Page 1 FlowPoint 100/128 ISDN/IDSL Router USER GUIDE...
Page 2 Third Edition (August, 1997) Copyright FlowPoint provides this publication “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. All rights reserved. No part of this book may be reproduced in any form or by any means without written permission from FlowPoint.
Page 3: License Agreement
FlowPoint software programs and related documentation in this package (collectively referred to as the “Software”) on one licensed router. If the FlowPoint product that you acquired is an upgrade, then the terms and conditions of this agreement apply equally to the upgraded product. Any...
Page 4 WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hardware and Software Limitations FlowPoint does not warrant that the Software will be free from error or will meet your specific requirements. You assume complete responsibility for decisions made or actions taken based on information obtained using the Software. Any statements made concerning the utility of the Software are not to be construed as unexpressed or implied warranties.
Page 5 • If trouble is experienced with this equipment, please contact FlowPoint Corporation for warranty information. If the trouble is causing harm to the FlowPoint 100/128...
Page 6: Industry Canada
Canadian D.O.C. Notice This product conforms with Canadian Class B emissions regulations. Ce produit se conforme aux réglements d’émission canadienne classe B. Instructions for Trained Service Personnel Only FlowPoint 100/128...
Page 7 Safety: EN 60950, UL 1950, CUL to CSA 22.2 No. 950 Emissions: EN55022/CISPR22 Class B, VCCI Class 2 Telecommunications: NET3 Compliance Models 121 and 123: Safety: UL 1950, CUL to CSA 22.2 No. 950 Emissions: FCC Part 15 Class B Telecommunications: FCC Part 68, IC CS-03 FlowPoint 100/128...
Page 8 FlowPoint 100/128 viii...
Page 9: Table Of Contents
ISDN Wires Configurations SPIDs and Directory Numbers Telephone Switch Parameters How to order your ISDN Line Chapter 2. Installing FlowPoint Router Hardware Before You Begin… FlowPoint Router Package Contents Hardware Installation Steps Step 1. Connect the Router to the Ethernet LAN Step 2.
Page 10 Chapter 6. Management Tools Terminal Window Port Monitor Upgrade/Backup Reboot from Network Setting an IP Address with the Telephone Chapter 7. FlowPoint Feature Descriptions IEEE 802.3 Ethernet Point-To-Point Protocol (PPP) PAP and CHAP Security ISDN Telephone Switch Support Bridging and Routing...
Page 11 Appendix D. Accessing the Command Line Interface (CLI) Why use the Command Line Interface? Connecting the router to the PC Accessing the Command Line Interface Appendix E. Changing Configuration Switches Configuration Switches Settings Appendix F. Subnetwork Tables Glossary Index FlowPoint 100/128...
Page 12 FlowPoint 100/128...
Page 13: Introduction
The router supports Network Address Translation (a.k.a. NAT) which lets multiple users of a FlowPoint router share simultaneously one low-cost ISDN Internet connection. Following is a sample network configuration: Throughout this manual, the FlowPoint 128 or 100 router is also called the FlowPoint 128 or the router. Introduction...
Page 14: About This Book
About This Book The FlowPoint 128 User Guide contains an introduction to the FlowPoint 128 router, release 2.1, and provides the steps and basic information needed to install and configure the router. Hardware installation and configuration of network connections, bridging, routing, and security features are described.
Page 15: References
Chapter 6, “Management Tools”, describes a set of tools used for file system management and software maintenance. Chapter 7, “FlowPoint Feature Descriptions”, lists and describes industry- standard protocols, security features, compression algorithms, network management tools. Chapter 8, “Troubleshooting”, provides suggestions for locating the source of problems depending upon the trouble symptom.
Page 16: Typographic Conventions
Hardware. figure captions Menu choices, keys Bold Click Tools. and button names in instructions Examples showing Mono-spaced Enter the router system name, you what to type font for example: Router1 File names, Upper case Copy file CFGMGR.EXE keywords FlowPoint 100/128...
Page 17: Chapter 1. Isdn And Ordering Issues
In North America FP 128 series: the router comes with only a U interface: FP 100 series: you can order the router with an internal NT1 or use your own NT1 equipment. External Network Terminator equipment comes with a power supply (built-in or external).
Page 18: Isdn Wires
Since the ISDN BRI line will be used for a high-speed LAN-to-LAN link, you need to be sure that additional devices dropped on the S/T interface of the FP 100 allow sufficient access for the router’s bandwidth requirements. SPIDs and Directory Numbers The service provider will give you the following information for identifying the ISDN line and devices.
Page 19: Telephone Switch Parameters
The following table contains the recommended provisioning for the three switches available in North America. When ordering your ISDN service, some of the following information (depending on your switch) will be needed. Provisioning AT&T 5ESS National ISDN DMS-100 Information w/custom software (NI-1) circuit switched circuit switched circuit switched B1 channel data &...
Page 20: How To Order Your Isdn Line
• Calling Line ID (CLID) also called Automatic Number Identification. EZ-ISDN 1 (also know as Capability U and recommended) includes: • Voice and data capability on both B-channels. The D-channel is used for signaling only. FlowPoint 100/128...
Page 21 Identification. • Additional voice features Note: FlowPoint supports this package, but voice features are only useful on models with POTS support. Important: Point-to-Multipoint service is preferred over Point-to-Point service since you get 2 DNs. Generic Package S is best suited for Point- to-Multipoint service.
