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Connect One Wi-REACH Classic User Manual

A standalone personal mobile hotspot
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Wi-REACH Classic

User Manual

Version 1.09
April 2011

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Summary of Contents for Connect One Wi-REACH Classic

  • Page 1: User Manual

    Wi-REACH Classic User Manual Version 1.09 April 2011...
  • Page 2 - Additional modems supported - Increase download throughput 1.09 MAJOR RELEASE Changes for firmware version 8.08q42 - Wi-REACH Classic operates in full Access Point mode - Up to 8 WiFi stations - New WiFi security modes - WPA-PSK - WPA2-PSK...
  • Page 3 The information in this document is subject to change without notice and shall not be construed as a commitment on the part of Connect One. Connect One assumes no liability for any errors that may appear in this document. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of such a license agreement.

  • Page 4: About This Guide

    About This Guide About This Guide Thank you for purchasing Wi-REACH Classic – a standalone personal mobile hotspot. You can now share a wireless internet connection with your friends, family and colleagues. The purpose of this User Manual is to familiarize you with the functionality and operation of Wi-REACH Classic.
  • Page 5 Connect One's instructions, for a period of 12 (twelve) months from shipment by Connect One or its distributor to the customer. Connect One will, at its option, repair or replace Products that fail to perform as aforesaid. The Customer...

  • Page 6: Table Of Contents

    What’s in the Package? ..................8 Additional Documentation..................8 Panel Buttons and Indications .................9 Unpacking and Installing ..................10 2.4.1 Configuring Wi-REACH Classic via WiFi and a web browser ........ 11 2.4.2 Installing a USB Modem ................13 Using Wi-REACH Classic ..................16 General ......................16 Wi-REACH Classic Features and Configuration ............

  • Page 7: Product Overview

    3G/4G modem to the mobile network. How to Use this Manual This manual will assist you in setting up your Wi-REACH Classic after your initial purchase. You may also use this manual as a reference guide in operating Wi-REACH Classic.

  • Page 8: Getting Started

    Additional Documentation The release CD contains this manual. Note: Because documentation, utilities and firmware files change from time to time, please be sure to check for the latest versions on the Connect One Web site: http://www.connectone.com. Getting Started...

  • Page 9: Panel Buttons And Indications

    Getting Started Panel Buttons and Indications PWR LED Color State Indication None None Power is OFF Solid Power is ON Flashing slow Battery low YELLOW Solid Power is OFF and Battery is charging ORANGE Solid Power is ON and Battery is charging NET LED Color...

  • Page 10: Unpacking And Installing

    Note: To use the power supply, connect the USB cable provided to the power supply USB connector and select the correct AC plug for your area. The mini USB plug on the end of the cable connects to the Wi-REACH Classic mini USB connector.

  • Page 11: Configuring Wi-Reach Classic Via Wifi And A Web Browser

    This section describes how to configure Wi-REACH Classic via your web browser. In order to access Wi-REACH Classic with your browser, you first need to connect your computer or device to Wi-REACH Classic via WiFi. To connect to Wi-REACH Classic: ➣...
  • Page 12 Getting Started To configure cellular parameters: ➣ Select "Cellular". The Cellular configuration page will be displayed. You may select your Country and Provider from the drop-down lists. If you know the configuration for your cellular provider, or if your provider is not on the list, you can fill the parameters manually.

  • Page 13: Installing A Usb Modem

    Select "WiFi". The WiFi configuration page will be displayed. You can change the configuration as you wish. Note: Wi-REACH Classic is shipped from the factory with a unique SSID so that your Wi-REACH Classic will be not be confused with other Wi-REACH Classic hotspots in your immediate area.
  • Page 14 Enter. Wi-REACH Classic's internal configuration web site will be displayed. On the Wi-REACH Classic, the NET LED will initially turn RED. After the modem is recognized and ready, the NET LED will turn a solid BLUE. Finally, when the modem goes online, the NET LED will flash BLUE slowly.
  • Page 15 Getting Started Note: The amount of time it will take the modem to go online depends on the type of modem and the specific cellular provider you are connecting to. In general, this process may be as fast as 30 seconds, or as slow as about 2 minutes.

  • Page 16: Using Wi-Reach Classic

    This section describes how to use Wi-REACH Classic as a personal hotspot. General Wi-REACH Classic is a personal hotspot that you can carry with you wherever you go, and provide internet connectivity to PCs or devices with WiFi capability where you have 3G/4G coverage.

  • Page 17: Wi-Reach Classic Features And Configuration

    Connected Stations are the number of WiFi stations or devices currently connected to Wi-REACH Classic. SSID, MAC Address and Security relate to the WiFi connection. Firmware Version is the version of the Wi-REACH Classic software currently in the unit. Modem Status shows the status of the USB modem.
  • Page 18 Using Wi-REACH Classic The Connection Info page shows the following: Current Time Online shows how long it has been since the Wi-REACH Classic went ONLINE. Accumulated Profile Time is how much ONLINE time has been accumulated for the current profile. The Active Profile is shown at the bottom left.
  • Page 19 Using Wi-REACH Classic The Modem Info page shows the following: This is the information retrieved from the USB modem. Using Wi-REACH Classic...

