Phonak Roger EasyPen User Manual
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Phonak Roger EasyPen User Manual

Phonak roger easypen user guide
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Summary of Contents for Phonak Roger EasyPen

  • Page 1 User Guide...

  • Page 2: Table Of Contents

    Contents 1. Welcome 2. Getting to know your Roger EasyPen 2.1 In the box 2.2 How your Roger EasyPen works 2.3 Device descriptions 2.4 Indicator lights (LED status) 3. Getting started 3.1 Setting up the docking station 3.2 Charging your Roger EasyPen 3.3 Switching on and off...
  • Page 3 5. Special functions 5.1 Mute 5.2 Disconnecting Roger devices (NewNet) 5.3 Verfication mode 6. Adding additional microphones 6.1 Connect 6.2 Using additional microphones 7. Troubleshooting 8. Important information 9. Service and warranty 10. Information and explanation of symbols...

  • Page 4: Welcome

    Designed with discretion in mind, the Roger EasyPen features adaptive wireless transmission, fully automated settings, TV connectivity, and an audio input for listening to multimedia.
  • Page 5 Please read this User Guide thoroughly to benefit from all the possibilities your Roger EasyPen offers. If you have any questions, please consult your hearing care professional or local Phonak support center. Phonak – life is on www.phonak.com...

  • Page 6: Getting To Know Your Roger Easypen

    2. Getting to know your Roger EasyPen 2.1 In the box Roger EasyPen Docking station Power supply with country adapter and charging cable Storage pouch Lanyard Audio cable for docking station micro-USB audio RCA / Cinch adapter Quick Setup Guide...

  • Page 7: How Your Roger Easypen Works

    EasyPen Listener Speaker Your Roger EasyPen and your hearing aid typically work within a range of up to 10 meters / 33 feet. Note that human bodies and walls may reduce this distance. The furthest range is possible when you can see your Roger...

  • Page 8: Device Descriptions

    2. Getting to know your Roger EasyPen 2.3 Device descriptions Roger EasyPen a Indicator light (LED) b Microphones c On / Off / Mute d Connect e Charging and audio input (micro-USB) Docking station a Slot for Roger EasyPen b Charger input (micro-USB) c Audio input (3.5 mm /...

  • Page 9: Indicator Lights (Led Status)

    Roger microphone and make sure it is within range of your Roger microphone. Alternatively, if you don’t want to use your Roger EasyPen in a microphone network, press 7 seconds on the connect button until the LED turns orange.

  • Page 10: Getting Started

    3.1 Setting up the docking station The Roger EasyPen docking station is used to both recharge the microphone and transmit audio from a TV or other audio device to the Roger EasyPen (and into your hearing aids). Setting up the power supply 1.
  • Page 11 Remove / Change: a. Pull back the tab on the universal power supply. b. Gently pull the adapter upwards to remove it. c. Start over with step 1 (opposite). Connecting the power supply to the docking station 1. Place the docking station next to your TV / audio device and connect the smaller end of the charging cable to the power input of the docking station 2.
  • Page 12 3. Getting started Connecting the docking station to a TV / audio device 1. Plug the audio cable into the audio input of the docking station: 2. Connect the other end of the audio cable to the headphone output of your TV / audio device.
  • Page 13 You can also connect via a SCART adaptor, which can be bought from an electronics store or from your Phonak dealer. Connect the other end of the audio cable to the SCART adapter. Then plug the SCART adapter into a free SCART output socket on your TV.
  • Page 14 Cinch / RCA or SCART output socket as described overleaf. The Roger EasyPen docking station can also be connected to any other audio device such as an MP3 player, PC or HiFi system using the audio cable.

  • Page 15: Charging Your Roger Easypen

    2 hours. Charging is complete when the indicator light turns solid green. When charging your Roger EasyPen for the first time, let it charge for at least two hours, even if the battery indicator light is not lit or turns green earlier.
  • Page 16 3. Getting started Alternatively, you can also charge your Roger EasyPen without the docking station. This may be useful when traveling. Using the micro-USB cable: 1. Plug the smaller end (micro-USB) of the charging cable into your Roger EasyPen. 2. Plug the larger end (USB) of the charging cable into the power supply.
  • Page 17 You can also charge your Roger EasyPen by using the charging cable to connect your Roger EasyPen to one of your computer’s USB ports. If you connect the charging cable to your computer’s USB port and the docking station at the same time, your Roger EasyPen will not charge.

