1. Manuals
  2. Brands
  3. Azatel Manuals
  4. Gateway
  5. AzaCall200
  6. Administrator's manual

Azatel AzaCall200 Administrator's Manual

2-port multi-protocol voip gateway device
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Azatel Communications Inc.
2-Port Multi-Protocol
VOIP Gateway Device

Administrator Guide

Version 1.5.6
Administrator Guide –Azatel VOIP Gateway

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the AzaCall200 and is the answer not in the manual?

Questions and answers

Summary of Contents for Azatel AzaCall200

  • Page 1: Administrator Guide

    Azatel Communications Inc. 2-Port Multi-Protocol VOIP Gateway Device Administrator Guide Version 1.5.6 Administrator Guide –Azatel VOIP Gateway...

  • Page 3: Copyright Notice

    Copyright Notice All rights reserved, Azatel Communications Inc. - September 10 , 2004 The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document.

  • Page 4: About This Guide

    Appendix B provides instructions for troubleshooting and diagnostics. Appendix C provides a table of acronyms used in this guide. This guide is based on the Azatel Multi-Protocol VOIP Gateway Device firmware version 1.5.5. Warnings and Notes This guide includes various Warnings and Notes, which are highlighted with graphics to indicate important information.

  • Page 5: Safety

    • Gateway device software release version number. • User questions or a description of the problem experienced. If you purchased the AzaCall200 directly from Azatel, please be prepared to provide the following additional information: • Azatel Partner Service Number •...

  • Page 6: Table Of Contents

    3.3.Front View (LEDs) ..................9 3.4.Rear View (Ports) ..................10 Chapter 4. Configuring TCP/IP Protocol for User PC ......... 11 4.1.Introduction ....................11 4.2.Windows 98/Me ................... 11 4.3.Windows 2000/XP..................12 4.4.Windows NT ....................12 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 7 5.14.5.CODEC ......................... 46 5.14.6.RTP..........................47 5.14.7.Tone ..........................48 5.14.8.FAX ..........................49 5.14.9.Simple Traversal of UDP through Network (STUN) ............. 50 5.14.10.Speed Dial ........................51 5.14.11.VOIP Address Book ..................... 52 5.14.12.Call Features ....................... 53 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 8 Maintenance Guide................105 Appendix B. LED Status ...................... 105 Appendix C. Recovery Procedure ..................106 Appendix D. Software Description ....................106 Appendix E. Recovery Procedure ....................106 Appendix F. Syslog message list ..................111 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 9 Appendix G. SNMP Trap message list ................111 Appendix H. Troubleshooting and Diagnostics ............. 112 Appendix I. Acronyms ..................113 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 10: List Of Figures

    Figure 22 Qos Configuration Window ..........31 Figure 23 DHCP Configuration Window ........... 32 Figure 24 VLan Tag Configuration Window........33 Figure 25 MAC Cloning Window ............34 Figure 26 PSTN Switch Key Window..........35 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 11 Figure 51 VOIP Call Feature Configuration Window ......59 Figure 52 VOIP Call Digit Map Configuration Window....60 Figure 53 Supervisor Password Window..........61 Figure 54 User Password Window ............. 62 Figure 55 Firmware Upgrade Window..........63 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 12 Figure 62 Hyper Terminal Parameters..........69 Figure 63 Command Line Interface Screen........70 Figure 64 Recovery Procedures............107 Figure 65 Complete Maintenance Mode (via console port) ..... 109 Figure 66 Simple Maintenance Mode (via telnet) ......109 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 14: Quick Start Guide

    3. TCP/IP protocol for each PC 4. Microsoft Internet Explorer 4.0 or later (5.0 is strongly recommended for web configuration) 5. One standard touch-tone telephone 6. Subscription to VOIP service from a VOIP service provider Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 15: Getting Connected

    4. ENET Port: Plug one end of the RJ-45 Ethernet cable into the ENET port and plug the other end into the Ethernet socket of the Network Interface Card (NIC) in the user’s PC. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 16: Figure 1 Connectivity Diagram For Cable Modem With Nat Device

    RJ-45 cable. The connection between cable modem and the wall socket remains the same as before. Please refer to Figure 1 for details. Figure 1 Connectivity diagram for cable modem with NAT device Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 17 Connectivity diagram for ADSL modem with NAT device For LINE port connection, please connect to phone port of splitter using RJ 11 cable, and then connect splitter to phone socket on wall via RJ 11 cable, too. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 18: Figure 3 Connectivity Diagram For Metro-Ethernet Connection

