HandHeld Entertainment Dolphin 9500 Series User Manual

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Dolphin
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Microsoft
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2003
Second Edition Software for Pocket PCs
User's Guide

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Summary of Contents for HandHeld Entertainment Dolphin 9500 Series

  • Page 1 ® Dolphin 9500 Series ® ™ Microsoft Windows Mobile 2003 Second Edition Software for Pocket PCs User’s Guide...
  • Page 2 Disclaimer Hand Held Products, Inc. (“Hand Held Products”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products.
  • Page 3: Table Of Contents

    Table of Contents Chapter 1 - Introduction Required Safety Labels........................1-2 Dolphin 9500 Series Batch Terminal ....................1-3 Regulatory and Safety Approvals for all Dolphin 9500 Series Terminals .........1-3 Dolphin 9500 Series WLAN or WPAN Radio ................1-4 Dolphin 9500 WWAN Radio......................1-5 FCC Compliance ..........................1-6 Pacemakers, Hearing Aids and Other Electrically Powered Devices..........1-8...
  • Page 4 Chapter 4 - Using Dolphin 9500 Series Mobile Computers Entering Data ............................4-1 Today Screen ............................4-2 Navigation Bar and Start Menu ......................4-2 Pop-Up Menus .............................4-3 Selecting Programs ..........................4-3 Using the Image Engine ........................4-4 Decoding ............................4-4 Capturing Images ..........................4-6 Using the Keyboards ...........................4-7 Using the Function Keys.......................4-8...
  • Page 5 System Tab ............................5-6 About.............................5-6 Backlight ............................5-6 ClearType Tuner ...........................5-7 Clock .............................5-7 CPU Speed ............................5-7 Memory ............................5-7 Power ............................5-10 Regional Settings ........................5-12 Remove Programs ........................5-13 Screen............................5-14 uPhone Settings...........................5-15 Connections Tab ..........................5-16 Server-Assigned IP Addresses ....................5-16 Zero-Config Wi-Fi ........................5-16 Creating a Wireless Network Connection...................5-16 Accessing the Connections Manager ..................5-17 Creating an External Modem Connection to an ISP ..............5-17 Creating an External Modem Connection to Your Work ............5-20...
  • Page 6 802.11b Settings ..........................7-2 Status Tab............................7-3 Config Tab ............................7-5 Advanced Tab ..........................7-9 About Tab ...........................7-10 The Status Icon ...........................7-11 802.11b Wireless Security Supplement.....................7-12 Required Network Configuration Information Worksheets............7-13 Opening the Client ........................7-17 The Main Screen .........................7-18 Configuring the Client ........................7-21 Logging ............................7-33 Installing Certificates with CertAdd ...................7-34 Advice and Workarounds......................7-35 Chapter 8 - Wireless PAN Communications with Bluetooth...
  • Page 7 Using the Dialler..........................9-6 Making a Call..........................9-6 Receiving a Call ..........................9-7 Ending a Call..........................9-8 Keyboard Combinations for Calls....................9-8 Call Waiting ..........................9-8 Making Conference Calls......................9-9 Touchtones ............................9-9 Volume Control..........................9-9 Phonebook...........................9-10 Tools Menu ..........................9-10 Settings Menu ..........................9-11 Audio Modes .............................9-12 Handset............................9-12 Headset............................9-12 Hands-Free ..........................9-12 Ringtone Configuration ........................9-13 Call Log .............................9-14 SMS Manager ............................9-16...
  • Page 8 Back Panel...........................11-6 Hand Strap and Stylus.........................11-7 Bottom Panel Features........................11-7 Chapter 12 - Dolphin 9500 Series HomeBase Overview ............................12-1 Dolphin 9500 Series HomeBase Parts and Functions ...............12-2 Front Panel ..........................12-2 Rear Panel ..........................12-3 Powering the HomeBase ........................12-4 HomeBase Serial Connector......................12-4 Charging the Main Battery ........................12-5 To Power a Terminal and Charge its Main Battery ..............12-5...
  • Page 9 Setting the Mobile Base Up for Communications................13-7 Connecting the Cables ........................13-7 Mobile Base Serial Connector ....................13-8 Configuring the Terminal for ActiveSync Communications ............13-8 Chapter 14 - Dolphin 9500 Series ChargeBase Overview ............................14-1 Dolphin ChargeBase Parts and Functions ..................14-1 Front Panel ..........................14-1 Back Panel...........................14-2...
  • Page 10 35-Key Numeric/Alpha Keyboard......................A-4 Blue Key Combinations ......................A-4 Alpha Mode Key Combinations ....................A-5 56-Key Full Alpha/Numeric .......................A-6 Blue Key Combinations ......................A-6 Red Key Combinations .......................A-7 SFT Key Combinations .......................A-8 Com Port Assignment Table ......................A-8 Dolphin® 9500 Series User’s Guide...
  • Page 11: Chapter 1 - Introduction

    • Dolphin GSM/GPRS SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0 and Visual Studio.NET 2003 This User’s Guide The Dolphin 9500 Series User’s Guide provides you with the information you need to make the most of your Dolphin terminal. Dolphin® 9500 Series User’s Guide...
  • Page 12: Required Safety Labels

    Required Safety Labels Dolphin 9500 Series mobile computer meets or exceeds the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow.
  • Page 13: Dolphin 9500 Series Batch Terminal

    Laser Notice No. 50, dated July 26, 2001. Hand Held Products, Inc. Hand Held Products, Inc. www.handheld.com www.handheld.com N10410 N10410 Regulatory and Safety Approvals for all Dolphin 9500 Series Terminals Parameter Specification U.S.A FCC Part 15, Class B Canada ICES-003...
  • Page 14: Dolphin 9500 Series Wlan Or Wpan Radio

    WLAN or WPAN Radio Dolphin 9500 Series RF terminals are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC).
  • Page 15: Dolphin 9500 Wwan Radio

    Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC). Note: The Dolphin 9500 model is the only terminal in the Dolphin 9500 Series that can be equipped with a GSM/GPRS radio for WWAN functionality.
  • Page 16: Fcc Compliance

    Dolphin 9500 Series Batch Terminal Dolphin 9500 Series Batch terminals comply with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 17: Canadian Compliance

    Canada RSS 133 Dolphin 9500 Series 802.11b and/or Bluetooth R&TTE Compliance Statement Dolphin 9500 Series RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This equipment has been assessed to the following standards: Parameter Specification R&TTE...
  • Page 18: Pacemakers, Hearing Aids And Other Electrically Powered Devices

    The Dolphin Batch terminal does not contain a radio, and therefore, is not affected by microwave ovens. Care and Cleaning of Dolphin 9500 Series Terminals When needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free cloth. The terminal can be cleaned with a damp cloth.
  • Page 19: Chapter 2 - Getting Started

    Operating System The Dolphin 9500 Series is designed for easy, single-handed mobile data collection. Each mobile computer is equipped with an Intel PXA255 400MHz RISC processor for fast processing built for Windows Mobile-based Pocket PCs.The Dolphin 9500 Series is available with different types of 2D imagers and wireless radios to meet most any enterprise mobile data collection requirement.
  • Page 20: Dolphin 9500 Series Terminals

    Bluetooth-enabled PCs, etc. Dolphin 9500 Series WWAN (GSM/GPRS) These terminals feature all the benefits of the Dolphin 9500 Series with the additional capabilities of GSM/GPRS technology. Note: The Dolphin 9500 terminal is the only one of the Dolphin 9500 Series that supports GSM/GPRS.
  • Page 21: Dolphin 9500 Series Peripherals

    The Dolphin Net Base is a four-slot charging/communication cradle that holds, powers, charges, and communicates with the terminal in each slot. Ethernet communication occurs via statically and dynamically-assigned IP addresses. For more information about the Dolphin Net Base, please consult the Dolphin 9500 Series Net Base Quick Start Guide.
  • Page 22: Dolphin 9500 Series Accessories

    Protective enclosures help seal and protect terminals from damage while providing full access to all terminal parts and features. Dolphin 9500 Series enclosures feature a swivel clip on the back that enables you to secure the enclosure to a belt. Enclosures also come with an adjustable shoulder strap for added convenience.
  • Page 23: Image Engine Options And Specifications

    Image Engine Options and Specifications Dolphin 9500 and Dolphin 9550 Terminals Dolphin 9500 and Dolphin 9550 terminals can be equipped with one of the following image engines: IMAGETEAM™ 4100 Standard Range (IT4100SR) IMAGETEAM™ 4300 Standard Range (IT4300SR) Code 8 mil Linear 10 mil PDF417 13 mil UPC 15 mil PDF417...
  • Page 24: Bar Code Symbologies Supported

    Bar Code Symbologies Supported Symbology type Symbologies supported 1D Symbologies Codabar Code 3 of 9 Code 11 Code 32 Pharmaceutical (PARAF) Code 93 Code 128 EAN with Add-On and EAN with Extended Coupon Code EAN-13 Interleaved 2 or 5 Matrix 2 of 5 Plessey PosiCode Straight 2 of 5 IATA...
  • Page 25: Using A Dolphin 9500 Series Terminal For The First Time

    Using a Dolphin 9500 Series Terminal for the First Time 1. Unpack the Carton and Verify its Contents 2. Install the Main Battery Pack 3. Charge the Main and Backup Batteries 4. Initialize the Mobile Computer 5. Align the Screen 6.
  • Page 26: Charging With Dolphin Peripherals

    Four hours for the main battery pack, eight hours for the internal backup battery the first time. Use only Dolphin 9500 Series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by Hand Held Products will void the warranty and may damage the terminal.
  • Page 27 For each program that loads, a status bar indicates that the program is loading. Autoinstall occurs after each hard reset. Do NOT touch the keyboard or the screen while programs are loading. All configurations of the Dolphin 9500 Series install Demos and Utilities.
  • Page 28 OK to save. Step 8. Verify Imaging and Decoding with Demos Dolphin 9500 Series mobile computers come loaded with Demos you can use to verify imaging and decoding. Verify Imaging The Image Demo enables you to use the imager to capture an image on the Dolphin 9500 and Dolphin 9550.
  • Page 29: Resetting The Terminal

    Resetting the Terminal There are two ways to reset the terminal: a soft and a hard reset. Soft Reset (Warm Boot) A soft reset re-boots the device without losing RAM data. You would perform a soft reset when • the terminal fails to respond. •...
  • Page 30 2 - 12 Dolphin® 9500 Series User’s Guide...
  • Page 31: Chapter 3 - Hardware Overview

