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AC-FS5
Service Manual
D-19-022

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Summary of Contents for FlavorShot AC-FS5

  • Page 1 AC-FS5 Service Manual D-19-022...
  • Page 2: Table Of Contents

    7. LCD Displays 8. Cleaning Exterior of Dispenser Button Panel Dispenser Components FlavorShot Tank and Cap (not in the dispenser) FlavorShot Tank, Cap, and Pump System Catch Tray Product Dispensing Block and surrounding area Cleaning Schedule 9. To Update Dispenser Program...
  • Page 3 9. Power Supply Removal 10. Pump Tray Removal 11. Pump Removal from Tray 12. Driver Board Replacement To Replace the Pump Driver Circuit Board Card Pump Assembly – Addressing Position 13. Product Dispensing Block Removal 14. Dispensing Tube Removal 15. O-Ring Checks 16.
  • Page 4: Identification Of Dispenser Components

    IDENTIFICATION OF DISPENSER COMPONENTS Overview of dispenser The AC-FS5 FlavorShot by SureShot™ automatically delivers controlled portions of up to 5 flavors (French Vanilla, Hazelnut, etc.) for addition to coffee, iced coffee, and other beverages. These dispensers are not to be used for products needing refrigeration.
  • Page 5: Electrical Requirements

    Electrical Requirements • Be sure the current at the power source receptacle is: 120 VAC, 15 Amp, 1 ph, 60 Hz. • The power cord is furnished with a UL-approved 3-prong attachment plug. This plug is designed to fit a receptacle with provisions for a grounding pin.
  • Page 6: To Install - Plug & Play

    The FlavorShot by SureShot™ dispenser is designed for easy plug and play installation by the customer. The dispenser’s unique patent-pending pump system requires no calibration at installation. To Uncrate: 1. Position the box with the “This Side Up” arrow pointing upward.
  • Page 7: To Start

    To Start: 1. Plug the power cord into the proper 110/120 VAC electrical outlet. 2. Turn the Power Switch “ON”. The power switch is recessed on the front lower left side of the dispenser. 3. Make sure the dispenser door is closed. 4.
  • Page 8: To Operate

    2. TO OPERATE • Flavor buttons on the front panel are labeled and are in the same order as the labeled flavor tanks inside the dispenser. • Flavor tanks sit in pumps. Tanks have twist-off, tethered caps. • Tanks must be primed after the initial filling, after cleaning, and whenever a tank has been emptied.
  • Page 9 product dispensing block, with no kinks or pinches. Do not pull or stretch the flavor delivery tube. TO PRIME TANK PUMP: 8. Prime the pump. As the pumps are being primed, the dispenser will automatically track the amount of flavor removed from the tank. To Prime individual tank: 1.
  • Page 10: To Refill Tank, When Product Is Low

    TO REFILL & RESET FLAVOR TANKS To Refill Tank, when product is low • The FlavorShot by SureShot™ offers convenient reset levels so that, depending on product requirements or sales demand, you can either fill the tank fully or just to the low level indicator.
  • Page 11: To Reset

    If you refill the tank to the “Low” level: a. Press the Flavor button for the tank filled b. Press the Reset button. The LCD will display “Reset - Full” or “Reset - Low Fill”. Press the Reset button until “Reset - Low Fill” is displayed. CAUTION: The accuracy of the low-level indicator and subsequent lockout depend on filling the tank to the level indicated in the LCD message.
  • Page 12: Selection Buttons

    3. SELECTION BUTTONS Make certain all initial Set-Up and Loading instructions have been followed before operating the dispenser. The flavor and volume to be dispensed are selected by pressing buttons on the Button Panel on the front door of the dispenser. Press buttons as required.
  • Page 13: Drink Count Data

    Drink Count Data: The FlavorShot by SureShot™ dispenser provides Drink Count Data. This shows the number of drinks dispensed since that flavor was last reset. To check Drink Count Data for flavored coffee: 1. Press Prime button and hold for 2 seconds. Release the prime button.
  • Page 14: Low Level Indicator