    In contrast to the without-NAT scenario above, please first connect the gateway device to the NAT device using an RJ-45 cable, then connect the NAT device to the Ethernet wall socket with an RJ-45 cable. Figure 3 Connectivity diagram for Metro-Ethernet connection Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 19: Powering Up & Initialization

    The configuration information presented here will help the users set up their gateway devices in the most commonly seen network environments. More detailed configuration information will be presented in the chapter titled “Configuration Note Using Web-Based Interface”. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 20: Chapter 3. Equipment Overview

    3.1. Introduction The AzaCall200 gateway device is an external stand-alone device, which can provide a cost- effective long-distance voice communication solution using the Internet. The gateway device can establish a voice channel by adopting Voice Over Internet Protocol (VOIP) signaling schemes after registering itself with a designated proxy server.

  • Page 21: Features

    Two 10/100 Ethernet connection for corporation LAN or broadband access Simple configuration and setup Remotely manageable and upgradeable Automatic switch to PSTN line for emergency calls (subject to the user’s country or Service Provider service deployment) Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 22: Front View (Leds)

    VOIP Green When VOIP telephone service is not ready When there is an incoming call (the telephone is Blinking ringing) LINE Green When the telephone is in use Switches to PSTN back-up line Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 23: Rear View (Ports)

    Warning ENET: Ethernet RJ-45 connector, connected to PC using an RJ-45 Ethernet cable WAN: Ethernet RJ-45 connector, connected to WAN access device, such as the cable Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 24: Configuring Tcp/Ip Protocol For User Pc

    Click OK. User will see TCP/IP displayed on the network components list. Highlight TCP/IP and click Properties. Select the IP Address tab and check Specify an IP address. Set IP address as 172.25.25.1, Subnet mask as 255.255.255.0 and press OK. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 25: Windows 2000/Xp

    When Information Message appears, click OK. On the IP Address tab, check Specify an IP address. Set IP address as 172.25.25.1, Subnet mask as 255.255.255.0 and press OK. When asked to restart user computer, click Yes. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 26: Configuration Using Web-Based Interface

    Chapter 5. Configuration Using Web-based Interface This chapter explains how to configure and manage the Azatel gateway devices using the Web- based Interface. The Web-based Interface provides a comprehensive system management scheme, including system configuration, performance monitoring, system maintenance and administration.

  • Page 27: Configuring Via Web Browser

    IP address is furnished by the user’s ISP, enter the IP address furnished by the ISP instead in the browser’s address bar. Figure 8 Web Browser Address Field Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 28: Logging On To The Web-Based Interface

    Enter the user name to login. The name can be supervisor or user. PASSWORD Enter the password to login. The password for “supervisor” is “Azatel” the password for “user” is “12345”. Please note that this password may vary depending on your distributor.

  • Page 29: System Functions

    Displays the installed firmware version Web UI Version Displays the current Web UI version MAC Address Displays the unique hardware number of the VOIP Gateway VOIP Service Status Displays the connection status of the VOIP Gateway Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 30: Dhcpc Status

    The IP Address of Domain Name Server (Assigned automatically by user’s ISP) DNS2 The IP Address of Domain Name Server (Assigned automatically by user’s ISP) NTP Server The IP Address of NTP Server (Assigned automatically by user’s ISP) Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 31: Pppoe Status

    The Service IP Address. DNS1 The IP Address of Domain Name Server DNS2 The IP Address of Domain Name Server WIN1 The IP Address of WIN Server WIN2 The IP Address of WIN Server Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 32: Pppoe Configuration

    Input the username furnished by the ISP. (Maximum 32 characters) Password Input the password furnished by the ISP. (Maximum 32 characters) All user-input parameters in this menu support up to 32 characters. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 33: Wan Configuration

    “OK” button in this configuration menu first, and then “Save Configuration” and “Reboot” so that the new settings may take effect. The figure below shows that “DHCP” mode is selected as the Internet access protocol for our VOIP gateway device. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 34: Figure 14 Wan Configuration Window

    WAN port to be assigned by the DHCP server. PPPoE Selecting this mode will require additional user name and password information (obtained from ISP) to be configured in the PPPoE configuration screen. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 35: Provisioning