    Hardware Overview System Features Processor Dolphin 9500 Series terminals are equipped with an Intel X-Scale 400MHz RISC microprocessor that runs on a 100 MHz RAM BUS, making it one of the most powerful Windows Mobile platforms on the market. Operating System The Windows Mobile platform provides a compact, highly efficient, scalable operating system.
  • Page 32: Front Panel Features

    Front Panel Features This section describes features on the front panel on Dolphin 9500 Series terminals. Decode LED Scan LED Magnesium top cover Display SCAN key P O W E R S C A N E S C TA B...
  • Page 33 Display Dolphin 9500 Series terminals feature a 3.5” liquid crystal display (LCD) touch screen and is covered with an industrial, protective lens. The video graphic array (VGA) resolution is 1/4 (240 X 320 pixel). The touch screen is activated with the stylus (included with the terminal) or a finger. The LCD display is available in monochrome and color.
  • Page 34: Back Panel Features

    Back Panel Features Because the back panel of the Dolphin 9500 and the Dolphin 9550 are different, each is featured in its own section. Dolphin 9500 The following graphic describes features on the back panel of the Dolphin 9500 terminal. Image Engine Window Speaker Stylus (in slot)
  • Page 35 OCR characters. Digital images taken with Dolphin 9500 Series terminals have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale image definition. Files formats supported for image storage include Bitmap (.bmp), JPEG (.jpg) and Portable Network Graphics (.png).
  • Page 36: Dolphin 9550

    Dolphin 9550 This section describes the back panel of the Dolphin 9550. It contains the same features as the Dolphin 9500 described in the previous section with the additions of • a pistol-grip handle to hold and maneuver the terminal with greater ease, •...
  • Page 37: Dolphin 9501 And Dolphin 9551

    Rubber Bumpers The following graphic shows the Dolphin 9550 in a nose-down position, resting on its rubber bumpers. Rubber Bumpers Stylus - inside the handle Stylus The stylus is used to operate the touch screen display. The Dolphin 9550 stores the stylus inside the pistol-grip handle.
  • Page 38: Side Panel Features

    Dolphin 9500 Series terminals. The maximum speed is 115kbps. SD Memory Dolphin 9500 Series terminals contain an access door to an industry-standard SD memory interface. The secure digital access door seals the memory interface from moisture and particle intrusion and provides secure storage for read/write data.
  • Page 39: Bottom Panel Features

    Mechanical Connector The bottom panel of the Dolphin 9500 Series features a custom, industrial-grade connector with 17 pins. When seated in a Dolphin 9500 Series peripheral, the terminal is powered, the main battery charged, and communication occurs via this connector.
  • Page 40: Batteries

    Use only the Li-ion battery packs provided by Hand Held Products . The use of any battery pack not sold/manufactured by Hand Held Products in Dolphin 9500 Series terminals will void your warranty and may result in damage to the Dolphin terminal or battery.
  • Page 41: Managing Battery Power

    Managing Battery Power Data and files saved on Dolphin 9500 Series terminals may be stored in RAM; therefore, to help prevent data loss, maintain a continuous power supply to the terminal. When the main battery pack becomes low, the Low Battery Charge icon appears in the notification tray at the top of the screen.
  • Page 42: Checking Battery Power

    Checking Battery Power Tap Start > Settings > System tab > Power. The Battery tab opens displaying the charge status of both the installed Li-ion battery pack and the NiMH backup battery inside the terminal. Power system settings contains three tabs: Battery, Wireless, and Advanced. For more information, see Power on page 5-10.
  • Page 43: Dolphin 9500 Series Technical Specifications

    Dolphin 9500 Series Technical Specifications System Architecture Processor: Intel X-Scale PXA255 400MHz Dolphin SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0 Development Environment: Dolphin .NET SDK for Pocket PC 2002 and 2003 - supports Visual Studio.NET 2003 (VB.NET and C#.NET)
  • Page 44 Dolphin 9500 Series Technical Specifications 9500 Terminal – Batch: 19.7 oz. (558 gm), WLAN: 20.2 oz. (573 gm), WPAN: 20 oz. (567 gm), Weight: WLAN/WPAN: 20.3 oz. (576 gm) 9501 Terminal – 22.65 oz. (642 gm), all versions 9550 Terminal – Batch: 23.4 oz. (663 gm), WLAN: 23.9 oz. (677.5 gm) 9551 Terminal –...
  • Page 45: Chapter 4 - Using Dolphin 9500 Series Mobile Computers

    Using Dolphin 9500 Series Mobile Computers Entering Data To enter data, you may: • Use the imager to capture images or scan bar code data into data fields • Use the 35-key, 43-key, or 56-key keyboards • Use the Soft Input Panel (SIP) ®...
  • Page 46: Today Screen

    Today Screen After the Dolphin terminal initializes the first time, you see the Today screen. You can also display it by tapping Start and then Today. On the Today screen, you can see important information for the day at-a-glance. Tap to adjust the volume Tap to change the date and time Tap to open to change owner information Your email messages...
  • Page 47: Pop-Up Menus

    Pop-Up Menus With pop-up menus, you can quickly choose an action for an item. For example, you can use the pop-up menu in the contact list to quickly delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program.
  • Page 48: Using The Image Engine

    The image engine can also capture digital images, such as signatures and pictures of damaged inventory. The following table contains the available imaging/decoding options for each Dolphin 9500 Series terminal: Image...
  • Page 49 Dolphin 9500/Dolphin 9550 Scanning Position Options The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit whereas symbologies with larger bars or elements (mil size) should be read farther from the unit.
  • Page 50: Capturing Images

    Capturing Images The image-capture process is an intuitive, split-second operation for experienced users. By following the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environments. Note: The Dolphin 9501 and Dolphin 9551 do not support image capture. Image Preview When the imaging process is initiated, Dolphin touch screens display a preview of the object.
  • Page 51: Using The Keyboards

    Using the Keyboards The Dolphin 9500 Series feature three keyboard options: • 35-key numeric/alpha keyboard, • 43-key alpha/numeric keyboard, and • 56-key full alpha/numeric keyboard. Each keyboard is backlit for easy viewing in various lighting conditions with centrally-located keys for both right- and left-hand operation.
  • Page 52: Using The Function Keys

    Using the Function Keys Name Function Backlight By default, the Backlight key turns the keyboard backlight on and off. Adjusting the Backlight on page 4-13. Backspace This key appears on both the 35- and 56-key keyboards. The BKSP key moves the cursor back one space each time the key is pressed. (BKSP) If you are typing text, it deletes the previous character each time it is pressed.
  • Page 53: Using The Modifier Keys

    Using the Modifier Keys All three Dolphin 9500 Series keyboard options feature the standard PC keyboard modifier keys, Shift (SFT), Alt, and Control (CTRL) as well as Blue and Red modifier keys. Name & Key Function Shift The SFT key modifies only the next key pressed; it must be pressed before each key you wish to modify.
  • Page 54: 35-Key Numeric/Alpha Keyboard

    35-Key Numeric/Alpha Keyboard The following graphic displays the 35-key numeric/alpha keyboard. SCAN key Power key Escape key Shift key Tab key Alpha Lock key Enter key Navigation keys Alpha Lock Indicators Space key Delete key Function keys Backspace key Backlight key CTRL, Blue, Red, ALT Modifier keys Alpha Lock Key (ALPHA) The Alpha Lock key appears only on the 35-key keyboard.
  • Page 55: 43-Key Alpha/Numeric Keyboard

    43-Key Alpha/Numeric Keyboard The following graphic displays the 43-key alpha/numeric keyboard. SCAN key Escape key Power key Shift key Tab key Number Lock key Enter key Navigation keys Number Lock Pad Number Lock Indicators Backlight key (use with SFT to delete) Space key (use with SFT to backspace) CTRL, Blue, Red, ALT Modifier keys Number Lock (NUM)
  • Page 56: 56-Key Full Alpha/Numeric Keyboard

    56-Key Full Alpha/Numeric Keyboard The following graphic displays the 56-key alpha/numeric keyboard. SCAN key Power key Escape key Backlight key Tab key Enter key Shift key Insert key Navigation keys Space key Backspace key Delete key CTRL, Blue, Red, ALT Modifier keys Note: To type a “Z”...
  • Page 57: Adjusting The Backlight

    Adjusting the Backlight Both the keyboard and the display are backlit to enable better viewing in low-light conditions. All keyboards contains a Backlight key that toggles the backlight on and off; see Backlight on page 4-8. Keyboard By default, the Backlight key turns the keyboard backlight on and off for both color display and monochrome terminals.
  • Page 58: Monochrome Display

    Monochrome Display Backlight The backlight for monochrome displays turns on and off when you press the Backlight key, but not when you tap the screen. Contrast In addition to the backlight, monochrome displays feature contrast adjustment. You can adjust the contrast using the keyboard or system settings.
  • Page 59: Communication Media Options

    9-1. Software Communication Programs Microsoft ActiveSync v3.7 or Higher Microsoft ActiveSync is a tool that enables Windows Mobile devices, such as the Dolphin 9500 Series, to exchange and synchronize application data with a desktop computer. For more information, see Using ActiveSync on page 6-2.
  • Page 60: Radio Options

    Radio Options Dolphin 9500 Series terminals can be configured with one or a combination of the following radios: • 802.11b • Bluetooth • GSM/GPRS (Dolphin 9500 only) Please note that the Dolphin 9550 supports all radio options and configurations EXCEPT FOR GSM/GPRS.
  • Page 61: Powering Up A Radio

    Powering Up a Radio Requirements To successfully power up a radio, both the hardware module and the software driver must be installed on the terminal. If the module is present, the radio appears in the Radio Manager. However if the driver is not installed, you cannot successfully power up the radio.
  • Page 62: Using The Soft Input Panel (Sip)

    Using the Soft Input Panel (SIP) Use the SIP to enter information in any program on the Dolphin terminal. You can either type on the soft keyboard or write on the touch screen using Letter Recognizer or Block Recognizer. In either case, the characters appear as typed text on the screen. To show or hide the SIP, tap the Input Panel button.
  • Page 63: Input Panel Options

    Using the Block Recognizer With Block Recognizer you can input character strokes using the stylus. 1. Tap the arrow next to the Input Panel button and then Block Recognizer. 2. Write a letter in the box. When you write a letter, it is converted to typed text that appears on the screen. For specific instructions on using Block Recognizer, with Block Recognizer open, tap the question mark next to the writing area.
  • Page 64: Writing On The Screen

