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Sicunet SNC Series User Manual

Ip camera snc series s/w
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IP Camera SNC Series
S/W User Manual
Sicunet Inc.
3001 Red Hill Ave. Suite 2-205
Costa Mesa, CA 92626
www.sicunet.com
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  • Page 1 IP Camera SNC Series S/W User Manual Sicunet Inc. 3001 Red Hill Ave. Suite 2-205 Costa Mesa, CA 92626 www.sicunet.com...
  • Page 2 IP Camera User’s Manual Preface Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer. This manual is applicable to IP Camera. This series of products are all-in-one IP Cameras designed for network video surveillance, including Network Box Camera, Network Dome Camera, Network IR Camera, Network Speed Dome, etc.
  • Page 3 IP Camera User’s Manual Convention Conventions are as follows in this manual:  “IP Camera” mentioned in this manual refers to network Camera, including Network Box Camera, Network Dome Camera, Network IR Camera, Network Speed Dome, etc. Click: Press the left mouse button once. ...

  • Page 4: Table Of Contents

    IP Camera User’s Manual Table of Contents Chapter 1 Download and Install ActiveX ....................1 Chapter 2 User Login ........................... 2 Chapter 3 Live Video ..........................3 Chapter 4 Playback ..........................5 Chapter 5 Configure ..........................7 5.1 Stream Configure ........................7 5.2 Network Configure ........................
  • Page 5 IP Camera User’s Manual 7.6.4 Switch Channel ......................47 7.6.5 PTZ Control ......................... 48 7.6.6 Local Video ......................... 48 7.6.7 Saved Photos ......................49 7.6.8 Switch Language ......................49 7.6.9 Video Remote......................49 7.6.10 Real-Time Alarm ......................49 Appendix 1 Network Port of IP Camera ....................51 Appendix 2 Default Network Parameters ....................

  • Page 6: Chapter 1 Download And Install Activex

    IP Camera User’s Manual Chapter 1 Download and Install ActiveX You need to install ActiveX when you access IP Camera for the first time through IE browser. Installation Method: Input the IP address of IP Camera in browser address bar (for example: 192.168.1.10) to enter into login page, as shown in Fig 1-1: Click [Download ActiveX];...

  • Page 7: Chapter 2 User Login

    IP Camera User’s Manual Fig 1-3 Chapter 2 User Login Reopen IE browser after ActiveX installation completes, input the IP address of IP Camera (192.168.1.10 by default) to enter into login page, as shown in Fig 2-1: Language: Select the system language, including Simplified Chinese and English. User Name: Input the user name;...

  • Page 8: Chapter 3 Live Video

    IP Camera User’s Manual Chapter 3 Live Video After user have logged in, it will enter into the live video page, or click [Live Video] button in menu bar to enter this interface, as shown in Fig 3-1: Fig 3-1 User can do many operations like play, stop, record, capture, talkback, show alarm, audio monitor, buffer, preset configure, video parameters configure, full-screen view, PTZ control, etc.
  • Page 9 IP Camera User’s Manual Camera; the state is changed to after enable audio talkback, click this button to stop talkback. [Show Alarm]: Click this button to pop up alarm information list, it shows the alarm IP, alarm time and alarm description. [Audio]: Open or close the sound of live video.

  • Page 10: Chapter 4 Playback

    IP Camera User’s Manual Chapter 4 Playback Click [Playback] button in menu bar to enter the video playback page, as shown in Fig 4-1: Fig 4-1 User can search for recording files or capture images in local PC or storage device on the IP Camera according to search criteria.
  • Page 11 IP Camera User’s Manual Fig 4-2 [Start Time / End Time]: Set a specific time period. [Files List]: Click [Search] button after setting the search criteria, the searched files information will be displayed in the Files List. [Play]: Double-click video or click picture file in the files list, or click button to playback.

