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Summary of Contents for Savi W410
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Page 1: Softphone Support
Savi ® W410/W420 Wireless headset system User Guide... - Page 2 Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W410/W420 (D100 USB Adapter + WH300/350 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
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Page 3: Table Of Contents
Placing, Answering, Ending Calls with Desk Phone ..9 Placing the headset in sleep mode ......10 Headset tones .............. 10 Battery life ..............10 Headset indicator light ..........10 Subscribing a headset ..........10 Ending subscription ............. 10 Plantronics Savi User Guide... -
Page 4: Package Contents
1 Package Contents Savi W410/W420 USB Adapter and Charger USB Adapter Base Power Supply Carrying Case Charger Base Base Stabilizer Savi WH300/350 Headset Headset Plantronics Savi User Guide... -
Page 5: System Features
2 System Features Savi USB Adapter Features Indicator Light Subscription Button Savi WH300/350 Headset Features Volume Button Indicator Light Call Control Button Mute Button Microphone Headset Plantronics Savi User Guide... -
Page 6: Headset Setup
Make sure the front of the microphone faces your 2" mouth. If necessary, twist the microphone slightly so it’s 50.8 mm in the proper position. Do not use forceful twisting motions or try to turn the microphone completely around. Plantronics Savi User Guide... -
Page 7: System Setup
Microsoft Windows XP Service Pack 3 (SP3) or later ® Microsoft Windows Vista Service Pack 1 (SP1) or later ® Power Indicator Light Loading software Load the software by visiting plantronics.com/software and click on the download button. Plantronics Savi User Guide... -
Page 8: Usb Adapter Indicator Light
Flashes red and yellow Headset not subscribed Solid red USB adapter subscription Flashes green and red USB adapter conference subscription Flashes green and yellow On conference call with one or more guest headsets subscribed Flashes yellow Plantronics Savi User Guide... -
Page 9: Powering Up The Headset
Talk Time Indicator Light With a single full charge, the Savi W410/W420 will provide up to 9 hours of talk time. Talk time will be reduced when operating in wideband mode and/or if the headset is used consistently at a far distance from the adapter. -
Page 10: Using Your Headset System
100% 75% Headset Indicator Light If you are not on a call, you can toggle the headset in-use indicator light on and off by pressing the headset volume down button for three seconds. Plantronics Savi User Guide... -
Page 11: Making Calls With Your Headset And Pc
6 Making Calls With your Headset and PC Software Installation It is highly recommended that you install the Plantronics software. Though your Savi system will operate without the software, it will limit the system’s full capabilities. Install the Plantronics software to enable remote call answer/end with compatible softphones. -
Page 12: Conferencing Up To Three Guest Headsets
The first headset is the master headset and the number inside the next headset is the number of guest headsets subscribed to the adapter. The examples below show 1, then 2, then 3 guest headsets subscribed to the adapter in addition to the master headset. Plantronics Savi User Guide... -
Page 13: Plantronics Control Panel
Feature Set Lock range Auto Answer The Savi W410/W420 is supplied with high range set as the The Savi W410/W420 is supplied with auto answer NOT default. Range can be minimized to help with PC buzzing, SELECTED as the default. Auto answer saves the user a button press to establish the radio link between headset and adapter. - Page 14 118 dBA to protect your in the G616:2006 guideline issued by the Australian hearing. Communications Industry Forum (ACIF). When G616 Audio- Limiting is NOT SELECTED, the headset limits sound levels at 118 dBA to protect your hearing. Plantronics Savi User Guide...
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Page 15: Applications Tab
Change Password section. You will only able to change a password if there is a previous password set in the device. NOTE In case you forget your password, you will need to call your local Plantronics Technical Support for assistance. Plantronics Savi User Guide... -
Page 16: Preferences Tab
PC call control button. If the parameter “Microsoft OC/Lync Dial-tone Enabled” is selected, then every time a PC radio link is established the Microsoft OC/Lync dial tone will be heard. However, the user may have pressed the PC call control button Plantronics Savi User Guide... -
Page 17: Plantronics Update Manager
8 Plantronics Update Manager All required software for Savi W410/W420 can be remotely updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings such as automatic or manual check for updates. Check for Updates Automatically By enabling this check box, you will activate a periodic automatic check for available software updates. -
Page 18: Troubleshooting And Common Questions
For Windows Vista systems • Refer to the “Sound” option in your PC Control Panel. • Under the “Playback” tab, change the default setting from “Speakers Savi Office” to your PC speakers. Click “OK” to confirm your change. For Mac OS X •... - Page 19 For product support contact us at plantronics.com/support or call 1-800-544-4660. © 2013 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Savi, W410/W420, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Windows and Vista are trademarks or registered trademarks of Microsoft Corporation. Skype is a trademark of Skype Limited or other related Skype companies.
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