  • Page 20: Cellular Configuration

    Dial String is the number required to dial and get ONLINE with the USB modem. This is set by the cellular operator. The most common for GSM modems is *99# which is the default shipped with the Wi-REACH Classic. If you have a CDMA modem, the most common dial string is #777.
  • Page 21 Using Wi-REACH Classic Channel is the WiFi channel used by Wi-REACH Classic. Try to use a channel as far away from the channel used by any surrounding access points. For example, if you know there is another access point on channel 1, you should use a channel which is at least 5 channels away from that access point, i.e.

  • Page 22: Dhcp Configuration

    3.2.4 DHCP Configuration The DHCP configuration page shows: You can change the Base IP address of Wi-REACH Classic, along with the Maximum Number of Clients that can connect to Wi-REACH Classic at the same time. Computers or devices connecting to Wi-REACH Classic will receive consecutive IP addresses starting at Base IP Address + 1.

  • Page 23: Gateway Configuration

    Using Wi-REACH Classic 3.2.5 Gateway Configuration As part of its routing function, Wi-REACH Classic keeps a NAT (Network Address Translation) table to enable each device or PC connected via WiFi to access the internet via the WAN (3G/4G) connection. However, none of the PCs or devices connected via WiFi can be accessed from the internet since they do not have public IP addresses and are assigned private IP addresses by the Wi-REACH Classic DHCP server.
  • Page 24 The WAN Port is the port to be used on the public internet side. The Local IP is the IP address of the device or PC connected via WiFi to Wi-REACH Classic that needs to be accessed from the internet. The Local Port is the port on the device or PC through which it will be accessed.

  • Page 25: Profiles

    This information page shows which PC or device is using the port forwarding rules. 3.2.6 Profiles Wi-REACH Classic provides the ability to store up to 7 configuration profiles. When moving around, you may need to connect to several 3G/4G operators, use several USB modems, etc.

  • Page 26: Remote Update

    Using Wi-REACH Classic The Profiles page shows: Loading a saved profile: Choose the profile you want to load from the drop-down list. Saving the current profile: Select "Save Profile" and enter a name for that profile when a text entry window is shown.
  • Page 27 So, to make sure your Wi-REACH Classic supports all the recent modems, you should first update to the most recent firmware version, then update the recent modem table. Firmware – this is the firmware of the Wi-REACH Classic product. It is a file with an "imz" extension. Firmware update process is as follows: Unzip the firmware file (can be downloaded from Connect One's web site) and save i2128dxxxxxxWRCH.imz to your computer where you will be able to...

  • Page 28: Administration

    Using Wi-REACH Classic After a few seconds, you should see "Firmware x.xx.xxx upload is complete", "Configuration site is down". Wait about 15 seconds, and refresh the web page to re-connect to Wi-REACH http://192.168.0.1 management website. ( 3.2.8 Administration The Admin page shows:...
  • Page 29 Alt. Server Address: another known server on the public internet In case there are no responses to the PING requests from the configured servers when the "Keep Alive" function is enabled, the Wi-REACH Classic will attempt to re- connect the modem to the cellular network.
  • Page 30 Modem Connection Log: This logging facility is used in case there are problems in modem connection, or if the modem is not recognized by Wi-REACH Classic. Selecting "Create Modem LOG" initiates a logging process beginning with a reset of Wi-REACH Classic and several minutes of log thereafter.
  • Page 31 Using Wi-REACH Classic Save the log file, and send to wireach@connectone.com for analysis with a brief description of your modem and problem. Using Wi-REACH Classic...

  • Page 32: Restore To Factory Defaults

    Wi-REACH Classic's non-volatile memory contains a backup of the initial firmware and parameters which were originally shipped with the unit from the factory. If for some reason there is a need to restore Wi-REACH Classic to its initial firmware, the following procedure should be followed: Important Note: All firmware versions which may have been updated to the unit will be erased, including parameters, updated modem tables, etc.

  • Page 33: Wifi Connection Tips

    WiFi Connection Tips WiFi Connection Tips To use or configure Wi-REACH Classic, you will need to connect to it with a device that has WiFi capability. When turned ON, Wi-REACH Classic automatically establishes an ad-hoc WiFi access point, regardless if a USB modem is connected or not.

  • Page 34: Power And Battery Tips

    USB hub does not have its own power supply. Battery Fully Discharged ➣ If the Wi-REACH Classic is left on and the battery fully discharges, the NET LED will turn purple to indicate this condition. At this point, turn OFF Wi-REACH Classic and recharge its battery as described above.
  • Page 35 Working with Wi-REACH Classic with power connected: ➣ While power is connected to Wi-REACH Classic, the battery is recharged, and the unit can be operated. However, since much of the power from the power adapter is required by Wi-REACH Classic to operate, the amount of power supplied to the battery for recharging is much less than when the unit is OFF.

  • Page 36: Usb Modem Tips

    Wi-REACH Classic supports modems that adhere to the USB CDC (Communication Device Class) specification and standard AT Commands. Note: if a modem is not supported by Wi-REACH Classic, when it is inserted into Wi- REACH Classic, the NET LED will eventually flash (fast) RED.
  • Page 37 When this happens, Wi-REACH Classic will try to turn on the modem and reconnect it to the cellular network, but in some cases, you may need to power off Wi-REACH Classic, let the modem cool a while, and then turn the unit back on.
  • Page 38 A log file can then be saved and sent for analysis to wireach@connectone.com. This log file can assist Wi-REACH Classic technical support personnel in analyzing a connection problem for a specific modem and cellular provider. See the "Administration" section of this manual for more information on this feature.

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