    Writing on the Screen In any program that accepts writing, such as the Notes program, and in the Notes tab in Calendar, Contacts, and Tasks, you can use your stylus to write directly on the screen as you would on paper. To write on the screen, tap the Pen button to switch to writing mode.
  • Page 65: Selecting A Drawing

    For example, selected drawings can be resized, while writing cannot. The drawing box indicates the boundaries of the drawing. Pen button. Note: You may want to change the zoom level so that you can more easily work on or view your drawing. Tap Tools and then a zoom level.
  • Page 66: Status Icons

    Status Icons Status Icon Meaning Turns all sounds on and off Backup battery is low Main batteries are charging Main batteries are low Main batteries are very low Main batteries are full Synchronization is beginning or ending Notification that one or more e-mail messages were received Note: The Notification icon displays if more notification icons need to be displayed than there is room to display them.
  • Page 67: Finding And Organizing Information

    Finding and Organizing Information The Find feature on your Dolphin terminal helps you quickly locate information. On the Start menu, tap Find. Enter the text you want to find, select a data type, and then tap Go to start the search. To quickly find information that is taking up storage space, select Larger than 64 KB in Type.
  • Page 68 4 - 24 Dolphin® 9500 Series User’s Guide...
  • Page 69: Chapter 5 - Settings

    Settings Overview Customized settings are available on the Start menu. Tap Start > Settings and settings screen opens. Settings consists of three tabs: Personal, System, and Connections. Personal Tab System Tab Connections Tab This tab enables you to … Personal Customize buttons, set SIP options, and adjust headset settings;...
  • Page 70: Personal Tab

    Personal Tab To access the Personal tab, tap Start > Settings. The screen opens displaying the Personal tab. Button Name Tapping this icon enables you to … Buttons Customize buttons to perform functions. To use this setting, the HotKeys Utility must be initialized. Tap Start > Utils > HotKeys (the icon is the same).
  • Page 71: Modifying The Start Menu

    Modifying the Start Menu You can add existing programs you use often, such as File Explorer, to the Start menu for faster access. You are not installing or moving the program, you are simply creating a shortcut to it from the Start menu. Using System Settings 1.
  • Page 72 4. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. 5. Tap the Start menu. 6.
  • Page 73: Headset Control

    Headset Control The Headset Control setting enables you to adjust audio settings while using a headset. Headset Type Stereo headphone Select this option if you are using a headset for audio output only. If so, you need to use the microphone on the terminal (Microphone, page 3-5) for audio input;...
  • Page 74: System Tab

    System Tab The System tab enables you to verify and sometimes alter system parameters. To access the System tab, tap Start > Settings > System tab. Tap the appropriate icon to open that system setting. About The About system setting displays specific information about what is loaded on the terminal. It contains three tabs: Version, Device ID, and Copyrights.
  • Page 75: Cleartype Tuner

    ClearType Tuner Dolphin 9500 Series terminals displays support ClearType font rendering. ClearType is a Microsoft technology that increases the readability of text on LCD displays. After you enable ClearType font rendering in the Screen setting (Screen, page 5-14), you can adjust the render level. Use the slider to adjust the appearance of the sample type on the screen and tap OK.
  • Page 76 Main tab This tab displays the available, in use, and remaining RAM memory used for running and storing programs as well as storing program data. Field Description Total main memory Total RAM memory. Storage RAM memory being used for storing programs and program data. Program RAM memory being used to run programs.
  • Page 77 When IPSM is selected in the drop-down list, the Storage Card tab displays the IPSM memory capacity and usage statistics. Storage Card You can install additional memory in Dolphin terminals - see SD Memory on page 3-8. If a storage card is installed in the terminal, Storage Card appears in the drop-down list.
  • Page 78: Power

    Find Enables you to search for large files using storage memory. It opens the Find screen with Larger than 64KB already selected in the Type field. Power Power system settings contains three tabs: Battery, Wireless, and Advanced. This tab enables you to … Check the remaining charge of both the main and backup batteries.
  • Page 79 This tab enables you to … Determine the power settings for your wireless connection. Wireless Tab Select Wireless signals off… when you don’t want to use system power to power up the radio(s). Select Wireless signals on when you want the radio to use system power to transmit. This is the default setting.
  • Page 80: Regional Settings

    Regional Settings Regional Settings enables you to customize the appearance and formatting to your geographic region. Specifically, you can customize numbers (number of decimal places allowed, for example), currency (using the $ or € € symbol, for example), time, and date.
  • Page 81: Remove Programs

    Remove Programs The Remove Programs settings enables you to remove programs installed on the terminal. Use this setting to troubleshoot when you receive messages that the device is out of memory. The programs removed are removed from RAM memory. Any program (usually *.cab or *.dll files) stored in the Autoinstall folder (My Device >...
  • Page 82: Screen

    Note: By default, dynamic screen rotation (i.e., the ability to switch between landscape and portrait orientation) is disabled on Dolphin 9500 Series terminals. Please consult the Dolphin SDK Add-on to find out how to enable dynamic screen rotation. The Screen system setting contains three tabs: Alignment, Clear Type, and Text Size. The Screen system setting opens to the Alignment tab.
  • Page 83: Uphone Settings

    Text Size Tab The Text Size tab enables you to perform font scaling within certain views of the Today screen, Contacts, Calendar, Messaging, and Tasks. This means that you can increase or decrease the point size of the font on application windows. This is the default font size setting.
  • Page 84: Connections Tab

    Please note that the zero-config Wi-Fi feature of Windows Mobile is disabled on Dolphin 9500 series mobile computers. Creating a Wireless Network Connection On Dolphin 9500 Series terminals, wireless networks need to be configured according to the radio installed in the terminal. For more information about 802.11b radios, see Wireless LAN Communications with 802.11b...
  • Page 85: Accessing The Connections Manager

    Accessing the Connections Manager To open the connections manager, tap the Connections icon. The connection manager opens displaying the Tasks tab. The connections manager consists of two tabs: Tasks and Advanced Task tab The Task tab enables you to configure and manage your My Work Network settings. Click on the link to setup or manage existing network accounts.
  • Page 86 4. Tap Add a new modem connection. The Make New Connection screen appears. 5. Enter a name for the connection, such as "My Connection." 6. In the Select a modem list, select the external modem by selecting Hayes Compatible on COM1. 7.
  • Page 87 Advanced Settings General Tab Use the General tab to change the connection speed of your connection. Wait for dial tone before dialing, then wait for credit card, add dial-string modem commands, or cancel call after a set number of seconds. Port Settings Tab The Port Settings tab has options that should be left alone unless indicated otherwise by your ISP.
  • Page 88: Creating An External Modem Connection To Your Work

    Servers Tab Finally, if your ISP requires special DNS or WINS information, enter it into the Servers tab. Connecting to Your ISP 1. Tap Start > Settings > Connections tab > Connections to open the connections manager. 2. Tap Manage existing connections. 3.
  • Page 89 3. Tap Exceptions. The Work URL Exceptions screen opens. 4. Tap Add new URL to add a new exception. 5. Enter the Work URL and tap OK. Setting up a Proxy Server Connection for Work Connections If you are connected to your ISP or private network during synchronization, the terminal should download proper proxy settings during synchronization from your PC.
  • Page 90 • Tap Advanced for advanced settings. This information can be provided only by your network administrator. 5. To change existing settings, under My Work Network, tap Manage existing connections and tap the Proxy tab. Setting Up a VPN Connection for Work Connections A VPN connection helps you securely connect to servers, such as a corporate network, via the Internet.
  • Page 91 4. Indicate whether a pre-installed certificate should be used or rather a pre-shared key and tap Next. 5. Enter your login details. If finished, tap Finish to complete VPN setup. 6. Otherwise, tap Advanced to access more options. • Enter TCP/IP settings in the first tab; server-assigned IP addresses use DHCP. •...
  • Page 92 Connecting to a VPN Server 1. Tap Start > Settings > Connections tab > Connections. 2. Select Edit my VPN servers. 3. Tap and hold on the server, then select Connect on the popup menu. (Note that through this screen you can delete your VPN server connection.) 1.
  • Page 93: Establishing Dialing Rules

    Establishing Dialing Rules 1. Tap Start > System > Connections tab > Connections > Advanced tab (see page 5-17). 2. Tap Select Location. 3. Select Use dialing rules. By default two dialing rules profiles exist: Home and Work. 4. Tap Edit to configure either profile. (You can define your own dialing profile by tapping New.
  • Page 94 5. Tap OK to confirm. Enter the appropriate information on the next screen. 6. Tap Dialing Patterns to change how dialing occurs. 7. Following the format of "e" represents country code, "f" represents area code, and "g" represents the number, enter how local, long distance, and international calls should be dialed.
  • Page 95: Configuring Network Cards

    Configuring Network Cards To see the network cards installed on your terminal, tap Start > Settings > Connections tab > Connections > Advanced tab (see page 5-17) > Network Cards. Tap on an adapter to review its settings. Use server-assigned IP address is selected by default; server-assigned IP addresses use DHCP. If you make any changes on these tabs, you must tap OK to save the changes, then perform a soft reset to update the registry.
  • Page 96 5 - 28 Dolphin® 9500 Series User’s Guide...
  • Page 97: Chapter 6 - Communications

    Communications Overview You can exchange information between your Dolphin 9500 Series terminal and other mobile devices, a desktop computer, a network, or the Internet. You have the following connection options: • Connect to your desktop computer and synchronize via Microsoft ActiveSync v3.7 or higher.
  • Page 98: Using Activesync

    Requirements To synchronize, ActiveSync version 3.7 or higher must be installed on both your desktop computer and Dolphin 9500 Series terminal. Dolphin 9500 Series terminals ship with ActiveSync 3.7 already installed. Therefore, you must install ActiveSync 3.7 on your desktop computer from the Microsoft Companion CD that came with your terminal.
  • Page 99: Synchronizing From The Terminal

    Dolphin 9500 Series HomeBase on page 12-1 or Dolphin 9500 Series Mobile Base on page 13-1. Exploring Your Terminal from the Desktop Computer When the terminal and desktop computer are connected, open the main ActiveSync window (on the desktop), and click Explore.
  • Page 100: Adding Programs To The Terminal Using Activesync

    The Mobile Device folder opens in Windows Explorer. The terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting as you would for moving files between folders on your hard drive. Adding Programs to the Terminal Using ActiveSync When selecting programs, verify that the program and version of the program are designed for the Windows Mobile and your processor.
  • Page 101: Using Infrared

