following Unix printing methods: • • • Direct Socket Interface For full details on using Unix systems with your Print Server, refer to the Unix manual in the /Manual/Unix directory on the CD-ROM.

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