Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for Guardian voip telephone
Summary of Contents for Guardian voip telephone
-
Page 1: Voip Telephones
Industrial Communications Worldwide VoIP Telephones Setup & Configuration P007402 Rev. B 120620 7/4/2012 2:36 PM 7552 - 10th Street N.E. Calgary, Alberta, Canada T2E 8W1 Ph: 403.258.3100 \ email:info@guardiantelecom.com \ www.guardiantelecom.com... - Page 2 Guardian Telecom Inc. provided under the terms of an agreement between Guardian Telecom Inc. and the recipient of this manual, and their use is subject to that agreement and its terms.
- Page 3 Setup & Configuration VoIP Telephones IMPORTANT Installation Step It is important to register this VoIP product with Guardian Telecom to ensure it has the most current version of software and to receive notification of software updates. Registering Your VoIP Product To register your VoIP product send an email to info@guardiantelecom.com.
-
Page 4: Important Safety Instructions
Guardian Telecom Inc. Setup & Configuration VoIP Telephones Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Install in accordance with the manufacturer’s instructions. 6. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. -
Page 5: Table Of Contents
Guardian Telecom Inc. Setup & Configuration VoIP Telephones Table of Contents Typical System Installation ..................7 Operation........................7 Supported Protocols ....................7 Supported SIP Servers ....................7 Getting Started ......................8 Configure the Telephone Parameters................. 8 6.1. Telephone Web Page Navigation..............9 6.2. - Page 6 Guardian Telecom Inc. Setup & Configuration VoIP Telephones Tables Table 1 - Factory Default Settings ..................8 Table 2 - Telephone Web Page Navigation.................9 Table 3 - Home Page Overview ..................11 Table 4 - Device Configuration Parameters ..............13 Table 5 - Network Configuration Parameters ..............15 Table 6 - SIP Configuration Parameters................17...
-
Page 7: Typical System Installation
SIP (Session Initiation Protocol) ● HTTP Web-based configuration ● Provides an intuitive user inte rface for easy system configuration and verification of a VoIP Telephone. CP Client ● Dynamicall y assigns IP addresses in addition to the option to use static addressing. -
Page 8: Getting Started
The Discovery Utility is supplied on a CD and needs to be installed manually. To access a VoIP phone for programming: • Install the Guardian Discovery Utility onto the network server or SIP server. • Start the Utility by double clicking the icon. -
Page 9: Telephone Web Page Navigation
Guardian Telecom Inc. Setup & Configuration VoIP Telephones 6.1. Telephone Web Page Navigation Table 2 shows the navigation buttons that you will see on every Telephone web page. Web Page Item Description Link to the Home page. Link to the Device Configuration page. -
Page 10: Log In To The Configuration Home Page
Utility” to detect all VoIP devices on the network. When opened the Discovery Utility scans the network for VoIP devices, specifically Guardian VoIP devices. Individually select the device and launch the browser. Another method to obtain the IP address is to press the RESET switch for approximately one second. The phone will speak the address through the handset earpiece. -
Page 11: Table 3 - Home Page Overview
Guardian Telecom Inc. Setup & Configuration VoIP Telephones Web Page Item Description Device Settings Device Name: Shows the device name. Change Username: Type in this field to change the username. Change Password: Type in this field to change the password. -
Page 12: Configure The Device Parameters
Guardian Telecom Inc. Setup & Configuration VoIP Telephones 6.3. Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. See Figure 4. Figure 4 - Device Configuration Page 2. On the Device Configuration page, you may enter values for the parameters indicated in Table 4. -
Page 13: Table 4 - Device Configuration Parameters
Guardian Telecom Inc. Setup & Configuration VoIP Telephones Web Page Item Description The volume settings describe the volume set on reboot. The user can change the volume by using the up and down arrows, but this change is temporary and the Volume Settings volume will be reset when the device is rebooted. -
Page 14: Configure The Network Parameters
Guardian Telecom Inc. Setup & Configuration VoIP Telephones 6.4. Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 5). Figure 5 - Network Configuration Page 2. On the Network Configuration page, enter values for the parameters indicated in Table 5. -
Page 15: Table 5 - Network Configuration Parameters
Guardian Telecom Inc. Setup & Configuration VoIP Telephones Web Page Item Description Stored Network Settings Shows the settings stored in non-volatile memory. This setting is used to configure the device to use the static IP address configured below or to fetch its address from a DHCP server on the network. -
Page 16: Configure The Sip Parameters
1. Click SIP Config to open the SIP Configuration page (Figure 6). Note: Guardian VoIP telephones are compatible with most SIP servers. Figure 6 - SIP Configuration Page 2. On the SIP Configuration page, enter values for the parameters indicated in Table 6. -
Page 17: Table 6 - Sip Configuration Parameters
Guardian Telecom Inc. Setup & Configuration VoIP Telephones Table 6 - SIP Configuration Parameters Web Page Item Description When this option is enabled, the device will initialize the SIP engine Enable SIP Operation: and try to register with a SIP server or listen for incoming SIP connections. - Page 18 Guardian Telecom Inc. Setup & Configuration VoIP Telephones Autodial Settings Enter the speed dial extension that is to be used when the user Keypad AD presses the Ml button. Password for Keypad AD extension. If authentication is not configured on the SIP server, this field should be blank.
