Meteor Matisse User Manual
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Meteor Matisse User Manual

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Matisse
User Manual
2009-12-29

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Summary of Contents for Meteor Matisse

  • Page 1 Matisse User Manual 2009-12-29...

  • Page 2: Fcc Notice

    No patent liability is assumed, with respect to the use of the information contained herein. Matisse Series Label Printer User’s Manual 8th edition Dec. 2009...
  • Page 3 Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the Matisse Series Label Printer at the time of this manual‟s printing. However, succeeding printers and manuals are subject to change without notice. Meteor assumes no liability for damages incurred directly or indirectly from errors, omissions or discrepancies between the printer and this manual.

  • Page 4: Important Safety Instructions

    Important Safety Instructions ◆ Only qualified and trained service technicians should attempt to repair the printer. ◆ Do not place the printer on or near a heat source. ◆ Be sure that the output of the power adapter is 24VDC and your power source matches the rating listed on the power adapter.

  • Page 5: Table Of Contents

    Contents Preface..................1 Important Notice, Read Me First! .......... 2 Chapter 1 Introduction ............3 Specifications ................... 3 Specifications for Printer ............3 Specifications for Power Adapter ..........4 Unpacking and Inspection ..............4 Chapter 2 Getting Started ............7 Setting up ..................
  • Page 6 Cleaning the Printer Interior ............36 Chapter 4 Troubleshooting ........... 37 Error Indications ................37 Miscellaneous ................38 Others ..................... 39 Appendix A: Interface Specifications ........40 Appendix B: ASCII Table ............. 43...

  • Page 7: Preface

    Preface Welcome to Matisse series label printer. Matisse Series is designed to provide general-purpose and high-performance printing capabilities. Matisse series barcode label printer is a new generation of printing equipment featuring high performance and multiple functions. It stands out with its modern appearance and excellent functionality while utilizing a series of new and cutting edge technologies.

  • Page 8: Important Notice, Read Me First

    Important Notice, Read Me First! Thermal printhead can be easily damaged due to its precision construction. A printhead damaged by misuse is not covered under the terms of the warranty. To ensure longevity of the printhead, please note the following: 1.

  • Page 9: Chapter 1 Introduction

    Chapter 1 Introduction Specifications Specifications for Printer Model Matisse Matisse Plus Printing method Direct thermal & Thermal transfer Printing resolution 203 dpi (8 dots/mm) 300 dpi (11.8 dots/mm) Max printing speed 4ips (101.6 mm/s) 3ips (76.2 mm/s) Max printing width 4.25″...

  • Page 10: Specifications For Power Adapter

    Please verify your requirements before ordering; Theoretically, the printer can print any type of barcode, as determined by the software you are using; **** Power for the Matisse barcode label printer is provided via an external power adaptor. Specifications for Power Adapter Input...
  • Page 11 Packing List（Figure 1）: 1. Printer 1 pcs 2. Power Adapter 1 pcs 3. Ribbon Spindle 2 pcs 4. Media Spindle 1 pcs 5. Core Adapter 2 pcs 6. Media Roll Guide 2 pcs 7. Ribbon 1 pcs 8. Sample Media 1 pcs 9.
  • Page 12 Printer Power Adapter Ribbon Spindle Ribbon Sample Media Media Spindle Core Adapter User‟s Manual CD-Rom Media Roll Guide Figure 1 Printer and accessories...

  • Page 13: Chapter 2 Getting Started

    Chapter 2 Getting Started Setting up Before setting up the printer you should consider the following: 1. Make sure there is adequate space around the printer for loading consumables and proper ventilation. 2. Make sure the printer is close to the host so the interface cable is easily accessible at either end.

  • Page 14: Main Parts And Features

    Main Parts and Features Figure 2 1. PAUSE Button 2. FEED Button 3. CANCEL Button 4. READY Indicator 5. MEDIA Indicator 6. RIBBON Indicator 7. Media Exit Path 8. Cover Handle 9. Bottom Case 10. Top Cover 11.Left Side Cover...
  • Page 15 Figure 3 1. Printhead Module 2. Printhead Bracket 3. Printhead 4. Transmissive Sensor 5. Reflective Sensor 6. TPH Release Lever 7. Media Guide 8. Ribbon Loading Knob 9. Ribbon Supply Spindle 10. Media Compartment 11.Guide Wheel 12. Platen Roller...
  • Page 16 5. DC IN Port 6. Ethernet Port 7. Centronics Port Note: The above figure illustrates all possible interface ports on a Matisse printer, but some ports may not be available for your printer. Please check your requirements when purchasing the printer.

  • Page 17: Connecting The Printer

    Power Connection Caution:(1) Use of the wrong adapter could damage your printer. Meteor assumes no liability for any damage in such case. The rating for the printer is 24VDC. (2) Do not use the printer near liquids or corrosive chemicals.

  • Page 18: Loading The Ribbon

    (Centronics) interfaces are shown in Appendix A of this guide. 4. Please take the following measures to reduce cable noise. （1）Reduce the length of the interface cable (keep the cable length under 1.83 meters / 6 feet) if required. （2）Keep the communication cable separate from power cords. Loading the Ribbon Caution: (1) Make sure the ink side of your ribbon faces outwards.
  • Page 19 and tighten the ribbon. 10. Close the Printhead Module and press down until it locks into place.
  • Page 20 Figure 5-1...
  • Page 21 Figure 5-2 Figure 5-3...
  • Page 22 Figure 5-4...
  • Page 23 Figure 5-5...
  • Page 24 Figure 5-6...