Page 22 North America: AT&T: 1-800-222-7956 MCI: 1-800-MCI-ISDN Sprint: 1-800-736-1130 When ordering your long distance ISDN service, specify : • ISDN Circuit Switched Data capability (clear channel 64Kb) • Voice for both B-channels FlowPoint 100/128...
Page 23: Chapter 2. Installing Flowpoint Router Hardware
Internet Quick Start booklet Package Contents Inspection Be sure to inspect the equipment contained in this package prior to installation to ensure that the FlowPoint router has not been damaged during shipment. You should report any damage to the freight carrier. DO NOT...
Page 24: Hardware Installation Steps
Do not touch non-insulated telephone wires. Router Installation Location Select a suitable location for installing the FlowPoint Router. The router can be placed on a table or other horizontal surface. Provide sufficient space at the rear of the unit (a few inches) for proper air circulation. Before installation, ensure the unit is powered off.
Page 25: Step 1. Connect The Router To The Ethernet Lan
1. Connect the 10 Base-T Ethernet cable (yellow label marked “Ethernet 10 Base-T, Crossover”) to the RJ45 twisted pair Ethernet (TPE) jack marked 10 Base-T on the unit. 2. Connect the other end to the Ethernet board in your PC. stalling FlowPoint Router Hardware 13...
Page 26 1. Connect the 10 Base-T Ethernet cable (a standard category 5 TPE cable, NOT SUPPLIED) to the RJ45 twisted pair Ethernet (TPE) jack marked 10 Base-T on the unit. Connect the other end to the Ethernet board in your PC. FlowPoint 100/128...
Page 27: Step 2. Connect Analog Telephone Devices
Instruction: Connect one or more phone, fax, answering machine, or other local analog equipment to the POTS jacks on the back panel. You can attach multiple devices to one POTS jack using a splitter connector. stalling FlowPoint Router Hardware 15...
Page 28: Step 3. Connect The Router To An Isdn Line
FP 121 and FP 123 units and is “transparent” to the user. These models have only one ISDN U jack on the rear of the router. Outside North America, ISDN S/T interface models (FP 100 Series): Models FP 110 and FP 112 were designed for international (outside North America) markets where the NT1 is typically provided by the ISDN service provider.
Page 29 (See Appendix E). Note 2: Routers outside North America do not have an ISDN U interface connector. stalling FlowPoint Router Hardware 17...
Page 30: Step 4. Connect The Router To An Ac Power Source
During this test, channel lights will flicker. After successful completion of the POST and boot of router software, the lights will reflect ready status. Check the front panel of the FlowPoint router and you should see that: In North America: •...
Page 31: Chapter 3. Installing And Accessing The Configuration Manager
Quick Start guide and application instead. Important: There will be a few “unusual” situations where the Command Line Interface will have to be used to configure the FlowPoint router (instead of the Configuration Manager), as follows: • IP address initialization and router configuration for non-Windows-based platforms (such as Macintosh and UNIX) •...
Page 32: Hardware And Software Prerequisites
Winsock 1.1-compliant TCP/IP stack installed and running on your PC (included with Windows 95) Install the Configuration Manager To access the FlowPoint Configuration Manager, you will first configure your PC to obtain an IP address automatically, and then install the Configuration Manager.
Page 33: Install The Configuration Manager On Your Pc
Click the DNS Configuration tab and select Disable DNS. 5. In the TCP/IP Properties window, enable Obtain an IP address automatically by clicking the appropriate radio button. 6. Click OK. 7. Answer Yes to “Do you want to restart your computer?” Your computer will reboot.
Page 34: Access The Configuration Manager
Access the Configuration Manager 1. Click the Start button on your PC desktop. 2. Select Programs. 3. Select FlowPoint Configuration Manager. 4. Click the Configuration Manager icon. The following screen is the Configuration Manager’s main menu, before you connect to the router:...
Page 35: Chapter 4. Configuring The Router With The Configuration Manager
Chapter 4. Configuring the Router with the Configuration Manager Preconfiguration Steps Important Terminology You should familiarize yourself with the following terminology as it will be used throughout the configuration process. The diagram illustrates these key words/concepts. Target router: Router that you are configuring. Also referred to as local router.
Page 36: Important Routing Concepts
Each remote router ISDN WAN link may have local and remote WAN IP addresses and subnet masks depending on the method of IP addressing used. The IP routing table in the target router can be ‘seeded’ with addressing information for networks/stations beyond the remote router. FlowPoint 100/128...
Page 37 TCP/IP Route Addresses Static Seeding: If the router is to direct traffic to networks or stations beyond the remote router, the routing table in the target router can be ‘seeded’ with static IP routes. An IP route includes an IP address, subnet mask, and metric.
Page 38 The FlowPoint 128 runs in unnumbered mode or numbered mode, determined automatically. If unnumbered mode negotiation fails, numbered mode is attempted using the Ethernet LAN IP address as a default source WAN IP address.
Page 39 For numbered mode, consider the capabilities of the remote router as well as your requirements. Specify a Source WAN IP Address if the target router must be on the same subnetwork as the remote router. The following illustration is an example of a subnet (128.1.129.0) of Class B IP network (128.1).
Page 40 • a number of ticks (the number of ticks represents how much time the packet takes to reach the destination in units of roughly 1/20th of a second) FlowPoint 100/128...
