Summary of Contents for Camrivox Flexor 151
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Page 1: User Manual
Analogue Telephony Adaptor User Manual Issue 2 20/10/2006 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030... - Page 2 The Flexor device, Camrivox and the Camrivox device are registered trademarks of Camrivox Ltd. All other trademarks acknowledged. Copyright © 2006 Camrivox Ltd, all rights reserved. The contents of this publication may not be reproduced in any part or whole, transcribed into...
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Page 3: Table Of Contents
Step 1. Connect the Ethernet cables and telephone lines ................ 16 Step 2. Attach the power connector ......16 Configuring the Flexor 151..........17 Step 1a. Accessing the web pages using VoiceConnect............17 Step 1b. Accessing the web pages without using VoiceConnect............ - Page 4 Deleting entries from the Address book....38 Call management ............. 39 Setting up Hop on / off ..........39 Setting up Call divert ..........40 Setting up Voicemail redirection ....... 41 Flexor 151 ................. 42 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
- Page 5 Installing the Voice Connect application..53 About the Voice Connect software ........53 Installing the Voice software..........54 Uninstalling the software ..........57 Specification ............58 Copyright notices ..........59 Camrivox................59 Vovida................60 Internet Software Consortium ......... 61 Declaration of Conformity........62 VoIPon www.voipon.co.uk sales@voipon.co.uk...
- Page 6 Figure 3-2 - Flexor 151 Front Panel LED ..............12 Figure 3-3 – Flexor 151 Back Panel LEDs..............13 Figure 3-4 - Flexor 151 Rear Connectors and Connections ........14 Figure 4-1 - Illustration of Flexor 151 Set-up .............. 15 VoIPon www.voipon.co.uk...
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Page 7: Introduction
Congratulations on becoming the owner of the Flexor 151. You will now be able to make low-cost phone calls over the Internet. Without the Flexor 151 installed, you are only able to use your phone line to make and receive calls over the PSTN network. These types of calls are known as PSTN calls. -
Page 8: Using This Document
Provides messages of high importance, including messages relating to personal safety or system integrity. Warning Getting Support For customer support please contact the company that supplied your Flexor 151 product. User manual and other updates can be found at: http://www.camrivox.com/ VoIPon www.voipon.co.uk sales@voipon.co.uk... -
Page 9: Safety Information
Do not obstruct the ventilation holes of the Flexor 151, or place anything on top of it. Place the Flexor 151 on top of a smooth, flat surface such as a table-top. Do not open the Flexor 151. This could expose you to dangerous voltages and voids the warranty. -
Page 10: Getting To Know The Device
Cable for connecting Flexor 151 to a telephone wall socket Ethernet cable Check packagecontents Before proceeding please confirm that you have items shown below in your Flexor 151 package. If anything is missing please contact your supplier. Quick start guide Version 2.0... -
Page 11: Buttons And Led Indicators
3 Getting to know the device Buttons and LED indicators The Flexor 151 contains a number of buttons and lights called Light Emitting Diodes (LEDs) that indicate the status of the unit. Figure 3-1 - Flexor 151 LEDs and Buttons... -
Page 12: Figure 3-2 - Flexor 151 Front Panel Led
This E-Mail LED is reserved for future use. Figure 3-2 - Flexor 151 Front Panel LED The front panel also includes a single LED which indicate the status of the power connection to the device LED state... -
Page 13: Figure 3-3 - Flexor 151 Back Panel Leds
Analogue Telephony Adaptor User Manual 3 Getting to know the device Figure 3-3 – Flexor 151 Back Panel LEDs The back panel also includes two LEDs which indicate the status of the two Ethernet ports LED state Description Solid green The network connection is operational and is connected at 10Mbits/s. -
Page 14: Ports And Connections
3 Getting to know the device Ports and connections The rear panel contains the ports for the unit's phone, data and power connections. Figure 3-4 - Flexor 151 Rear Connectors and Connections Cable Function To Power Connects to the power supply using the supplied Adaptor power cable. -
Page 15: Configuring The Device
Flexor 151 connected inline with a PC, and this is often the easiest way to install the Flexor 151. By taking the existing Ethernet cable attached to your PC and using it to connect the Flexor 151, you can be more certain that the Internet connection is valid. -
Page 16: Step 1. Connect The Ethernet Cables And Telephone Lines
Analogue Telephony Adaptor User Manual 4 Configuring the device However, if it is not convenient for you to install the Flexor 151 in this network setup, you are free to connect it in any manner as long as the PC and the Flexor 151 are on the same local network. -
Page 17: Configuring The Flexor 151