    After installation on the terminal is complete, tap Start > Programs and the program and its icon appears on the Programs screen. Tap it to open the program. Using Infrared Dolphin 9500 Series terminals contain infrared or IrDA ports on the left side panel (see IrDA Port on page 3-8). Using these ports, you can send and receive data between the terminal and other devices equipped with infrared.
  • Page 102: Verify That Beam Settings Are Set To Receive

    Verify That Beam Settings Are Set to Receive The Beam Settings must be set to receive for the terminal to receive data from other infrared devices. To verify, tap Start > Settings > Connections tab > Beam. The Beam Settings window should appear as follows: Sending Information To send or receive, the IrDA ports of both devices - whether it’s two terminals, or a terminal and a host device - must be aligned with each other and within a close range.
  • Page 103: Troubleshooting

    Troubleshooting If the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is still not receiving, tap Start > Programs > Infrared Receive. The terminal searches for the sending device. If the terminal cannot find the sending device, the following message appears: Dolphin®...
  • Page 104: Using An Isp

    Using an ISP The communication software for creating an ISP connection is already installed on your device. Your service provider should provide the software needed to install other services, such as paging and fax services. After you are connected, you can send and receive e-mail messages by using Inbox and view web pages using Pocket Internet Explorer.
  • Page 105: Chapter 7 - Wireless Lan Communications With 802.11B

    Direct Sequence Spread Spectrum (DSSS) technology to spread the signal continuously over a wide frequency band at a data rate of up to 11 Mbps. In addition, the open software architecture makes the Dolphin 9500 Series a complete solution for a variety of wireless mobile data collection applications.
  • Page 106: 802.11B Settings

    802.11b Settings You can access the configuration utility two ways: 1. Tap Start > Settings > System tab > 802.11b Settings. This icon appears on the System tab only if there is an 802.11b radio installed on the terminal. 2. Tap the Status icon in the system tray - see The Status Icon on page...
  • Page 107: Status Tab

    Status Tab 802.11b Settings always opens to the Status tab, which displays the current 802.11b settings. Field Description Current Channel Shows the RF channel currently used by the radio. Current TX Rate Shows the current transmit rate. This can be 1 Mbps, 2 Mbps, 5.5 Mbps, or 11 Mbps. Disable/Enable Tap this button to disable/enable the radio.
  • Page 108 Field Description Tap this button to display detailed TCP/IP information as shown in the following screen: More Info Tap this button to open the Ping Utility. Ping Field Description IP Address Displays the current IP address. You can enter another IP address to ping it. Displays the current size in bytes;...
  • Page 109: Config Tab

    Config Tab The Config tab provides a list of all access points (APs) and peer stations in range. You can create and edit SSID profiles for access points that you want your station to associate with. Preferred Profiles This section displays a list of preferred profiles for APs in the network, created by the user, or added from the Active SSIDs table.
  • Page 110 Column This column displays… Channel The channel in use and the WEP method it applies, if any. WEP Key-On WEP Key-Off. SupRate Supported data rate of the access point or the peer station. BSSID BSSID or MAC Address of the access point or the peer station. (MAC Addr) Tap this button to add an Active SSID to the Preferred Profiles list.
  • Page 111 To Create a New Profile In the Preferred Profiles section, tap the New button . A screen opens with two tabs windows: Network Profile and Authentication. Network Profile Tab Field Description Network Name & Type Section Enter an SSID, which is the Network Name. Check with your network administrator for Network SSID Name (SSID).
  • Page 112 Authentication Tab On the Authentication tab, you configure the WEP encryption key for secure wireless communication. To use WEP, the encryption key must be configured as part of the profile before connecting. For more information about configuring a profile, see To Create a New Profile on page 7-7.
  • Page 113: Advanced Tab

    Field Description Tap this button to save the profile or changes to the profile. Cancel Tap this button to close the window without saving or modifying the profile. To Delete a Profile Profiles may be deleted either from the Preferred List or from the Preferred List and Registry. To delete a profile, select (highlight) a profile and tap the Delete button and the following screen displays: From the pop-up window select the option of your choice and tap Yes to confirm or No to cancel.
  • Page 114: About Tab

    Field Description A preamble consists of a Synchronization (Sync) field and a 16-bit Start Frame Delimiter (SFD) field. Long TX Preamble – Where Sync field consists of 128 bits. Preamble Mode Short TX Preamble – Where Sync field consists of 56 bits. Auto TX Preamble –...
  • Page 115: The Status Icon

    The Status Icon You access the 801.11b Settings by tapping and holding on the Status icon in the task tray at the bottom of the Today screen. The following menu pops up: Menu Option Selecting This Option… Turns on the radio. LED is on and the Link Icon displays with signal strength. Wireless Radio On Turns off the radio.
  • Page 116: 802.11B Wireless Security Supplement

    802.11b Wireless Security Supplement ® AEGIS Client offers the most comprehensive IEEE 802.1X supplicant for securing wired and wireless networks. The Client is a standards-based implementation of IEEE 802.1X and can be configured to work with almost any network equipment - wired or wireless - that supports the 802.1X authentication standard.
  • Page 117: Required Network Configuration Information Worksheets

    Required Network Configuration Information Worksheets Because AEGIS Client enables your terminal to access a network that is protected by the IEEE 802.1X protocol, you must configure EAP data communication to match your network server parameters. If the EAP configuration doesn’t match your network configuration, you can’t access the network.
  • Page 118 TLS/SmartCard Worksheet To configure AEGIS Client to use TLS/SmartCard authentication, you need to know: 1. Is a client certificate required? ____ No. ____ Yes. This file needs to be installed on your machine by your network administrator. 2. Should the AEGIS Client validate the server certificate chain? ____ No.
  • Page 119 6. Is a server certificate is required? ____ No. ____ Yes. 7. Should the Aegis Client validate the server certificate chain? ____ No. Skip Questions 8-9. ____ Yes. 8. Will the server accept any trusted Certificate Authority (CA), or is a particular CA required? ____ Any trusted CA is acceptable.
  • Page 120 7. Should the Aegis Client validate the server certificate chain? ____ No. Skip Questions 8-9. ____ Yes. 8. Will the server accept any trusted Certificate Authority (CA), or is a particular CA required? ____ Any trusted CA is acceptable. ____ A particular CA is required: _______________________ 9.
  • Page 121: Opening The Client

    Opening the Client To access the client the first time, tap Start > Programs > Meetinghouse AEGIS Client. After the Client has been activated, you can: 1. Tap Start. The icon appears in the quick start tray on the Start menu. Tap the icon to open the Client. 2.
  • Page 122: The Main Screen

    The Main Screen On the terminal, open the Client. The main screen opens displaying a list of ports on the system’s network interface cards, You manage ports on this screen. Port Status icon Port Status Icon The main screen contains a port status icon to the left of each port listed. The color of this icon indicates the status of the port. The color of the icon changes as the port starts authentication, negotiates with the access point and/or authentication server, and then joins the network.
  • Page 123: View Menu

    Restart Same as a Stop followed by Start. Tap this when you receive a notice such as the following: Configure Opens the Configuration screen displaying the User tab. Install Protocol Selecting this option binds the 802.1X protocol to the WLAN adapter currently installed on the device. The WLAN adapter then appears in the port list.
  • Page 124: Help Menu

    Tap Close to return to the main screen. Help Menu Tapping Help opens the help menu. Select Online Help to access online help. Select About to review software version information. Status Bar The status bar is displayed at the bottom of the main screen and indicates the connection status between the network card and the access point.
  • Page 125: Configuring The Client

    Configure Opens the port configuration screen. Delete Removes an adapter from the port list. An unused port may be deleted from the port list. The radio card must not be in the device or the radio must be turned off. Ports appear in the list only when the 802.1X protocol binds to the adapter.
  • Page 126 Accessing the Client Configuration Area On the main screen, tap Client > Configure (see Client Menu on page 7-18). The Client Configuration screen opens displaying the User tab. On this tab, You… User Settings Tab Configure authentication credentials and profiles. System Settings Tab Set the level of detail that the Client will provide in the system log and zero-config options.
  • Page 127 User Tab The User settings tab defines the protocol and the credentials used to authenticate a user. Field Description Multiple user credential profiles can be created for use when the user roams from one network to another. The drop-down list contains existing authentication credential profiles. Select a profile from the list to edit it in the fields that follow.
  • Page 128 Field Description This is the certificate to be used during authentication. A certificate is required for TLS, optional for TTLS and PEAP, and unused by MD5 and LEAP. Therefore, this option becomes active only when TLS, TTLS, or PEAP is selected as the Authentication type. If Use certificate is enabled, the client certificate displayed in the field is the one that is passed to the server for verification.
  • Page 129 System Tab The System Settings tab controls logging and the port manger timeout period. Field Description These settings control the detail of the log messages generated by the Client. Each level is cumulative. By default, all errors, warnings, and information events are logged. Each entry records a severity code (of one [debug message] to four [error] asterisks), a time stamp, and a message.
  • Page 130 Server Tab The Server identity tab defines the credentials the client uses to authenticate the server during TLS/TTLS/PEAP authentication message exchange. The Client uses this information to verify that the Client is communicating with a trusted server. Field Description Do not validate server If this option is selected, the server certificate received during the TLS/TTLS/PEAP message exchange is not validated.
  • Page 131 2. Tap Configure. The Port Settings Configuration screen opens displaying the Wireless Networks tab. On this tab, You… Wireless Networks Tab Set the parameters for Network Access Points and underlying protocol. Protocol Tab Configure common protocols that apply to any network the port connects to. Dolphin®...
  • Page 132 Wireless Networks Tab Field Description Available Networks Section This section displays the networks the terminal recognizes as available to connect to. When the Client is first installed, there are no entries in the Available Networks list. Tap this button to see a list of networks broadcasting their availability. Scan Note: You can also attach to networks who are not broadcasting.
  • Page 133 Field Description Tap this button to review the properties of a network selected in the list. This button opens the Properties same network configuration screen as the Add button does; use it to edit network configuration properties. Protocol Tab The Protocol tab enables you to configure parameters that will apply to all the networks the selected port connects to. Field Description These are the timer intervals and retry settings defined in the 802.1X standard.
  • Page 134 Adding a Wireless Network Configuration To add a wireless network configuration, on the main screen, tap and hold on the port, tap Configure on the Port popup menu, then tap Add in the Network Configurations section of the Wireless Networks tab. The Network Profile screen opens displaying the Profile Info tab.
  • Page 135 Profile Info Tab Field Description Enter the name of this record. This is the name that appears in the Configured Networks list and, Network Profile by default, is the same as the broadcast SSID. Note that there is nothing special about the name "default."...
  • Page 136 Field Description In this field, enter the WEP key: ASCII - 5 or 13 characters Hexadecimal - 10 or 26 characters. When the key entered is in the correct format, the screen changes to display the type - ASCII or Hexadecimal. The Key Index drop-down list contains the available keys.
  • Page 137: Logging