  • Page 25: Loading The Media

    Loading the Media Matisse printers can be operated in three different modes: Standard mode, Peel-off mode, or Cutting mode. -- In Standard mode, each printed label remains on the backing liner. -- In Peel-off mode, each printed label is peeled away from the backing liner automatically.
  • Page 26 Peel-off Mode: The loading guide will be provided with the peeler kit. Cutting Mode: The loading guide will be provided with the cutter kit. Figure 6-1...
  • Page 27 Figure 6-2...
  • Page 28 Media Guide Media Leader Label Platen Roller Figure 6-3...
  • Page 29 Figure 6-4...

  • Page 30: Adjusting The Position Of Media Sensor

    Adjusting the Position of Media Sensor Note: Only applies to the reflective sensor. 1. Lift the top cover. 2. Push the TPH release lever to release the Printhead Module. 3. Lift the Printhead Module to expose the media sensor cover. (Figure 7-1).
  • Page 31 Media sensor Figure 7-2 2 – 5mm Media gap Figure 7-3...
  • Page 32 Media gap Figure 7-4 Media gap Figure 7-5...

  • Page 33: Operation Basics

    Operation Basics Power Switch The power switch is on the back panel of the printer. The symbols on the switch are defined as follows: ━ —— ON 〇 —— OFF The Front Panel The Front Panel of the printer consists of: - Three Indicator Lamps: MEDIA, READY and RIBBON - T hree multi function buttons : PAUSE, FEED and CANCEL Indicator Lamps...
  • Page 34 - Blinking simultaneously with READY: Running out of ribbon. Buttons The three buttons have different functions based on the mode of the operation is performed. Advanced Functions Mode Basic Functions (see Advanced Functions below) Feed/Calibration Feed one label Media Sensor Calibration Pause/Self Test - Press once to Self-test:...

  • Page 35: Advanced Functions

    Advanced Functions Media Sensor Calibration It is necessary to accomplish Media Sensor Calibration after a new roll of media has been loaded. 1. Press and hold the Feed/Calibration button for about 4 seconds. 2. The printer will feed approximately 200mm of media; 3.
  • Page 36 its normal state. The following parameters have automatically been reset: - Label - Print darkness - Speed - Others Note: The printed label count and printed length may not be reset.

  • Page 37: Lcd Panel Operation

    LCD Panel Operation Only the two "Matisse Standalone" models have an LCD display. LCD can display printer status, printed label quantity, error messages, and can also assist in configuring the printer. Examples of LCD display Ready to print. READY[203DPI] Total = number of pages printed.

  • Page 38: Main Menu

    Common Settings Speed default setting or command setting. Return Return to main menu. Tear Offset The increment for the Matisse Standal. Positioning Offset is 0.125mm. Offset settings Cutting Offset For Matisse Standal. Plus is 0.085mm. Peeling Offset Return Return to main menu.

  • Page 39: Dip Switch At The Back Panel

    DIP Switch at the Back Panel Note: Please turn off the printer before setting the DIP switches.

  • Page 40: Windows Driver And Metlabel Software

    Windows Driver and MetLabel Software The printer driver supports Win 7/Vista/2003/XP/2000/NT/ME/98/95 operating systems. Each Matisse printer comes with powerful bar code label design software MetLabel and operating instructions. Both the Windows driver and MetLabel are available on the Printer Accessory CD, also available for download from: www.meteorbarcode.it...

  • Page 41: Chapter 3 Maintenance

    2. The printhead becomes hot while printing, be careful when performing maintenance on the printhead. 3. Use only the cleaning agents indicated. Meteor will not be responsible for damage caused by any other cleaning materials used on the printer.

  • Page 42: Cleaning The Platen Roller

    3. After every roll of ribbon or every three rolls of media , the printhead should be cleaned with anhydrous isopropyl alcohol. a. Turn off the printer and open the cover. b. Release and lift the Printhead Module. c. Remove the ribbon (if applicable). d.

  • Page 43: Chapter 4 Troubleshooting

    Chapter 4 Troubleshooting Occasionally situations occur that require some troubleshooting. Possible issues and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips useful. Error Indications Typically, when the printer is not functioning, one or two of the three indicator lamps will begin blinking.

  • Page 44: Miscellaneous

    READY and RIBBON Lamps blink simultaneously Possible Cause Recommend Solutions Remarks Run out of ribbon Load a roll ribbon Ribbon jam Clear the jam Ribbon Sensor Service Ribbon Sensor To be serviced only error by qualified personnel Only READY Lamp blinks Possible Cause Recommend Solutions Remarks...

  • Page 45: Others

    After the corrective action is taken press the CANCEL button to clear the alarm, the printer will get back to work automatically. Others Contact a qualified Service Engineer from your reseller or Meteor for troubles that persist or are not covered in this section.

  • Page 46: Appendix A: Interface Specifications

    Appendix A: Interface Specifications RS232 Serial The RS232 connector on the printer is a DB9F: Direction Definition Ground Connection with host: Host 25S Printer 9P Host 9S Printer 9P ……… ……… 2 TX TX 2 3 RX RX 2 ……… ………...
  • Page 47 Alternately you can just connect the 3 wires as follows: Host 25S Printer 9P Host 9S Printer 9P ……… ……… TX 2 3 RX RX 2 2 TX ……… ……… RX 3 2 TX TX 3 3 RX ……… ……… GND 7 5 GND GND 5...
  • Page 48 Parallel (Centronics) The parallel port is a standard 36-pin Centronics interface. Its pin assignments are as follows: Pin Direction Definition Direction Definition /STROBE SELECT Data 1 14,15 Data 2 Ground Data 3 Ground Data 4 Data 5 19~30 - Ground Data 6 Data 7 /Fault...

  • Page 49: Appendix B: Ascii Table

    Appendix B: ASCII Table “ XOFF # & „ < > Remark: The € sign is included in the embedded table at DEC128 or HEX 80.

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