    Status is off, Web UI access from WAN side will be prohibited. Figure 15 WAN Provision Configuration Window This function will work only when Device mode is configured as Gateway mode, please refer to a later section on Device mode for details. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 36: Device Mode

    Refer to the Device Mode Configurations menu below; if the Device Mode is Gateway, NAPT is enabled. On the other hand, if it’s Bridge, NAPT is disabled. Figure 16 Device Mode Configuration Window Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 37: Ntp Configuration

    Correct time information for use in systems management can be set using the Network Time Protocol (NTP). The following screen allows you to define parameters for setting the AzaCall200 to synchronize with your NTP server. When one of the following conditions occurs, the gateway device will synchronize itself with an external NTP server.

  • Page 38: Napt Configuration

    IP address to the user’s PC. Selecting Auto Mode allows 2 DNS server addresses to be assigned automatically. On the other hand the DNS address must be entered manually when the gateway device is configured to be in manual mode. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 39 Upon the expiration of this period in seconds, the gateway device sends a request to the DHCP server asking for reconfirmation of IP address. This function is supported in Gateway mode only, please refer to a later section on Device Mode for details. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 40: Port Forwarding

    VOIP Gateway, if the port of the packet matches the port of port-forwarding rule, the packet will be forwarded to the private IP address matching the configured rules. Figure 19 Port Forwarding Rule/Rule Table Window Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 41: Ip Filter

    Item Description Public IP The Public IP Address that is to be filtered (blocked) by the gateway device. The ID corresponding to the IP address in the IP Filtering Table to be deleted. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 42: Dmz

    Some applications such as MSN Messenger’s voice call feature need to be in the DMZ to allow the proper flow of incoming packets. Also note that only one IP at a time can be assigned as the DMZ host. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 43: Qos

    ToS defines the type of service. The value of Tos is usually between 0~15. Signal DSCP The value of Differentiated Services Code Point for Signal. Media DSCP The value of Differentiated Services Code Point for Media Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 44: Dscp Configuration

    DSCP settings unchanged for the PC traffic at the LAN interface. If it is set to Un-Trusted mode, the device will remark the setting as DSCP DE before forwarding the traffic to the uplink interface. Figure 23 DHCP Configuration Window Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 45: Vlan Tag Configuration

    Set Data priority between 0-7; 7 is the highest priority. Data VLan ID Set Data VLAN ID between 2~4094 Voice Priority Set Voice priority between 0-7; 7 is the highest priority. Voice VLan ID Set Voice VLAN ID between 2~4094 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 46: Mac Cloning

    VOIP service from the Service Provider. The subscriber experiences troubles with the gateway device, and the Service Provider sends the subscriber a replacement unit with a different MAC address. Figure 25 MAC Cloning Window Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 47: Pstn Configuration

    However, user can switch from VOIP mode to PSTN mode by entering a set of digits. User can then switch over to PSTN mode by pressing these digits on the telephone’s numeric keypad. “0000” is the default value. Figure 26 PSTN Switch Key Window Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 48: Digit Map

    Add or modify user desired prefix and length of the telephone number. Delete Delete an existing prefix and length of the telephone number from the Digit Map Table Refresh Press this button to refresh the screen being displayed and show the latest changes. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 49: Provision Configuration

    ISP. Expires The valid period for this device’s IP Address assigned by DHCP server or PPPoE server. The unit is second. Enter the value provided by user’s ISP. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 50: Syslog Configuration

    VOIP service ready (or not ready). Figure 29 Syslog Configuration Window Item Description Server Address Specify the IP Address of Syslog server. Server Port Specify the port number of Syslog server. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 51: Ems Configuration

    Specify the Port number of EMS Server Community Specify the Community used by the EMS Server Expires Specify the valid period for which our VOIP gateway device can be managed by EMS Server. The unit is second. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 52: Snmp Community

    Set Community Specify the community for the set function on EMS. Get Community Specify the community for the get function on EMS. Trap Community The Community used when the user processes the traps. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 53: Snmp Trap Target

    Specify whether traps will be sent or not. Target IP Specify the IP Address to which the traps of the VOIP gateway will be sent. Port Specify the Port to which the traps of the VOIP Gateway will be sent. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 54: Voip Configuration

    VOIP applications. This selection may depend on the type of VOIP service and network server the user’s service provider has made available to the user. Figure 33 VOIP Protocol Selection Window Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 55: Mgcp