    Logging The event log is an ASCII text file named “LOG8021X.TXT” located in the directory defined by the WINDIR environment variable (usually the Windows directory). The information the log records is determined by the log settings on the System tab of the Client Configuration Area;...
  • Page 138: Installing Certificates With Certadd

    Installing Certificates with CertAdd Certificate Requirements During configuration, you may have specified one or two certificates to use during the authentication process. The specified identity should match the Issued to field in the certificate and should be registered on the authentication server (i.e., RADIUS server) that is used by the authenticator.
  • Page 139: Advice And Workarounds

    Advice and Workarounds Issue Possible Causes and Solutions The Client will not start on the device with Perform a soft reset. an error message about missing files. • The license is not valid (If you have entered a time-limited license, is your clock on the device correct?).
  • Page 140 Advice and Workarounds Issue Possible Causes and Solutions I made changes, but they do not appear to Always tap OK before exiting a screen you have changed. Then restart the Client from the Client menu on the main screen. have taken effect. •...
  • Page 141 Typical Message Exchange Using MD5 or TLS The above graphic displays the typical message exchange when the device and the AP support 802.1X. When an AP acting as an authenticator detects a wireless station on the LAN, it sends an EAP-Request for the user's identity to the terminal. In turn, the terminal responds with its identity, and the AP relays this identity to an authentication server, which is typically an external RADIUS server.
  • Page 142 Typical Message Exchange Using TTLS and PEAP The above graphic shows a typical message flow for a TTLS transaction. TTLS authentication comprises two phases. In Phase 1, TLS is used to authenticate the TTLS server to the client. The TTLS server may optionally request authentication of the client's certificate, but by default the client verifies only the server's certificate.
  • Page 143 For example, the following graphic displays the authentication flow for a mobile user who wishes to create a virtual private network with his home office. By using the Client, the user can associate with a wireless network provided by a third party, in this case the ISP. We assume that the company and the ISP have established a service relationship beforehand.
  • Page 144 LEAP is a pre-EAP, Cisco-proprietary protocol, with many of the features of EAP protocols. Cisco controls the ability of other vendors to implement this protocol, so it should be selected for use only when limited vendor choice for client, access-point, and server products is not a concern.
  • Page 145: Chapter 8 - Wireless Pan Communications With Bluetooth

    Wireless PAN Communications with Bluetooth Overview Dolphin 9500 Series terminals are available with a Bluetooth radio for WPAN (Wireless Personal Area Network) usage. When the mobile computer is first initialized, the *.cab file and module for Bluetooth are installed. Powering Up the Bluetooth Radio Driver Before using the radio, make sure that the Bluetooth radio is powered up.
  • Page 146: Assign Com Ports

    Assign COM Ports Follow these steps to view and/or modify the Bluetooth COM ports. If you are not going to use the IrDA port, you can disable it to free up a port for Bluetooth devices; see Using Infrared on page 6-5.
  • Page 147: Bond With Discovered Device(S)

    2. In the Bluetooth Devices Folder, tap on the Device Discovery icon. Or you can tap on Tools. In the pop-up menu, select Device Discovery. 3. Follow the Bluetooth Device Discovery Wizard to search for Bluetooth devices nearby. When prompted, select the device type you seek.
  • Page 148 2. Tap and hold your stylus on the Bluetooth device you want to bond with. In the pop-up menu, select Bond. 3. Alternatively, after selecting a device, tap on the Bond icon. Or tap on Device, then select Bond. 4. The Bluetooth Device Bonding Wizard launches. Follow the wizard to bond with your selected device. 8 - 4 Dolphin®...
  • Page 149: View Device Properties

    5. As prompted, make sure the Bluetooth device that you want to bond with is in Bondable mode. 6. If the remote device is set up to accept bonding, a Bluetooth Passkey screen appears. To continue bonding, enter the correct passkey and tap Reply. 7.
  • Page 150: Set Up Your Favorite Device

    3. Use the General and Services screens to research device properties. If needed, assign a new device type icon by tapping on the arrow buttons in the General screen. You can also use the Device name field to rename the device. When done, tap OK for the setting to take effect.
  • Page 151: Delete A Device From The Folder

    2. In the pop-up menu, choose between Large Icons or Details. Large Icons Details Note: In Details view, you can see the Device Class and scroll right to see the current Bonded status. Delete a Device From the Folder If you no longer plan to connect with it, you can delete a device from the Bluetooth Devices folder. 1.
  • Page 152: Bluetooth Activesync

    2. In the pop-up menu, select Turn Transmitter OFF. 3. The Bluetooth Card radio transmitter shuts off. The Bluetooth icon in the task tray becomes gray, as well as relevant menu options (e.g., Get Connected!). 4. To turn the radio transmitter back on, tap on the gray Bluetooth icon. In the pop-up-menu, select Turn Transmitter ON. Bluetooth ActiveSync This section explains how to use the Bluetooth ActiveSync feature.
  • Page 153 (a) When you tap on Bluetooth ActiveSync, a screen appears that allows you to choose which computer to connect to in your Bluetooth Devices folder. Choose a computer from the list and tap Select, or tap Find to search for another computer. Note: If the computer you want to connect to is not listed, tap Find to begin a search.
  • Page 154: Bluetooth Lan Access

    (b) After the search is complete, select the computer you wish to ActiveSync with and tap Select. If the computer is not listed, make sure the computer is discoverable and tap Refresh to search again. (c) After you tap Select, a service discovery phase begins. (d) The Connect To screen appears, reporting that it is trying to connect to Wireless ActiveSync.
  • Page 155 (a) When you tap Bluetooth LAN Access, a screen appears that allows you to choose which access point to connect to in your Bluetooth Devices folder. Choose an access point from the list and tap Select. Note: If your access point is not listed, tap Find and proceed as described in Scenario #3. (b) Your mobile computer tries to connect to the selected access point.
  • Page 156 (c) After a successful connection is made, the status screen reports Connected. (d) Now you are ready to access your LAN for Internet access, files, etc. SCENARIO #3: Your Bluetooth Devices folder has no access points. (a) When you tap Bluetooth LAN Access, the mobile computer automatically begins to search for new Bluetooth devices. Note: You can also start the device search by tapping Find in the Bluetooth Devices screen.
  • Page 157: Obex

    OBEX This section explains how to use the OBEX (object exchange) application to trade business cards, contacts or files with another Bluetooth device that supports OBEX. Bluetooth OBEX application supports five operations: • Exchange Business Cards • Send a Contact •...
  • Page 158: Send A Contact

    Note: If the other device is also using the Bluetooth Connection Kit, you can set it up to receive a contact by tapping the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Receive Contact or File . 3.
  • Page 159: Send A File

    3. Tap and hold your stylus on the contact(s) you would like to send. In the pop-up menu, select Send Via Bluetooth. 4. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby.
  • Page 160 2. Now you are ready to send a file. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Send a File. 3. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby.
  • Page 161: Browse Remote Device

    6. Your mobile computer sends the file. Browse Remote Device The Bluetooth File Explorer lets your mobile computer share files with another Bluetooth device. The other device must support the OBEX File Transfer server profile. This section covers the following file transfer operations: •...
  • Page 162 4. Select the Bluetooth device you wish to browse. If the desired device is not listed, tap Find. 5. Your mobile computer begins to establish a file sharing connection. 6. After the devices successfully connect, the Bluetooth File Explorer appears. Half of the screen shows contents of the remote device, while the other half shows contents of your device (the local device).
  • Page 163 1. Select the file(s) or folder(s) that you wish to transfer. You can select items from only one device per transfer session. 2. There are two different ways to initiate the transfer: • Tap on the File menu. Select Send to remote or Get from remote, as applicable. The inappropriate option should be gray. •...
  • Page 164 4. The new folder should be listed under the appropriate device. Delete File(s) or Folder(s) 1. Select item(s) that you wish to delete. You can only delete item(s) from one device at a time. 2. Tap on the File menu. Select Remote device or Local device, wherever the item(s) are located, then tap Delete remote item(s) or Delete local item(s), as applicable.
  • Page 165: Receive Contact Or File

    1. Start the disconnection process by either of two methods: • Tap on the Device menu. Select Disconnect. • Tap on the Connect icon. 2. Your mobile computer disconnects from the remote device. Afterwards, no contents are listed for the remote device. Exit Bluetooth File Explorer To exit the Bluetooth File Explorer, tap File >...
  • Page 166: Using The Dialer

    5. File sharing is enabled until you end it by tapping Cancel. Using the Dialer This section explains how to assign a dialing prefix and use the Dialer to dial a number directly from your Contacts list. The Dialer makes it quick and easy to perform dial-up networking. Note: The Dialer has been verified to work with Nokia and Ericcson phones and is known not to work with the Motorola 270c, NTT Docomo Paldio 633S or Sony au C413S phone.
  • Page 167: Get Connected Wizard

    4. If you have multiple phone numbers for a contact, a screen appears listing them, including any dialing prefix you may have assigned. Select the phone number you wish to dial. 5. Your mobile computer connects to your phone and begins dialing. The Dialer can dial a phone number containing any of the following non-numeric characters: space The following string can also be included in a phone number: (',')
  • Page 168 2. Follow the Bluetooth “Get Connected!” Wizard. In the second screen, use the drop-down list to select your Bluetooth phone. The wizard provides tailored instructions based on your selection. 3. Follow the next screen(s) to prepare your specific phone for Bluetooth connections. You may need to do 1, 2 or all of the following steps: (a) Naming your Bluetooth phone (b) Setting your Bluetooth phone in Discoverable mode...
  • Page 169 3. In the next screen, enter the passkey. Tap Reply. 4. The mobile phone may then either automatically accept the passkey or ask you to enter one. If prompted for a passkey, use the same one you entered on the mobile computer. Ericsson T68/T68i only: When the phone asks you if you want to bond, select 2: Add to paired devices.
  • Page 170: Dial Up To Your Network

