Warranty - Behringer Ultrabass BX4210A User Manual

ULTRABASS BX4210A/BX4210

8. WARRANTY

1. This warranty does not exclude or limit the buyer’s statutory
rights provided by national law, in particular, any such rights against
the seller that arise from a legally effective purchase contract.
2. The warranty regulations mentioned herein are applicable
unless they constitute an infringement of national warranty law.
Please do remember to register your new BEHRINGER
equipment right after your purchase by visiting www.behringer.com
(alternatively www.behringer.de) and kindly read the terms and
conditions of our warranty carefully.
Registering your purchase and equipment with us helps us process
your repair claims quicker and more efficiently.
Thank you for your cooperation!
1. BEHRINGER (BEHRINGER International GmbH including all
BEHRINGER subsidiaries listed on the enclosed page, except
BEHRINGER Japan) warrants the mechanical and electronic
components of this product to be free of defects in material and
workmanship for a period of one (1) year* from the original date of
purchase, in accordance with the warranty regulations described
below. If the product shows any defects within the specified warranty
period that are not excluded from this warranty as described under
§ 5, BEHRINGER shall, at its discretion, either replace or repair the
product using suitable new or reconditioned parts. In the case that
other parts are used which constitute an improvement, BEHRINGER
may, at its discretion, charge the customer for the additional cost
of these parts.
2. If the warranty claim proves to be justified, the product will be
returned to the user freight prepaid.
3. Warranty claims other than those indicated above are expressly
excluded.
1. To obtain warranty service, the buyer (or his authorized dealer)
must call BEHRINGER (see enclosed list) during normal business
hours BEFORE returning the product. All inquiries must be
accompanied by a description of the problem. BEHRINGER will
then issue a return authorization number.
2. Subsequently, the product must be returned in its original
shipping carton, together with the return authorization number to
the address indicated by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.
1. Warranty services will be furnished only if the product is
accompanied by a copy of the original retail dealer’s invoice. Any
product deemed eligible for repair or replacement under the terms
of this warranty will be repaired or replaced.
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2. If the product needs to be modified or adapted in order to
comply with applicable technical or safety standards on a national
or local level, in any country which is not the country for which the
product was originally developed and manufactured, this
modification/adaptation shall not be considered a defect in
materials or workmanship. The warranty does not cover any such
modification/adaptation, irrespective of whether it was carried out
properly or not. Under the terms of this warranty, BEHRINGER shall
not be held responsible for any cost resulting from such a
modification/adaptation.
3. Free inspections and maintenance/repair work are expressly
excluded from this warranty, in particular, if caused by improper
handling of the product by the user. This also applies to defects
caused by normal wear and tear, in particular, of faders, crossfaders,
potentiometers, keys/buttons, tubes, guitar strings, illuminants and
similar parts.
4. Damages/defects caused by the following conditions are not
covered by this warranty:
s
s
s
5. Any repair or opening of the unit carried out by unauthorized
personnel (user included) will void the warranty.
6. If an inspection of the product by BEHRINGER shows that the
defect in question is not covered by the warranty, the inspection
costs are payable by the customer.
7. Products which do not meet the terms of this warranty will be
repaired exclusively at the buyer’s expense. BEHRINGER will inform
the buyer of any such circumstance. If the buyer fails to submit a
written repair order within 6 weeks after notification, BEHRINGER
will return the unit C.O.D. with a separate invoice for freight and
packing. Such costs will also be invoiced separately when the
buyer has sent in a written repair order.
This warranty is extended exclusively to the original buyer
(customer of retail dealer) and is not transferable to anyone who
may subsequently purchase this product. No other person (retail
dealer, etc.) shall be entitled to give any warranty promise on
behalf of BEHRINGER.
Failure of BEHRINGER to provide proper warranty service shall
not entitle the buyer to claim (consequential) damages. In no
event shall the liability of BEHRINGER exceed the invoiced value
of the product.
* Customers in the European Union please contact BEHRINGER
Germany Support for further details.
8. WARRANTY
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