  • Page 18: Switching On And Off

    3. Getting started 3.3 Switching on and off To switch your Roger EasyPen on, press the on / off button for one second until the indicator light turns green. Indicator light (Switching on) Indicator light Meaning Powering on Switched on...

  • Page 19: Using Roger Receivers

    3.4 Using Roger receivers Using Roger MyLink If your Roger receiver is a Roger MyLink, switch your Roger MyLink on and hang it around your neck. Make sure your hearing aids are set to T / MT / T-Coil mode. The Roger MyLink User Guide provides more detailed information on using Roger MyLink.

  • Page 20: Connecting A Receiver

    Roger EasyPen as follows: 1. Make sure Roger EasyPen and the Roger receiver are both powered on. 2. Hold Roger EasyPen within 10 cm / 4 inches of the Roger receiver. 3. Press the Connect button on your Roger EasyPen.
  • Page 21 Connection was successful – your Roger receiver is connected to your Roger EasyPen. Roger EasyPen could not find a Roger receiver. Move Roger EasyPen closer to your Roger receiver and make sure the Roger receiver is powered on. Then try to connect again.

  • Page 22: Using Roger Easypen

    Use Roger EasyPen in either of the following ways: Conference style Place Roger EasyPen in the middle of a table to listen to a group of people.
  • Page 23 Interview style Hold Roger EasyPen in your hand and point it towards the person you want to hear. Make sure your Roger EasyPen is pointing straight at the mouth of the talker. When holding Roger EasyPen in the hand, avoid covering the microphone...
  • Page 24 4. Using Roger EasyPen Around the neck Use the lanyard (neckloop) to hang Roger EasyPen around the neck of the speaker you want to hear.

  • Page 25: Attaching The Lanyard

    4.1 Attaching the lanyard Slide the plastic part of the lanyard over the Roger EasyPen’s clip (1.) until it is fully inserted (2.). To remove the lanyard, pull it off the clip.
  • Page 26 4. Using Roger EasyPen Hanging it around the neck 1. Open the lanyard by pulling the magnets apart. 2. Hang the Roger EasyPen around the neck of the speaker and close the lanyard. 3. Adjust the length of the lanyard to bring Roger EasyPen closer to the mouth.

  • Page 27: Connecting To Multimedia Devices

    4.2 Connecting to multimedia devices You can connect your Roger EasyPen to an audio source – such as your TV, tablet or HiFi - to hear its audio signal directly in your hearing aids. Via docking station Make sure the docking station is...
  • Page 28 Roger EasyPen. Roger EasyPen must be switched on to transmit the audio signal to your hearing aids. After you have activated your multimedia device’s audio signal, Roger EasyPen will detect this signal and will automatically mute its own microphone.

  • Page 29: Special Functions

    5. Special functions 5.1 Mute Firmly press the on / off button to mute Roger EasyPen’s microphone or audio input. When muted, the indicator light will turn solid violet. Press the on / off button again to re-activate Roger EasyPen’s microphones or audio input.

  • Page 30: Disconnecting Roger Devices (Newnet)

    5. Special functions 5.2 Disconnecting Roger devices (NewNet) To disconnect your Roger EasyPen 7 secs from any connected receivers or other Roger microphones, hold the Connect button for 7 seconds. The indicator light will turn orange when Roger EasyPen has been disconnected from all connected devices.
  • Page 31 Indicator light Meaning Verification mode activated Verification mode can only be activated during the 60 seconds after Roger EasyPen is switched on. When Roger EasyPen is switched off, Verification mode is automatically deactivated. Reset If your Roger EasyPen stops responding to commands,...

  • Page 32: Adding Additional Microphones

    Roger technology allows you to use multiple microphones in parallel by connecting additional Roger Clip-On Mics, Roger EasyPens and Roger Pens. 6.1 Connect To connect another microphone to your Roger EasyPen, follow these steps: 1. Turn on both microphones. 2. Hold the two microphones close together (within 10 cm / 4 inches).
  • Page 33 Roger EasyPen, it can only be used together with Roger EasyPen. The other microphone will blink blue if it does not find your Roger EasyPen. If you want to disconnect it from your primary Roger EasyPen, use the NewNet function (see ‘Special Functions’ on page 41).
  • Page 34 Meaning Connection was successful - the other Roger microphone is now connected to your Roger EasyPen. Roger EasyPen could not find another Roger microphone. Move Roger EasyPen closer to the other Roger microphone and make sure both microphones are switched on. Then try Connect again.