    Bonding with your phone - This must be completed to establish the Bluetooth connection and involves dial-up networking. Automatic Connections - This procedure is optional but makes future Bluetooth connections more convenient. 7. Continue to the last screen of the wizard and tap Finish. Now proceed to STEP 6 to complete the bonding process and, if desired, set up automatic connections.
  • Page 171 3. Enter a name for the connection. Remember what you name the connection. In the future, you will need to select it to start the connection. For the modem, select Bluetooth Phone. For the Baud Rate, select 115200. If you want to configure Port Settings, TCP/IP, or Name Server settings, navigate to the setting and tap Advanced. 4.
  • Page 172 • On Bluetooth Link, press SELECT. • Scroll to Devices, then press SELECT. • Choose your mobile computer, then press EDIT. • Scroll to Access:Ask, then press CHANGE. • Scroll to Automatic, then press SELECT. Press DONE. Automatic Connections for Nokia 3650/7650: •...
  • Page 173: Chapter 9 - Wireless Wan Communications With Gsm/Gprs

    Wireless WAN Communications with GSM/GPRS Overview Dolphin 9500 terminals are the only terminals in the Dolphin 9500 Series can be configured with Wireless Wide Area Network ® (WWAN) via an integrated Siemens GSM/GPRS tri-band radio module. Note: Dolphin 9550 mobile computers with pistol-grip do NOT support GSM/GPRS.
  • Page 174: Sim Card Installation

    SIM Card Installation SIM stands for Subscriber Information Module. A SIM card stores the subscriber's personal information, GSM/GPRS radio settings, security key, contacts, etc. SIM cards can be installed and removed from compatible mobile devices, enabling you to switch devices without losing your personal information. SIM cards are obtained and activated by the network provider that supports your GSM/GPRS network.
  • Page 175: Using Uphone

    Using uPhone The uPhone Application Suite contains three programs that function together to provide a complete voice, data, and text messaging solution for a mobile device fitted with a radio modem: • Dialler emulates a mobile phone and is used to make and receive telephone calls - Using the Dialler, page 9-6.
  • Page 176 Status Icons and Bubble Options Tapping this icon displays this Icon This icon means… Bubble Options bubble: Tap Hide to dismiss the bubble. The phone is on and registered. To the right of the phone is Tap Power Phone Off to turn off the a bar that indicates signal phone.
  • Page 177 Status Icons and Bubble Options Tapping this icon displays this Icon This icon means… Bubble Options bubble: For a call going out Tap Hide to close the bubble. Tap End to end the call. This icon appears when there is a call coming in or going out.
  • Page 178: Using The Dialler

    Using the Dialler The Dialler is the is the program that manages your GSM/GPRS cell phone calls. To launch the Dialler, tap Start > Programs > uPhone > Dialler. The program launches and the uPhone Dialler screen opens: Three information lines: Dialler screen Network Operator - name of service provider.
  • Page 179: Receiving A Call

    To Send a Call To a Dialed Number You can: • Tap the Send button • Press the ENTER key on the keyboard. • Press the appropriate key combination on the keyboard - Keyboard Combinations for Calls, page 9-8. When the call is connected, the three information lines display the following: Joe Smith Network Operator Displays the name of the service provider you are using.
  • Page 180: Ending A Call

    Call Waiting If call waiting is enabled, a second incoming call can be received while a first call is in progress. The second incoming call uses a different ringtone but displays the same incoming call notification. If a second call is coming in, answering it (see To Answer a Call on page 9-7) automatically places the first call on hold.
  • Page 181: Making Conference Calls

    Making Conference Calls In addition to supporting call waiting functionality, the uPhone Dialler enables you to join two calls into a conference call. When two calls are in progress, tap the phone icon on the Navigation bar. This opens a bubble dialog that enables you to conference both calls into one.
  • Page 182: Phonebook

    Phonebook The Phonebook contains the contacts from the SIM card and Pocket Contacts. If fixed dialing is set in the SIM, then only those numbers in the fixed dialing list are shown in the Phonebook, and only these numbers can be called from the Dialler. You can access the Phonebook manually by opening the Dialler and going to Tools >...
  • Page 183: Settings Menu

    Settings Menu The Settings menu provides the following options: Speakerphone Toggles speakerphone mode on and off. When an audio plug (for a headset) is inserted into the audio jack (2.5mm), Speakerphone is inactive on this menu. Mic mute Toggles microphone mute on and off (the other party cannot hear a private conversation when the microphone is muted).
  • Page 184: Audio Modes

    Audio Modes The back panel of the Dolphin 9500 contains both a speaker and a microphone that you can use to send and receive audio signals over the GSM network. For details about the microphone and speaker on the back panel of the Dolphin 9500, see Back Panel Features on page...
  • Page 185: Ringtone Configuration

    Ringtone Configuration Different ringtones, with individual volume settings, can be set for the following: Ring Tone Sounds on an incoming call. Message Tone Sounds on an incoming SMS or Voicemail notification. Call Waiting Tone Sounds to indicate an incoming call while you are already on a voice call. Accessing Ringtone Configuration You can access Ringtones two ways: 1.
  • Page 186: Call Log

    Call Log The Call Log maintains a list of the last 20 calls made or received in each of the following categories: • Voice Calls In • Voice Calls Out • Voice Calls Missed • GPRS Data Voice Call In is the default display whenever the Call Log is opened. Call Log Options Voice Calls Out and Voice Calls Missed are available from the drop-down list.
  • Page 187 Tools Menu The Tools menu in the Call Log provides the following options: Select this menu option To… Clear Delete the entire Call Log. Exit Close the Call Log. Dolphin® 9500 Series User’s Guide 9 - 15...
  • Page 188: Sms Manager

    SMS Manager Abbreviated for Short Message Service, SMS enables the transmission of short messages (140-160 characters) to and from a cell phone. SMS messages travel over the system's control channel, which is separate from the voice channel. The SMS Manager on the Dolphin 9500 supports creation, sending, receiving, and storing of SMS text messages. Text messages sent or received can be up to 160 characters long.
  • Page 189: Sending An Sms Message

    Inbox The Inbox folder displays received text messages. Received messages have an envelope icon to the left. The Inbox folder also receives error messages from text messages that could not transmit successfully. When the Inbox folder is selected, received messages appear in the list. Do this…...
  • Page 190: Icons At The Top Of The Message Screen

    3. Tap inside the text area. To write a message, you can use the SIP or the terminal keyboard. The Remaining characters field displays how many characters you can type in a message. Because 160 is the maximum number of characters per message, the number portion of the field counts backwards from160 as you type. 4.
  • Page 191: Edit Menu

    Icons at the Top of the Message Screen This icon appears only in a message that has been sent. Tapping this button will re-send the message. In the task tray at the bottom of the window: Send all messages in the Outbox. Edit Menu The Edit menu in the command bar provides the same options as the icons at the top of the screen, with the following additional options:...
  • Page 192: Uphone Configuration

    uPhone Configuration uPhone Settings enable you to establish the normal operating parameters for uPhone applications. Accessing You can access uPhone Settings two ways: 1. Tap Start > Settings > System tab > uPhone icon 2. In the Dialler application, selecting Tools > Configuration. Requirements Because this control panel adjusts network settings, the GSM radio must be powered up, and a SIM must be installed for it to open correctly.
  • Page 193: General Tab

    General Tab uPhone Settings consists of four tabs: General, Network, Divert and Bar. The tabs move up the screen if the SIP is opened for text or number entry. Tapping OK accepts any changes and exits the control panel. Field Description Phone Number This is the phone number stored on the SIM.
  • Page 194: Network Tab

    Network Tab The Network tab provides the ability to choose between Automatic and Manual network selection. If you choose Manual network selection, the drop-down list of available networks activates. Choose a network from this list and tap OK. A wait icon appears while the system accesses the selected network. Divert Tab The divert tab enables you to select divert options for incoming calls when you are unavailable to answer;...
  • Page 195: Bar Tab

    Bar Tab The Bar tab sets enables you to bar both incoming and outgoing calls. Bar outgoing calls Select one of the following options from the drop-down list: Not barred No restrictions on outgoing calls. International calls Bar international calls. International except to Only international calls to the home country designated on the SIM home country...
  • Page 196: Messaging Tab

    Messaging Tab The Messaging tab enables you to adjust the default SMS settings. Request Delivery Reports By default, the SMS manager receives a confirmation report that each SMS message has been sent. For details, see Sent Folder on page 9-17. These confirmation reports can take up valuable space and memory.
  • Page 197: Gprs Settings

    GPRS Settings After subscribing to a GPRS network and installing your SIM card, you can load the parameters of your GPRS subscription into the terminal. However, some subscriptions load automatically when you install your SIM card. If the GPRS settings do not load automatically, you must enter them manually.
  • Page 198: To Add A Gprs Setting

    To Add a GPRS Setting 1. On the GPRS Settings screen, in the Current Profile drop-down list, select Add new. 2. Type in the Profile Name, APN, IP Address, and select the Protocol. 3. Tap OK. You return to the settings screen. The Profile Name you selected now appears in the Current Profiles list. GPRS Connection When a GPRS connection is required - e.g., by navigating to a web site - a Network Log On screen is automatically displayed.
  • Page 199 You have the option of disconnecting by tapping on the GPRS connection icon in the navigation bar and tapping End. Dolphin® 9500 Series User’s Guide 9 - 27...
  • Page 200 9 - 28 Dolphin® 9500 Series User’s Guide...
  • Page 201: Chapter 10 - Applications

    Applications Dolphin 9500 Series terminals ship with the following Microsoft applications installed: • Calendar • Contacts • Tasks • Notes • Inbox • Pocket Internet Explorer • Pocket Word • Pocket Excel • Windows Media Player for Pocket PC •...
  • Page 202 3. Using the input panel, enter a description and a location. Tap first to select the field. 4. If needed, tap the date and time to change them. 5. Enter other desired information. To see all available fields, hide the input panel. 6.
  • Page 203: Contacts

    Creating Meeting Requests You can use Calendar to set up meetings with users of Outlook or Pocket Outlook. The meeting request is created automatically and sent either when you synchronize Inbox or when you connect to your e-mail server. Indicate how you want meeting requests sent by tapping Tools and then Options.
  • Page 204 To Create a Contact 1. On the Contacts screen, tap New. 2. Using the SIP or Dolphin keyboard, enter the contact’s information. Scroll down to see all available fields. 3. To assign the contact to a category, scroll to and tap Categories, then select a category from the list. (In the contact list, you can display contacts by category.) 4.
  • Page 205: Tasks

