Philips Brilliance 241P6 User Manual
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Philips Brilliance 241P6 User Manual

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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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241P6
241B6

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Summary of Contents for Philips Brilliance 241P6

  • Page 1 241P6 241B6 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    6. Built-in Webcam with Microphone 27 7. Technical Specifications .....28 7.1 Resolution & Preset Modes ....32 8. Power Management ......33 9. Regulatory Information .....34 10. Customer care and warranty ..41 10.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........41 10.2 Customer Care & Warranty ....43...

  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.

  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.

  • Page 5: Material

    Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of...

  • Page 6: Setting Up The Monitor

    User’s Manual 保留备用 Monitor drivers SmartControl software (2) Gently attach the base to the stand. Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. (3) U se your fingers to tighten the screw located at the bottom of the base, and secure the base to the stand tightly.
  • Page 7 2. Setting up the monitor 241P6QPJKE: Connecting to your PC 241P6QPJE: Kensington anti-theft lock Audio input Kensington anti-theft lock Earphone jack Audio input Display port input Earphone jack MHL-HDMI input Display port input DVI input MHL-HDMI input VGA input DVI input AC power input VGA input Power Switch...

  • Page 8: Operating The Monitor

    2. Setting up the monitor 241B6QPYE: 2.2 Operating the monitor Description of the control buttons 241P6QPJE: Kensington anti-theft lock Audio input Earphone jack Display port input DVI input VGA input AC power input Power Switch Switch monitor’s power ON and USB upstream OFF.
  • Page 9 2. Setting up the monitor 241P6QPJKE: 241B6QPYE: Switch monitor’s power ON and OFF. Access the OSD menu. Confirm the OSD adjustment. Adjust the OSD menu. PowerSensor Switch monitor’s power ON and Adjust the speaker volume. OFF. Access the OSD menu. Return to previous OSD level. Confirm the OSD adjustment.
  • Page 10 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips LCD monitors. It allows an end user to around the different adjustments later on. adjust screen performance or select functions of the monitors directly through an on-screen...
  • Page 11 2. Setting up the monitor Resolution notification Height adjustment This monitor is designed for optimal performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 ×...

  • Page 12: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Note 2.3 Remove the Base Assembly for This monitor accepts a 100mm x 100mm VESA Mounting VESA-Compliant mounting interface. Before you start disassembling the monitor VESA Mounting Screw M4. Always contact base, please follow the instructions below to manufacturer for wall-mount installation.

  • Page 13: Mhl (Mobile High-Definition Link) Introduction

    An optional MHL cable allows you to simply connect your MHL capable mobile device to this large Philips MHL display, and watch your HD videos come to life with full digital sound. Note Now not only you can enjoy your mobile • The port marked [MHL-HDMI] is the...

  • Page 14: Image Optimization

    This mode significantly How does it work? enhances readability and productivity when SmartImage is an exclusive, leading edge Philips you’re working with spreadsheets, PDF files, technology that analyzes the content displayed scanned articles or other general office on your screen.

  • Page 15: Smartcontrast

    • You can adjust more options without The new SmartControl Premium software wizard by Standard pane. by Philips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you...
  • Page 16 3. Image Optimization Start with Standard pane Adjust menu • Adjust Menu allows you to adjust Brightness, Contrast, and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation. Color menu • Color Menu allows you to adjust RGB, Black Level, White Point, Display Gamma,...
  • Page 17 3. Image Optimization 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 18 3. Image Optimization First Color Calibration Screen Eco Power menu • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File > Presets pane. Options menu • Cancel closes the UI and returns to the plug in page.
  • Page 19 3. Image Optimization Option>Auto Pivot. menu. Disabled removes SmartControl Premium from the right click context menu. • Enable Task Tray icon is checked (On) by default. Enable context menu shows the task tray menu for SmartControl Premium. A right click on the task tray icon displays the menu options for Help, Technical Support.
  • Page 20 3. Image Optimization To enable Theft Deterrence, click on On button Help>Version - Will only be active when to bring up the following screen: selecting Version from the drop- down Help menu. On a non-supported display capable of • User can enter PIN between 4 and 9 digits DDC/CI, only the Help and Options tabs are numbers only.
  • Page 21 3. Image Optimization • Technical Support - Displays the tech support page. • Check for Update - Takes the user to PDI Landing and checks the user’s version against the most current available. • About - Displays detailed reference information: product version, release information, and product name.