  • Page 12: Chapter 5 Configure

    IP Camera User’s Manual Chapter 5 Configure Click [Configure] button to enter the parameter setting page. 5.1 Stream Configure The interface of stream configure is shown in Fig 5-1: Fig 5-1 [Stream ID]: Support three types of stream: main stream is HD channel, sub stream is SD channel, and mobile stream is throttle channel.

  • Page 13: Network Configure

    IP Camera User’s Manual Notice: Resolution and frame rate are determined by the specifications of specific model. Here take 720P IP Camera for example. 5.2 Network Configure The interface of network parameters is shown in Fig 5-2: Fig 5-2 [Device Port]: Default value is 5000 (users are recommended not to change it). [Web Port]: Default value is 80 (users are recommended not to change it).

  • Page 14: Time Parameters

    IP Camera User’s Manual [Multicast address]: Multicast means the hosts of a group can receive all the data within this group. Multicast address is the reserved class D address from 224.0.0.0 - 239.255.255.255, and some addresses have special use (users are recommended not to change it). [DNS Server]: The default server is the DNS address of Guangdong province.

  • Page 15: Osd

    IP Camera User’s Manual button to query whether the setting is successful. 5.4 OSD The interface of OSD configure is shown in Fig 5-4: Fig 5-4 [Time]: Enable this function to display system time. [Color]: Select different colors for time display. The background color of time area which has a transparency of 30% will automatically adjust according to the character color.

  • Page 16: Privacy Regional

    IP Camera User’s Manual 5.5 Privacy Regional After entering the privacy regional interface, click [Privacy Regional] button to enter the Shelter Area window, as shown in Fig 5-5: Fig 5-5 Enable privacy function, click and drag cursor to set the privacy area of video image. An image can be entirely or partially masked, it supports 4 areas (superposable) at maximum.
  • Page 17 IP Camera User’s Manual Fig 5-6 Click [Refresh] button to view the information of SD card on the IP Camera, including SD card name, SD card space, file system, partition state, partition type, remaining space, etc. Click [Partition And Format] button to format SD card, it supports disk cache, smart drive, FAT32 file system and 32GB maximum capacity with a fixed partition.

  • Page 18: Ptz Configure

    IP Camera User’s Manual partition. 5.7 PTZ Configure The interface of PTZ configure is shown in Fig 5-7: Fig 5-7 [PTZ configure]: When IP Camera is connected to RS485 communication or control device (e.g. PTZ decoder, dome camera), user need to select the correct PTZ settings according to the parameters of external communication device (address, protocol, baud rate, etc).
  • Page 19 IP Camera User’s Manual Fig 5-8 [Storage rule]：When the storage space is full, “Circle write” will cover the earliest storage files and keep recording, “Not overwrite” will stop recording and generate alarm automatically. [Pre-recording]: Alarm signal needs a little time to process and trigger recording, it may not record some important information before alarm activation.

  • Page 20: Alarm Configure

    IP Camera User’s Manual 5.9 Alarm Configure 5.9.1 Motion Detection The interface of motion detection configure is shown in Fig 5-9: Fig 5-9 [Sensitivity]: Set the sensitivity of motion detection: low, normal, high; the higher grade means higher sensitivity. [Detection Time Interval]: The time interval between two adjacent detective motions, range from 1 to 10s.

  • Page 21: I/O

    IP Camera User’s Manual  Click [Clear select] button to clear selected detection area. Click [Setup] button to save the setting.   When the setting is not saved, click [Query] button to return to the previously saved parameters; when the setting has been saved, click [Query] button to query whether the setting is successful. ...

  • Page 22: Pir

    IP Camera User’s Manual text messages and images. Fig 5-10 Click button to save the setting; when the setting is not saved, click button to return to the previously saved parameters; when the setting has been saved, click button to query whether the setting is successful. 5.9.2 PIR The interface of PIR alarm configure is shown in Fig 5-11:...

  • Page 23: Advanced Configure

    IP Camera User’s Manual Fig 5-11 PIR detector adopts passive infrared technology to sense the ambient temperature changes. The temperature is relatively constant in general environment (such as warehouse, corridor, etc). When the object comes in, it will cause temperature variations and PIR alarm. The settings of PIR alarm are similar to motion detection and I/O alarm, please refer to [5.9.1 motion detection] or [5.9.2 I/O] for detailed operations.