    Using the Summary Screen When you tap a contact in the contact list, a summary screen displays their information. Tasks Use Tasks to keep track of what you have to do. Note: To change the way information is displayed in the list, tap Tools > Options. Dolphin®...
  • Page 206 To Create a Task 1. Tap New. 2. Using the SIP or Dolphin keyboard, enter the task information. If the input panel is open, you need to hide it to see all available fields. 3. Tap Starts to enter a start date and/or Due to enter a due date for the task. 4.
  • Page 207: Notes

    Notes Quickly capture thoughts, reminders, ideas, drawings, and phone numbers with Notes. If a note is open when you create the recording, it will be included in the note as an icon. To Create a Note 1. Tap New. 2. Type your note using the SIP or the Dolphin keyboard. Inbox Use Inbox to send and receive e-mail messages in either of these ways: •...
  • Page 208 • Messages are copied from the mail folders of Exchange or Outlook on your desktop computer to the ActiveSync folder in Inbox on the terminal. By default, you will receive messages from the past three days only, the first 100 lines of each message, and file attachments of less than 100 KB in size.
  • Page 209 Using the Message List Messages you receive are displayed in the message list. By default, the most recently received messages are displayed first in the list and unread messages are displayed in bold type. When you tap on a message to open it, the following screen appears: Composing Messages 1.
  • Page 210 5. If you are sending an SMS message and want to know if it was received, tap Edit, Options, and select Request SMS text message delivery notification before sending the message. Managing E-mail Messages and Folders Messages are displayed in one of five folders for each service you have created: Inbox, Deleted Items, Drafts, Outbox, and Sent Items.
  • Page 211: Pocket Internet Explorer

    Pocket Internet Explorer Use Microsoft Pocket Internet Explorer to view Web or WAP pages in either of these ways: • During synchronization with your desktop computer, download your favorite links and mobile favorites that are stored in the Mobile Favorites subfolder in Internet Explorer on the desktop computer. •...
  • Page 212 The Mobile Favorites folder was created on your desktop computer when you installed ActiveSync. It enables you to create Favorite Links on your desktop computer that you can transfer to your Dolphin 9500 Series terminal. Those Favorite Links are then available for selection when browsing the internet on your terminal.
  • Page 213 1. On your desktop computer, open Internet Explorer, click Tools > Create Mobile Favorite. 2. To change the link name, enter a new name in the Name box. 3. Optionally, in Update, select a desired update schedule. 4. Tap OK. Internet Explorer downloads the latest version of the page to your desktop computer. 5.
  • Page 214: Pocket Word

    • Limit the number of downloaded linked pages. In Internet Explorer on the desktop computer, right-click the mobile favorite you want to change and then Properties. On the Download tab, specify 0 or 1 for the number of linked pages you want to download.
  • Page 215: Typing Mode

    If you’re opening a Word document created on a desktop computer, select Wrap to Window on the View menu so that you can see the entire document. Creating a Word File To create a new file, tap Start > Programs > Pocket Word > New. A blank document appears. If you’ve selected a template for new documents in the Options dialog box, that template appears with appropriate text and formatting already provided.
  • Page 216: Pocket Excel

    Pocket Excel Pocket Excel works with Microsoft Excel on your desktop computer to give you easy access to copies of your workbooks. You can create new workbooks on the terminal, or you can copy and paste workbooks from your desktop computer. Synchronize workbooks between your desktop computer and the terminal so that you have the most up-to-date content in both locations.
  • Page 217: Windows Media Player For Pocket Pc

    Windows Media Player for Pocket PC Use Microsoft Windows Media Player (WMP) for Pocket PC to play digital audio and video files stored on the terminal. To switch to Windows Media Player for Pocket PC, tap Start > Windows Media. After a media file has been loaded, you can play, pause, stop, song advance/reverse, mute sound, or adjust volume.
  • Page 218: Msn Messenger

    Settings allows you to configure several important aspects of WMP. Properties gives a detailed listing of a media file's attributes. Open URL allows you to open WMP-compliant media from a network or Internet resource. Add Web Favorite adds a streaming media file that is currently playing to web favorites. Repeat plays a playlist repeatedly.
  • Page 219: Pictures

    2. Tap Tools > Options > Account tab. 3. In the Accounts tab, enter your Passport or Exchange account information. Be sure to indicate the service you’re using to connect - Messenger or Exchange. 4. When complete, tap OK. You are returned to the sign-in screen. 5.
  • Page 220 10 - 20 Dolphin® 9500 Series User’s Guide...
  • Page 221: Chapter 11 - Dolphin 9501 And Dolphin 9551

    Overview As part of the Dolphin 9500 Series, the Dolphin 9551 and Dolphin 9501 terminals contain the same robust features, such as the Windows Mobile platform and rugged ergonomics. In addition, the Dolphin 9501 and Dolphin 9551 offer laser engine support, which enables you to scan and decode linear bar codes from greater distances.
  • Page 222: Radio Options

    Please note that 802.11b and Bluetooth radios are co-operational. For more information about radio operations, see The Radio Manager on page 4-16. Keyboard Options Dolphin 9551 and Dolphin 9501 terminals can be configured with any of the Dolphin 9500 Series keyboards. For more information, see Using the Keyboards on page 4-7. Peripherals and Accessories...
  • Page 223: Dolphin 9551

    Dolphin 9551 The Dolphin 9551 terminal features the same integrated pistol grip as the Dolphin 9550 for secure and versatile handling in scan- intensive applications. The front end of the bottom housing accommodates the laser engine. Side Panel The following graphic shows the left, side panel of the Dolphin 9551. Just like the Dolphin 9550, the stylus is stored in the pistol-grip handle.
  • Page 224: Back Panel

    Back Panel Laser Engine Speaker Microphone Pistol-Grip Handle 11 - 4 Dolphin® 9500 Series User’s Guide...
  • Page 225: Dolphin 9501

    Dolphin 9501 The Dolphin 9501 contains a powerful laser engine inside a solid, flashlight form factor. Side Panel Like the Dolphin 9551, the front end of the bottom housing accommodates the laser engine. Laser Engine Finger Saddle Dolphin® 9500 Series User’s Guide 11 - 5...
  • Page 226: Back Panel

    Back Panel For secure handling in the field, the back panel of the Dolphin 9501 contains a finger saddle. Laser Engine Speaker Microphone Finger Saddle 11 - 6 Dolphin® 9500 Series User’s Guide...
  • Page 227: Hand Strap And Stylus

    3-4) and the stylus is stored in a slot in the back panel (Stylus (in slot), page 3-4). Bottom Panel Features All Dolphin 9500 series terminals contain the same industrial-grade, mechanical connector on the bottom panel; see Bottom Panel Features on page 3-9.
  • Page 228 11 - 8 Dolphin® 9500 Series User’s Guide...
  • Page 229: Chapter 12 - Dolphin 9500 Series Homebase

    Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products in the Dolphin 9500 Series terminals will void your warranty and may result in damage to the Dolphin terminal or battery.
  • Page 230: Dolphin 9500 Series Homebase Parts And Functions

    Dolphin 9500 Series HomeBase Parts and Functions Front Panel Terminal Well Auxiliary Battery Well DOCK LED AUX Battery LED COMM LED Terminal Well Place the Dolphin terminal in this well to communicate with a host device, power the terminal, and charge its battery pack.
  • Page 231: Rear Panel

    COMM LED This is the communication LED. It indicates the status of data transfer between the Dolphin terminal and the host device. The color of this LED differs if the HomeBase is using the serial or USB port connection. If using the serial port This color means…...
  • Page 232: Powering The Homebase

    RS-232 Port Use a 9-pin, RS-232 cable from Hand Held Products to connect this port to a peripheral device for RS-232 data communication. For more information, see HomeBase Serial Connector on page 12-4. DC Power Jack Use a power cable from Hand Held Products to supply power to this power jack. For more information, see Powering the HomeBase on page...
  • Page 233: Charging The Main Battery

    Charging the Main Battery The Dolphin HomeBase powers the terminal and fully charges its main battery pack in less than four hours. The HomeBase contains an intelligent battery charging system that protects the battery from being damaged by overcharging; the unit senses when a battery pack is fully charged and automatically switches to a trickle charge that maintains the battery at full capacity.
  • Page 234: Communications

    • For RS-232 communications, a Serial cable • For USB communications, a USB cable Setting up the HomeBase for USB Communication Dolphin 9500 Series terminals support USB communications out of the box. Required Equipment: • HomeBase with power supply • USB Cable •...
  • Page 235 Setting up the Terminal for ActiveSync Communications 1. On the terminal, tap Start > ActiveSync > Tools > Options. Activesync opens displaying the PC tab. 2. In the Use this PC drop-down list, select the name of the host PC. 3.
  • Page 236: Communicating With The Dolphin 9500 Series Terminal

    The Allow USB connection with this desktop computer box must be checked. Do not check the serial cable box . Communicating with the Dolphin 9500 Series Terminal To initiate communications between the Dolphin 9500 Series terminal and peripheral, complete these steps: 1. Insert the Dolphin terminal into the terminal well of the HomeBase.
  • Page 237 Pin / Input Signal 2 / (RD) 3 / (TD) 5 / (SG) 4 / (DTR) 6 / (DSR) 7 / (RTS) 8 / (CTS) Note: The HomeBase cannot be daisy-chained. Setting up the Terminal for ActiveSync Communications 1. On the terminal, tap Start > ActiveSync > Tools > Options. Activesync opens displaying the PC tab. 2.
  • Page 238: Verifying Communication

    5. Under When cradled, select Enable PC sync using this connection, and select ‘115200 Default from the drop-down list. ‘115200 baud is recommended for RS-232 communication. 6. Tap OK. 7. Place the Dolphin in the HomeBase. The terminal attempts to start an ActiveSync connection with the desktop computer automatically.
  • Page 239: Mounting The Homebase

    Mounting the HomeBase Set the Dolphin HomeBase on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal while it is in the HomeBase. When choosing a location, bear in mind that: •...
  • Page 240: Wall Mounting

    Wall Mounting You can purchase a wall mount kit that contains • a mounting bracket, • three screws, and • six washer/nut sets. Insert a screw into the Attach the bottom panel to round end of each screw the mounting slot on the bottom panel.
  • Page 241: Chapter 13 - Dolphin 9500 Series Mobile Base

    Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products in Dolphin 9500 Series terminals will void your warranty and may result in damage to the Dolphin terminal or battery.
  • Page 242: Mobile Base Parts And Functions

    Mobile Base Parts and Functions Front Panel The front panel of the Mobile Base has one slot. The following graphic features the Mobile Base with the Dolphin 9500 inserted into the terminal well. Terminal Well Mounting Brackets DOCK LED COMM LED Terminal Well Place the terminal in this well to communicate with a host device and charge the main battery pack.
  • Page 243: Bottom Panel