    Specify the IP address of Call Agent Call Agent Port The port number is identified to receive/send data from/to the VoIP gateway. Endpoint Name Style Specify the naming format of the MGCP Endpoint. Expires Specify the expiration time Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 56: User

    Specify the name (or phone name) of the user. Password Specify the password of the user. Display name Specify the displayed user name. All field parameters in this menu support up to 32 characters. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 57: Sip

    If your VoIP network infrastructure uses session border controllers to handle NAT/firewall traversal, ensure that both the STUN Server Address and NAT Address parameters are set to 0. Note To set these parameters, please refer to section 5.14.9. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 58: Codec

    Enable: Send packets only when the user is speaking. This will save the bandwidth but cause some time delay. Disabled: Send packets whether the user is speaking or not. This will improve the voice quality but increase traffic load. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 59: Rtp

    Figure 38 VOIP RTP Configuration Window Item Description RTP port Specify the number of the RTP port through which packets will be sent to the local VOIP gateway device and the far end device. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 60: Tone

    Ring Back Tone Set the ring back tone pattern <ontime, offtime (in milliseconds), freq1, freq2 (in Hz)> Call Waiting Tone Set the call waiting tone pattern <ontime, offtime (in milliseconds), freq1, freq2 (in Hz)> Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 61: Fax

    Reboot for the new settings to take effect. Figure 40 VOIP Fax Configuration Window Item Description T.38 port Specify the T.38 port number for sending/receiving T.38 packets (Port’s range of values is 0 ~ 65535) Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 62 STUN Server Address to 0. Note If your VoIP network infrastructure uses session border controllers to handle NAT/firewall traversal, ensure that both the STUN Server Address and NAT Address parameters are set to 0. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 63: 5.14.10. Speed Dial

    Add or modify the telephone number and VOIP address of the called party. Delete Delete an existing telephone number and VOIP address of the called party from the Speed Dial Table. Refresh Pressing this button will show changes made to the list. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 64: 5.14.11. Voip Address Book

    Add or modify the telephone number and VOIP address of the called party. Delete Delete an existing telephone number and VOIP address of the called party from the Speed Dial Table. Refresh Pressing this button will show changes made to the list. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 65: 5.14.12. Call Features

    Call features can be handled by the AzaCall200 in two ways: Keypad sequence (ex: Flash, #25) or with a hook flash sequence, similar to many traditional PSTN services such as 3-way calling, and call waiting.
  • Page 66 A and B at this time). A hears a second dial tone while B hears nothing. Event 3: A presses hook flash again to retrieve the call with B. In this product version, the Call Hold feature is always enabled. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 67 3. If B initiates call waiting with A and switches to C, then when C hangs up, B will hear a busy tone and needs to press hook flash button again to switch back to A. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 68: Figure 46 Call Forwarding Always Diagram

    C. Note Call Forwarding Busy: Incoming calls can be forwarded to another designated party if the phone of the called party is busy. Figure 47 Call Forwarding Busy Diagram Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 69 In the 3 examples above, when C hangs up on A, A will be disconnected and will hear a bust tone. But if C does not exist, A will hear the vacant tone. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 70: Figure 49 Blind Transfer

    Event 5: When call between B and C is established, B will send NOTIFY message to inform A, then A will hear confirmation tone. Please remember to press the asterisk (*) key after dialing the numbers of the forwarding destination during a blind call transfer. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 71 In the examples above, when C hangs up on A, A will be disconnected and will hear a bust tone. But if C does not exist, A will hear the vacant tone. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 72 3. Call Forwarding No-Answer forwards an incoming call after the called number has rung the specified number of times without being answered. DND (Do Not Enable or disable the Do Not Disturb feature. Disturb) Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 73: 5.14.13. Voip Digit Map

    Enter the total length of the telephone number. “0” means the length is not fixed. Add/Modify Add or modify user desired prefix and length of the telephone number. Delete Delete an existing prefix and length of the telephone number from the Digit Map Table Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 74: Password Configuration

    Enter the predefined password. New Password Enter the new password. Confirm Password Re-enter the new password in this field to ensure it is correct. A password may be up to 32 alphanumeric characters in length. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 75: User Password

    Enter the predefined password. New Password Enter the new password. Confirm Password Re-enter the new password in this field to ensure it is correct. A password may be up to 32 alphanumeric characters in length. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 76: Firmware