  • Page 24: Audio Configure

    IP Camera User’s Manual Fig 5-12 [Setting]: Enable or disable timing capture function; set the time interval of capture, time range: 5/10/15/30/60s. If capture interval is set to 5s, IP Camera will capture pictures every 5 seconds in the period of capture schedule, and store them in the SD card. [Capture Schedule]: Enable this function, user can set a daily schedule of capture.

  • Page 25: Wifi Configure

    IP Camera User’s Manual Fig 5-13 Click button to save the setting; when the setting is not saved, click button to return to the previously saved parameters; when the setting has been saved, click button to query whether the setting is successful. 5.10.3 WiFi Configure The interface of WiFi configure is shown in Fig 5-14:...
  • Page 26 IP Camera User’s Manual Fig 5-14 WiFi setup steps are as follows: Step 1: Enter into ConfigureAdvanced ConfigureWiFi Configure, enable WiFi function of IP Camera and set up a wireless IP, or enable DHCP function to obtain the wireless IP automatically. Click “OK”, the device will automatically restart.

  • Page 27: Pppoe Configure

    IP Camera User’s Manual Fig 5-17 Click button to save the setting; when the setting is not saved, click button to return to the previously saved parameters; when the setting has been saved, click button to query whether the setting is successful. Note: Only for the models with WiFi function.

  • Page 28: Ddns Configure

    IP Camera User’s Manual Fig 5-18 [Enable]: Enable or disable PPPoE dial-up function. [Dynamic IP]: Display the public IP Address after the success of dial-up. [Account/Password]: The account / password of ADSL dial-up, obtain from the internet service provider. [Dial]: Select the dialing mode: wire and wireless. Currently it supports the wired dial-up mode. Click button to save the setting;...

  • Page 29: E-Mail Configure

    IP Camera User’s Manual 5.10.6 E-mail Configure The interface of E-mail configure is shown in Fig 5-20: Fig 5-20 [Enable]: Enable or disable E-mail notification function. [SSL]: Enable or disable mail encryption function. [SMTP server]: Outgoing Mail Server Address. Mail server addresses are different for different Email service providers, e.g.

  • Page 30: Ftp Configure

    IP Camera User’s Manual Click button to save the setting; when the setting is not saved, click button to return to the previously saved parameters; when the setting has been saved, click button to query whether the setting is successful. 5.10.7 FTP Configure The interface of FTP configure is shown in Fig 5-21: Fig 5-21...

  • Page 31: Day/Night Configure

    IP Camera User’s Manual Fig 5-22 Enter the new user's name and password, set the appropriate user right, then click [Add] button to add this user into the user list. Select a user in the user list, modify user information or right, and then click [Modify] button to confirm the change.

  • Page 32: Isp Configure

    IP Camera User’s Manual Fig 5-23 [Day/Night Switch Schedule]: Enable this function, user can set a daily schedule of switch. The start time should be earlier than the end time. You can copy and apply time settings to the other date or every day.
  • Page 33 IP Camera User’s Manual Fig 5-24 [Brightness / Contrast / Chroma / Saturation / Sharpness]: Drag the slider to adjust the brightness, contrast, chroma, saturation and sharpness of video, range from 1 to 255. [Exposure]: Support auto exposure. It will automatically adjust exposure according to the intensity of light.

  • Page 34: Device Maintenance

    IP Camera User’s Manual 5.11 Device Maintenance 5.11.1 Device Information The interface of device information is shown in Fig 5-25: Fig 5-25 In this interface, user can self-define device name and channel name displayed in the search list while searching for devices. Click button to save the setting;...

  • Page 35: Restart Device

    IP Camera User’s Manual factory settings and restart the device automatically. Click [Restore] button to pop up a warning window, then click OK button to restore default values and restart the device automatically. Notice: “Restore factory settings” can restore all user settings and network parameters;...

