Sky MY User Manual

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Welcome to MY SKY

Thank you for choosing SKY. This User Guide provides you with

instructions on how to use MY SKY and its remote control.

MY SKY

MY SKY (SKY Digital's Personal Digital Recorder) receives digital

information via satellite, decodes this information and sends it to your

TV.

This includes all the SKY Digital services - from SKY Digital channels and

the SKY Digital guide, to SKY Box Ofﬁce and SKY Games.

As well as this, MY SKY allows you to record and play back TV

programmes - allowing you to timeshift your favourite shows to a time

when it is convenient for you to watch them!You can even use MY SKY

to rewind or pause liveTV - then resume watching from the rewind or

pause point and fast-forward to catch up with live TV.

MY SKY is intended for timeshifting your viewing and not for

permanent storage or as an archive. Your recordings will be lost if a

hardware fault develops in the MY SKY decoder or SKY Card, or if a

major software upgrade requires a reformat of the hard disk.

Recordings cannot be transferred between multiple MY SKY units.

Individual programmes may delete once the licence period has

expired.

All MY SKY functions require a current SKY Digital subscription.

MY SKY has an internal hard disk. It also has the ability to tune to 2

digital channels at once, which allows you to record one digital channel

while watching a different one, or while using an Active service such as

Games.

Updates to MY SKY

From time to time, MY SKY may be updated. Updates will usually occur

automatically. You should not unplug MY SKY from the power point

unless instructed to do so, as this may affect the installation and the

availability of any updates which may occur.

Updates provide enhanced features and new screens may become

available. Although any new screens may look a little different from

those described in this User Guide, you will be able to use the same

techniques (e.g. highlight and select) to navigate around the screens.

Getting in touch with SKY

If you have any questions about your new SKY service please call your

Service Provider.

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Summary of Contents for Sky MY SKY