Step 1b. Accessing the web pages without using VoiceConnect If you have not installed the Voice Connect application, lift the phone receiver and press the ‘#’ button twice. The Flexor 151 will play an audio message describing the URL that you need to enter in a browser window to access the Flexor 151 management web pages. -
Page 18: Step 3. Configure Your Country
4 Configuring the device Step 3. Configure your country The first task is to select your country. The Flexor 151 will attempt to automatically detect which country you are in as shown below: If you wish you can override this setting by choosing an alternative country from the Region or country pull-down menu. -
Page 19: Setup Complete
Setup complete The above steps are the only configuration tasks that are required in order to begin using your Flexor 151. Subsequent telephone calls will now default to using VoIP instead of the PSTN land line. For more information about the Flexor 151 management web pages refer... -
Page 20: Testing Your Setup
If any of the above checks have failed, then refer to page 47 for more information. Refer to Making and receiving phone calls on page 21 to start using your Flexor 151 to make phone calls. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030... -
Page 21: Making And Receiving Phone Calls
Analogue Telephony Adaptor User Manual 5 Making and receiving phone calls Making and receiving phone calls This chapter describes how to use the Flexor 151 to make and receive phone calls: Receiving calls on page 21 Making outgoing calls (using your phone) on page 22. -
Page 22: Making Outgoing Calls (Using Your Phone)
However, if you dial the number quickly and want to be connected immediately you can dial ‘#’ at the end of the number to tell the Flexor 151 that no more digits will follow (and not to wait 4 seconds). -
Page 23: Making Outgoing Calls (Using Cti Via An Attached Pc)
Lift the phone receiver and the number will be dialed automatically. Using the Address book You can dial a number from your PC using the Flexor 151 built-in Address book. Follow the procedure below: Click on the Voice Connect application icon to display the the Flexor 151 management web pages. -
Page 24: Using Dial-By-Name
This feature is closely tied to the Address book mentioned above It enables you to dial a number from your Address book by spelling out the name of the person in the Flexor 151 Address book. It works in a similar way to predictive text when sending text messages on a mobile phone. -
Page 25: Using Advanced Phone Features
Do not disturb Call return This chapter describes how to use the above features with your Flexor 151. It is still possible to use all the PSTN features you have setup on your phone such as Call Return and Voicemail. To access these features, use Recall / Hook-flash hook flash / recall to get to the PSTN line. -
Page 26: Recall / Hook-Flash Functionality
Analogue Telephony Adaptor User Manual 6 Using advanced phone features Recall / Hook-flash functionality To access certain VoIP functions described in this chapter it is necessary Recall Hook-flash to perform a . The majority of phones have a dedicated button for this purpose. The button is often labelled Recall or sometimes just R. -
Page 27: Attended Call Transfer
Analogue Telephony Adaptor User Manual 6 Using advanced phone features Attended call transfer The process of performing an attended transfer is very similar to placing a call on hold to dial two people as described in the previous section. The procedure to follow is: 1. -
Page 28: Do-Not-Disturb
Analogue Telephony Adaptor User Manual 6 Using advanced phone features Do-not-disturb Do-not-disturb feature can be enabled in two ways: Voicemail Buttons and LED indicators Pressing the button as described in on page 11 Dialling *20, and then hanging-up. Do-not-disturb You can tell if is enabled by examining the voicemail LED stuttered indicator, or by listening to the dial-tone. -
Page 29: Managing The Device
7 Managing the device Managing the device The Flexor 151 includes a series of Web pages that can be used to manage and configure all aspects of the device. The web pages enable you to configure the device settings to meet the needs of your network. You can access the web pages through your web browser from any PC on the same local network as the Flexor 151. -
Page 30: Accessing The Web Pages
1. From the PC, double-click on the icon in the launch toolbar on the Windows Desktop. A web browser will be launched displaying the Flexor 151 management web pages: This is the first page displayed each time you access the Web pages. From other PCs... -
Page 31: Web Pages Overview
Information on whether or not your VoIP connection is operational. If it is not working, a link is provided to help diagnose any problems. If a new software upgrade is available for your Flexor 151 a link will be provided to install it. -
Page 32: Managing Accounts