  • Page 36: Running State

    IP Camera User’s Manual Fig 5-28 Click [Browse] button to select the correct upgrade file, then click [Upgrade] button to upgrade device, upgrade status bar will show the current progress. After upgrade completes, IP Camera will restart automatically. User need to login again, and enter into version page to check the version number.

  • Page 37: Local Configure

    IP Camera User’s Manual Fig 5-29 5.12 Local Configure The interface of local configure is shown in Fig 5-30: Fig 5-30 Click [Browse] button to configure the download path of remote recording files and remote capture files, configure the storage path of local recording files and local capture files. [Display mode]: Select the video display mode.

  • Page 38: Chapter 6 Log

    IP Camera User’s Manual Click button to save the setting; when the setting is not saved, click button to return to the previously saved parameters; when the setting has been saved, click button to query whether the setting is successful. Chapter 6 Log Click [Log] button to enter the log search page, as shown in Fig 6-1: Fig 6-1...
  • Page 39 IP Camera User’s Manual Fig 6-2...

  • Page 40: Chapter 7 Mobile Connectivity

    IP Camera User’s Manual Chapter 7 Mobile Connectivity You can remotely view Camera streams from your DVR, IPC and IP Dome on your iPhone™， iPad™, or Android™ device. Compatible Mobile Viewing Devices  iPhone (4.0 and above)  iPad (4.0 and above) ...

  • Page 41: Installation

    IP Camera User’s Manual  Support Pan, Tilt & Zoom control;  Support Snap-shot；  Support video records；  Adopt direct connection device, without any third party server transit； 7.2 Installation Users can free download this app from Google™ play store on Android™ 1.6 and above, you may first search “ISSMOBILE”, like Fig 7-1 as below.

  • Page 42: Live Preview

    IP Camera User’s Manual Fig 7-3 Fig 7-4 Device List: Add a new device, or modify the device settings. Local Video: If ISS MOBILE has record function, after clicking video records, you will see the details of the records. The name of the record file will be generated by system default according to recording time.

  • Page 43: Add Device

    IP Camera User’s Manual Fig 7-6 Instructions of the functions on “Live Preview” interface as below: Function Key Description Channel selecting: You can select the channels playing Select the group of channels Play / Stop Snapshot Video Records Quick Access Device List, edit and select the device Alarm function Left Slip to Display PTZ Control Button Control the directions of the Camera...
  • Page 44 IP Camera User’s Manual Fig 7-7 Device Name: The names of equipment, which can help you identify different devices, for examples, you can type the names based on the location of the equipment. The name will be showed on the topside title bar of display interface. Address: DVR IP address (must be an Internet address) or DDNS.

  • Page 45: Switch Channel

    IP Camera User’s Manual 7.3.4 Switch Channel  Select the numbers showed in Area 3 in Figure 7-10 to switch channels; select Area 2 to switch channel-group, and then select the numbers in this channel-group to switch the channels.  Switch the channels within different devices: If you want to switch to the channels on other devices, steps as below: Press “...

  • Page 46: Ptz Control

    IP Camera User’s Manual 7.3.5 PTZ Control Left slip “ ” to “PTZ Control”, like Fig 7-13 as below: Fig 7-13 Function keys of PTZ control as below: ：Control PTZ direction; ：Zoom in and zoom out; ：Change focus; ：Change aperture. 7.3.6 Local Video The videos will be saved on the phone after recording the videos.

  • Page 47: Saved Photos

    IP Camera User’s Manual Fig 7-15 Fig 7-16 Note: 1) In the all operation steps, you could click “Done” to end up, cancel the operation and back the last step. 2) You have to make sure there are video records, so that you could search the records; if not, you cannot search it.

  • Page 48: Installation

    IP Camera User’s Manual Fig 7-17 Fig 7-18 For Iphone 7.4 Main Functions  Support Chinese and English; View the Cameras on real time via wifi and 3G;   Support multi-channel switching;  Support remote play;  Support device configuration, modification and delete; ...