Page 1 All MY SKY functions require a current SKY Digital subscription. MY SKY has an internal hard disk. It also has the ability to tune to 2 digital channels at once, which allows you to record one digital channel while watching a different one, or while using an Active service such as Games.
Page 2: For Your Safety
(except your SKY Card, into its correct slot). CAUTION! To ensure a free ﬂow of air around MY SKY, allow at least 10cm of space above and around MY SKY. Never stand MY SKY on soft furnishings or carpets. Do not cover any ventilation slots.
Page 3: Getting Started
Getting started ❖ Switching MY SKY on and off Whenever you are not using MY SKY you should put it into standby. You should not unplug it or switch it off at the power point, unless instructed to do so.
Page 4 ❖ What is the SKY Digital Guide? The SKY Digital Guide helps you to experience the most out of SKY. It is an easy-to-use on-screen guide to your SKY service. All of the SKY Digital Guide features are controlled by using your SKY remote control.
Page 5 ❖ Using your SKY remote control with the SKY Digital Guide Whichever section of the SKY Digital Guide you are looking at, you always use your remote control in the same way. To display any section of the SKY Digital Guide, press the ◆...
Page 6 ❖ Using your SKY remote control to record and watch programmes The buttons on your SKY remote control that you use to record and watch programmes are towards the centre of your remote control and are described below. These buttons can be used in the same way in...
Page 7 ◆ different channel; set a reminder for a future programme; ◆ set MY SKY to record a future programme. ◆ While the i-search banner is displayed, you can continue to watch the current channel. Displaying the i-search banner To display the i-search banner, press i (or select).
Page 8: Watching A Programme
Watching a programme If you see a programme you want to watch, press select. If the programme is on now, MY SKY tunes to it automatically; if it is on at a later time, a reminder will be set. Instantly recording a programme If you see a programme in the i-search banner that you want to record, press R to record it.
Page 9: Viewing Closed Captions
Getting started ❖ Displaying the i-box While the i-search banner is displayed, you can view the i-box, which gives extra information about the programme listed in the i-search banner. While the i-search banner is displayed (see page 7), to view the ◆...
Page 10 Suitable for mature audiences. Approved for exhibition only to persons 16 years and over. Approved for exhibition only to persons 18 years and over. Content codes Content may offend Language may offend Contains violence Sexual content may offend Using MY SKY...
Page 11 Playback symbol page 62). If you rewind back to the start of the recording, the picture freezes. If you fast forward to the end of the recording, MY SKY takes you back to normal TV viewing. While you are watching the Live Pause recording, MY SKY continues recording the programme until it ﬁnishes.
Page 12 To stop Live Pause (and delete your Live Pause recording) press ◆ select. The screen for Guide, Box Ofﬁce, Active or your Personal Planner displays. Note To use Live Pause, you must have a SKY Digital subscription. Using MY SKY...
Page 13: Using Instant Rewind
You can continue watching the entire programme from that point - MY SKY will continue recording until the end of the programme. Or you can press fast forward to catch up with normal TV again. While you are watching an Instant Rewind recording, symbols display on your TV screen to show you what is happening (see page 74), and the lights on the playback indicator light up (see page 62).
Page 14 The Guide provides you with a listing of all programmes available on all channels for up to seven days, making it easy to ﬁnd the programmes you want to watch. To see your Guide, press guide on your SKY remote control. ◆ TV listings are displayed as follows: All Channels - all programmes on all channels for today and ◆...
Page 15: Finding A Programme
To display the i-box (see page 9), press i. ◆ To remove the All Channels listing, press back ( ) or SKY. ◆ Searching by Channel Genre If you know what type of channel you want to watch, you can search by channel genre, such as Sport.
Page 16: Searching By Time
On some screens you can choose to view by sub-genre. Press a ◆ colour button (shown at the bottom of the screen) to choose the sub-genre you want. Different sub-genres may be available. Press L or R to view all ◆ the available sub-genres. Using MY SKY...
Page 17: Choosing A Programme To Record
◆ then press R. If the programme is on now, MY SKY starts recording instantly. If it is on at a later time, MY SKY will record the programme when it starts. Your Personal Planner displays, showing the programme you have just added, together with an R symbol next to it (see right).
Page 18 To look at the SKY Box Ofﬁce screen, press box ofﬁce. ◆ The listings may vary, depending on what is available from SKY Box Ofﬁce. For example, you may be able to select from: Now Showing - movies on now or starting within the next ◆...