Page 41 The target router’s routing information table must be seeded statically so that the target router dials out to the appropriate remote router when IPX traffic is targeted to network segments or servers beyond that remote router. After the link is established, RIP update packets will dynamically add to the target router’s routing information table.
Page 42: Collect Your Network Information
If you are using IP routing, you also need to decide if you will use Internet Firewall filtering. Names and Passwords Name and Password for the Target router You must choose a name and authentication password for the target router. They are used by a remote site to authenticate the target router. FlowPoint 100/128...
Page 43: Isdn Line Information
Names and Passwords for the Remote Router(s) For each remote router, you must have the router name and its authenti- cation password. They are used by this target router to authenticate the remote router. The name and password are used in both PAP and CHAP authentication.
Page 44 Check with your system administrator for details on whether the router must communicate in numbered or unnumbered mode and what addresses are required. The FlowPoint router is set to unnumbered mode by default. This enables numbered mode on the WAN interface.
Page 45 TCP/IP Remote Routes An IP route includes an IP address, subnet mask, and metric (a number representing the perceived cost in reaching the remote network or station). • TCP/IP Default Route A default route should be designated in the routing table for all traffic that cannot be directed to other specific routes.
Page 46 IPX network number. To determine this, consult with your network administrator. When you have only NetWare clients on your LAN, leave the default (802.2) selected as most clients support any type. The frame type choices are: 802.2 Default recommended by Novell FlowPoint 100/128...
Page 47: Configuration Steps
802.3 Other most common type For DEC, Intel, Xerox; this setting is also referred to as “Ethernet II”, and is rapidly becoming obsolete. Configuration Steps If you have collected the required information as described in the precedent section, you are ready to configure the router. Using the Configuration Manager, you will perform the following steps: 1.
Page 48 Note: If you change any of the following settings, you will need to reboot the router: System Settings: Ethernet IP IPX Address and options Bridging and Routing Controls: TCP/IP Routing IPX Routing Default Bridge Destination Remote Router: TCP/IP Route Addresses IPX Routes IPX SAPs Bridging Add or remove remote router entries FlowPoint 100/128...
Page 49: Step 1. Connect And Log Into The Target Router
Step 1. Connect and log into the Target Router This section assumes that you have already installed the Configuration Manager on your PC and know how to access it (if not, refer to Chapter 3, for details). Connect The router is shipped to the users with a default IP address that does not need to be changed *.
Page 50: Step 2. Target Router's System Settings
• Ethernet IP address • Ethernet IPX address (if applicable) • DHCP • Change the Login Password ⇒ Click System Settings from the main menu. The Name and Message fields are blank when you first configure the router. FlowPoint 100/128...
Page 51: Authentication Password
Target Name ⇒ Enter a router name in the field labeled Name. You must enter a system name for the target router. This name is sent to other routers during dial-up authentication. Space characters within the name are converted to underscores as the system name is a ‘word’ when exchanged with PAP/CHAP.
Page 52 “default route” on the LAN instead of the WAN. If this is used, then none of the entries in the remote router should have a default route specified. ⇒ Click OK to save the changes and exit the window. FlowPoint 100/128...
Page 53: Change Login Password
LAN. To determine this, consult with your network administrator. DHCP The FlowPoint router supports DHCP, and acts as a DHCP server. This allows hosts (PCs, etc.) to acquire initialization parameters (IP addresses, masks, domain names, etc.) from the router. DHCP is enabled by default.
Page 54: Step 3. Target Router's Isdn Settings
Telco Switch Type field. Select one of the appropriate switch: NTT (Nippon Telephone and Telegraph) KDD (Kokusai Denshin Denwa Co., Ltd.) AT&T 5ESS custom DMS-100 Northern Telecom custom NI1 National ISDN 1 (compliant switches) NET3 for European ISDN NET3SW for European ISDN NET3 Swiss-variant...
Page 55 Note 1: SPIDs do not apply to NTT, KDD, and NET switch types. Note 2: Outside North America, SPIDs are not implemented. Auto SPIDs detection The FlowPoint 128 features an auto SPIDs detection program that attempts to collect telephone-related information automatically. In most cases, the telephone information will be detected successfully.
Page 56: Step 4. Remote Routers Database
You must now enter information about all the remote routers to which this (local/target) router may connect on the Wide Area Network (WAN) into the router’s remote routers database. The remote router information includes: • Dial-up settings • Security • Bridging specifications FlowPoint 100/128...
Page 57 • TCP/IP route addressing and protocol controls • Remote IPX route services (IPX Routes - IPX SAPs) ⇒ Click Remote Routers from the main menu. This will open the Remote Router Database window. Add, delete, modify, enable/disable an Entry Add a New Remote Router Before you enter your first remote router, the Remote Router field is blank.
Page 58: Dial Settings
After adding a router to the remote router database, you can then enter additional information about the router. ⇒ Click Dial Settings. This next window allows you to set ISDN phone numbers for the remote router as well as control bandwidth management. FlowPoint 100/128...