    Power Supply Connector Use this connector to attach a Hand Held Products power cable to the Dolphin 9500 Series Mobile Base. The Mobile Base can be powered by an external DC power source of between 11 VDC to 48 VDC.
  • Page 244: Powering The Dolphin Terminal

    Powering the Dolphin Terminal When seated in a Mobile Base that is connected to the appropriate power source, the Dolphin terminal receives the power to charge its main battery and run its internal circuitry. Keep the Mobile Base plugged into the power source so that the Dolphin terminal battery pack stays fully charged.
  • Page 245: Installing The Dolphin Mobile Base

    Installing the Dolphin Mobile Base To install the Dolphin Mobile Base, you need to mount it securely to an appropriate location and supply it with power. Mounting the Mobile Base The adjustable mounting bracket holds the terminal securely in place and gives the user a variety of options for mounting the Mobile Base.
  • Page 246: Powering The Dolphin Mobile Base

    The both locking tabs must be pointing up to insert or remove a terminal in the Mobile Base. Spring Arm Assembly The spring arm assembly is the column that connects the latch to the back of the Mobile Base. Ball Joints There are two ball joints: one on the back of the Mobile Base and one on the mounting bracket.
  • Page 247: Setting The Mobile Base Up For Communications

    Setting the Mobile Base Up for Communications The Mobile Base RS-232 interface allows the Dolphin terminal to communicate to a personal computer, modem, or any standard RS-232 device using a standard serial cable and communications software. Connecting the Cables Connect the Mobile Base to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Communications Port on the bottom of the Mobile Base.
  • Page 248: Mobile Base Serial Connector

    Mobile Base Serial Connector The following diagram displays the pin diagram of the serial connector of the bottom panel of the Mobile Base. Pin # Description Internal Jumper to Pin 6 5 VOLT OUT Note: Signals referenced are for a DTE device. The Mobile Base connector is straight to the printed circuit board (PCB).
  • Page 249 3. Select Sync with this PC during manual sync to indicate that the terminal syncs with the selected host PC when synchronization is run from the terminal. 4. Tap Options. 5. Select Enable PC sync using this connection, then select ‘115200 Default from the drop-down list. ‘115200 baud is recommended for RS-232 communication.
  • Page 250 13 - 10 Dolphin® 9500 Series User’s Guide...
  • Page 251: Chapter 14 - Dolphin 9500 Series Chargebase

    Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products in Dolphin 9500 Series terminals will void your warranty and may result in damage to the Dolphin terminal or battery.
  • Page 252: Back Panel

    Dock LED Each terminal well displays a Dock LED on the front that lights solid green when a terminal is properly seated, which means that the terminal and the base are connected. Charge LEDs Each terminal well displays a Charge LED on the front that lights green to indicate charging. For details, see Charging Terminals in the ChargeBase on page 14-4.
  • Page 253: Supplying Power To The Chargebase

    Supplying Power to the ChargeBase Using a non-Hand Held Products power adapter voids your warranty and could result in serious damage to the circuitry of the Dolphin ChargeBase. 1. Be sure the power switch on the power adapter is in the OFF position. 2.
  • Page 254: Charging Terminals In The Chargebase

    • The ChargeBase should be oriented so that users can easily read the labels. Bottom Panel The bottom panel of the Dolphin 9500 Series ChargeBase offers two mounting options: insert a DIN Rail for desk mounting or use mounting brackets with the available screw slots for wall mounting.
  • Page 255: Using The Din Rail

    Using the DIN Rail All Dolphin charging/communication cradles have a DIN rail (7.5 X 35 mm) slot on the bottom panel to enable secure mounting. 1. Slide the DIN Rail into the DIN Rail slot on the bottom panel. 2. Turn the ChargeBase and DIN Rail right side up. 3.
  • Page 256: Using The Wall Mount Kit

    Using the Wall Mount Kit Wall mount kits can be purchased separately to secure the ChargeBase to a wall or other vertical surface. For the ChargeBase, you need to purchase two kits so that you have two mounting brackets, one for each end of the ChargeBase. Each mounting bracket contains an open slot in the back to accommodate the connector cables.
  • Page 257 4. Using the remaining washer and nut sets, secure the mounting brackets to the bottom panel. 5. Secure the mounting brackets to an appropriate vertical surface. Dolphin® 9500 Series User’s Guide 14 - 7...
  • Page 258 14 - 8 Dolphin® 9500 Series User’s Guide...
  • Page 259: Chapter 15 - Dolphin 9500 Series Quadcharger

    The Dolphin QuadCharger is a four-slot charging station that provides intelligent battery management for the Li-ion battery packs used in Dolphin 9500 Series terminals. Batteries charge in less than four hours. The fourth slot features a battery analyzer that completely resets a battery, then displays its remaining capacity.
  • Page 260: Dolphin Quadcharger Parts And Functions

    Dolphin QuadCharger Parts and Functions Top Panel Status LED Battery Capacity LEDs Analyze Button Charging Slots Charge/Analyze Slot Charging Slots The QuadCharger contains four charging slots. Each slot holds one Li-ion battery and charges it independently of the other slots. When a battery is placed in each slot, it immediately begins charging. Charge/Analyze Slot This is the fourth slot and the only one that can be used to analyze a battery.
  • Page 261: Back Panel

    Back Panel Power Switch Power Supply Connector Status LED Power Switch Toggle the power switch to turn the QuadCharger on and off. Power Supply Connector Use this connector to attach the power supply to the QuadCharger. The universal power supply accepts input voltages between 90-265 volts.
  • Page 262: Inserting And Removing Battery Packs

    Inserting and Removing Battery Packs To insert a battery pack, place the end of the battery without the locking tab into the bottom of the charging pocket and snap the battery into place with a hinging motion. The Status LED for that particular slot illuminates orange when the battery has been properly inserted.
  • Page 263: Using The Battery Analyzer

    Using the Battery Analyzer Location The battery analyzer is located in the fourth slot - named the Charge/Analyze slot - of the ChargeBase. Only a battery placed in this slot can be run through an Analyze cycle. This slot contains Battery Capacity LEDs along the right side. Purpose Using the Charge/Analyze slot helps you monitor the charge capacity of Li-ion batteries over time.
  • Page 264: Mounting The Quadcharger

    Mounting the QuadCharger The Dolphin QuadCharger should be on a dry, stable surface. To easily adapt the QuadCharger to your environment, it can be mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertical surface such as a wall. When choosing a location, always bear in mind that •...
  • Page 265 Wall Mounting The following graphic displays how mount a QuadCharger to a wall: Dolphin® 9500 Series User’s Guide 15 - 7...
  • Page 266: Troubleshooting

    Troubleshooting If you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solutions. If problems persist, please contact Hand Held Products Technical Support. Problem Issue The Status LED does not come on when I Check the power connections on the Dolphin QuadCharger; make sure insert a battery pack into the Dolphin the POWER switch is ON and the battery pack is properly seated.
  • Page 267: Chapter 16 - Customer Support

    Customer Support Product Service and Repair Hand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non- warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
  • Page 268: Technical Assistance

    Technical Assistance If you need assistance installing or troubleshooting your scanner, please call your Distributor or the nearest Hand Held Products technical support office: North America/Canada: Telephone: (800) 782-4263, option 4 (8 a.m. to 6 p.m. EST) Fax number: (315) 685-4960 E-mail: natechsupport@handheld.com Europe, Middle East, and Africa:...
  • Page 269: Limited Warranty

    The limited duration of the warranty for Dolphin 9500 Series is as follows: • Dolphin 9500 and Dolphin 9550 terminals with an integrated imager are covered by a two-year limited warranty.
  • Page 270 16 - 4 Dolphin® 9500 Series User’s Guide...
  • Page 271: Appendix A - Keyboard Combinations

    Keyboard Combinations General Windows Keyboard Shortcuts Use the keyboard shortcuts in the chart below to navigate the Dolphin 9500 and Dolphin 9550 terminal keyboards. These are standard keyboard shortcuts for Windows applications. Press these keys, To… CTRL + C Copy CTRL + X CTRL + V Paste...
  • Page 272: 43-Key Alpha/Numeric Keyboard

    43-Key Alpha/Numeric Keyboard Blue Key Combinations Key Combination Function/Special Character Blue key + D Blue key + H Blue key + L Blue key + P Blue key + Q Blue key + R Blue key + S Blue key + T Blue key + U Blue key + X Blue key + Y...
  • Page 273: Red Key Combinations

    Red Key Combinations Key Combination Function/Special Character Red key + ESC Lightens Contrast* Red key + TAB Darkens Contrast* Red key + SFT Toggles on Caps Lock Red key + Q Red key + R Red key + S Red key + T Red key + U Red key + V Red key + W...
  • Page 274: 35-Key Numeric/Alpha Keyboard

    35-Key Numeric/Alpha Keyboard Blue Key Combinations Key Combination Function/Special Character Blue key + SP Blue key + DEL Blue key + F1 Blue key + F2 Blue key + F3 Blue key + F4 Blue key + BKSP START Blue key + F5 Blue key + F6 A - 4 Dolphin®...
  • Page 275 Alpha Mode Key Combinations The 35-key keyboard defaults to numeric mode. To switch to alpha mode, press the ALPHA key once. In alpha mode, when you press a number key, you type the letter indicated by the alpha lock indicators over the key. Key/Key Combination Function/Special Character Press the ALPA key only once to switch to alpha mode.
  • Page 276: Blue Key Combinations

    56-Key Full Alpha/Numeric Blue Key Combinations Key Combination Function/Special Character Blue key + . Blue key + , Blue key + A Blue key + B Blue key + E Blue key + F A - 6 Dolphin® 9500 Series User’s Guide...
  • Page 277: Red Key Combinations

    Red Key Combinations Key Combination Function/Special Character Red key + ESC Lightens Contrast* Red key + TAB Darkens Contrast* Red key + SFT Toggles on Caps Lock Red key + A Red key + B Red key + C Red key + D Red key + E Red key + F Red key + G...
  • Page 278: Com Port Assignment Table

    SFT Key Combinations Key Combination Function/Special Character SFT + 1 SFT + 2 SFT + 3 SFT + 4 SFT + 5 SFT + 6 SFT + 7 & SFT + 8 SFT + 9 SFT + 0 SFT +. >...
  • Page 280 Hand Held Products, Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 ™ 95-UG Rev A 3/29/05...

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