Page 19 Recording a SKY Box Ofﬁce programme If you pressed R, and the SKY Box Ofﬁce programme is about to start, MY SKY starts recording. If the programme is on at a later time, it is added to your Personal Planner.
Page 20 Ofﬁce recording, you will have a period of time in which you can watch it as many times as you like, at no extra charge. You may be allowed to play a SKY Box Ofﬁce movie for 24 hours. When this time period is up, MY SKY will automatically delete the recording.
Page 21: Personal Planner
◆ not you have watched them; all the programmes you have set MY SKY to record in the future; ◆ all the programmes for which you have set a reminder.
Page 22 ‘Keep’. This means that the programme will not be automatically deleted, for example when MY SKY’s disk is nearly full. Series Link symbol - shows that the programme is one of a series and you have selected it for Series Link.
Page 23: Schedule Changes
‘Keep’ button to mark it to ‘Keep’. This means that the programme will not be automatically deleted, for example when MY SKY’s disk is nearly full. You can also press the blue button to remove the ‘Keep’ setting, but note that if Kept programmes are PIN-protected you must enter your PIN to do so (see page 49).
Page 24: Using Series Link
To conﬁrm the deletion, press select, or, if Kept programmes ◆ are PIN-protected (see page 49) use the number buttons to enter your PIN. Note Once you have deleted a recorded programme from your Personal Planner, you cannot recover it. Using MY SKY...
Page 25: Watching A Programme When You See The Reminder
( ). Notes In order for reminders to be displayed, MY SKY must be switched on and you must be watching TV via MY SKY. You can change the settings for when the reminder displays (see...
Page 26: Reminder Clashes
To keep all the programmes in your Personal Planner, press ◆ select. To cancel the programme you have just selected, but keep the ◆ previously-set reminder(s), press back ( ). Using MY SKY...
Page 27: Recording Programmes
MY SKY adds the programme to your Personal Planner (although your Personal Planner does not display). If the programme is on now, MY SKY starts recording. While you are looking at Guide or SKY Box Ofﬁce, highlight a ◆...
Page 28 Personal Planner, but it is marked as ‘Part recorded’. Using MY SKY while you are recording a programme. MY SKY is very versatile! All the following combinations are possible. You can: record one SKY Digital programme, and at the same time watch ◆...
Page 29: Recording Clashes
If more than two selected programmes are on at the same time, this creates a clash. MY SKY lets you know about the clash and suggests which previous selections you should cancel in order to record your new selection.
Page 30 If a programme’s start time changes, your Personal Planner is automatically updated. If the new time(s) cause a recording clash, MY SKY automatically records in full whichever programme starts earlier, then will part-record any other programme(s) if they are still showing.
Page 31: Disk Space Warning
Disk space warning When you select a programme to record, MY SKY checks whether there is enough disk space to record it. If the disk is nearly full, MY SKY may need to delete some programmes to make space for the new programme.
Page 32 Some channels, for example radio channels, do not provide programme listings in the i-search banner or Guide. However, you can still use MY SKY to record these channels, by using the Setup screens to set up the recording. First, press the active button on your remote control to display ◆...
Page 33 Recording programmes 5. Press D to highlight ‘Frequency’, then use L or R to choose how often you want to record this channel at the time you have chosen. You can choose between Once, Daily (every day starting from the day you chose in step 2), Mon-Fri (every weekday) or Weekly (once a week on the same day).
Page 34: Watching Recordings
End - to start playback a few moments before the end of the ◆ recording, for example if you want to rewind to a particular point. 4. When you have chosen your start position, press play or select. The programme starts playing back from your chosen point. Using MY SKY...
Page 35: Instant Playback
74. Playback indicator During playback, (or fast forward or rewind) the playback indicator on MY SKY’s front panel lights up to show you what is happening. For more information about the playback indicator, see page 62. During playback...
Page 36 Fast forward and rewind Whenever a programme is playing or is paused, you can fast forward and rewind at any of four different speeds. To rewind, press the rewind button on your SKY remote ◆ control. The rewind x2 symbol displays. The number shows you the speed...
Page 37: Using Bookmarks
Watching recordings Using Bookmarks Bookmarks are points, within a recorded programme, to which you can quickly return. While you are watching a recorded programme, to set a ◆ bookmark, press pause, then press the red ‘Bookmark’ button. The pause symbol is displayed with the message Bookmarked underneath (see right).
Page 38: Creating A Playlist