    Click Upgrade to complete this process. Figure 55 Firmware Upgrade Window 1. Please be sure that the extensional filename of firmware is “.cpr” . 2. There is no need to establish a TFTP server for upgrading. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 77: Configuration

    Figure 56 Configuration Upgrade Window 3. Please be sure that the extensional filename of firmware is “.cfg” . 4. There is no need to establish a TFTP server for upgrading. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 78: View

    This information is useful when determining whether an upgrade of the gateway device’s firmware from, say, a Service Provider’s Auto-Provisioning Server, is necessary. Figure 57 View Configuration Window Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 79: Save

    Click on the “Load” button if the user would like to restore all default settings of the gateway device. Restart the device for the new settings to take effect. See the next section “Reboot” for more information. Figure 59 Load Default Settings Window Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 80: Reboot

    5.19. Reboot Once user clicks on Reboot, the system will restart and be updated with new configuration data stored in the flash. Figure 60 Reboot Window Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 81: Configuration Using Command Line Interface

    Configuration Using Command Line Interface This chapter explains how to configure and manage the Azatel gateway device using the Command Line Interface (CLI). When compared to the Web Interface described in Chapter 4, CLI provides more expert-like commands to help users configure, maintain, and perform other administrative / diagnostic tasks in the system.

  • Page 82: Figure 61 Console Port Cable Diagram

    Enable terminal simulation program, such as Hyper Terminal, then fill in required parameters. Click OK to establish connection to the gateway device. Figure 62 Hyper Terminal Parameters Enter the correct username (supervisor) and password (12345) to enter the main CLI screen. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 83: Remote Telnet

    6.2. Command Introduction 6.2.1. “Tip” Command Command Description help Show whole directories Show the description of commands home Back to root directory Back to root directory Back to upper level directory Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 84: Commonly Used Commands

    NOTE: if logged on through a telnet session, the telnet session will be terminated. Syntax exit Save Description Save configuration Syntax save Version Description Show board ID, MAC address, software version, UI version, and build date. Syntax version Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 85: Configuration Commands