Page 59 (if the maximum links value has been set to 2). Both channels are utilized until the bandwidth utilization drops below the threshold for 5 seconds, then the second channel is dropped. ⇒ Set a number from 0 to 100 in the field Utilization Threshold. onfiguring the Router with the Configuration Manager...
Page 60: Security Information
The authentication protocol is the minimum security level that the target router must use when communicating with the remote router. This protocol level is checked during security negotiation. The FlowPoint 128 will always attempt to negotiate CHAP, the highest level of security possible.
Page 61 Note: The authentication process occurs regardless of whether a remote router has dialed in or the target router is dialing out, and even if the remote end does not request authentication. Authentication is a bi- directional process, where each end can authenticate the other using the protocol of its choice (provided the other end supports it).
Page 62 Refer to the section Important Routing Concepts page 24 to determine if you need to seed the routing table and what information is required. ⇒ To seed the routing table, you will enter the TCP/IP Route Addresses into the table using this window. FlowPoint 100/128...
Page 63 This window displays a list of each network IP address with the corresponding subnet mask, and metric. The metric is a number between 1 and 15 that indicates the perceived cost in reaching the remote network or station. ⇒ To add a new entry, click Add, enter the IP address, subnet mask and metric in the small window displayed and click OK.
Page 64 Ask your network administrator to determine if you need to seed the routing table and what information is required. IPX Routes To seed the routing table, you will enter IPX Route Addresses using this window. FlowPoint 100/128...
Page 65 This window displays a list of each IPX Network Number with the corresponding Hop Count and number of Ticks. The IPX routes entered here may be to an internal or external network number depending upon how the router is being used. The Hop Count is a number greater than 1 representing the number of routers that must be passed through to reach the network number.
Page 66 Note: This information is available from your network administrator. ⇒ Seed the table with the SAP information of the primary logon server on the remote network. All other SAPs will be learned automatically. This entry is used for spoofing. FlowPoint 100/128...
Page 67: Step 5. General Bridging And Routing Controls
⇒ You can modify the WAN Network Number by clicking Modify. Enter the 8-character hexadecimal network number for the WAN link and click OK. Note: Only one router needs to define this. The other router will learn this. Step 5. General Bridging and Routing Controls ⇒...
Page 68: Step 6. Store The Configuration
If you do not save the configuration to FLASH, the configuration is lost upon reboot or power down of the router. Step 7. Reboot the Router and PC After storing the configuration, you will be asked if you wish to reboot the router. FlowPoint 100/128...
Page 69: Step 8. Verify The Router Configuration
⇒ Click Yes to confirm. A message window will inform you that router rebooting is occurring. ⇒ Click Exit to leave the Configuration Manager. If you are using IPX routing, bridging, or DHCP, you may need to also reboot PC clients so they can locate the new network segment or settings. Step 8.
Page 70 When you attempt to access the server, the router will dial out to the remote router using the ISDN line. If you cannot access the remote server: • Check that the local Ethernet LAN IPX network number is correct. FlowPoint 100/128...
Page 71: Step 9. Disconnect From The Router
• Verify that the WAN link network number is the same as the remote WAN link network number. • Check cable connections and pinouts. • Verify that the IPX Routes and IPX SAPs you have specified are correct. If you cannot contact the remote router, run the Port Monitor to check the status of the ISDN channels.
Page 72: Sample Configuration
SOHO only one IP address. The following diagram and Network Information Worksheets show configuration of router SOHO at the small office. Note: Blank Network Information Worksheets are available to fill in information for your own configuration in Appendix C. FlowPoint 100/128...
Page 73 SAMPLE NETWORK DIAGRAM Small Office SOHO (Target Router) Central Site HQ onfiguring the Router with the Configuration Manager...
Page 74 Use defaults, but add: DHCP Settings DNS Domain Name myISP.com DNS Server 192.168.200.1 WINS Server address 172.16.0.2 ISDN Settings ISDN SPID#1 0555100001 ISDN Switch ISDN SPID#2 0555300001 ISDN Directory Number #1 5551000 ISDN Directory Number #2 5553000 NI-1 ISDN Switch Type FlowPoint 100/128...
Page 75 REMOTE ROUTER ENTRY: HQ Configuration Item Setting Section Remote Routers ISDN Phone #1 (11 digits) 18005552000 Dial Settings ISDN Phone #2 (11 digits) 18005554000 Inactivity Timeout Maximum Links Minimum Links Utilization Threshold Bandwidth Direction Input and Output Minimum Authentication None Remote Routers Security Disable Authentication...
Page 76 Source WAN IP Address and Not required Subnet Mask* Remote WAN IP Address and Not required Subnet Mask* * Used only in PPP numbered mode of addressing Note: One chart for each remote router in the remote router database FlowPoint 100/128...
Page 77: Names And Passwords Example
BRIDGING AND ROUTING CONTROLS Configuration Item Setting Section Bridging / Routing Default Remote for all dial outs TCP/IP Routing On/Off IPX Routing On/Off Internet Firewall On/Off Names and Passwords Example In the sample configuration provided, the small office SOHO communicates with the central site HQ and the Internet Service Provider ISP.
Page 78 Names & passwords Names & passwords Names & passwords configured in configured in configured in SOHO Router HQ Router ISP Router System Name SOHO System Password SOHOpasswd HQpasswd ISPpasswd Remote Router HQpasswd SOHOpasswd SOHOpasswd Database ISPpasswd FlowPoint 100/128...