1. When you have selected all the programmes you want to add to your Playlist, press play or select. MY SKY then checks that none of the programmes are restricted programmes or are from blocked channels (see page 44). If they are, you must enter your PIN to continue.
Page 39 Playlist A ‘Contents Marker’ screen displays for 20 seconds. This shows you the total time of your selected programme(s) and a list of the programmes to be played out. The programmes will be listed in the same order that you added them to your Playlist. If there are more than ten programmes, a series of screens is displayed.
Page 40 ❖ Active Active allows you to: play games; ◆ use additional interactive services, as they become available; ◆ display the System Setup screens. ◆ The System Setup screens are described in the next section - see page 43. Using MY SKY...
Page 41 Setup ❖ Using the Setup banner You use the Setup banner to make temporary changes to the way MY SKY works with your TV. These settings are: Programme Display - to set how programmes transmitted in ◆ different formats display on your TV;...
Page 42 TV picture. Full-Screen The whole of the picture displays, stretched sideways to ﬁll your TV screen. Please refer to the Glossary for an explanation of the terms mentioned above (see page 72). Using MY SKY...
Page 43 ◆ and/or purchase of certain programmes, channels and Box Ofﬁce programmes; change your Personal Planner settings; ◆ change your SKY settings, to control how MY SKY makes ◆ recordings; set up recordings for channels without programme listings (see ◆ page 32);...
Page 44 Using your PIN To use the Parental Control screens, you must enter your four-digit PIN. Your SKY installer will set up a PIN for you during the MY SKY installation. Remember to keep your PIN secret. To change your PIN, see page 48.
Page 45: Blocking Channels
Blocking Channels The Blocked Channels screen lets you block certain channels. Whenever you are watching SKY Digital channels, in order to view a blocked channel, you must enter your PIN. You must also use your PIN to watch a recording of a programme on a blocked channel.
Page 46: Setting Viewing Restrictions
2. To restrict a classiﬁcation category, use U and D to highlight it, then press L or R to select the symbol. To remove the restriction, press L or R to select the ✔ symbol. 3. Repeat step 2 to make all the changes you want. Using MY SKY...
Page 47: Setting Purchase Restrictions
Viewing restrictions work only if the broadcaster provides classiﬁcation category information. SKY is not responsible for channels providing incorrect classiﬁcation information. Setting Purchase Restrictions The Purchase Restrictions screen lets you choose whether or not you need to enter your PIN to purchase a Box Ofﬁce programme.
Page 48: Changing Your Pin
3. Enter your new 4-digit PIN again. A message displays to conﬁrm you have changed your PIN. If you need further assistance with changing your PIN, please call your Service Provider. Using MY SKY...
Page 49 Setup Setting your SKY PIN settings The SKY PIN Settings screen lets you choose whether or not you need to enter your PIN to delete a programme that has been marked to ‘Keep’ in your Personal Planner (see page 21).
Page 50 2. Use L or R to select the setting you want: 30, 60 or 90 seconds. 3. To conﬁrm any changes, highlight ‘Save New Settings’ then press select, or to cancel, press back ( ). Using MY SKY...
Page 51 ‘Disk Space Management’ on page 52. Note There is one other SKY setting, which you use to choose whether or not you need to enter your PIN to delete ‘Kept’ programmes. This setting is described in the Parental Control section, on page 49.
Page 52: Disk Space Management
( ). Disk Space Management You use this item to change the way in which MY SKY manages your recordings when disk space is running out. You can choose one of three settings: Automatic –...
Page 53: Instant Rewind
Setup Instant Rewind This is the length of time of the recording MY SKY automatically makes of the channel you are currently viewing. For more information, see ‘Using Instant Rewind’ on page 13. You can choose one of ﬁve settings: ‘Off, ’ ‘5’, ‘15’, ‘30’ or ‘60’ minutes.
Page 54 SKY should have been correctly set up when it was installed. However, the System Settings screens can be useful if, for example, you buy a new TV and you want to make sure MY SKY makes the best use of the new TV’s features.
Page 55: Picture Settings
TV Type and Programme Display preference. ‘By TV’ allows your TV to control how the picture is displayed, provided that your TV is capable of controlling the picture, and that MY SKY is connected to your TV via a SCART to SCART lead.
Page 56 Select your preferred setting for the length of time that the i-search 10 secs banner displays on-screen when you change channel. Closed Captions On, Off * Select whether or not you want Closed Captions to be displayed when they are available. Using MY SKY...
Page 57: Audio And Language Settings
Background music On *, Off Controls whether or not music will play while you look at your SKY Digital Guide. Incorrect PIN signal On *, Off Controls whether or not a ‘beep’ noise will sound if you enter an incorrect PIN.