    4. LOW LEVEL INDICATOR The Low Level Indicator is the red Indicator Light at the top of each flavor selection button. This Indicator Light will flash after 750 ml have been dispensed from the tank. Note that approximately 200 ml of flavor is left to be dispensed from the tank when the light begins to flash.
  • Page 15: Lcd Displays

    7. LCD DISPLAYS The Liquid Crystal Display (LCD) at the top left of the Button Panel (See page 12) on the front of the dispenser shows the current dispenser function. Press a button to Select Product. The LCD shows the operational status of that flavor tank: Display Message...
  • Page 16: Cleaning: Exterior Of Dispenser

    8. CLEANING • Do not spray any liquid, such as a cleaner, in or around the dispensing tubes. Liquid may damage electrical components located behind the product dispensing block. • Brushes have been provided with your dispenser to be used in the cleaning of the tanks and the dispense nozzle.
  • Page 17: Flavorshot Tank And Cap (Not In The Dispenser)

    CLEANING: Flavor Tank and Cap (not in the dispenser) Step Action For new tanks and used tanks not in the dispenser, proceed to Step 2. If the tank is still in the dispenser, place a catch container under the product dispensing block and drain any residual flavor from the tank and pump by a.
  • Page 18: Flavorshot Tank, Cap, And Pump System

    CLEANING: Individual FlavorShot tank, cap, and pump system Step Action Place a catch container under the product dispensing block to catch any residual flavor from the tank and pump. Press the Flavor button for the tank you wish to clean Before the red light on the Flavor button goes out, press and hold the Clean button for two seconds.
  • Page 19: Catch Tray

    RINSE: Fill the tank with lukewarm water. Press the Flavor button for the tank to be rinsed. Before the red light on the Flavor button goes out, press and hold the Clean button for two seconds Allow the water in the tank and pump system to run out.
  • Page 20: Product Dispensing Block And Surrounding Area

    CLEANING: Product Dispensing Block and surrounding area • The area around the product dispensing block must be kept clean for proper sanitation. • The area around the product dispensing block should be brushed with a sanitized brush and wiped clean daily with a clean, sanitized towel. •...
  • Page 21: To Update Dispenser Program

    To Re-Program the Dispenser or to update the existing program: Should the company’s beverage program require updating of flavor profiles, flavor amounts, or button functions, the FlavorShot by SureShot™ dispenser has infrared programming capability for easy field programming. The FlavorShot by SureShot™ dispense system allows reprogramming using the Infrared Programming Window (IRPW) on the front of the dispenser and an Infrared Programming Device (IRPD) to be sent to you by A.
  • Page 22: To Adjust Individual Dispense Amounts

    dispenser will operate again. • IR will be displayed in the LCD window while the download is underway. • It takes approximately 1 minute for the program download procedure to be completed – press the IRPD button throughout the procedure. Do not interrupt the program download.
  • Page 23: Service Training

    SECTION II – SERVICE TRAINING 1. Legs – See Plug & Play Installation – Section 1, page 6 To Install Legs: 1. Position the dispenser box with the “This Side Up” arrow pointing upward. 2. Turn the dispenser box on its side. 3.
  • Page 24: Front Door Removal

    2. Front Door Removal To Remove Front Door: 1. Disconnect the door cord, which enters the door at a connection at the lower left corner of the door. • Depress the connect tab with a small screw driver. • Pull the cord out of the connection jack in the door.
  • Page 25: On/Off" Switch And Circuit Breaker Removal

    5. “ON/OFF” switch and Circuit Breaker removal To Remove and Replace the ON/OFF Switch (Power Switch): 1. Disconnect the AC power supply. 2. Remove the lower front panel by removing its 4 screws. 3. Disconnect the 2 power wires to the switch. Note their positions. 4.
  • Page 26: Front Door - Door Cord Removal & Replacement

    If damaged, the tank will leak and the O-ring must be replaced. 6. Rinse, wash, rinse, and sanitize the flavor tank, following the instructions in “Cleaning FlavorShot tank and cap”, page17. NOTE: • Always clean empty tanks before re-using or storing them.
  • Page 27 Tanks Removal...
  • Page 28: Electrical Cord Replacement