  • Page 22: Smartdesktop Guide

    3. Image Optimization Drag and Drop Windows 3.4 SmartDesktop Guide Once the partitions are configured and Align to SmartDesktop partition is selected a window can be dragged into the region and it will automatically align. SmartDesktop is in SmartControl Premium. When the window and mouse cursor are within Install SmartControl Premium and select the region, the region will become highlighted.
  • Page 23 3. Image Optimization 3. Identify Partition – Displays the outline grid and easy way to manage the desktop as well as sending any window to any partition without on the desktop for the current partition. having to drag and drop. Move the cursor into 4.
  • Page 24 3. Image Optimization • Find Windows – In some cases, the user may have sent multiple windows to the same partition. Find Window will show all open windows and move the selected window to the forefront. • Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down.
  • Page 25 3. Image Optimization SmartDesktop Partition Definitions Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 26 3. Image Optimization Name Description Image Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.

  • Page 27: Powersensor

    4. PowerSensor™ Hot key Sensor distance 4. PowerSensor™ How does it work? • PowerSensor works on principle of transmission and reception of harmless “infrared” signals in order to detect user- presence. • When the user is in front of the monitor, Landscape/Portrait mode the monitor operates normally, at the predetermined settings that the user has...

  • Page 28: Lightsensor

    5. LightSensor 5. LightSensor (Available for 241P6QPJE, 241P6QPJKE) What is it? Light Sensor is a unique and intelligent way of optimizing picture quality by measuring and analyzing the incoming signal to automatically adjust picture quality settings. Light Sensor uses a sensor to adjust the picture brightness depending on the room light conditions.

  • Page 29: Built-In Webcam With Microphone

    6. Built-in Webcam with Microphone 6.2 Using the device (Available for 241P6QPJKE) Philips monitor with webcam device transmits video and sound data through USB port. It can Note be enabled by simply connecting your USB USB connection between the monitor and PC cable from your PC to the USB upstream of is required for the webcam to operate.

  • Page 30: Technical Specifications

    7. Technical Specifications 7. Technical Specifications Picture/Display Monitor Panel Type AH-IPS LCD Backlight Panel Size 23.8" W (60.5 cm) Aspect Ratio 16:9 Pixel Pitch 0.2745(H) mm x 0.2745(V) mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time (typ.) 14 ms SmartResponse Time (typ.) 5 ms(GtG) Optimum Resolution 1920 x 1080 @ 60 Hz Viewing Angle 178° (H) / 178° (V) @ C/R > 10 Display Colors...
  • Page 31 7. Technical Specifications Power(241P6QPJE) On Mode 23.3W (typ.), 65W (max.) Sleep (Standby) <0.3W <0.2W Off (AC switch) On Mode(ECO mode) 14W (typ.) Power(EnergyStar test method) AC Input Voltage AC Input Voltage AC Input Voltage Energy Consumption at 100VAC , 50Hz at 115VAC , 60Hz at 230VAC, 50Hz Normal Operation 18.36W (typ.) 18.27W (typ.)
  • Page 32 7. Technical Specifications Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) PowerSensor 4.9W (typ.) Power Supply Built-in, 100-240V AC, 50-60Hz Power(241B6QPYE) On Mode 23.2W (typ.), 50W (max.) Sleep (Standby) <0.3W <0.2W Off (AC switch) On Mode(ECO mode) 14W (typ.) Power(EnergyStar test method) AC Input Voltage AC Input Voltage AC Input Voltage Energy Consumption at 100VAC , 50Hz...
  • Page 33 Finish Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

  • Page 34: Resolution & Preset Modes

    7. Technical Specifications 7.1 Resolution & Preset Modes Maximum Resolution 1920 x 1080 @ 60 Hz (analog input) 1920 x 1080 @ 60 Hz (digital input) Recommended Resolution 1920 x 1080 @ 60 Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720 x 400 70.09 31.47 640 x 480 59.94 35.00 640 x 480 66.67 37.86 640 x 480 72.81 37.50 640 x 480...