- Page 19 Guardian Telecom Inc. Setup & Configuration VoIP Telephones THIS PAGE INTENTIONALLY LEFT BLANK Page 19...
-
Page 20: Configure The Nightringer Page
Guardian Telecom Inc. Setup & Configuration VoIP Telephones 6.6. Configure the Nightringer Page Click the Nightringer button to open the Nightringer Configuration page (Figure 7). On the Nightringer Configuration page you may enter values for the parameters indicated in Table 7. -
Page 21: Table 7 - Nightringer Configuration Parameters
Guardian Telecom Inc. Setup & Configuration VoIP Telephones Web Page Item Description When the nightringer is enabled, the device will attempt to register a second extension with the SIP server. Any calls made to this extension Enable Nightringer will play a ringtone. -
Page 22: Configure The Audio Parameters
Guardian Telecom Inc. Setup & Configuration VoIP Telephones 6.7. Configure the Audio Parameters 1. Click Audio Config to open the Audio Configuration page (Figure 8). Figure 8 - Audio Configuration Page Page 22... -
Page 23: Table 8 - Audio Configuration Parameters
'9' corresponds to the spoken word “nine.” Dot: Corresponds to the spoken word “dot.” (24 character limit) Corresponds to the message “This is the Guardian IP telephone Audio test: test message...” (200 character limit) Corresponds to a simple tone that is unused by default (24 Page tone: character limit). -
Page 24: User-Created Audio Files
Guardian Telecom Inc. Setup & Configuration VoIP Telephones 6.7.1. User-created Audio Files User created audio files should be saved in the following format: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono, 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 9 through Figure 11. -
Page 25: Figure 11 - Wav (Microsoft) Signed 16 Bit Pcm
Guardian Telecom Inc. Setup & Configuration VoIP Telephones When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 11 - WAV (Microsoft) signed 16 bit PCM Page 25... -
Page 26: Configure The Event Parameters
Guardian Telecom Inc. Setup & Configuration VoIP Telephones 6.8. Configure the Event Parameters Click the Event Config button to open the Event Configuration page (Figure 12). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. -
Page 27: Table 9 - Event Configuration
User-Agent: Guardian 1.0.0 Content-Length: 201 Content-Type: application/x-www-form-urlencoded <7xml version=’l .0,’ encoding=’lSO-8859-1 ‘7> <guardian NAME=Guardian VoIP Device MAC=’0020f70015b6’> <event>CALL_ACTlVEdeient> </guardian> Enable Call When this option is enabled, an event will be sent to the remote server when a call is terminated. - Page 28 Host: 10.0.3.79 User-Agent: Guardian 1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <7xml version=”l .0” encoding=”ISO-8859-1 “7> <guardian NAME=’Guardian VoIP Device’ MAC=’0020f70015b6’> <event>RE LAY_ACTI VATEDdevent> </guardian> Enable Relay When this option is enabled, an event will be sent to the remote server Deactivated Events: when the relay is deactivated.
- Page 29 User-Agent: Guardian 1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <‘?xml version=”l .0” encoding=”ISO-8859-1 “7> <guardian NAME=’Guardian VoIP Device’ MAC=’0020f70015b6’> <event>l NPUT4</event> </guardian> Enable 60 Second When this option is enabled, an event will be sent to the remote server every 60 seconds.