  • Page 35: Using Additional Microphones

    Hand over the Roger microphones to your speakers. Make sure they are worn properly (pointing to the mouth and within 20 cm / 8 inches). The primary Roger EasyPen can also be used either in the conference mode on a table or in interview mode.
  • Page 36 Roger EasyPen wants to temporarily leave the group, he should leave the microphone within the group. If the Roger EasyPen is turned off or moves out of range, the secondary Roger microphones will start blinking blue and will stop transmitting.
  • Page 37 Roger microphone and make sure it is within range of your Roger microphone. Alternatively, if you don’t want to use your Roger EasyPen in a microphone network, press 7 seconds on the connect button until the LED turns orange.

  • Page 38: Troubleshooting

    J Make sure the microphone covered by fingers or clothing openings are not covered by fingers, clothing or dirt I cannot hear the speaker’s voice even though Roger EasyPen is switched on J The microphone has been J Check the indicator light – if...
  • Page 39 Roger EasyPen is switched on but it‘s light is blinking blue J The primary microphone that J Create a NewNet (press the your Roger EasyPen is...
  • Page 40 7. Troubleshooting Most probable cause(s) Solution(s) Roger EasyPen’s light is blinking red (double flash) J Its battery charge is low J Charge Roger EasyPen as soon as possible Roger EasyPen has stopped working J Software issue J Reboot Roger EasyPen by...

  • Page 41: Important Information

    8. Important information 8.1 Important Safety Information Please read the information on the following pages before using your Phonak device. This symbol on the product or its packaging means that it should not be disposed of with your other household waste. It is your responsibility to dispose of your waste equipment separately from the municipal waste stream.
  • Page 42 User Guide, consult your hearing care professional. Your device should only be repaired by an authorized service center. Changes or modifications to this device that were not explicitly approved by Phonak are not permitted. Please dispose of electrical components in accordance with your local regulations.
  • Page 43 External devices should only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories that are approved by Phonak AG. Using your device’s cables in any way contradictory to their intended purpose (e. g., wearing the USB cable around the neck) can cause injury.
  • Page 44 (washing powder, soap, etc.) or alcohol to clean the device. Only recharge your device using chargers supplied by Phonak or by stabilized chargers providing 5VDC and ≥500 mA. Do not connect an USB or audio cable to your device that exceeds 3 meters (9 ft) in length.
  • Page 45 Protect the device from excessive moisture (bathing, swimming), heat (radiator, car dashboard), and direct contact with skin when sweating (workout, fitness, sport). X-ray radiation, CT or MRI scans may destroy or adversely affect the correct functioning of the device. Do not use excessive force when connecting your device to its different cables.
  • Page 46 8. Important information The device has a built-in rechargeable battery. This battery can be charged and discharged hundreds of times but may eventually wear out. The battery may then only be replaced by authorized personnel. 8.4 Other important information S Persons with pacemakers or other medical devices should ALWAYS consult their physician or the manufacturer of their device BEFORE using the device.

  • Page 47: Service And Warranty

    9.2 International warranty Phonak offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.
  • Page 48 9. Service and warranty 9.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not cover any services performed by a hearing care professional in his / her office.

  • Page 49: Information And Explanation Of Symbols

    10. Information and explanation of symbols The CE symbol is confirmation by Phonak Communications AG that this Phonak product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide.
  • Page 50 10. Information and explanation of symbols Operating This device is designed such that it conditions functions without problems or restrictions if used as intended, unless otherwise noted in these user guides. Australian EMC and Radiocom- munications compliance label. Temperature: –20° to +60° Celsius (–4°...
  • Page 51 The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused device, at waste disposal sites intended for electronic waste, or give your device to your hearing care professional for disposal.
  • Page 52 Manufacturer: Phonak Communications AG Laenggasse 17 CH-3280 Murten Switzerland www.phonak.com/phonak-roger...

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