  • Page 35: Power Management

    8. Power Management • Color temperature: 6500k with full white 8. Power Management pattern If you have VESA DPM compliance display card Note or software installed in your PC, the monitor This data is subject to change without notice. can automatically reduce its power consumption when not in use.

  • Page 36: Regulatory Information

    9. Regulatory Infomation Packaging 9. Regulatory Information Limits on hazardous substances in product packaging. Packaging prepared for recycling Congratulations! Ergonomic, User-centered design This product is TCO Certified - for Sustainable Visual ergonomics in products with a display. Adjustability for user comfort (displays, TCO Certified is an international headsets) Acoustic performance-protection third party sustainability against sound spikes (headsets) and fan noise certification for IT products.
  • Page 37 2010+A12:2011+A2:2013(Safety on hazardous substances in electrical and requirement of Information Technology electronic equipment have been adhered to Equipment). in order to make Philips monitors safe to use • EN55022:2010(Radio Disturbance throughout its life cycle. requirement of Information Technology EPEAT Equipment).
  • Page 38 9. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 39 9. Regulatory Infomation EN 55022 Compliance (Czech Republic Only) nuisibles aux communications radio. Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé...
  • Page 40 9. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 41 For more market have to meet China RoHS request. information about where you can drop off your 中国电子信息产品污染控制标识要求(中国 waste equipment for recycling in India please RoHS法规标示要求)产品中有毒有害物质或 visit the below web link. 元素的名称及含量 http://www.india.philips.com/about/sustainability/ 有毒有害物质或元素 recycling/index.page 部件名称 铅 汞 镉 六价铬...
  • Page 42 9. Regulatory Infomation Information for U.K. only 1. The GREEN&YELLOW wire must be connected to the terminal in the plug WARNING - THIS APPLIANCE MUST BE which is marked with the letter "E" or by EARTHED. the Earth symbol or coloured GREEN or GREEN&YELLOW.

  • Page 43: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 44 Because pixel and sub pixels defects of the percent brighter than neighboring dots while same type that are near to one another may be a green bright dot is 30 percent brighter than more noticeable, Philips also specifies tolerances neighboring dots. for the proximity of pixel defects. Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'.

  • Page 45: Customer Care & Warranty

    10.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 46 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 47 +603 5102 3336 Sat. 8:30am-12:30am Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-6:00pm Philips Electronics Singapore Mon.~Fri. 9:00am-6:00pm Singapore Pte Ltd (Philips Consumer Care (65) 6882 3966 Sat. 9:00am-1:00pm Center) Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer System Co., Thailand (662) 934-5498 Mon.~Fri.

  • Page 48: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into...

  • Page 49: Smartcontrol Premium Faqs

    LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer • Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image"...

  • Page 50: Disposal Of Product And Packing 11.3 General Faqs

    I forgot my PIN for Theft Deterrence (.inf and .icm)? Function. How can I do? Ans.: T hese are the driver files for your Ans.: Philips Service center has a right to monitor. Follow the instructions in your ask for legitimate identification and user manual to install the drivers. Your...
  • Page 51 Can I connect my LCD monitor to any no pressure or force applied to the PC, workstation or Mac? panel surface side. This may affect your Yes. All Philips LCD monitors are fully Ans.: warranty conditions. compatible with standard PCs, Macs How should I clean the LCD surface? and workstations.
  • Page 52 11. Troubleshooting & FAQs your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.
  • Page 53 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M6241PBE1L...

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