Analogue Telephony Adaptor User Manual 7 Managing the device Managing Accounts It is not possible to change your account details if your Flexor 151 was automatically configured by your Voice over IP operator. Note In this section you can reconfigure your VoIP account settings. You may wish to do this for several reasons: To correct a mistake in your original configuration To switch to an alternative VoIP account... -
Page 33: Create A New Voip Account
Analogue Telephony Adaptor User Manual 7 Managing the device 1. Click on here to reboot the device. A final message is displayed asking you to confirm that you wish to reboot the device: 2. Click on Reboot to reboot the device. The web browser is closed and the device is rebooted. -
Page 34: Setting Region Information
Analogue Telephony Adaptor User Manual 7 Managing the device To enter the new account settings manually, click on the Manual Setting link. The following window is displayed: Enter the details for your new account in this window: Enter a name for the account followed by all the details of the account. -
Page 35: Setting The Region
Analogue Telephony Adaptor User Manual 7 Managing the device Setting the region The region where you are using the device is setup when you first configure the device and so you should normally not need to change this Step 3. Configure your country on page 17 setting. -
Page 36: Viewing The Call History
7 Managing the device Viewing the Call History In the call history subsection of the Flexor 151 web pages you can view recently received calls, and recently dialed numbers. Viewing recently received calls is useful if you have been away from your phone for a while and wish to check if you have missed any calls. -
Page 37: Using The Address Book
Analogue Telephony Adaptor User Manual 7 Managing the device Using the Address book Your Flexor 151 has a built-in address book, and this is accessed through the Address book link from the Home page: The address book has several purposes: To look up the name of incoming calls, and present the name of the caller instead of their number on the phone display. -
Page 38: Editing The Address Book
Analogue Telephony Adaptor User Manual 7 Managing the device If this contact has any entries in the Call History log, then the log will be automatically updated to show the name of the contact alongside the call entry. In addition, any future calls received from any of the numbers associated with this caller will be displayed on your PC using the name of the caller Using the Call History page on page 34 rather than their number. -
Page 39: Call Management
Hop on / off enables you to take advantage of VoIP from other phones such as a mobile phone. The basic idea is that you can use the Flexor 151 to ‘bridge’ between a land-line and VoIP. So for example, you wish to make an international call from you mobile phone. -
Page 40: Setting Up Call Divert
Click on Save Settings. The home page is displayed. Now, if a call is received from a land line (not VoIP) the Flexor 151 will answer the call automatically after the specified number of rings. A voice prompt will ask you to enter your Pin number, (specified by you on the management web page, preventing unauthorized access). -
Page 41: Setting Up Voicemail Redirection
7 Managing the device Setting up Voicemail redirection To enable redirect to voicemail on the Flexor 151 for all incoming calls, edit the Call Management web page as described below: Select the Enable radio button in the Unanswered call actions section. -
Page 42: Flexor 151
Analogue Telephony Adaptor User Manual 7 Managing the device Flexor 151 The Flexor 151 Status web page allows you to control various settings of the device and to view diagnostic information about the device. The Flexor 151 web page is shown below:... -
Page 43: Advanced Configuration Options
Analogue Telephony Adaptor User Manual 8 Advanced configuration options Advanced configuration options This section details the following advanced configuration options: Voice Volume Settings CODEC Preference DTMF Mode QoS Settings Network Settings Changing these options may affect your network connectivity, internet telephony or voice call quality. -
Page 44: Voice Codec Selection
It is possible to change the preferred voice CODEC, this is the CODEC that will be used in preference for any VoIP call, and to change the CODECs that are enabled on the Flexor 151. Settings can be changed as follows: CODECs can be enabled and disabled by checking and unchecking the check boxes next to each CODEC name in the Voice CODEC Selection area. -
Page 45: Rtp And Sip Dscp
PC attached to the LAN port, with the WAN port connected to a broadband connection. This configuration mode is used to enable the Flexor 151 to work directly with a Cable Modem or for use in situation where the PC has to login to the network via a web browser, for example, a campus network or a hotel internet service. - Page 46 Once you have saved settings the web browser will display a page describing the network change that has been made and offers guidance on how to continue managing the Flexor 151 via the web pages. An example for the case when DHCP has been selected is shown below: In order to select Manual settings: Click on the Manual radio button option.
