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Summary of Contents for virtual access GW2020 Series
- Page 1 Virtual Access GW2020 Series Router Quick Start Guide...
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Page 2: Table Of Contents
Connecting the power supply ..............8 LED behaviour ..................9 Main LED behaviour ................9 Ethernet port LED behaviour ..............10 Configuring the GW2020 Series router for 3G/4G access ...... 11 Firmware updates information .............. 17 Troubleshooting ..................18 © Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1.8... -
Page 3: Preface
Electronic components must be disposed of as hazardous toxic waste and must not be incinerated. 1.3 Electrical safety The GW2020 Series router is a class I/II apparatus. We recommend that an AC surge arrestor is installed in the AC outlet to which this equipment is connected. -
Page 4: Product Disposal
The United Kingdom and Republic of Ireland are under an obligation to minimise the disposal of Waste Electrical and Electronic Equipment (WEEE) in domestic waste and encourage recycling, recovery and environmentally sound disposal. Virtual Access is committed to promoting the reuse, recycling and recovery of WEEE by contributing to the appropriate compliance schemes. -
Page 5: Introduction
GPRS (General Packet Radio Service) uses packet-switched technology to transmit small bursts of data. The 3G or 4G modem on the GW2020 Series supports multi-slot class 6, which allows a maximum data rate of 384Kbps class 3. The maximum data rate available to the 3G or 4G modem depends on provisioning by the network operator. -
Page 6: Csd In Egsm900/Gsm1800 Mhz
CSD (Circuit-Switched Data) mode enables the 3G modem to transmit data over the EGSM (Extended Global System for Mobile communications) frequency or the GSM frequency. The modem behaves as a dual-band mobile phone behaves. © Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1.8 Page 6 of 18... -
Page 7: Getting Started
3.3.1 Antenna diversity The GW2020 Series router has an AUX connector for connection of a second antenna to allow for antenna diversity. Antenna diversity helps improve the quality and reliability of a wireless link by mitigating problems associated with multipath distortion. -
Page 8: Connecting The Power Supply
2. The router initialises. The Power LED lights green, the CONFIG LED flashes, and all the LEDs temporarily light in sequence. Then the router activates. © Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1.8 Page 8 of 18... -
Page 9: Led Behaviour
4 LED behaviour 4.1 Main LED behaviour The GW2020 Series router has single colour LEDs for power, config and signal strength. When the router is powered on, the LED is green. Figure 2: Power and config LED activity on a GW2021 model: power and config are on The possible LED states are: •... -
Page 10: Ethernet Port Led Behaviour
Physical Ethernet link detected No data is being transmitted/received over the link ACT LED (amber) Flashing Data is being transmitted/ received over the link © Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1.8 Page 10 of 18... -
Page 11: Configuring The Gw2020 Series Router For 3G/4G Access
5: Configuring the GW2020 Series router for 3G/4G access 5 Configuring the GW2020 Series router for 3G/4G access 1. Ensure the SIM is inserted into SIM 1 slot and that the power is connected to the router. 2. To connect to the router’s web page, either set your computer network interface card to point to 192.168.100.1/24 as a gateway or set the card to receive an IP... - Page 12 5: Configuring the GW2020 Series router for 3G/4G access Figure 5: The router is operating in factory configuration mode 5. Read the message and click OK. 6. To configure any relevant interface, go to the top menu, select Network ->...
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Page 13: Settings Tab
5: Configuring the GW2020 Series router for 3G/4G access Figure 7: The common connectivity page 8. Ensure you have selected the General Setup tab. 9. For single SIM implementation, in the SIM drop down menu, select SIM 1. 10. Enter the APN information and the PAP/CHAP username and password. - Page 14 5: Configuring the GW2020 Series router for 3G/4G access 16. To save the changes, click Save & Apply. 17. When the changes have been saved, you can switch the router’s configuration file to config1. 18. Click System -> Backup/Flash Firmware.
- Page 15 5: Configuring the GW2020 Series router for 3G/4G access The router will reboot into config1. 20. To check for connectivity, return to the top menu, and select Network -> Interfaces. The WAN interface will show receive and transmit packets and an IP address.
- Page 16 5: Configuring the GW2020 Series router for 3G/4G access Figure 12: The mobile/3G information page © Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1.8 Page 16 of 18...
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Page 17: Firmware Updates Information
6: Firmware updates information 6 Firmware updates information To obtain firmware updates for your GW2020 Series router, contact your reseller. © Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1.8 Page 17 of 18... -
Page 18: Troubleshooting
There is poor 4G/3G signal to Status > Mobile Stats. slow. strength. Move the GW2020 to a better location and recheck signal strength. © Virtual Access 2014 Virtual Access GW2020 Series Router Quick Start Guide Issue 1.8 Page 18 of 18...
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