Page 79: Chapter 5. Configuring Advanced Features
Lock the ISDN line speed at 56 Kb/s Dynamic Host Configuration Protocol (DHCP) The FlowPoint router supports DHCP, and acts as a DHCP server itself, allowing hosts (PCs, etc.) to acquire initialization parameters (IP addresses, masks, domain names, etc.) automatically. These initialization parameters are collectively called the lease and are valid for a certain amount of time (usually one week).
Page 80 DHCP. 9. You now need to run the Configuration Manager to enter the DNS and a domain name into the router. On the next boot , the PC will learn the DNS and Domain Name from the router. FlowPoint 100/128...
Page 81 DHCP Configuration instructions for the router Important: Please note that this feature will be available in the next release. The following configuration instructions are intended for users who are primarily configuring their router for Internet access. Note: If your company already has a DHCP server, be sure to disable DHCP on the router.
Page 82: Network Address Translation (Nat)
Important: Make sure that IP routing is enabled. ⇒ From the Configuration Manager’s main menu, click Remote Routers, and then TCP/IP Route Addresses. ⇒ In the TCP/IP Routes window, check the Enable Address Translation box to enable NAT. FlowPoint 100/128...
Page 83: Ip Routing Controls (Rip)
IP Routing Controls (RIP) You can configure the router to send and receive RIP (Routing Information Protocol) packet information to and from, respectively, the remote router. RIP is a protocol used by some routers to exchange IP routing information so that the local site will ‘learn’...
Page 84: Caller Id Security
This feature is used to cause ISDN phone charge billing to the local router. Dial-Back can be enabled, disabled, or enabled to only occur when the remote router calls first. When Dial-Back is configured, the local router’s call delay FlowPoint 100/128...
Page 85 timer setting must allow for disconnect and dial back; the defaults are 30 seconds for the U.S., and 90 seconds for Europe and Japan. Dial-Back prerequisites In order for ISDN Dial-Back to work, the following features have to be enabled: •...
Page 86: Analog Phone Settings
B-channel. Note: This default setting can be changed using the Command Line Interface but not the Configuration Manager. Refer to Appendix D for instructions to access the Command Line Interface. Directory Phone Number 555-1111 Directory Phone Number 555-1112 FlowPoint 100/128...
Page 87 Phone usage and data preemption Call preemption allows you to give voice calls priority over data calls: a voice call (depending on the configuration options) will cause a disconnect of a data call on an ISDN B-channel. Default: The default configuration is for both incoming and outgoing voice calls to preempt data (Always option).
Page 88 Set POTS Interface Analog Mode ⇒ In ISDN Settings, click Analog Phones. In the Analog Phones Setting window, you may select one of these three options: • Dial • Answer • Both (Answer and Dial are the default) FlowPoint 100/128...
Page 89: Lock Line Speed At 56Kb/S
Data Preemption ⇒ In ISDN Settings, click Analog Phones. In the Analog Phones Setting window, choose one data preemption option for each line: • Always • Incoming Calls • Outgoing Calls • Never Automatic Preemption ⇒ In ISDN Settings, click Analog Phones. In Analog Phones Setting, you can select one of the following Automatic Preemption options: •...
Page 90 ⇒ To lock the ISDN line at 56,000 bits per second, click ISDN Settings from the Configuration Manager’s main menu. ⇒ Click ISDN Switch. ⇒ Put a check mark in the Line speed locked at 56Kb/s box to enable this option. FlowPoint 100/128...
Page 91: Chapter 6. Management Tools
Chapter 6. Management Tools This chapter describes tools designed to simplify file system management, software maintenance, and data traffic monitoring. These tools comprise: • Terminal Window • Port Monitor • Upgrade/Backup • Reboot from Network • Setting an IP Address with the Telephone ⇒...
Page 92 In the terminal window, enter the following commands to set, save, and verify the router’s LAN address and enable IP routing: login admin (admin is the default password) eth ip addr x.x.x.x y.y.y.y where: x.x.x.x (IP address) y.y.y.y (subnet mask for the router’s LAN connection) Ex: 192.168.254.254 255.255.255.0 FlowPoint 100/128...
Page 93: Port Monitor
Note: Please refer to Appendix F, Subnetwork Tables, or ask your network administrator to determine which addresses are valid. eth list (This command lists the settings for the Ethernet LAN IP address and subnet mask as well as the port number) save reboot Close the terminal window.
Page 94 Display: When an ISDN B-channel is connected, the inbound and outbound bandwidth utilization of the channel is displayed. A vertical bar across the channel shows the average utilization (0-100%) and the bar length shows an instantaneous sample. The remote router name is also displayed.
Page 95: Upgrade/Backup
Port Monitor Options Several monitoring options are available with the ISDN Monitor. ⇒ Click Options and select the appropriate feature. For example, under Set IP Address, you can enter the IP address of a different router that you wish to monitor. Remember that you can have several port Monitors opened at the same time to monitor different routers.
Page 96 Note: It is recommended that you back up all of your existing configuration files before resetting the defaults in your router. TFTP A TFTP utility, necessary to perform Backup and Upgrade, is integrated into the Configuration Manager, but can also be used as a stand-alone application. FlowPoint 100/128...
Page 97: Reboot From Network
Rebooting from the network will upload the file you have specified into the router and execute it. Note 1: KERNEL.100 is the default file and is installed under the default directory C:\CFGMGR or wherever you may have installed the Configuration Manager.