    Specify the port of the EMS server Syntax ems server port <port number> Example ems server port 514 SNMP comm. Description Specify SNMP Trap/GET/SET community setting. Syntax ems snmp comm <trap|get|set> <community_name> Example ems snmp comm set private Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 86 255.255.255.0 Gateway Description Specify LAN default gateway Syntax lan gateway <ip_address> Example: lan gateway 172.25.25.254 DNS1 Description Specify LAN primary domain name server Syntax lan dns1 <ip_address> Example: lan dns1 168.95.1.1 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 87 Description Set the default lease time for LAN DHCP server. Used only when DHCP server is set to "auto" mode Syntax lan dhcpserver leasetime <lease time in seconds> Example: lan dhcpserver leasetime 86400 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 88 192.168.100.10 192.168.2.24 napt add napt 192.168.100.2 192.168.2.0 255.255.255.0 napt add port forwarding tcp 192.168.2.24 80 192.168.100.50 120 Clear Description Clear NAPT rule Syntax napt clear <rule> Example napt clear basic 192.168.100.10 192.168.2.24 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 89 0 --- do not use ntp server Sync Description Synchronize local time with ntp server. Syntax ntp sync Example ntp sync Time Zone Description Specify the time zone. Syntax ntp timezone <diff_hour> Example ntp timezone +8 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 90 192.168.100.100 provision address provision.ambit.com.tw provision address 0 --- do not use provisioning server Server port Description Specify the port of the provisioning server. Syntax provisioning server port <port> Example provision port 69 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 91 Specify the keys of switching from VOIP mode to PSTN mode. Syntax: pstn switchkey <keys> Example pstn switchkey 0000 DSCP Media Get Description Get media DSCP value Syntax qos dscp media get Example qos dscp media get Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 92 1 TOS Get Description Get TOS value Syntax qos tos get Example qos tos get TOS Set Description: Set TOS value Syntax: qos tos set <tos_number> Example qos tos set 16 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 93 Replace VLAN tag from ingress frames on port. Syntax replace <port 0(LAN)|1(WAN)> <1(enable)/0(disable)> Example qos vlantag replace 0 1 VLAN Tag VLAN ID Description Specify vlan ID. Syntax vlanid <port 0(LAN)|1(WAN)> <vlanid> Example qos vlantag vlanid 0 2 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 94 Set DND(Do Not Disturb) Enable/Disable. Syntax enable <portIndex> <Enable(1)|Disable(0)> Example voip call feature dnd enable 1 0 voip call feature dnd enable 1 0 Call Feature Forward Always Enable Description Set Call-Forwarding-Always Enable/Disable. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 95 1 0 Call Feature Forward No Answer Number Description Set Call-Forwarding No-Answer Forwarding Number. Syntax voip callfeature forwardnoans number <portIndex> <number> Example voip callfeature forwardnoans number 1 1234 voip callfeature forwardnoans number 2 5678 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 96 Call feature Transfer with Consultation Description Set Call Transfer With Consultation Enable/Disable. Syntax enable <portIndex> <Enable(1)|Disable(0)> Example voip callfeature transfer with_en enable 1 0 Call feature Transfer without Consultation Description Set Call Transfer Without Consultation Enable/Disable. Syntax Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 97 <rate> -- (rate: 10/20/30) Example voip codec rate 20 Codec VAD Description Enable voice activity detection (VAD) Syntax vad <0: Disable|1:Enable> Example voip codec vad 0 Digit map reset Description Reset the digit map of VOIP. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 98 500,500,500,100,480,620 Endpoint call wait tone Description Set call waiting tone pattern. Syntax Scenario 1 callwaittone <ontime,offtime,freq1,freq2> on-time : tone on time(ms) off-time: tone off time(ms) freq1 : frequency 1 (Hz) Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 99 <ontime,offtime> ( ontime : ring on time (ms), offtime: ring off time (ms) ) Example voip endpoint ring 2000,4000 Endpoint ring back tone Description Set ring back tone pattern Syntax ringbakctone <ontime,offtime,freq1,freq2> ringbacktone <ontime1,offtime1,ontime2,offtime2,freq1,freq2> Example Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 100 49170 --- 1st T.38 session uses port 49170, 2nd T.38 session uses port 49172 MGCP call agent address Description Specify the address of callagent. Syntax address <addr> Example voip mgcp callagent address 195.37.77.101 voip mgcp callagent address ca.mgcp.com Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 101 Description Enable sending RSIP with wildcarded endpoint id. Syntax wildrsip <0|1> --- 0: disable 1: enable Example voip mgcp wildrsip 0 Protocol Description Specify VoIP signaling protocol. Syntax protocol <0|1|2> --- 0: MGCP Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 102 <line ID> Example voip sip enable 1 SIP domain Description Specify the domain name for the URI to be registered. For example, if the settings are, username : 1234, domain : iptel.org, registrar: 195.37.77.101 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 103 Specify the port of sip outbound proxy. Syntax port <port> Example voip sip outbound port 5065 SIP Proxy address Description Specify the address of sip proxy Syntax voip sip proxy address <ip_address> Example Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 104 Speed dial add Description Add an entry into the speed dial table. Syntax voip speeddial add <number> <destination> Example voip speeddial add 111 90001111@165.43.111.37 voip speeddial add 222 90002222@134.49.153.45:5061 voip speeddial add 333 jack@somewhere.com Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 105 Syntax voip stun nataddress <ip_address> Example voip stun nataddress 211.23.52.163 voip stun nataddress 0 STUN Server address Description Specify the address of STUN (Simple Traversal of User Datagram) server. It is used Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 106 Specify the method of WAN access or the IP of WAN when static IP is preferred. Syntax wan <0|1|2> ( 0:Static IP, 1: DHCP client, 2: PPPoE client ) wan <address> <mask> <default gateway> Example wan 1 wan 192.168.1.1 255.255.255.0 192.168.1.254 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 107: Maintenance Commands

    192.168.100.100 Description Display files in <dev> Syntax flashfs dir <dev> Example flashfs dir . flashfs dir app1 Format Description Format or erase <dev> Syntax flashfs format <dev> Example Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 108: Diagnostic Commands