Page 58: System Details
To see details of MY SKY, including MY SKY model number, manufacturer and your SKY Card number. Signal Test To see the quality of the signal MY SKY is receiving from the satellite input. System Test To check that MY SKY is properly connected to your telephone line.
Page 59: Extra Information
Do not put your SKY Card in liquids or use cleaning ﬂuids on it. Keep your SKY Card away from children and pets. Always use your SKY Card in your MY SKY . It will not work in any other MY SKY.
Page 60 To replace the batteries, insert two AA batteries as follows: 1. Hold the upper, silver part, of your SKY remote control in one hand. With your other hand, push the catch on the battery cover upwards and remove the cover by pulling it outwards.
Page 61: Front Panel
(do not block) (switched on) online light Lights up orange if Lights up green when your digital MY SKY is on but is not set-top unit is online (using your receiving a signal telephone line) SKY Card slot Flashes when MY SKY is sending or...
Page 62 The Playback Indicator on MY SKY’s front panel lights up to show you what MY SKY is doing. Provided you have ‘Front panel indicator’ set to ‘Standard’ (see page 53), the Playback indicator works as follows: Recording Indicator The recording indicator lights up constantly when MY SKY is making a recording that will be listed in your Personal Planner.
Page 63 MY SKY ❖ Rear view An example of how MY SKY may be connected up is shown on page 65. AUDIO L + R TV SCART VCR SCART To connect to the left and right To connect to your TV...
Page 64 Always disconnect MY SKY from the power supply before you connect it to (or disconnect it from) any other equipment. The only way to disconnect MY SKY from the power supply is to switch off the power at the power point then remove the power lead. MY SKY must therefore be installed near to the power point, which should be easily accessible.
Page 65 MY SKY Connecting to your TV and video recorder The connection diagram below shows how MY SKY may be connected up to your TV, second TV and video recorder. Other connection set- ups are possible. The dotted lines marked ‘Phono lead’ and ‘S-Video lead’ show optional video connections.
Page 66: Optional Audio Connections
INPUT 2 INPUT 1 RF OUT - 2 DIGITAL 9V DC 75mA TV SCART S-VIDEO OUT AUDIO OUT max. Coaxial (75 ) Stereo audio phono lead phono leads Optical audio lead Home cinema or stereo sound equipment Using MY SKY...
Page 67: Solving Problems
Solving problems ❖ Using Help For more information on using MY SKY, you can use the Help channel. To display the Help channel, press the help button on your remote control. ◆...
Page 68 (for example, C104). If you need to call your Service Provider (e.g. SKY or Telecom) for assistance, please have the number handy so they can help you as quickly as possible. Please also have your SKY account number handy.
Page 69: General Problems
AV channel on your TV (see page 76). If MY SKY is connected to your TV via an RF lead only, try selecting the appropriate ‘channel for digital TV’. If you do not have a ‘channel for digital TV’, contact your SKY provider for advice.
Page 70 Make sure you point your remote control directly at isn’t working. the remote control MY SKY and that nothing is between it and MY SKY. and MY SKY. The ir receive light on MY SKY’s front panel should ﬂash each time you press a remote control button.
Page 71: Specification
Specification Due to continued product improvement, this speciﬁcation may change without notice. General Operating voltage: 230V AC ± 15%; 50Hz Power consumption: 35 W (max.) : t h Dimensions (W x H x D): 390mm x 62 mm x 265mm UHF modulator: CCIR PAL System B;...
Page 72 Dolby Enhanced Dolby Digital sound. If you have used the ‘OPTICAL AUDIO OUT’ or ‘DIGITAL AUDIO OUT’ connectors to connect MY SKY to audio equipment with Dolby Digital decoding capabilities, you can select this option for enhanced sound. (see page 57).
Page 73 Playback symbol An on-screen symbol which shows you what MY SKY is doing. See page 74. Playback indicator This display, on MY SKY’s front panel, lights up to show you what MY SKY is doing. See page 62. An abbreviation for Personal Digital Recorder.
Page 74: On-Screen Symbols
On-screen symbols The following symbols appear on your TV screen while you are using MY SKY. They are explained throughout this User Guide, but here is a handy reference of what each symbol means. Play (during playback from your Personal Planner) The green ring rotates clockwise.
Page 75: Skip Forward
On-screen symbols Skip forward The green ring does not move. The number shows the number of minutes since the start of the recording. Skip back The green ring does not move. The number shows the number of minutes since the start of the recording. Note No playback symbols appear on-screen while the i-search banner or i-box is displayed.
Page 76: Welcome To Sky
- SKY will change the way you watch television forever! Below is some useful information about your SKY installation. If calling your Service Provider, be sure to have these details ready so we can assist you promptly with your enquiry.