-
Page 30: Configure The Autoprovisioning Parameters
Guardian Telecom Inc. Setup & Configuration VoIP Telephones 6.9. Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page (Figure 13). Figure 13 - Autoprovisioning Configuration Page Page 30... -
Page 31: Table 10 - Autoprovisioning Configuration Parameters
Guardian Telecom Inc. Setup & Configuration VoIP Telephones 2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Table 10. Web Page Item Description Autoprovisioning Enable Autoprovisioning: When this option is enabled, the device will try to fetch an autoprovisioning file from a remote server. -
Page 32: Figure 14 - Upgrade Firmware Page
Guardian Telecom Inc. Setup & Configuration VoIP Telephones Figure 14 - Upgrade Firmware Page Web Page Item Description File Upload Firmware Version: Shows the current firmware version. Browse… Select a firmware file on your system to load to the device. - Page 33 Guardian Telecom Inc. Setup & Configuration VoIP Telephones THIS PAGE INTENTIONALLY LEFT BLANK Page 33...
-
Page 34: 6.10. Advanced Configuration (Debug) Page
Guardian Telecom Inc. Setup & Configuration VoIP Telephones 6.10. Advanced Configuration (Debug) Page In addition to the visible webpages (web based utility) there is a hidden page for advanced features and troubleshooting. This page is reached by manually changing the URL. -
Page 35: Table 12 - Advanced Configuration
Guardian Telecom Inc. Setup & Configuration VoIP Telephones Web Page Item Description Misc Config This changes the verbosity of the logging application status as it runs. Boards ship at level 3, Debug Level (0-9, 9 = though for troubleshooting problems tech support may ask you to set this at 9. A value of 0 will turn more verbose) off all logging. -
Page 36: Reboot The Telephone
Guardian Telecom Inc. Setup & Configuration VoIP Telephones 6.10.1. Reboot the Telephone After a firmware download, the telephone will automatically initiate a reboot. To manually reboot a Telephone, log in to the web page as instructed in Section 6.2, "Log in to the Configuration Home Page". -
Page 37: Discovery Process
Guardian Telecom Inc. Setup & Configuration VoIP Telephones Discovery Process Apart from the main application, the device runs a process in the background that listens to discovery requests and can make changes to the network settings when requested by the client application. - Page 38 Guardian Telecom Inc. Installation and Operation VoIP Telephone Setup & Configuration Testing Device with Keypad Check LEDs and Relay are toggling RESET switch: Isolated input 1: Isolated input 2: Isolated input 3: Isolated input 4: Keypad: On Hook Press SPACE to quit...
-
Page 39: Frequently Asked Questions
However, when I try to call it from a phone extension, I see the word "Busy" or "Unreachable" in the Asterisk log. In the PBX setup page for the extension of the Guardian device, find the Qualify= value and change it to NO. If the Qualify= value requires a numeric value, then change it to 0. - Page 40 A user tried hard coding the switch speed/duplex and tried four different Dell Powerconnect 3524P switches. --- Check to make sure the Dell Powerconnect 3524P has flow control enabled on the port for the Guardian device to power up properly.
-
Page 41: 10. Product Specifications
Installation and Operation VoIP Telephone Setup & Configuration 13. I have a Cisco 6513 switch. When I plug in a Guardian VoIP device, the device constantly reboots and will not register to the SIP server. Adjust the switch power selection to Power inline static, as opposed to Power inline dynamic. This will allow the device to continuously receive 15.4W of power. - Page 42 Guardian Telecom Inc. Installation and Operation VoIP Telephone Setup & Configuration Notes: Model No. Part No. Serial No. Date of Purchase Page 42...
- Page 43 THIS PAGE INTENTIONALLY LEFT BLANK...
- Page 44 Guardian Telecom Inc. 7552 - 10th Street N.E. Calgary, Alberta, Canada T2E 8W1 Toll-free 1-800-363-8010 Ph. (403) 258-3100 Fax. (403) 253-4967 www.guardiantelecom.com E-mail: sales@guardiantelecom.com (Click to open message box) Industrial Communications Worldwide © Guardian Telecom Inc. 2012...