Page 98: Setting An Ip Address With The Telephone
Manager’s main menu and then click Reboot from Network. A new window will appear and let you select the file to boot from, in the file name box. KERNEL.100 is the default file. ⇒ Click OK to enable your choice.
Page 99 Example: The IP address you want to enter is: 172.168.254.178 (its associated mask is 255.255.255.0; see step 6 ). a. Enter 172: wait until you hear a new tone. b. Enter 168: wait until you hear a new tone. c. Enter 254: wait until you hear a new tone. d.
Page 100 FlowPoint 100/128...
Page 101: Chapter 7. Flowpoint Feature Descriptions
With this protocol, options such as security and network protocols can be negotiated over the connection. The FlowPoint 128 supports synchronous PPP over the ISDN port. FlowPoint Feature Descriptions...
Page 102: Pap And Chap Security
ISDN ISDN provides an inexpensive switched digital access to remote sites. The ISDN BRI standard provides for: • Two high-speed 64Kbps bearer (B) channels used for voice or data connections FlowPoint 100/128...
Page 103: Telephone Switch Support
The FlowPoint 128 supports one ISDN BRI line and either or both of the B-channels for transferring data. Voice is transferred using either B-channel. If the two B-channels are used for separate connections, each provides up to 64Kbps transfer rates.
Page 104: Bridging And Routing
FlowPoint 128 Bridging and Routing The FlowPoint 128 can operate as a bridge, as a router, or as both (sometimes called a brouter). The router will operate as a router for network protocols that are supported when routing is enabled. The router will operate as a bridge when bridging is enabled.
Page 105: Ieee 802.1D Bridging
MAC address information to bridge the packet. Operation of the FlowPoint 128 is influenced by routing and bridging controls and filters set during router configuration as well as automatic spoofing and filtering performed by the router. General IP or IPX routing, and routing or bridging from/to specific remote routers are controls set during the configuration process.
Page 106: Ipx Routing
WAN which have a source IP address recognized as a local LAN address. Note: Most routers’ Firewall implementations protect against one form of intrusion. The built-in protection Firewall of the FlowPoint router does not FlowPoint 100/128...
Page 107: Bridge Filtering
(This feature is configured through the Command Line Interface.) Bandwidth Optimization Features The FlowPoint 128 provides a number of features to maximize throughput and minimize usage of WAN resources. Data Compression The router supports data compression of up to 4:1 allowing data transfer rates over an ISDN line at up to 512Kbps.
Page 108: Pots Analog Line Interface
Simple Network Management Protocol (SNMP) The FlowPoint 128 provides SNMP agent support and support for standard as well as Enterprise Specific MIBs. SNMP is also used internally for configuration of the router. The active SNMP agent within the router accepts SNMP requests for status, statistics, and configuration updates.
Page 109: Network Address Translation (Nat)
Any of the available TCP/IP packages containing the TELNET application can be utilized. Refer to the FlowPoint User’s Guide for more information on the Command Line Interface. A special feature, History Log, described on page 106, allows the redirection of all console output (including notifications that would only appear at the console terminal) to any TELNET session.
Page 110: Windows Gui Configurator
Windows GUI Configurator A Microsoft® Windows™-based program, the FlowPoint Configuration Manager, is provided for configuring the FlowPoint 128. This Windows GUI point-and-click configurator is described in the chapter Installing and Accessing the Configuration Manager. A Winsock-compliant TCP/IP stack must be installed on your PC to run the Configuration Manager.
Page 111: Chapter 8. Troubleshooting
Power light is off • Check that the power cord is firmly plugged into the back panel of the FlowPoint 128 router and the other end into an active AC wall or power strip outlet. • Check that the power switch is turned on.
Page 112: Problems With The Terminal Window Display
Verify that the RS232 device attached to the console is configured as a ‘DTE’. If not, a crossover or null modem adapter is required. Problems with the factory configuration • Compare the FlowPoint 128 router configuration with your FlowPoint 128 router order. Check the following items: •...
Page 113: Investigating Software Configuration Problems
• Verify that the model number is correct (displayed during the boot procedure). The model number (and serial number) is also displayed on the main window of the Configuration Manager. Investigating Software Configuration Problems Problems connecting to the router If you cannot connect your PC to the target router for configuration: •...
Page 114: Problems Accessing The Remote Network
If Bridging • Check that the Bridging Default Destination has been set. • Check that bridging to/from the remote router is set on. • Be sure to reboot if you have made any bridging destination or control changes. FlowPoint 100/128...
Page 115: Problems Dialing
If TCP/IP routing • Check that TCP/IP Routing has been set on and is enabled at the remote end. • Check that the IP address of the LAN beyond the remote router is correct, as well as the associated subnet mask. •...
Page 116: Problems With Bandwidth Management
Check that there are two phone numbers to the remote router. Both ISDN channels are always used for traffic on connection to the remote router • Verify that the bandwidth threshold is set > 0%. • Check maximum and minimum link settings. Diagnosis Tools FlowPoint 100/128...
Page 117: Troubleshooting Help File