  • Page 49: Application Running

    IP Camera User’s Manual Fig 7-19 Fig 7-20 7.6 Application Running 7.6.1 Interface Description After successfully installed the application into mobile phones, it is ready to run, just click the ISS MOBILE icon in the main menu. The main interface looks like Fig 7-21 as below: Click “...

  • Page 50: Live Preview

    IP Camera User’s Manual to recording time. Photos: Save the snapshot on the phone when viewing the Cameras through the phone; after clicking it, you will see the photos as thumbnail. Enlarge the photos by clicking it. Settings: After clicking “ ”, you can set Auto play, screen, priority type, etc;...

  • Page 51: Add Device

    IP Camera User’s Manual Function Key Description Channel selecting: You can select the channels playing Select the group of channels Play / Stop Delete Display Records Snapshot Video Records Real-time Alarm Quick Access Device List, edit and select the device Left Slip to Display PTZ Control Button Control the directions of the Camera Zoom in / Zoom out...

  • Page 52: Switch Channel

    IP Camera User’s Manual Port: It means mobile phone port, and you can acquire port number in the setting information of the device. Please use the fixed port: 554 here. User ID: The user name of terminal device. Password: The password of terminal device, match with user name. Max Channel: The channels of your DVR supported, 32 channels max.

  • Page 53: Ptz Control

    IP Camera User’s Manual Select the channels in the channel list of this device, turn back to display interface to view the Camera of this channel. 7.6.5 PTZ Control Left slip “ ” to “PTZ Control”, like Fig 7-30 as below: Fig 7-30 Function keys of PTZ control as below: ：Control PTZ direction;...

  • Page 54: Saved Photos

    IP Camera User’s Manual Fig 7-33(a) Fig 7-33(b) Fig 7-33(c)  Delete： Click “ ” to access the main menu interface, select “local video” to access “local video” list interface, like Fig 7-31: Click “ ”, select the needed record, like Fig 7-32: Click “Delete”...
  • Page 55 IP Camera User’s Manual Fig 7-34 Fig 7-35...

  • Page 56: Appendix 1 Network Port Of Ip Camera

    IP Camera User’s Manual Appendix 1 Network Port of IP Camera IP Camera occupies the following network ports by default: Web port Communication port, audio/video data transmission port, 5000 talkback data transmission port 5000 Audio/video data transmission port RTSP Multimedia Real Time Streaming Protocol port ONVIF 12001 Open Network Video Interface...
  • Page 57 IP Camera User’s Manual Fig 8-1 3. Configure parameters of online equipment Double-click a device in the list to pop up the Configuration dialog box. It can modify the network parameters, restore defaults, and restore the factory settings, as shown in Fig 8-2: Fig 8-2 Click IP address of device in the list to enter into the IE login screen.

  • Page 58: Appendix 4 Configure The Wireless Router

    IP Camera User’s Manual  Upgrade a device: Right-click a device in the list, select "Upgrade" option. Upgrade multiple devices: Hold down the “CTRL” key and click the device you need to upgrade  in the list, when the selection is complete, right-click any selected device, select "Upgrade" option, as shown in Fig 8-3: Fig 8-3 Note: Please enter the correct user name and password in the figure above during the...
  • Page 59 IP Camera User’s Manual Enter your wireless router’s IP in browser to pop up login screen, fill in the user name and password to enter into the router's configuration page, then switch to the “LAN Setting” page under “network parameter” menu, set the IP of wireless router, as shown in Fig 8-4: Fig 8-4 ②...

  • Page 60: Appendix 5 Apply For Ddns Service

    IP Camera User’s Manual 802.11a/b/g/n protocol (high power Wi-Fi model) (4) Enable Wi-Fi function (compulsory) (5) Enable security setting (optional) This option can enable the security certification of wireless router. If it is enabled, users need to select the corresponding security mode (encryption mode) and set up authentication password. (6) Select security type (encryption mode) Three options: WEP, WPA and WPA2.
  • Page 61 IP Camera User’s Manual 2b. Fill in your username, password, email and your host name, as shown in Fig 8-8. Please login your email and active your account. The host name will become your IP Camera's address. Fig 8-8 3. Enable DDNS on the IP Camera Go to ConfigureAdvanced ConfigureDDNS Configure, as shown in Fig 8-9: Fig 8-9 Enabled: tick off;...

