Kodak EASYSHARE Z81612 Extended User Manual page 56

Troubleshooting
Camera/computer communications
If
The computer does
not communicate
with the camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
LCD messages
If
No images to display
Memory card requires
formatting
Memory card cannot be read
(Please format memory card
or insert another card)
Only one USB connection
allowed.
Disconnect cable or rem.
(remove) camera from dock.
50
Try one or more of the following
■
Turn on the camera
■
Install new batteries
■
Connect cable to camera and computer port
■
Install the software
■
Disconnect the USB cable. Close all open applications. Re-install the
software (see page
■
Disconnect camera from the computer. Close all software applications,
reconnect camera.
■
Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software
■
Disconnect the USB cable. Close all open applications. Re-install the
software (see page
■
Try another USB port, or another computer.
■
Try transferring pictures using a card reader.
Try one or more of the following
■
Change image storage location setting
■
Insert a new card
page
■
Caution: Formatting a card deletes all pictures and
videos, including protected files.
■
Unplug the USB cable from the camera.
(see page 2).
(see page 1) or charge rechargeable batteries.
(see page 42).
42).
42).
(see page
34).
www.kodak.com/go/support
(see page 43).
(see page 42).
(see page
3) or format the card
32).
(see