    00028A59FF27 6.2.6. Diagnostic Commands This section introduces commands which serve diagnostic purposes. Debug Config Active Delete / Get / Set / Show Description Delete / get / set /show ACTIVE configuration. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 109 Example debug dhcpc show Level Description Set debug level Syntax debug level <0|1|2|3|4> ( 0: do not show debug messages 1: show ERROR2: show ERROR and WARNING 3: show ERROR ,WARNING and INFO Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 110 L1 0 PSTN Show Digitmap Description Show digit map of PSTN library. Syntax debug pstn show digitmap Example debug pstn show digitmap PSTN Show Switchkey Description Show switch key of PSTN library Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 111 ) Example debug showlog console debug showlog tftp 211.23.52.163 debug showlog tftp tftp.ambit.com.tw debug showlog tftp 211.23.52.163 20030523.log Showmsg Description Redirect standard input/output/error to current task. Syntax showmsg Example debug showmsg Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 112: Appendix A. Maintenance Guide

    During normal operation, LINE LED is either on or off. When both VOIP and LINE LEDs are blinking, it means the gateway device is undergoing software upgrades. Please do not remove the power feed at this time. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 113: Appendix C. Recovery Procedure

    BoardID residing in the gateway device. Appendix D. Recovery Procedure The following recovery procedures may apply when neither auto provisioning nor web interface is working, and the boot code has a version number of V1.6.5j or later. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 114: Figure 64 Recovery Procedures

    On the initial bootup screen for maintenance mode, the user may also observe the Board ID and boot code version. For Hyper Terminal’s parameter settings, please refer to an earlier section on this topic for details. Note Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 115 Enter the following commands sequentially: Command Description ping <tftp IP address> Ping the TFTP server to ensure that the AzaCall200 can communicate with the server. format boot Erase current boot code. dir boot Make sure boot code has been erased in the last step - the size of boot code should be zero.
  • Page 116 .bin, go to step 3. Input following commands sequentially and then jump to step 4. Command Description flashfs format cli Erase configuration. This step is optional, if user want to use the default settings, please execute it. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 117 Copy firmware from TFTP server to gateway device. For flashfs copy <srcDev/file> example: copy 192.168.100.100/appmgcp.bin.gz app1 <dstDev/file> After the upgrade is successfully completed, system will reboot automatically with new firmware. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 118: Appendix F. Syslog Message List

    SNMP Trap message list Trap Description rgStart [Device Name] with <rgSysIpAddr> is starting..rgRestarting [Device Name] with <rgSysIpAddr> is restarting..rgLoadSuccess [Device Name] download program "<tFTPFileName>" success. [Device Name] download program "<tFTPFileName>" fail. rgLoadFail Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

  • Page 119: Appendix G

    Cannot use PSTN Disconnect the gateway device from the power supply and then backup line. check if PSTN backup line is workable. Check the settings of “PSTN switch key and digit map” are correct. Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 120 If you cannot hear the remote party during a call, it is possible that your AzaCall200 is behind a firewall or NAT router. If the AzaCall200 is behind a NAT router log into the web interface of the AzaCall200 as ‘supervisor’ and ensure that you have a Session Border Controller (Outbound Proxy) set in the SIP menu [refer to section 5.14.4] if you or your...

  • Page 121: Acronyms

    Simple Network Management Protocol STUN Simple Traversal of UDP through Network Transmission Control Protocol TFTP Trivial File Transport Protocol Type of Service User Data Protocol Voice Activity Detection VOIP Voice over IP Wide Area Network Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 122 Dial Tone · 87 PSTN · 79 Ring-Back Tone · 87 Digit Map Add · 79 RX Gain · 88 Digit Map Delete · 79 TX Gain · 88 Digit Map Show · 79 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 123 PPPoE · 98 Server Port · 38 PSTN Version · 99 PSTN Redial Control · 98 Relay Control · 98 Firmware Version · 16 Relay State · 98 Front View (LEDs) · See LED Status Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 124 Protocol · 28 Digit Map · 35 Target Address · 28 Length · 35 Target Port · 28 Prefix · 35 Rules · 27 Refresh · 35 Configuration · 25 Switch Key · 34 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 125 Call Agent Port · 42 TCP/IP Endpoint Name Style · 42 Configuration · 11 Expires · 42 Windows 2000/XP · 12 Local Port · 42 Windows 98/ME · 11 MGCP · 42 Windows NT · 12 Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...
  • Page 126 Web Interface · 13 VOIP · 7, 109 Access Control List · 13 VoIP Configuration Default Password · 15 Call Features Login · 15 Call Forwarding Web UI Version · 16 Always · 56 Call Transfer Administrator Guide – AzaCall200 VOIP Multi-Protocol Gateway...

Table of Contents