This Troubleshooting file is also available as a freestanding application in the FlowPoint directory. ⇒ To access it, click the Start button in the lower left corner of your PC, click Programs, FlowPoint Configuration Manager, and double-click Troubleshooting. ISDN Q.931 Cause Values ISDN link level error messages include the Q.931 cause value.
Page 118: History Log
Remote System, and enter the router’s IP address. Click Connect. If accessing the logging utility through the Configuration Manager, select Tools and Terminal Window (the console cable is required). 2. Log in with your administration password into the router (e.g. “admin”). FlowPoint 100/128...
Page 119: Using Leds
Before contacting Technical Support, gather the following information: · Description of the problem, onset, duration, and affected components. · List of all FlowPoint 128 models, serial numbers, and the date you purchased the products. · Level and success of the Power-On-Self-Test.
Page 120 Technical support, repair services, and spare parts are available through your FlowPoint Distributor. Otherwise, FlowPoint can provide assistance in the U.S. FlowPoint Distributors are available to provide those services in many countries outside the U.S. Warranty repairs must be accompanied by dated proof of purchase.
Page 121: Appendix A. Software Specifications
Appendix A. Software Specifications TCP/IP with RIP 1, RIP 2 Routing IPX with RIP/SAP Transparent Bridging (802.1D) Bridging Supports fully meshed or point-to-point topologies Point-to-Point Protocol (PPP) Single Link or Multi- Wide Area Protocols Link (MLP) for ISDN, PPP over dial-up ISDN BRI (Q.921/Q931) Dial-on-Demand, Bandwidth-on-Demand, split Bandwidth Optimization...
Page 122 FlowPoint 100/128...
Page 123: Appendix B. Hardware Reference
Appendix B. Hardware Reference Model features and numbers The FlowPoint 128 contains: • One Ethernet port • One RS232 asynchronous console port • One ISDN Basic Rate Interface (BRI) port (with built-in U interface) • Models 112 and 123 support 2 analog device ports for POTS (Plain Old Telephone Service) •...
Page 124: Front Panel
Front Panel The front panel displays the activity of the FlowPoint 128 router. LED Functions INDICATOR DESCRIPTION Green light indicates that power is applied to the unit Indicates transmit activity on the Ethernet connection LINE LINE D-channel activity CH1 B-channel activity...
Page 125: Rear Panel
NT1 State NT1 State Condition (only for models with internal U interface) Not connected to central office or error condition U interface activation attempt between NT1 and central office Fast blinking U interface active, NT1 negotiating with S/T interface Slow blinking U interface active Rear Panel The rear panel contains all Ethernet, ISDN, console and power interfaces.
Page 126: Models 121 And
ISDN WAN Connection The FlowPoint 128 provides one ISDN BRI port. ISDN allows fast dial setup and tear down with high-speed data transfer rates. ISDN connectivity is through an 8-pin RJ45 U or S/T jack on the rear of the unit. Models 121 and 123 provide a U interface.
Page 127: Port Descriptions
Port Descriptions Ethernet 10 Base-T Port Pin Number Signal Name Twisted pair transmit + Twisted pair transmit - Twisted pair receive + Ground Ground Twisted pair receive - Ground Ground ISDN Port Pin Number U Loop Interface Not connected Not connected Not Connected Transmit/receive Transmit/receive...
Page 128: Console Cable Adapter Descriptions
Hardware Specifications WAN Interface One ISDN BRI (w/built-in U or S/T interface) One Ethernet port, 10 Base-T (TPE RJ45) LAN Interface 2 RJ11 connectors, REN = 4,100 feet max. of line POTS Interface RS232 Console Interface.(RJ45) Other Interfaces AC Power Connector...
Page 129 Appendix C. Network Information Worksheets To configure the target router, you need to fill out: • One target router chart for the target router and…. • One remote router chart for each remote router to be entered into the remote router database If you are setting up both ends of the network: You will need a mirror image of the information listed below for configuring the router on the other end of the ISDN link.
Page 130 ISDN Settings ISDN Switch ISDN SPID #2 …………………………… ISDN DN #1 …………………………… ISDN DN #2 …………………………… ISDN Switch Type …………………………… ISDN Settings Use defaults, but add: DHCP Settings DNS Domain Name ……………………………… DNS Server ………………………………. WINS Server Address ………………………………… FlowPoint 100/128...
Page 131 REMOTE ROUTER: …………………………………………………… Note: One chart for each remote router in the remote router database Configuration Item Setting Section Remote Routers ISDN Phone #1, Phone #2 …………………………. Dial Settings Inactivity timeout ………………………….. Maximum Links ………………………….. Minimum Links ………………………….. Utilization Threshold …………………………..
Page 132 BRIDGING AND ROUTING CONTROLS Configuration Item Setting Section Default Remote Bridging ……………………………. Bridging/ Destination Routing TCP/IP Routing On/Off ……………………………. ……………………………. Internet Firewall On/Off ……………………………. IPX Routing On/Off FlowPoint 100/128...
Page 133: Why Use The Command Line Interface
Appendix D. Accessing the Command Line Interface (CLI) Why use the Command Line Interface? You will need to connect the router to the PC in order to access the Command Line Interface when the Configuration Manager (CM, user-friendly configuration software) is not compatible with certain platforms, cannot be used.for complex configuration tasks, or if you initially experience trouble connecting to the router.
Page 134: Connecting The Router To The Pc
2. If you are connecting directly to a workstation, attach the DB9 adapter to the other end of the cable and connect that end to your workstation. Note: Pinouts for the RJ45 connector are provided in the chapter Appendix B, Hardware Reference. FlowPoint 100/128...
Page 135: Accessing The Command Line Interface
Accessing the Command Line Interface The Command Line Interface is available at all times once you have installed the router’s hardware, connected the PC with a terminal emulation session (or ASCII) session, and powered the unit on. For specifics regarding the CLI commands, refer to Command Line Interface guide (provided on diskette 3).