    8. Electrical Cord replacement To Replace the Electrical Cord: 1. Disconnect the AC power supply. 2. Remove the back panel by removing its 10 screws. 3. Using pliers, depress the plastic wire strain relief grommet where the cord enters the stainless steel body of the dispenser and turn it to the right. 4.
  • Page 29: Pump Tray Removal

    10. Pump Tray removal 1. Disconnect the AC power supply. 2. Remove flavor from each flavor tank. Retain for re-use. • Place a container under the product dispensing block to catch any residual flavor and to prevent spills. • Press the Flavor button for the tank to be removed and then press and hold the Clean button for 2 seconds to empty the pump system of residual product.
  • Page 30: Driver Board Replacement

    11. Pump Removal from tray (including electrical) See page 29 To Remove a Pump from the Pump Tray: 1. Unscrew all plastic hex retaining nuts from the top of the white plastic tray. 2. Remove the catch tray. 3. Turn over the shelf and pumps. 4.
  • Page 31 8. After the new board is installed, address it for the appropriate tank position: • Place catch container under the Product Dispensing Block • Locate the Reverse Button on the left side of the driver board and the Forward Button on the right side of the driver board. •...
  • Page 32: Pump Assembly - Addressing Position

    Pump assembly – Addressing position Perform after the pump assembly or the driver board is replaced. Method 1: 1. Enter programming mode: Press the Prime button for 2 seconds followed by the Clean button for 2 seconds. • “Program Mode: 1” should be displayed on the LCD on the dispenser front.
  • Page 33: Product Dispensing Block Removal

    13. Product Dispensing Block Removal To Replace the Product Dispensing Block: 1. Drain the flavor tanks. 2. Put an indicator mark on the front of the block in the dispenser (as a reference point) 3. Remove hoses from their barbs, noting their positions. 4.
  • Page 34: Dispensing Tube Removal

    14. Dispensing tube removal To Remove and Replace Dispensing Tube: 1. Drain the flavor from the tank in the dispenser. • Place a catch container under the Product Dispensing Block to catch the drain. • Press the Flavor button for the tank to be changed. •...
  • Page 35: O-Ring Checks

    15. Check Tank O-Rings To Check for O-ring damage: 1. Examine O-rings carefully to ensure they are not damaged. • O-rings should be smooth, with no cracks, gouges, bulges or other damage, either from the O-ring or the tank fitment. 2.
  • Page 36: Check Tank Screen For Clogging

    16. Check Tank Screen for Clogging To Check tank screen for clogging: 1. Remove the tank. 2. Inspect the screen at the tank outlet. • If the screen is clogged, clean it or replace it: a. Remove the tank. b. Slide out the pump tray until it stops. c.
  • Page 37: Technical

    TECHNICAL 1. Programming Door Panel – see page 21 2. Power Supply – voltage checks 1. Remove the back panel from the dispenser by removing the 8 screws. 2. Locate the Power Supply at the top back of the dispenser. •...
  • Page 38: Pump Driver Motor Assembly - Voltage Checks

    Driver – Pump Circuit Board 3. Pump driver motor assembly – voltage checks 1. Remove the back panel from the dispenser by removing the 8 screws. 2. Locate the Pump Circuit Boards at the back of each tank pump. 3. Check JP1 connector on the driver board located at the back of the pump. 4.
  • Page 39: Check Valve Maintenance

    4. Check Valve Maintenance • When you clean the tanks, inspect the check valve at the pump outlet to make sure there is no dirt or other material in or on the valve that prevents proper positioning of the flow-valve. •...
  • Page 40: To Replace Inlet Check Valve

    To replace inlet check valve: • Empty flavor tank by pressing and holding the Clean button for two seconds and allowing the flavor to drain out. • Lift flavor tank out. • Loosen the plastic check valve hex retainer with a wrench and unscrew to remove.
  • Page 41: Drawings

    DRAWINGS WIRING DIAGRAM...
  • Page 42 Shelf Assembly – FlavorShot-5...
  • Page 43: Tubing - Clear - Pvc Assembly