  • Page 62: Appendix 6 Visit Ip Camera Under Different Network Environments

    IP Camera User’s Manual Domain server: select the correct DDNS server; such as NO IP; Click OK button to save the setting. Enter into configuration interface of the router to forward “Web Port” (default is 80) and “Device Port” from local IP address to internet. (If users enable the UPnP function of device and router, you can skip this step).
  • Page 63 IP Camera User’s Manual Fig 8-11 Fig 8-12 If a wireless IP Camera needs to be visited via WiFi mode, user should set [WiFi Configure] correctly. Setup steps: Step 1: Login IP Camera via IE browser (192.168.1.10 by default); Step 2: Switch to the [Network Configure] page, fill in the device IP address assigned by network administrator, e.g.
  • Page 64 IP Camera User’s Manual Fig 8-13 Please refer to picture below for the network settings: Fig 8-14 Setup steps: Login IP Camera via IE browser, switch to the [Network Configure] page and tick off DHCP, click OK button to save the setting, and restart the device to make the parameters valid. 2.
  • Page 65 IP Camera User’s Manual Please refer to picture below for the network settings: Fig 8-16 Setup steps: Step 1: Login IP Camera via crossover cable direct connection; (Refer to Appendix 8) Step 2: Switch to the [Network Configure] page, fill in the device IP address requested from network service provider, e.g.

  • Page 66: Appendix 7 Port Mapping

    IP Camera User’s Manual  PPPoE dial-up access For IP Camera dial-up access, see picture below for the network topology: Fig 8-18 Setup steps: Step 1: Login IP Camera via crossover cable direct connection; (Refer to Appendix 8) Step 2: Set PPPoE parameters; (For more details, please refer to [PPPoE Configure]) Step 3: Connect IP Camera to Internet;...
  • Page 67 IP Camera User’s Manual Fig 8-20 Step 3: Select “Add New…”, and enter the IP address of IP Camera (e.g.192.168.1.100), port (e.g. 85), status (valid) and other information, click save, as shown below: Fig 8-21 Step 4: After save successfully, as shown below: Fig 8-22 Step 5: After user successfully set up DDNS in [Network Configure], you can visit the IP Camera via entering http://MyIPC.no-ip.org:85.

  • Page 68: Appendix 8 Network Cable Connection

    IP Camera User’s Manual Appendix 8 Network Cable Connection 1. Materials and Tools Required Use an 8-pin twisted pair (within the effective transmission distance of 100m), two standard RJ45 plugs and a RJ45 special tool to process the network cable. Note: A network cable tester is recommended to prepare for testing the produced network cable.
  • Page 69 IP Camera User’s Manual command of Ping. Possible Reason 2: IP address has been occupied by other device. Solution: Stop the connection between IP Camera and network, connect IP Camera to PC, and reset IP address according to the proper operations recommended. Possible Reason 3: IP addresses are in different subnets.
  • Page 70 IP Camera User’s Manual Possible Reason 3: The bandwidth is low. Solution: Reduce the video frame rate or bitrate. The color of images is abnormal (green or other colors). Possible Reason: The settings of color adjustment are not properly. Solution: Restore the default settings in [Video Parameters], or set the ISP parameters properly. There is no sound while monitoring.
  • Page 71 IP Camera User’s Manual If IR switches repeatedly, turn down the sensitivity; if IR is hard to switch, turn up the sensitivity. Models without IR:（Timing switch mode） Make sure that the device time synchronizes with PC. Enable timing Day/Night switch. Set the Day/Night Switch Schedule.
  • Page 72 IP Camera User’s Manual...

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