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Page 47: Ivr Network Configuration
Press ‘#’ again to reach the Network Configuration menu. In both cases you should hear “Please Choose Mode” to signify that the Flexor 151 is ready for your network configuration. Configuring Network Settings Select configuration mode by pressing the appropriate digit shown below: ‘0’... -
Page 48: Troubleshooting
Flexor 151 device. Resetting to factory defaults It is possible to restore your Flexor 151 back to its factory default state. This action can potentially erase all your settings and address book entries, so must be careful and ensure that you keep all the settings that you want to save when asked to do so. -
Page 49: Upgrading The Firmware
From time to time new firmware upgrades will become available for your Flexor 151 which can be downloaded over the Internet and then automatically installed on the device. From the web pages you can check if there is a firmware update available and if there is an update you can download and install the firmware on the device. -
Page 50: Step 2 - Confirm Update To New Firmware
Click Update NOW > to continue with the firmware update process. Step 3 – Firmware update in progress During the firmware update do not remove the power or disrupt the Internet connection to the Flexor 151. Warning A window will first show the progress of the firmware download from the... -
Page 51: Step 4 - Firmware Update Complete
VoIP Account information check To perform the diagnostic checks, follow the procedure below: Select the Flexor 151 option from the main management web page. Click on the Diagnostics link at the top of the window. After a short pause while the checks are run, the following window is displayed containing a report about all the checks that have been run: Normally, there should be no problems reported. -
Page 52: From The Phone Handset
10 Troubleshooting From the phone handset If there is a problem with your Flexor 151, a diagnostic message will be played when you try to make a call through the phone handset. The table below lists common messages and the likely remedy for the problem:... -
Page 53: Installing The Voice Connect Application
Windows 2000 and Windows XP. About the Voice Connect software Before using the Flexor 151 it is recommended that you install the Voice Connect application on your PC. This application helps you to configure the Flexor 151 and after installation offers Computer Telephony Integration features (see section 6 for further information on CTI). -
Page 54: Installing The Voice Software
Analogue Telephony Adaptor User Manual 11 Installing the Voice Connect application Installing the Voice software To install the Camrivox Voice Connect software, follow the procedure below: Step 1 Turn on your computer. Insert the Voice Connect CD in your CD-ROM/DVD-ROM drive. Your CD should automatically start. - Page 55 Analogue Telephony Adaptor User Manual 11 Installing the Voice Connect application Step 2 Once the .NET Framework is installed or if you do have the .NET Framework installed, the Voice Connect Setup Wizard window is displayed: Next Click on to begin the installation of the Voice Connect software. Step 3 Select Installation Folder window is displayed:...
- Page 56 Analogue Telephony Adaptor User Manual 11 Installing the Voice Connect application Step 4 Confirm Installation window is then displayed, informing you that the Next software can now be installed. Click on to begin installing the software on your PC. Step 5 Installation Complete When the installation has finished, the window is...
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Page 57: Uninstalling The Software
Analogue Telephony Adaptor User Manual 11 Installing the Voice Connect application Step 7 A Voice Connect application icon will appear in the Windows icon tray in the bottom-right corner of your screen: Now that the Voice Connect software is installed you can connect up and Connecting the start using the device. -
Page 58: Specification
HTTP/Web. Through telephone handset. Quality of Service (QoS) Type of Service (ToS) Unique Camrivox QoS features to prioritise voice traffic over LAN data traffic. Power-On Self Test (POST) and diagnostics Voice algorithms and protocols SIP, RTP, SDP VAD, CNG, G.168 echo canceller... -
Page 59: Copyright Notices
This appendix contains all copyright notices associated with the Flexor 151. Camrivox Copyright © 2006 Camrivox Ltd, all rights reserved. The contents of this publication may not be reproduced in any part or whole, transcribed into any language, or transmitted in any form or by any means, electronics, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Camrivox Ltd. -
Page 60: Vovida
Analogue Telephony Adaptor User Manual 13 Copyright notices Vovida Camrivox products include software from Vovida Networks Inc, under the following conditions: The Vovida Software License, Version 1.0 Copyright (c) 2000 Vovida Networks, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. -
Page 61: Internet Software Consortium
Analogue Telephony Adaptor User Manual 13 Copyright notices Internet Software Consortium Camrivox products include software from the Internet Software Consortium, under the following conditions: Copyright (c) 1995, 1996, 1997, 1998 The Internet Software Consortium. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. -
Page 62: Declaration Of Conformity
The conformity assessment procedure referred to in Article 10 and detailed in Annex II of Directive 1999/5/EC has been followed. The technical documentation relevant to the above equipment will be held at: Camrivox Ltd., The Jeffreys Building, St John’s Innovation Park, Cowley Road, Cambridge CB4 0WS, United Kingdom David Moorhouse...