    Tubing – Clear PVC Assembly – FlavorShot - 5...
  • Page 44: Outer Body Assembly

    Outer Body Assembly FS-5...
  • Page 45: General Assembly

    General Assembly FS-5...
  • Page 46: Vparts List

    PARTS LIST For Shelf Assembly – FS-5 Drawing # A-99-022 PART ITEM NUMBER DESCRIPTION A-16-003 PUMP ASSY - 100ml (MOLDED) M-01-113 SHELF FS-5 M-04-025 DISPENSE NOZZLE (FS-5) M-04-013 8-18 x 7/16" SS P-TH HS F-09-004 8 X 1_2 CHRISTMAS TREES F-04-013 12-14 x 1/2 HWH TS F-14-028...
  • Page 47 For General Assembly FS-5 Drawing # FS-5-02 ITEM PART DESCRIPTION NUMBER A-04-015 1L TANK ASSY (FS) E-13-019 POWER CORD - (WIRE HARNESS) A-04-012 DRIP TRAY ASSY (FS) E-18-002 Power Supply - VLT60-1001 M-01-052 BACK PANEL (FS-5) F-04-012 8-18 x 7/16" SS P-TH HS FRONT PANEL (FS) M-01-047 F-12-002...
  • Page 48: Troubleshooting

    TROUBLESHOOTING GUIDE (FlavorShot 5) Problem Action No power at the plug 1. Check AC outlet for 120 VAC. 2. Have a qualified person check the fuse box or circuit breaker to restore power to the circuit. Dispenser will not turn 1.
  • Page 49: Dispenser Is Not Dispensing The Proper Amounts Of Product

    advance, contact the A.C. Dispensing Equipment Inc. Technical Assistance Center at 1-888-777-9990 or 1-902-865-9602. 9. Check to ensure that the LCD Display shows “Select flavor”. If the LCD is not on, check the circuit breaker: Confirm that the Circuit Breaker on the lower left side of the dispenser has not tripped out.
  • Page 50: Dispensing Tube Block Is Sticky

    h. Replace the tank. i. Fill the tank and prime the pump. (Page 8, 9) 1. A sticky block is usually caused by product Dispensing tube block build-up on the block . The problem is corrected is sticky by cleaning the block with the brush provided and wiping it down with a warm, soapy solution or using any detergent approved by your provincial or state authority.
  • Page 51: Dispenser Is Leaking Product From The Pump Body

    b. cut replacement tube to the length of the tube you are replacing c. attach tube to the barbed fittings at each end 2. Make sure the flavor dispensing tube is securely fitted at both ends – to the check valve at the pump outlet and to the dispensing block input fitment.
  • Page 52: Red Warning Light On The Product Selection Button Is Flashing

    5. For dispensers with adjustable legs, adjust legs to level dispenser. Place a bubble level on top of the dispenser to aid in the leveling process. Ensure that the dispenser is level or slightly higher in the back. Do not allow the dispenser to be tilted backwards. Red warning light at NOTE: The flashing red light is a warning light to the top of the product...
  • Page 53 If you require assistance, please contact the SureShot Dispensing Systems® t 1-888-777-9990 or 1-902-865-9602. Technical Assistance Center a A.C. Dispensing Equipment Inc. 100 Dispensing Way Lower Sackville Nova Scotia, Canada B4C 4H2 Tel: 902-865-9602 Toll Free: 1-888-777-9990 Fax: 902-865-9604 E-Mail: service@sureshotdispensing.com Web: www.sureshotdispensing.com...
  • Page 54 NORTH AMERICAN WARRANTY All dispensing equipment manufactured by A.C. Dispensing Equipment Inc. is warranted against defects in materials and workmanship for a period of one (1) year from the date of purchase. A. C. Dispensing Equipment Inc.'s obligation under this warranty is limited to the repair of defects as outlined by an A.
  • Page 55 The following conditions are not covered by this Warranty: • Equipment failure related to improper installation, improper utility connection or supply, and problems due to ventilation. • Equipment that has not been properly maintained, calibration of controls, adjustments, damage from improper cleaning, and water damage to controls. •...
  • Page 56 We sincerely appreciate your on-going support and commitment to offer our customers the very best in on-site technical service. We welcome your comments or suggestions on how we can improve the information SureShot FlavorShot™ contained within this Service Manual on the dispenser.

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