Page 136 2. Click the Start button located in the lower left corner of your PC desktop, click Windows Explorer, Windows, and TELNET.EXE. 3. Select Connect and Remote System from the menu. 4. In the Connect window, enter the router’s IP address. Click Connect. FlowPoint 100/128...
Page 137: Configuration Switches Settings
Appendix E. Changing Configuration Switches The configuration switches are located under the label CONFIG on the rear panel of the router. You might need to alter the configuration switches for: • Upgrading software • Troubleshooting with a qualified service representative •...
Page 138: Appendix F. Subnetwork Tables
.129 - .254 254 (+ 1 router) 255.255.255.0 FFFFFF00 .1 - .254 Note 1: the router should be the lowest address in the given range. Note 2: the mask 255.255.255.252 is legal, but it only provides for 2 addresses. FlowPoint 100/128...
Page 139: Glossary
Glossary 10 Base-T IEEE 802.3 standard for the use of Ethernet LAN technology over unshielded twisted pair wiring, running at 10Mbps. Address Resolution Protocol. An Internet protocol used to bind an IP address to Ethernet/802.3 addresses. ASCII American Standard Code for Information Interchange. 8-bit code for character representation.
Page 140 IP address that is assigned by the Internet provider and which may change with each connection. EtherTalk AppleTalk protocols running on Ethernet. Filter Feature to control the flow of data based on protocol or bridge information. Filters can be specific to allow data through or prevent transmission. FlowPoint 100/128...
Page 141 Firewall A combination of techniques used to protect one network from unknown networks and users on the outside. Firewalls can filter or block traffic and act as a management and network security point where all traffic can be scrutinized. Graphical User Interface. It allows to communicate with the computer through pull-down menus and icons.
Page 142 Network Terminator 1. Termination of the ISDN line at the end user’s side of the connection. Open System Interconnection. An international standard developed by ITU (formally CCITT) and ISO (International Standards Organization) to facilitate data networking multi-vendor interoperability. The OSI Reference Model defines seven layers, each providing specific network functions. FlowPoint 100/128...
Page 143 Packet A piece of information sent across the network that includes a header and usually user data. Ping An echo message, available within the TCP/IP protocol suite, sent to a remote node and returned; used to test the accessibility of the remote node. POTS Plain Old Telephone Service referring to standard analog telecommunication.
Page 144 Transmission Control Protocol/Internet Protocol. Refers to a set of Internetworking protocols developed by the U.S. Department of Defense that define a two level layered approach for interoperability. TCP provides a connection-oriented transport layer ensuring end-to-end reliability in data FlowPoint 100/128...
Page 145 transmission. IP provides for network layer connectivity.using connectionless datagrams. TELNET Internet standard protocol for remote terminal emulation that allows a user to remotely log in to another device and appear as if directly connected. Ticks The number of ticks represents how much time the packet takes to reach the destination in units of roughly 1/20th of a second.
Page 146 FlowPoint 100/128...
Page 147: Index
Index 10 Base-T, 113 cables supplied, 16, 17, 18 call preemption, 75 Caller ID, 72, 73 change IP address AC power, 113 using the Command Line Interface, connecting to, 18 advanced features, 67 using the phone, 86 analog phone settings, 44, 74 CHAP, 31, 39, 63, 64, 90, 102, 109, analog services 119, 127...
Page 148 12 rear panel, 113 specifications, 116 data calls, 75 help file, 105 data compression, 48, 95 history log, 106 data preemption, 75 hop count, 53 data transfer data compression, 95 ISDN, 91 default gateway, 40 in-band signaling, 5 FlowPoint 100/128...
Page 149 Internet connection, 2 service providers, telephone Internet Firewall, 55 switches, 91 IP address, 80, 86 service, connecting, 16 IP address change, 80 settings, 42 IP address sharing, 70 support for, 91 IP default gateway, 40 switch types, 42 IP routing traffic direction bandwidth, 48 setting on/off, 120 U Interface...
Page 150 71, 93, 109 POTS WAN RIP settings, 52, 71 default settings, 74 router names line configuration, 75 usage, 30 port description, 116 router's front panel, 112 preemption rules, 76 router's rear panel, 113 setting an IP address, 86 routing FlowPoint 100/128...
Page 151 99 system name, 38, 39 Q.931 cause values, 105 software configuration, 101 TCP/IP routing, 103 terminal window display, 100 target system settings, 38 using LEDs, 107 target WAN IP address, 26 twisted pair Ethernet TCP/IP Routes, 50...
Page 152 115 voice calls, 75 U Interface hardware reference, 113 installation, 16 WAN RIP settings, 52 models, 111 watchdog frames unnumbered mode, PPP, 26 spoofing, 94 upgrade tool, 84 wiring upgrading files, 84 cautions, 11 FlowPoint 100/128...

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128

FlowPoint 100 User Manual

Chapter 1. ISDN and Ordering Issues

Chapter 2. Installing Flowpoint Router Hardware

Chapter 3. Installing and Accessing the Configuration Manager

Chapter 4. Configuring the Router with the Configuration Manager

Chapter 5. Configuring Advanced Features

Chapter 6. Management Tools

Chapter 7. Flowpoint Feature Descriptions

Chapter 8. Troubleshooting

Appendix A. Software Specifications

Appendix B. Hardware Reference

Appendix F. Subnetwork Tables

Quick Links

Troubleshooting

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Questions and answers

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Table of Contents