If You Need Consumer Assistance - Fiat 2013 500 ABARTH Owner's Manual

IF YOU NEED CONSUMER ASSISTANCE

CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE . . . . . . . . . . . . . . . . . . .358
▫ Prepare For The Appointment. . . . . . . . . . . . .358
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . . .358
▫ Be Reasonable With Requests . . . . . . . . . . . . .358
IF YOU NEED ASSISTANCE . . . . . . . . . . . . . .358
▫ FIAT Customer Center . . . . . . . . . . . . . . . . . .359
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . . . . . . . . . . . . .359
▫ Service Contract . . . . . . . . . . . . . . . . . . . . . .360
WARRANTY INFORMATION . . . . . . . . . . . . .361
REPORTING SAFETY DEFECTS . . . . . . . . . . . .361
▫ In The 50 United States And
Washington, D.C.. . . . . . . . . . . . . . . . . . . . . .361
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . . .362
PUBLICATION ORDER FORMS . . . . . . . . . . . .362
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES . . . . . . . . .363
▫ Treadwear. . . . . . . . . . . . . . . . . . . . . . . . . . .363
▫ Traction Grades . . . . . . . . . . . . . . . . . . . . . . .364
▫ Temperature Grades. . . . . . . . . . . . . . . . . . . .364
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