Thank you!
We created Soundhawk to help each of us hear more of
what matters most. We look forward to your comments
and are available to answer your questions.
Contact us at 1-844-SOUNDHWK or care@soundhawk.com.
Warm regards,
Dr. Rodney Perkins
Mike Kisch
Founder and Chairman
President and CEO
Charging & Battery Life
The Charging Case protects
and charges your Scoop and
Wireless Mic while on the go.
USAGE SITUATIONS
SCOOP BATTERY LIFE*
SCOOP ONLY ACTIVE LISTENING
UP TO 9 HOURS
SCOOP & WIRELESS MIC TOGETHER
UP TO 2.5 HOURS
SCOOP ON HANDS-FREE CALL
UP TO 2.5 HOURS
Most people will use some combination of modes so your battery life will vary.
*
Before using, please charge your Soundhawk until all lights are green (up to 3 hours).
IMPORTANT – Start Here:
Download and install the free Soundhawk
mobile app from Apple App Store or Google Play.
Open the app on your smartphone or tablet.
Follow the on screen instructions to:
• Connect Soundhawk Scoop to your phone
• Personalize your listening preferences
• Learn more about using Soundhawk
In the app, click on Help ? to learn more about
using your Soundhawk.
Fit and Comfort
Red Lights
Batteries low
feels and sounds best to you while using the mobile app to tune
or charging
Soundhawk to your listening preference.
Green Lights
Batteries
fully charged
CHARGING CASE BATTERY
ADDS UP TO 18 HOURS MORE
White Tip Works well for most people and is pre-installed on your Scoop
ADDS UP TO 2.5 HOURS MORE
Blue Tip Similar to the white tip, but with larger loop for larger ears
ADDS UP TO 5 HOURS MORE
Purple Tip Fits more comfortably in smaller ear canals
Green Tip Fuller feeling in the ear, may deliver richer sound
Quick Guide
Try different ear tips to see which one
Loop Remove tip
by pulling on loop
Need help?
Do you have a question about the Smart Listening System and is the answer not in the manual?
Questions and answers